Sun Hotel
Santa Cruz de la Sierra
-17.65633900,
-63.15851500
,
Carretera Al Norte Km 12 - Avenida Banzer
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Summary of reviewsSun Hotel, located conveniently close to Viru Viru Airport, is a prime choice for travelers needing quick and easy airport access. The hotel's location is often praised for being just five minutes away from the airport with a free shuttle service adding convenience.
The breakfast experience at Sun Hotel generally delights guests, offering a quick and varied selection of delicious options with elegant service. Although some critique the variety and quality, the hot breakfast choices and views of the pool during meals are particularly appreciated.
Dinner at the hotel also receives positive feedback with many guests enjoying the tasty and high-quality food. Despite occasional reports of average meals and aging food, the overall dining experience is rated favorably.
The rooms at Sun Hotel are spacious and provide comfortable bedding, often with direct access to the pool from rooms equipped with patios or terraces. While some note that the facilities could benefit from renovation due to signs of aging, the hotel's cleanliness and the overall comfort of the rooms are consistently praised.
Cleanliness is a strong point with mostly immaculate rooms and well-maintained public spaces. Although there are occasional issues such as unkempt rooms and a dirty pool area, the overall cleanliness is generally commendable.
The staff at Sun Hotel are a standout feature, frequently receiving praise for their friendliness, helpfulness and efficiency. Guests appreciate the welcoming atmosphere and the staff's commitment to providing excellent service with notable mentions of specific employees enhancing the guest experience.
The pool area is a significant asset, often described as superb, beautiful and resort-like. Its size, cleanliness and picturesque surroundings make it a highlight for many guests, although some report occasional cleanliness issues.
Beds at the Sun Hotel are generally comfortable, contributing to a restful sleep experience for most guests. Despite some mentions of outdated or uncomfortable mattresses, the overall feedback points towards a satisfying stay.
While Sun Hotel does not always meet the expectations of a five-star rating with some critiques of maintenance and service quality, it remains a solid option for travelers seeking comfort, convenience and friendly service, particularly those with needs centered around airport access.
Categories
The breakfast experience at Sun Hotel generally delights guests, offering a quick and varied selection of delicious options with elegant service. Although some critique the variety and quality, the hot breakfast choices and views of the pool during meals are particularly appreciated.
Dinner at the hotel also receives positive feedback with many guests enjoying the tasty and high-quality food. Despite occasional reports of average meals and aging food, the overall dining experience is rated favorably.
The rooms at Sun Hotel are spacious and provide comfortable bedding, often with direct access to the pool from rooms equipped with patios or terraces. While some note that the facilities could benefit from renovation due to signs of aging, the hotel's cleanliness and the overall comfort of the rooms are consistently praised.
Cleanliness is a strong point with mostly immaculate rooms and well-maintained public spaces. Although there are occasional issues such as unkempt rooms and a dirty pool area, the overall cleanliness is generally commendable.
The staff at Sun Hotel are a standout feature, frequently receiving praise for their friendliness, helpfulness and efficiency. Guests appreciate the welcoming atmosphere and the staff's commitment to providing excellent service with notable mentions of specific employees enhancing the guest experience.
The pool area is a significant asset, often described as superb, beautiful and resort-like. Its size, cleanliness and picturesque surroundings make it a highlight for many guests, although some report occasional cleanliness issues.
Beds at the Sun Hotel are generally comfortable, contributing to a restful sleep experience for most guests. Despite some mentions of outdated or uncomfortable mattresses, the overall feedback points towards a satisfying stay.
While Sun Hotel does not always meet the expectations of a five-star rating with some critiques of maintenance and service quality, it remains a solid option for travelers seeking comfort, convenience and friendly service, particularly those with needs centered around airport access.
Hotel with Rooms With Jacuzzi / Hot-tub
Boutique-style Hotel
Luxury Hotel
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Hotel with Parking
Hotel with Gym
5-Star Hotel
Hotel with Outdoor Pool
Guest Reviews
Sun Hotel boasts an excellent location conveniently close to Viru Viru Airport, making it an ideal choice for travelers with layovers or those needing quick airport access. The hotel's proximity is frequently highlighted with many reviews noting that it is just five minutes away and some mentioning it is perfect for long layovers or making flight connections. Guests consistently appreciate the free shuttle service to and from the airport, which adds to the convenience and ease of their stay. The hotel is described as very comfortable and situated in a quiet area, offering a peaceful retreat after a long journey. Overall, the hotel's prime location and added amenities make it a superb choice for those requiring easy airport access in Santa Cruz.
The breakfast experience at Sun Hotel has garnered a range of feedback, leaning predominantly towards the positive. Guests have highlighted the breakfast as quick, varied and convenient, often describing it as good, delicious and very tasty. Many appreciated the elegant service and the diversity of choices available, touting it as excellent and even spectacular. The introduction of hot breakfast options with significant variety was particularly praised. Additionally, diners enjoyed the complimentary breakfast and mentioned the good view of the pool during mealtime.
However, it wasn't all flawless; some guests noted that the breakfast could be more varied and that the quality sometimes fell short, describing it as dry or not meeting the standards expected of a 5-star hotel. Despite a few critiques, the general consensus portrays Sun Hotel's breakfast as a satisfying start to the day for most visitors.
Sun Hotel's dining experience receives notable praise for its overall quality with many guests describing the food as lovely, very good and tasty. The dinner offerings, in particular, are highlighted as excellent and delicious, contributing to a positive price-performance ratio despite some noting the food as somewhat aged. Breakfast also receives accolades, complementing the well-regarded dinners. However, some reviews mention average food and less memorable dinners, alongside criticisms of the restaurant service. Despite these occasional drawbacks, the consistent mention of tasty food and good dining options underscores the generally favorable impression of the hotel's culinary offerings.
Sun Hotel offers rooms that are notably spacious and comfortable, providing a pleasant environment for guests. Many reviews highlight the large room sizes and appreciate the comfortable bedding. With spacious bedrooms and offering amenities such as patios or terraces that often provide direct access to the pool, the overall room environment is highly praised.
However, some guests note that the hotel is showing signs of age with some furniture and facilities becoming outdated. While rooms are generally clean, there's a consensus that some areas could benefit from renovation. Despite these points, the hotel maintains a positive reputation for its good service and comfortable, clean facilities, making it a satisfying option for many travelers.
Guests of the Sun Hotel frequently commend the exceptional comfort of the beds, describing them as very comfortable, comfy and even the best thing about their stay. The spacious and clean rooms, often air-conditioned, further enhance the overall experience. However, there are a few mentions of old and uncomfortable mattresses and a significantly sunken area in one of the beds, indicating some inconsistency. Despite this, the general consensus points towards a satisfying and restful sleep experience, highlighting the comfort and size of the beds as a notable feature of the hotel.
Sun Hotel offers an overall commendable level of cleanliness, as mentioned in various guest reviews. The rooms are consistently described as clean, even featuring spacious accommodations that contribute to a pleasant stay. Guests also appreciated the well-maintained and orderly facilities, adding to the appeal of the hotel. Additionally, the cleanliness extends seamlessly to public spaces, providing an immaculate environment for all visitors.
However, there are a few mixed observations. While the hotel receives praise for cleanliness, some guests encountered issues such as occasionally unkempt rooms and poorly maintained bathrooms. Furthermore, the pool area was reported to be dirty, indicating that certain areas might need more diligent upkeep.
Despite these few concerns, the hotel's positive aspects, such as its proximity to the airport and efficient transfer service, complement its clean, spacious and reliable accommodations. These elements make Sun Hotel a viable option for travelers seeking convenience and cleanliness during their stay.
Sun Hotel boasts an impressive reputation when it comes to its staff, frequently highlighted in guest reviews for their friendliness, helpfulness and attentiveness. Many guests commend the welcoming nature of the team with particular praise for their efficiency and punctuality. Front desk staff receive specific accolades for their courtesy and commitment, especially in facilitating convenient airport transfers.
The staff's accommodating attitude stands out, as they strive to meet guests' various needs efficiently. Notable mentions include Fernando for his exceptional niceness and efficiency and Don Antonio for his proficient handling of airport logistics.
Overall, the consistent feedback highlights a combination of excellent service, hospitality and a friendly atmosphere, making the staff a key asset to the hotel’s positive guest experience. While one review mentioned disappointment, the overwhelming majority reflect a high standard of service and comfort provided by the Sun Hotel's staff.
The Sun Hotel boasts a notably impressive swimming pool that consistently receives praise for its size, cleanliness and overall appeal. Many guests highlight the pool as one of the standout features, often describing it as superb, beautiful and even resort-level. The pool area is enhanced by picturesque surroundings, including palms and well-maintained grounds, adding to the relaxing and inviting atmosphere. Additionally, the pool is noted to be clean by several reviewers, although a few guests did mention occasional issues with cleanliness. Families will be pleased to know that the pool area is considered kid-friendly. With great views from the rooms overlooking the pool and direct access available, the pool at Sun Hotel is a significant asset for guests seeking a pleasant and refreshing experience.
Sun Hotel has received mixed reviews regarding its five-star rating, facilities and services. Many guests have expressed disappointment, noting that the hotel does not meet the standards typically expected of a five-star property. There are frequent mentions of maintenance issues, including poor shower pressure in certain rooms and the need for sound-absorbing elements to ensure a quieter environment. The cleanliness of the sheets has also been criticized with guests pointing out noticeable yellow stains despite the linens being clean. Furthermore, the wait time for transfers has been flagged as excessively long and the condition of the breakfast area has been described as poor. Overall, the consensus among reviewers is that Sun Hotel does not live up to its five-star rating with experiences more aligned to what one might expect from a three-star establishment.
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Location
Breakfast
However, it wasn't all flawless; some guests noted that the breakfast could be more varied and that the quality sometimes fell short, describing it as dry or not meeting the standards expected of a 5-star hotel. Despite a few critiques, the general consensus portrays Sun Hotel's breakfast as a satisfying start to the day for most visitors.
Dinner
Rooms
However, some guests note that the hotel is showing signs of age with some furniture and facilities becoming outdated. While rooms are generally clean, there's a consensus that some areas could benefit from renovation. Despite these points, the hotel maintains a positive reputation for its good service and comfortable, clean facilities, making it a satisfying option for many travelers.
Beds
Cleanliness
However, there are a few mixed observations. While the hotel receives praise for cleanliness, some guests encountered issues such as occasionally unkempt rooms and poorly maintained bathrooms. Furthermore, the pool area was reported to be dirty, indicating that certain areas might need more diligent upkeep.
Despite these few concerns, the hotel's positive aspects, such as its proximity to the airport and efficient transfer service, complement its clean, spacious and reliable accommodations. These elements make Sun Hotel a viable option for travelers seeking convenience and cleanliness during their stay.
Staff
The staff's accommodating attitude stands out, as they strive to meet guests' various needs efficiently. Notable mentions include Fernando for his exceptional niceness and efficiency and Don Antonio for his proficient handling of airport logistics.
Overall, the consistent feedback highlights a combination of excellent service, hospitality and a friendly atmosphere, making the staff a key asset to the hotel’s positive guest experience. While one review mentioned disappointment, the overwhelming majority reflect a high standard of service and comfort provided by the Sun Hotel's staff.
Pool
5 Star
Yes, Sun Hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Sun Hotel.
No, Sun Hotel doesn't allow dogs.
Yes, parking facilities are available at Sun Hotel.
Yes, Sun Hotel has a gym.
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