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Summary of reviewsHotel Lerch is highly recommended for its prime location, a stone’s throw away from the ski bus station and the bustling center of St. Johann, providing excellent access to shops, restaurants and local attractions. The family-friendly amenities such as a beautiful garden, playground, pools and a small petting zoo are standout features, making it an ideal spot for vacations with children. Despite its proximity to a busy street, guests find the hotel surprisingly quiet and appreciate the well-organized parking and stunning views of the town and mountains.
The breakfast experience at Hotel Lerch is impressive, frequently praised for its variety and taste. The extensive buffet caters to diverse preferences, featuring options like scrambled eggs, various spreads, cheeses, fresh fruit and different types of bread. Guests appreciate the friendly and attentive service, although some suggest that the breakfast could benefit from quicker refills and more variety.
Dinner offerings receive mixed feedback but are mostly positive. Guests commend the excellent quality of food, highlighting diverse and plentiful choices available through the half-board option. The special children’s menu and the effort put into cooking are particularly appreciated. While there are occasional comments about limited choices and the need for a more family-oriented dining experience, the positive sentiment generally outweighs the critique.
The rooms at Hotel Lerch are spacious, beautifully designed and very clean. Family rooms, however, receive mixed opinions with some guests finding them spacious and others considering them small and somewhat outdated for four people. Balcony rooms offering lovely views are a highlight, though some rooms under the roof suffer from limited natural light and street noise can be an issue. The cleanliness and service are consistently praised, ensuring a pleasant stay despite minor inconveniences.
Cleanliness is a strong point at the hotel with rooms and facilities, including the sauna and wellness areas, being particularly well-maintained. Although some guests noted occasional oversights and outdated furniture, the general environment remains inviting, enhanced by the friendly and accommodating staff.
The staff at Hotel Lerch are exceptional, known for their friendliness, helpfulness and attentiveness. Both reception and restaurant staff contribute to a welcoming atmosphere, making the stay notably enjoyable.
The spa garners positive feedback for its beauty and pleasant staff. Some guests suggest that the indoor pool could be warmer and the sauna service more consistent throughout the day. Despite these suggestions, the spa area is appreciated for providing a comfortable and enjoyable experience.
The pool area is a standout feature, featuring both indoor and outdoor heated pools perfect for relaxation and play. The well-kept garden, small petting zoo and saunas available in the summer enhance the tranquil and luxurious atmosphere.
Hotel Lerch is an excellent choice for families, offering a child-friendly environment with a large playground, petting zoo, game room and even pony rides. The organized children’s program and the friendly staff make the overall experience enjoyable for families, providing excellent conditions for relaxation and entertainment.
Overall, while the main beds in the rooms are praised for their comfort, extra beds and sofa beds are often described as hard and uncomfortable, requiring improvement to meet guest expectations fully. Despite some areas needing enhancement, Hotel Lerch excels in delivering a satisfactory and enjoyable stay for its guests with its prime location, excellent amenities and exceptional staff. Show more
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Categories
Luxury Hotel
Hotel near Golf Courses
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool Outdoor Pool
Business Hotel
Hotel with Parking
Hotel with Gym
4-Star Hotel
Hotel with Outdoor Pool
Hotel with Indoor Pool
Hotel with Heated Pool
Room Types
Double Room with BalconyRooms with a balcony, a seating area, cable TV, and a bathroom with shower.
Deluxe Double RoomSpacious rooms with a balcony, a seating area, cable TV, and a bathroom with bathtub.
Family Room with BalconyRooms with a balcony, a seating area, cable TV, and a bathroom with shower.
Junior Suite with Extra BedsJunior suite with a bedroom, a living room with a sofa bed, a desk, a safety deposit box, and a bathroom with a shower and a double sink.
Family Suite with BalconySuite with a balcony, a bedroom for the parents, a children's bedroom, a seating area, a safety deposit box and a bathroom.
Family SuiteSuite with a bedroom for the parents, a children's bedroom, a seating area, an anteroom, cable TV, and a bathroom with a shower and a hairdryer.
Single RoomFeaturing free toiletries and bathrobes, this single room includes a private bathroom with a shower and a hairdryer. The single room has carpeted floors, a seating area with a flat-screen TV, a wardrobe, a safe deposit box, as well as a sofa. The unit has 1 bed.
Double RoomFeaturing free toiletries and bathrobes, this double room includes a private bathroom with a shower and a hairdryer. The double room has carpeted floors, a seating area with a flat-screen TV, a wardrobe, a safe deposit box, as well as a sofa. The unit has 2 beds.
Chalet - Separate BuildingThis spacious chalet comprises 1 living room, 4 separate bedrooms and 2 bathrooms with a shower. The chalet features a terrace. The unit offers 7 beds.
Guest Reviews
8.4
Very Good
Location
Hotel Lerch boasts a fantastic location that offers a plethora of advantages for its guests. Strategically situated just a few minutes' walk from the ski bus station and the lively center of St. Johann, it provides easy access to shops, restaurants and various excursion destinations like Liechtensteinklamm and Geisterberg. The hotel's central position makes it an ideal base for day trips to nearby attractions, such as Salzburg and offers excellent bus connections to the ski area.
Guests have praised the hotel's environment, especially its family-friendly features, including a beautiful garden, a playground, pools and a small petting zoo. These amenities make it a wonderful spot for vacations with children and the park's ideal location enhances the overall experience.
Despite its proximity to a busy street, which can contribute to some noise, many guests found the hotel surprisingly quiet and appreciated the organized and convenient parking. With a stunning view of the town and mountains, Hotel Lerch serves as a great starting point for walking tours and numerous attractions. Its location is highly regarded by visitors for both summer and winter activities, making it an excellent choice for anyone looking to explore the region.
Breakfast
Hotel Lerch boasts an impressive breakfast experience that has garnered generally positive feedback from its guests. Many compliment the excellent and plentiful breakfast offerings with a variety described as extensive and diverse. The buffet features an array of options, from scrambled eggs and various spreads to cheese types, fresh fruit, different types of bread and much more.
Guests have consistently noted the quality and taste, often highlighting the delicious and appealing presentation of the food. The breakfast is described as very tasty and sufficient, catering to diverse preferences with a neatly arranged buffet that offers something for every taste.
While the majority of the reviews are commendatory, a few guests observed that the breakfast could benefit from more variety and refilling without needing a prompt. There were also minor critiques about the lack of margarine for those who cannot consume butter. Despite this, the overall sentiment leans heavily towards satisfaction, especially with the friendly and attentive service from the staff, enhancing the breakfast experience further.
In conclusion, Hotel Lerch provides a largely satisfying breakfast experience, combining a rich selection of delicious dishes with excellent service, making it a highlight for many visitors.
Dinner
Hotel Lerch's dinner offerings receive a mix of feedback from guests, though the majority of reviews highlight positive experiences. Many guests describe the food as excellent with some noting it as incredible and superb. The half-board option is frequently praised for its diversity and plentiful choices, served either as a buffet or a 4-course menu featuring both vegetarian and non-vegetarian options.
Guests appreciate the consistently good and delicious meals, often mentioning the effort and love put into the cooking. Dinner is generally described as very good and sufficient with particular commendation for the inclusion of a special children's menu and a daily varied menu. Some reviews note that the dinner could be more family-oriented and suggest the inclusion of a true vegetarian option.
A few guests felt that the dinner offerings were average with occasional comments on limited choices and the need for more consistency in portion sizes. Some also mentioned that dinner needs to be eaten early, as the kitchen closes at 8:30 PM. Despite these minor criticisms, the overall sentiment leans towards a positive dining experience with many guests enjoying the diverse and delicious meals provided at Hotel Lerch.
Rooms
Hotel Lerch offers rooms that are beautifully designed, spacious and very clean, which are praised by many guests. The family rooms, however, have varying opinions among visitors. While some find them spacious with plenty of storage space, others feel they are quite small and somewhat outdated, especially for accommodating four people. Despite this, the rooms generally come across as clean and well-maintained.
A standout feature for families is the child-friendly atmosphere. Some rooms also offer the added benefit of a balcony, providing a lovely view and making them a highlight for many.
However, guests mentioned a few drawbacks. Some rooms are positioned under the roof with smaller windows, leading to limited natural light. The bathrooms, particularly in the family rooms, are often considered too small. Additionally, certain furnishings seem dated and don’t always match everyone's taste. Noise can be an issue as well, especially for rooms facing the street, where traffic sounds can be heard with the windows open.
While some find their rooms a bit cold or not up to the expected 4-star standard, others appreciate the heating system, noting it's sufficient for a relaxing ski holiday. Cleanliness and service are consistently praised, ensuring an overall pleasant stay despite some minor inconveniences.
Beds
Hotel Lerch has received varied feedback regarding the quality of their beds. On the positive side, many guests found the beds to be comfortable with some describing them as "very good" and even "super." These positive comments suggest that the main beds in the rooms generally meet guest expectations for comfort.
However, there are several points of concern, especially regarding extra beds and sofa beds. Some guests mentioned that the extra beds and sofa beds were notably hard and uncomfortable, which seemed to affect the sleep quality of those using them. This was particularly problematic for one guest's 13-year-old daughter and another's son, who found the child's bed too narrow to stretch out comfortably.
Additionally, there were instances where guests felt that the mattresses, including those on pull-out couches, were too hard. There was also a specific mention of a bed bug issue not being handled well, which could be a significant deterrent for potential guests.
Overall, while the main beds at Hotel Lerch are generally perceived positively for their comfort, the supplementary sleeping arrangements like sofa beds and extra beds appear to need improvement in both comfort and space.
Cleanliness
Hotel Lerch receives positive feedback for its cleanliness with guests frequently noting the very clean rooms and well-maintained facilities. The hotel accommodations are often described as beautiful, child-friendly and inviting. Specific areas, such as the sauna and wellness areas, are highlighted for their high standards of hygiene. Bathrooms are also mentioned for their cleanliness and upkeep.
Despite overall positive remarks, some guests did express concerns about inconsistent cleaning practices. While many found the rooms and general environment clean and pleasant, remarks on cost-cutting measures and occasional oversights, like showers not being cleaned during the stay, were noted. Furthermore, some found the furniture in the rooms a bit outdated, yet the hotel staff remains described as incredibly friendly and accommodating, making the experience enjoyable.
Staff
Hotel Lerch receives high praise for its exceptional staff with numerous reviews highlighting their friendly and accommodating nature. Guests frequently mention the team's exceptional friendliness, helpfulness and attentiveness. The overall kindness and courteous demeanor of both the reception and restaurant staff stand out, creating a welcoming atmosphere throughout the hotel.
The service at both breakfast and dinner is particularly noted for its excellence with staff being described as incredibly hardworking. Many guests appreciate how the waitstaff are not only friendly but also exceptionally attentive, ensuring a pleasant dining experience.
The hotel's hospitality is frequently described as amazing and pampering, reflecting the staff's commitment to guest satisfaction. Whether helping with pool arrangements or providing service at the restaurant, the team consistently goes above and beyond to make visitors feel comfortable and well-taken care of.
In summary, the staff at Hotel Lerch are a significant highlight, making the stay notably enjoyable through their consistent friendliness, attentiveness and willingness to accommodate guest needs.
Spa
The spa at Hotel Lerch garners positive feedback for its beauty and amiable staff. Guests consistently describe the wellness area as nice, very beautiful and pleasant. The facilities include a well-received indoor pool, although some felt it was not warm enough and found the space somewhat cramped. A common suggestion for improvement is for the sauna to operate throughout the day, rather than starting at 3 pm. Overall, the spa area provides a comfortable and enjoyable experience for visitors.
Pool
Hotel Lerch boasts an impressive pool area that consistently garners praise from guests. Featuring both indoor and outdoor heated pools maintained at a comfortable 30 degrees, the facilities are suitable for both relaxation and play, making them ideal for families and children. The pools are accompanied by a well-kept garden, enhancing the tranquil atmosphere. The inclusion of a small farm and animals provides an extra layer of charm, particularly appealing to younger guests. Additionally, the pool area is complemented by saunas that are available in the summer, adding a touch of luxury and wellness. The combination of beautifully maintained pools, a pleasant garden area and thoughtful amenities makes Hotel Lerch’s pool area a standout feature that significantly enhances the guest experience.
Family
Hotel Lerch is an excellent choice for families with children, offering a child-friendly environment that makes it perfect for a family holiday. The hotel features spacious family rooms with plenty of storage, ensuring comfortable accommodations. Children have numerous options for entertainment, including a large playground, a petting zoo and a game room. Pony rides are an additional highlight that has delighted many young guests.
The hotel's garden offers expansive play opportunities and a well-organized children’s program that is both loving and varied, providing excellent childcare. The friendly staff enhances the overall experience, making families feel welcome and well cared for. Families also appreciate the great conditions for relaxation, ensuring both parents and kids have a memorable and enjoyable stay.
Yes, Hotel Lerch has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Outdoor Pool.
Yes, a spa is available at Hotel Lerch.
Yes, Hotel Lerch welcomes dogs.
Yes, parking facilities are available at Hotel Lerch.