Hotel Napoleon
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Summary of reviewsHotel Napoleon in San Remo is highly praised for its ideal seafront location, offering stunning views and easy access to both the beach and city center. Guests appreciate the nearby bike paths and rentals, allowing for convenient exploration of San Remo and its scenic surroundings. The well-maintained pool with sea views adds to the hotel's appeal, making it a favorite among visitors.
Breakfast at the hotel receives mixed reviews. While some guests enjoy the variety of sweet and savory options, including real coffee, others feel the selection lacks freshness and diversity. The breakfast experience could benefit from more efficient service and self-serve options.
Dinner at Hotel Napoleon is generally well-received, particularly for its ambiance by the pool with live music. The delicious food, especially the Italian-Japanese dishes, is appreciated despite being on the pricier side. Some guests find the cost of dining high compared to other local options.
The rooms are spacious and clean, often praised for their beautiful sea views and terraces. However, the decor is outdated and the air conditioning can be problematic. Noise from the main road and a lack of outlets are also common issues.
Cleanliness is a strong point for Hotel Napoleon with guests noting the spotless rooms, pool and common areas. The attentive cleaning staff helps maintain high standards, contributing to a comfortable and pleasant atmosphere.
The hotel's staff is frequently commended for their friendliness and helpfulness. From the welcoming reception to the attentive pool staff, the team at Hotel Napoleon significantly enhances the guest experience.
Wi-Fi connectivity varies with some guests enjoying excellent service and others encountering issues, particularly in higher-priced rooms. The hotel offers Wi-Fi support for up to four devices per room, but reliability needs improvement.
The pool is a standout feature, lauded for its cleanliness and beautiful setting. The spacious area and direct beach access add to its charm, though noise from evening entertainment can be a concern for some.
Parking options are convenient but come with additional costs. Guests appreciate the secure, covered parking, despite the fees, which some find high and insufficiently communicated.
As a family-friendly hotel, Hotel Napoleon receives mixed reviews. The pool is a favorite among children and the staff's friendliness contributes to a welcoming atmosphere. However, noise and occasional lack of amenities like high chairs may deter some families.
The beds at the hotel offer a mixed experience with some guests finding them comfortable while others criticize the hardness of the mattresses and outdated bedding. The common practice of pushing two single beds together to create a double bed also leads to discomfort for some.
Overall, Hotel Napoleon excels in location, cleanliness and staff friendliness, making it a pleasant choice for visitors despite some areas needing improvement.
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Breakfast at the hotel receives mixed reviews. While some guests enjoy the variety of sweet and savory options, including real coffee, others feel the selection lacks freshness and diversity. The breakfast experience could benefit from more efficient service and self-serve options.
Dinner at Hotel Napoleon is generally well-received, particularly for its ambiance by the pool with live music. The delicious food, especially the Italian-Japanese dishes, is appreciated despite being on the pricier side. Some guests find the cost of dining high compared to other local options.
The rooms are spacious and clean, often praised for their beautiful sea views and terraces. However, the decor is outdated and the air conditioning can be problematic. Noise from the main road and a lack of outlets are also common issues.
Cleanliness is a strong point for Hotel Napoleon with guests noting the spotless rooms, pool and common areas. The attentive cleaning staff helps maintain high standards, contributing to a comfortable and pleasant atmosphere.
The hotel's staff is frequently commended for their friendliness and helpfulness. From the welcoming reception to the attentive pool staff, the team at Hotel Napoleon significantly enhances the guest experience.
Wi-Fi connectivity varies with some guests enjoying excellent service and others encountering issues, particularly in higher-priced rooms. The hotel offers Wi-Fi support for up to four devices per room, but reliability needs improvement.
The pool is a standout feature, lauded for its cleanliness and beautiful setting. The spacious area and direct beach access add to its charm, though noise from evening entertainment can be a concern for some.
Parking options are convenient but come with additional costs. Guests appreciate the secure, covered parking, despite the fees, which some find high and insufficiently communicated.
As a family-friendly hotel, Hotel Napoleon receives mixed reviews. The pool is a favorite among children and the staff's friendliness contributes to a welcoming atmosphere. However, noise and occasional lack of amenities like high chairs may deter some families.
The beds at the hotel offer a mixed experience with some guests finding them comfortable while others criticize the hardness of the mattresses and outdated bedding. The common practice of pushing two single beds together to create a double bed also leads to discomfort for some.
Overall, Hotel Napoleon excels in location, cleanliness and staff friendliness, making it a pleasant choice for visitors despite some areas needing improvement.
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3-Star Hotel
Hotel with Outdoor Pool
About Hotel Napoleon
License: 008055-ALB-0039, IT008055A1PP4BPNGW
Guest Reviews
Location
Views from the hotel, particularly those of the sea from the balconies, are frequently noted as stunning, enhancing the appeal of this beachfront accommodation. Adding to the attractive location, the hotel features a well-maintained pool with a sea view, which is a favorite among visitors. Though some guests mention the hotel's traditional decor and the busy road nearby, these points do not significantly detract from the overall enjoyment of their stay.
The hotel's excellent position is complemented by friendly and attentive staff, who help create a welcoming atmosphere. Nearby bike paths and readily available bike rentals also contribute to making Hotel Napoleon a great base for exploring San Remo and its scenic surroundings. Whether you're looking to relax by the sea or take short trips to nearby Nice, Cannes or Monaco, this hotel offers a convenient and picturesque spot to experience the Riviera.
Breakfast
However, there are areas that could benefit from improvement. Some guests felt that the selection was not varied enough and occasionally noted a lack of freshness in the items, particularly the croissants. There were also comments about the absence of French products and vegetarian options, which suggests that the hotel could expand its offerings to cater to a broader audience.
While some reviewers found the breakfast excellent and worthy of the hotel's rating, others pointed out that the service could be more organized with some experiencing chaotic conditions during peak times. Additionally, a few guests were dissatisfied with having to be served rather than being able to serve themselves, which may have contributed to delays and a perception of insufficient choice.
In summary, while Hotel Napoleon's breakfast has its strengths in variety and flavor, there is room for enhancement in service efficiency and the freshness of the food to meet the diverse expectations of its guests.
Dinner
However, the prices at the hotel's restaurant are frequently mentioned as being quite steep with some guests finding the cost of their meals prohibitively high, especially when compared to other local dining options in San Remo. Despite some critiques regarding the blandness and quantity of certain dishes, the overall quality remained a consistent plus point for many.
For those seeking gourmet experiences, the restaurant is recommended for its superior quality and refined cuisine. Guests have praised the Italian-Japanese offerings as excellent, though they can be pricey. The combination of good food, enjoyable atmosphere and convenient location makes it a solid option for dinner, albeit with the caveat of higher-than-average costs.
Rooms
However, the property does show signs of age. Several guests mentioned that the rooms and furnishings were outdated with some calling out cracks in the walls and the need for renovation. Despite this, the rooms were generally described as comfortable, albeit simple.
The air conditioning was a frequent point of frustration, being either insufficient or excessively noisy and there were complaints about the lack of outlets and minibars in the rooms. Noise was also an issue, particularly from rooms located near the main road or with thin walls.
Overall, while the rooms at Hotel Napoleon are spacious, clean and offer impressive views, the aging infrastructure and outdated amenities might detract from the experience for some visitors.
Beds
Cleanliness
Guests find the hotel well-equipped and appreciate the spotless bathrooms. The hotel staff, including the cleaning personnel, often receive compliments for their consistent efforts in maintaining high standards. In addition to cleanliness, visitors also enjoy the comfortable amenities and the peaceful, family-friendly atmosphere of the hotel.
Despite a couple of isolated negative comments regarding specific rooms’ cleanliness and equipment issues, the majority view resonates positively, praising the general upkeep and tidiness. The high standards are also reflected in the dining experiences, especially during breakfast, which, like the overall hotel environment, is noted for its cleanliness and quality.
In summary, Hotel Napoleon is lauded for maintaining excellent cleanliness across its rooms, pool and grounds, ensuring a comfortable and pleasant stay for its guests.
Staff
The front desk staff, including individuals like Andrea and Cristina, stand out for their exceptional efforts to accommodate and greet guests with a smile. The friendliness extends across all areas of the hotel, be it at the pool, the restaurant or the dining room. Service quality is consistently praised with staff going out of their way to ensure satisfaction and making guests feel welcome.
Although there are occasional mentions of unhelpful or grumpy staff in the dining area, these instances appear to be exceptions in an otherwise outstanding service environment. Overall, the attentive and responsive nature of the team at Hotel Napoleon, coupled with their genuine friendliness and helpfulness, greatly enhances the stay for travelers.
Wi-Fi
Pool
The spacious pool area, complete with a large terrace, offers plenty of room for relaxation and its cleanliness is a recurring positive note. Guests also point out the convenience of direct access to the beach from the pool area. The music by the pool provides a pleasant backdrop, although some reviews mention that the noise level can occasionally be too high, especially with entertainment extending until midnight.
The pool's ambiance is complemented by the picturesque views of the sea, adding to the overall appeal of Hotel Napoleon. While a small number of reviews indicate instances of the pool being closed or concerns about noise, the general consensus is highly positive, marking the pool as a standout feature of the hotel experience.
Parking
Free parking is limited and tends to fill up quickly, making the paid alternatives almost necessary. The hotel does provide covered parking, which many found advantageous despite the additional cost. However, a few guests felt the communication about parking fees could be improved, as some were surprised by the charges.
Additionally, for those with electric vehicles, charging is available but comes at a premium compared to public chargers. Overall, while the parking arrangements are generally convenient and secure, the added charges can be a point of contention for some visitors.
Family
The hotel's atmosphere is generally welcoming with staff noted for their friendliness towards children, contributing to a positive family atmosphere. Despite some limitations, such as a shortage of high chairs in the dining area and occasional noise due to insufficient soundproofing and road proximity, the overall environment is considered good for families.
Hotel Napoleon receives recommendations for families looking to spend a short break in Liguria, owing to its supportive staff and family-friendly atmosphere. However, some guests suggest that the hotel might cater more to young party-goers instead of family needs. Despite these mixed reviews, many guests express their willingness to return with family, attesting to a generally enjoyable experience.
3 Star
Guests frequently note the absence of modern amenities expected in today's hotels. The rooms lack enough electrical outlets with some only having one in inconvenient locations such as the bathroom. The absence of a small fridge, kettle, tea and coffee in the rooms also stands out, as these are often standard in similar rated establishments.
The hotel rooms appear dated with uncomfortable beds and limited facilities including a small flat-screen TV and a broken, lock-free safe. Cleanliness in the rooms has been an issue for some guests and the overall worn-out condition of the rooms suggests a need for refurbishment.
In summary, while Hotel Napoleon offers a setting consistent with a three-star hotel and meets some reasonable standards, it falls short in several key areas. Additional modern amenities, improved room conditions and better attention to cleanliness could enhance the guest experience significantly.
Yes, Hotel Napoleon has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Hotel Napoleon.
Yes, Hotel Napoleon welcomes dogs.
Yes, parking facilities are available at Hotel Napoleon.
No, Hotel Napoleon doesn't have a gym.
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