Casablanca Inn on The Beach

Santa Cruz 36.96346200, -122.02235000 , 101 Main Street (Show on Map)
8.0
Very Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsCasablanca Inn on The Beach is lauded for its unbeatable location directly across from the Santa Cruz beach, providing guests with easy access to coastal attractions like the Boardwalk, the Wharf and local dining and shopping experiences. This prime spot, coupled with breathtaking ocean views from many rooms and balconies, enhances the overall appeal, making the hotel an ideal choice for both relaxation and exploring nearby activities. The property’s layout, cleanliness, pet-friendly policies and the convenience of on-site parking add to its charm, making it particularly attractive for weekend getaways and special occasions.

Guests appreciate the spacious and comfortable rooms, which feature large fridges, microwaves, coffee makers and in many cases, semi-private patios and shared decks. The rooms are often highlighted for their modern elegance and classic décor with comfortable beds contributing to a relaxed stay. However, while many guests have praised the cleanliness and upkeep of the rooms, there are inconsistencies with some noting issues such as musty smells, inadequate housekeeping and occasional maintenance problems. Despite these drawbacks, the combination of comfort and retro charm alongside the beachfront location makes the property memorable.

The hotel receives commendations for its friendly and professional staff, who are often described as welcoming, knowledgeable and accommodating. Positive guest interactions with the staff, including front desk personnel and housekeeping, contribute significantly to the positive experiences of many visitors, though a few reviewers noted occasional issues with staff availability and professionalism.

Guests frequently note the comfort of the beds, ensuring restful nights and enhancing their overall stay. While most reviews are positive, there have been occasional mentions of noisy or uncomfortable beds and issues with sofa beds. Nevertheless, the general consensus is that the beds add a significant comfort factor to the guest experience.

The hotel’s convenience is amplified by well-received amenities such as secure and free parking, which many guests find beneficial despite some finding the spaces a bit tight. The easy access to the beach is another major highlight with many reviews praising the proximity to sandy shores and the convenience of enjoying beachfront activities directly from the hotel premises.

Casablanca Inn on The Beach is also recognized as a top choice for pet owners. The property features a fenced area and dog run, providing a welcoming environment for dogs and ensuring their owners have a pleasant stay. The hotel’s dog-friendly amenities and clean facilities enhance its appeal for those traveling with pets.

While the breakfast offerings receive mixed reviews, the overall guest experience at Casablanca Inn on The Beach is enriched by its stunning beachfront location, comfortable rooms, friendly staff and pet-friendly amenities, making it a standout choice for visitors to Santa Cruz.
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4-Star Inn

Room Types
Classic King Bed, Private Balcony Featuring a balcony with a partial ocean view, this room includes free WiFi, a TV with cable channels, a coffee machine, a refrigerator, and an en suite bathroom with a hairdryer and free toiletries. Linens and towels are also provided.

Classic Queen Room This room includes free WiFi, a TV with cable channels, a coffee machine, a refrigerator, and an en suite bathroom with a hairdryer and free toiletries. Linens and towels are also provided.

Signature 2 Queen Bed, Ocean View In addition to an ocean view, this room includes free WiFi, a TV with cable channels, a coffee machine, a refrigerator, and an en suite bathroom with a hairdryer and free toiletries. Linens and towels are also provided.

Signature King Bed, Ocean View In addition to an ocean view, this room includes free WiFi, a TV with cable channels, a coffee machine, a refrigerator, and an en suite bathroom with a hairdryer and free toiletries. Linens and towels are also provided.

2 Queen Classic, Street View Classic 2 Queen Bed features air conditioning, satellite TV and tea/coffee maker.

Family Room This air-conditioned family room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.

Double Room with Patio This air-conditioned double room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a patio. The unit has 2 beds.

Double Room with Sea View Guests will have a special experience as the double room offers a fireplace. The spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a shower and a hairdryer. This double room features a wardrobe, heating and a flat-screen TV with cable channels. The unit offers 2 beds.

Guest Reviews
8.0
Very Good
Location
Nestled right across the street from the beach, Casablanca Inn on The Beach boasts an exceptional location that guests frequently rave about. Its prime position allows easy walking access to the Santa Cruz Beach Boardwalk, the Wharf and an array of dining and shopping options. The breathtaking views from the rooms and balconies, many of which feature ocean vistas and sunset panoramas, add to its charm. Guests love the proximity to quiet morning beaches, evening activities, as well as the convenience of on-site parking. The hotel’s layout, cleanliness and pet-friendly policy further enhance its appeal, making it an ideal spot for visitors seeking both relaxation and access to local attractions. Whether traveling for a weekend getaway or a special occasion, the unbeatable location and scenic views make this property a standout choice.

Breakfast
Casablanca Inn on The Beach offers a limited breakfast experience that receives mixed reviews from guests. Many found the selection disappointing and not up to what was advertised. The breakfast consists mainly of packaged pastries, fruits, granola bars and coffee with some guests wishing for fresher, locally sourced bakery items. Others appreciated the convenience of having coffee, tea and small morning treats available, despite the modest offerings. Some suggested that the breakfast could be upgraded, noting the lack of milk for oatmeal and the limited options that didn't quite meet their expectations. While the breakfast area provides a pleasant patio for enjoying morning snacks, those expecting a substantial meal may be left wanting more.

Rooms
Casablanca Inn on The Beach boasts a strong reputation for spacious and comfortable rooms, many of which benefit from stunning ocean views. Guests often highlight the large rooms that come equipped with modern amenities like fridges, microwaves and coffee makers, as well as semi-private patios and shared decks. The rooms have been described as clean, simple and elegant with nice layouts and recent updates. The décor is appreciated for its classic and modern touches, including beautifully decorated and spacious interiors with comfortable beds.

However, the reviews also flag some notable downsides. Cleanliness can be inconsistent with some guests mentioning issues like musty smells, dirty floors and maintenance problems such as malfunctioning appliances and inadequate housekeeping services. The lack of daily housekeeping and some missing amenities are also recurring complaints.

In terms of room amenities, guests appreciate the large fridges, microwaves and good rainfall showers. Yet, there are mentions of small and basic rooms that lack adequate space for toiletries, luggage or bedside tables. Noise from nearby construction has also been an issue for some, detracting from the overall experience.

Despite these drawbacks, the hotel's beachfront location and the lovely views from many rooms make it a memorable destination. The Inn combines comfort with a retro charm, but guests should manage their expectations regarding cleanliness and amenities, which can vary significantly between rooms.

Beds
Casablanca Inn on The Beach receives generally positive remarks about the comfort of its beds, a significant aspect for many travelers. Guests frequently note the beds as comfortable and even super comfy with some appreciating plush and soft mattresses. The comfort of the beds and couches is highlighted, contributing to a relaxed stay. Upgraded rooms often feature beds that are described as amazing with comfort cited repeatedly alongside excellent bathroom facilities.

While the majority of guests seem to enjoy a restful sleep, there are a few who experienced discomfort. Issues such as noisy beds, mattresses that were sunken in or had popping springs and divots in the bed were mentioned. Sofa beds were occasionally criticized for being dirty, broken or simply uncomfortable. Some reviewers also pointed out specific beds that were either too narrow for two adults or positioned inconveniently close to the door, reducing the overall comfort.

In summary, the beds at Casablanca Inn on The Beach tend to be a positive aspect of guest experiences, though there are occasional issues that could be improved. Overall, guests can likely expect a good night's sleep in most rooms, enhancing their overall stay at this picturesque location.

Cleanliness
Casablanca Inn on The Beach has garnered mixed reviews regarding its cleanliness. Many guests praised the property as clean, very clean, spotless and well-maintained. Rooms were often noted as clean, modern and comfortable with clean bathrooms and good views contributing positively to their stays. Some reviewers even described the cleanliness as superb and above expectations.

However, the reviews also highlighted significant concerns. Several guests reported dirty rooms, dusty and sandy floors, stained bathrooms and kitchen areas and unclean linens. Issues such as long hairs in the bathroom, clogged drains, mildew smells, spiders and even cockroaches were mentioned by some visitors. The absence of daily housekeeping and weak cleaning services further compounded these issues.

Despite its prime location and some well-maintained aspects, Casablanca Inn on The Beach seems to have inconsistencies in cleanliness which affect the overall guest experience. Travelers considering a stay might want to note these mixed reviews, as experiences can vary significantly.

Staff
The staff at Casablanca Inn on The Beach generally receive high praise for their friendliness, professionalism and helpfulness. Guests frequently describe them as welcoming, knowledgeable and polite. Many visitors noted that the staff went above and beyond to ensure a pleasant stay with comments highlighting their accommodating nature and excellent customer service. Specific mentions include front desk personnel and housekeeping, who were particularly appreciated for their kindness and efficiency.

However, there are occasional critiques pointing to inconsistent availability with some guests reporting that there was no staff present after check-in or during check-out and at times the reception was closed. A few comments mentioned unprofessional or overwhelmed staff, suggesting room for improvement in these areas. Despite these occasional setbacks, the overall impression remains positive with guests often recounting their exceptional encounters with specific staff members who made their stay memorable.

Wi-Fi
The reviews of the WiFi at Casablanca Inn on The Beach present a mixed experience for guests. While some guests found that the WiFi worked properly and without issues, others encountered significant problems. Several reviews reported that the WiFi did not reach their rooms or worked very poorly with complaints of slow speeds and intermittent connectivity. A few guests mentioned that the WiFi was temperamental or had no password provided in the room. Although there was some positive feedback indicating that the WiFi worked well for certain visitors, the overall sentiment suggests that the hotel could improve its internet services to ensure a more consistent and reliable connection for all guests.

Beach
Casablanca Inn on The Beach boasts a remarkable location, delighting guests with its close proximity to the beach. The property is consistently praised for being right on the beach or just steps away, providing easy access to the sandy shores of Santa Cruz. Many reviews highlight the beautiful ocean views available from the rooms and balconies, making it ideal for those looking to enjoy the beach without having to travel far.

Guests rave about the ease of walking to nearby attractions, including the boardwalk, pier and Neptune's arcade. The beachfront location enhances the overall experience, allowing visitors to enjoy beach music from their balconies and relax by a firepit near the check-in area, perfect for people-watching with a cup of coffee.

The overall consensus points to the incredible location as one of the best in Santa Cruz, offering a perfect setting for beach activities and convenience with nearby cafes. The beachfront setting ensures that the beach feels practically at arm's length, making it an unbeatable choice for a coastal getaway.

Parking
Guests at Casablanca Inn on The Beach frequently appreciated the free and convenient parking options provided by the hotel. Many reviews highlighted the positive aspect of complimentary parking being available on site. Guests found that there were enough parking spaces to accommodate all visitors with some mentioning that parking was close to the rooms, making it very convenient. The parking area was described as secure and generally easy to access.

However, some guests did mention that the parking spots were quite tight, often cited as being compact in size. This occasionally led to difficulties for those with larger vehicles. Despite this, overall feedback indicated that the availability of free parking was a significant advantage with many finding the parking situation satisfactory and helpful.

On the downside, a few reviewers pointed out limited parking spaces and mentioned feelings of insecurity when walking from certain parking areas. Despite these occasional drawbacks, the free and on-site parking was generally well-received and considered a notable benefit by most guests.

4 Star
Casablanca Inn on The Beach boasts a luxury feel and presents itself as a four-star facility with many guests highlighting the outstanding quality of the rooms. However, there are some discrepancies between expectations and reality. Several reviews mention that the overall accommodations feel more in line with a three-star establishment, particularly in relation to the price paid. While some found the hotel to be great and expressed intentions to stay again, others felt that the amenities and services were somewhat dated and not reflective of a four-star rating. Additionally, issues such as sand on the sheets and room keys deactivating early have been pointed out. Communication regarding reservation matters also seemed lacking. Despite its premium pricing, some guests anticipated larger or nicer rooms for what they paid.

Accessible
Casablanca Inn on The Beach presents mixed accessibility features. On the positive side, certain rooms are wheelchair and handicap accessible with some rooms available at street level, providing easy access for elderly guests and those with mobility challenges. The property itself is described as accessible with a few accessible routes to rooms, the terrace and the beach. However, the limited availability of accessible rooms and the notable absence of elevators could pose challenges. Guests may encounter numerous stairs and steep climbs, which can be difficult for seniors and those with disabilities. Overall, while the hotel offers some accessible features, it may require consideration for guests with significant mobility needs.

Dog Friendly
The Casablanca Inn on The Beach is highly praised for its dog-friendly environment and amenities, making it an ideal destination for travelers with pets. Guests appreciated the convenient and well-maintained fenced area and dog run, providing a safe and enjoyable space for dogs to play. The hotel goes out of its way to welcome pets, offering dog beds and treats, ensuring both pets and their owners have a pleasant stay. Visitors also noted that there were no dog messes, highlighting the cleanliness of the facilities.

The location is described as perfect and fun, adding to the appeal for pet owners looking to enjoy the beach with their furry friends. A well-lit area for dogs further enhances the sense of security and convenience for evening walks. Additionally, the hotel is one of the few pet-friendly options in the area, making it a standout choice for those traveling with pets.

Though some mentioned the presence of barking dogs, the overall consensus points to a welcoming and accommodating environment for dogs and other pets, making it a top pick for travelers looking to stay at a pet-friendly place by the beach.

Beachfront
Casablanca Inn on The Beach boasts a truly enviable location right next to the Santa Cruz beach, providing guests with stunning and unobstructed views of the ocean. The hotel's proximity to the boardwalk and beachfront ensures easy access to coastal walks and oceanfront activities. Many of the rooms, especially those numbered 101-106, offer a front-row seat to the beautiful coastline with balconies that provide amazing views of the ocean. The ambiance of the hotel is enhanced by a relaxing viewing area with a fire pit, offering an exquisite setting to unwind while taking in the remarkable surroundings. The clean rooms with beachfront views contribute to a memorable stay, making the Casablanca Inn a perfect choice for travelers looking for a beautiful and serene beachside retreat.


No, Casablanca Inn on The Beach doesn't have any pool.

No, a spa isn't available at Casablanca Inn on The Beach.

Yes, Casablanca Inn on The Beach welcomes dogs.

Yes, parking facilities are available at Casablanca Inn on The Beach.

No, Casablanca Inn on The Beach doesn't have a gym.

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