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Imperiale Palace Hotel

Santa Margherita Ligure , Pagana 19 (Show on Map)

8.9

Excellent

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1 room2 guests 1 room, 2 guests

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Summary of reviewsNestled in a prime location, the Imperiale Palace Hotel is a luxurious gem overlooking the scenic bay of Santa Margherita and the tip of Portofino. Its well-maintained gardens and historic charm dating from the 19th century create a mesmerizing ambiance that complements its elevated position atop a hill, providing guests with breathtaking views. Just a short walk from the city center, the hotel offers a picturesque retreat with exceptional facilities, luxurious amenities and friendly, helpful staff enhancing the overall guest experience.

Guests consistently praise the breakfast experience, highlighting the diverse and well-presented selection, which includes freshly cooked to order options and an abundant buffet. Enjoying breakfast on a beautiful terrace overlooking the sea with top-notch service from the friendly and professional staff, adds to the delightful morning ambiance. Although there are occasional comments about minimal staffing, the breakfast is often described as one of the best hotel breakfasts ever experienced.

The dinner offerings at the Imperiale Palace Hotel are generally seen as very good with quality food and drinks, sometimes described as excellent. The romantic ambiance of the restaurant and the poolside service for dinner receive positive remarks. While some guests feel that the food might be overpriced and service could be better trained, the evening bar service staff add to the overall charm of dining at the hotel.

Room accommodations offer a mixed experience. Guests appreciate the beautiful, spacious and comfortable rooms, many with stunning sea views and balconies, featuring attractive furnishings and exceptional bedding. However, some rooms near train tracks suffer from noise disturbances and certain areas are noted to be outdated or in need of better insulation and maintenance. Despite these drawbacks, the historical decor, lovely garden paths and convenient location are well-received with sea view rooms highly recommended.

The Imperiale Palace Hotel excels in cleanliness with the property and grounds consistently described as exceptionally clean and tidy. Guests appreciate the regular housekeeping services and immaculate gardens, contributing to the overall positive impression of the hotel's maintenance.

The staff at the Imperiale Palace Hotel are frequently highlighted for their friendly and attentive service, making guests feel valued and special, especially during unique occasions. From the reception to the beach club, the personnel's accommodating nature and professionalism enhance the charm of the hotel's lavish amenities, despite minor criticisms about service consistency.

The pool area is highly praised, featuring a heated seawater pool and a waterfront lounge area reached through scenic gardens. The private beach is also a standout feature, offering a fantastic organized setting with a bar and restaurant, enhancing the overall guest experience.

Overall, the Imperiale Palace Hotel combines historical elegance and modern updates with a superb location, making it a highly recommended destination for a lavish seaside escape. Guests are treated to top-notch service, exceptional dining, luxurious accommodations and meticulously maintained surroundings, ensuring an opulent and memorable stay.
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Hotel with EV Charging Stations

Luxury Hotel

Hotel near Golf Courses

Historic Hotel

Hotel near The Beach

Hotel for Honeymoon

Hotel with Spa

Family Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

Outdoor Pool

Hotel with Free Wi-Fi

Business Hotel

Hotel with Parking

EV charging stations

Hotel with Gym

Hotel for Yoga

5-Star Hotel

Hotel with Outdoor Pool

Room Types

Double or Twin Room This elegant room has parquet floors, a Murano glass chandelier, and a marble bathroom. It does not have a sea view. Please specify bed preference when booking. This room cannot accommodate extra beds.

Standard Double or Twin Room with Sea View Offers a view of the Ligurian Sea. This elegant room has parquet floors, a Murano glass chandelier, and a marble bathroom. Please specify bed preference when booking. This room cannot accommodate extra beds.

Junior Suite with Sea View This elegant room offers a small seating area, a view of the Ligurian Sea, and a Murano glass chandelier. It has parquet floors and a marble bathroom. Please specify bed preference when booking. This room cannot accommodate extra beds.

Tower Suite Offers full views of the sea. Features antique fittings, high ceilings, and a Murano glass chandelier. The marble bathroom is complete with bath. This room cannot accommodate extra beds. Please specify bed preference when booking.

Double or Twin Room - Ground Floor Elegant room on the ground floor with stylish furniture, Murano glass chandelier and parquet floors. It has a marble bathroom with bath tub and separate shower. It has no sea view. Please specify bed preference when booking. This room cannot accommodate extra beds.

Junior Suite Ground Floor Elegant suite on the ground floor with seating area, stylish furniture, Murano glass chandelier and parquet floors. Its marble bathroom has a bath tub and separate shower. It has no sea view. Please specify bed preference when booking.

Double or Twin Room with Sea View This air-conditioned room has a minibar and a flat-screen TV. The bathroom has a shower and a hairdryer. This room cannot accommodate extra beds.

Superior Double or Twin Room This twin/double room offers 1 large double bed and a small seating area. Please specify bed preference when booking. This room cannot accommodate extra beds.

Double or Twin Room with Sea View and Balcony Featuring a sea-view balcony, this air-conditioned room has a minibar and a flat-screen TV. The bathroom has a shower and a bath tub. Please specify bed preference when booking. This room cannot accommodate extra beds.

Junior Suite with Sea View and Balcony This elegant room with balcony offers a small seating area, a view of the Ligurian Sea, and a Murano glass chandelier. It has parquet floors and a marble bathroom. Please specify bed preference when booking. This room cannot accommodate extra beds.

Imperial Suite with Terrace - Adults Only Located in the historical wing of the hotel, this suite offers full views of the sea. Features antique fittings, high ceilings, and a Murano glass chandelier. The marble bathroom is complete with bath. This room cannot accommodate extra beds. Please specify bed preference when booking.

Executive Suite This elegant suite features a separate living room, parquet floors and 2 marble bathrooms with a shower and bath tub.

Imperial Suite - Adults Only Located in the historical wing of the hotel, this suite offers full views of the sea. Features antique fittings, high ceilings, and a Murano glass chandelier. The marble bathroom is complete with bath.

About Imperiale Palace Hotel

License: 010054-ALB-0023, IT010054A1LMQR98P8

Guest Reviews

8.9

Excellent

Location

Nestled in a prime location, Imperiale Palace Hotel stands out as a luxurious gem overlooking the scenic bay of Santa Margherita and the tip of Portofino. The hotel's well-maintained gardens and historic charm, dating from the 19th century, contribute to a mesmerizing ambiance that perfectly complements its elevated position atop a hill. This vantage point affords guests breathtaking views, making it a picturesque retreat just a short walk from the city center.

The beach club, frequently praised for its attentive service and pristine conditions, offers an ideal spot for relaxation by the sea. The large, comfortable rooms, many featuring stunning sea views, provide a serene escape for travelers. Exceptional facilities, luxurious amenities and friendly, helpful staff enhance the overall guest experience.

Dining at the hotel is an indulgent pleasure with a delicious breakfast served on a unique terrace offering panoramic vistas. The in-house restaurant, bar and pool areas are all meticulously maintained, reflecting the hotel's commitment to quality service. Overall, the combination of its historical elegance, modern updates and superb location makes Imperiale Palace Hotel a highly recommended destination for those seeking a lavish seaside escape.

Breakfast

At Imperiale Palace Hotel, the breakfast experience consistently receives high praise from guests, noted as being exceptional, varied and well-presented. Offering a diverse selection, from freshly cooked to order options to an abundant array of buffet choices, the culinary offerings excel in both variety and quality.

The breakfast is often enjoyed on a beautiful terrace, which boasts stunning views of the sea, enhancing the already delightful morning meal. Guests frequently mention the superb atmosphere and top-notch service provided by the friendly, helpful and professional staff.

Elegant and charming, the breakfast setting is as much a highlight as the food itself. Patrons appreciate the ambiance, often accompanied by serene elements such as opera music. Many describe the experience in superlative terms, declaring it the best hotel breakfast they've ever had with the pastries, fruits and coffee receiving special accolades.

Despite overwhelmingly positive feedback, there are a few mentions of underwhelming experiences, such as minimal staffing on occasion. Overall, the breakfast at Imperiale Palace Hotel is described as an exemplary feature of the stay, enhancing the overall guest experience with its impressive offerings and beautiful, serene ambiance.

Dinner

The dinner experience at the Imperiale Palace Hotel has garnered generally positive feedback with several highlighting the romantic ambiance and delicious dishes. Many guests found the restaurant to be very good, praising the quality of the food and drinks. Some even described the food as excellent.

However, there are mixed feelings regarding value with a few suggesting that the food was overpriced for the quality. Additionally, while the food itself received high marks, there were some criticisms about the service, particularly noting that the staff was not well-trained. Breakfast offerings also received some negative comments for being basic.

The poolside service for dinner, on the other hand, was described as perfect and the evening bar service staff received compliments, adding to the overall dining experience at the hotel.

Rooms

Imperiale Palace Hotel offers a mixed experience when it comes to its room accommodations, based on guest reviews. The highlights of the stay include beautiful, spacious and comfortable rooms, many of which boast stunning sea views and balconies. The furnishings are notably attractive with exceptional bedding and well-maintained temperatures adding to the comfort. Some guests experienced upgrades to suites, enhancing their stay further.

However, there are a few drawbacks. Several guests mentioned that rooms near the train tracks suffer from noise disturbances and some rooms are noted to be outdated or in need of better insulation. Others found the rooms smaller than expected or were disappointed with outdated bathrooms and low ceilings in certain areas.

On the positive side, the hotel's historical decor and lovely garden paths leading to the pool area, including a sunbathing spot by the sea, are appreciated. The location is praised for its convenience, although some guests noted the rooms were cold at times. While the hotel generally offers a luxurious and pleasant stay, some areas, specifically room decor and maintenance, could use improvement to justify the high price points fully. Booking a room higher up with a sea view is recommended for the best experience.

Beds

Imperiale Palace Hotel generally receives positive feedback on the comfort and quality of its beds. Guests frequently describe the beds as very good and highlight the high quality of the mattresses. Many guests find the beds to be comfortable, contributing to an overall pleasant stay. However, there are occasional reports of hard and uncomfortable mattresses and pillows, indicating some inconsistencies in guest experiences. Despite these few negative remarks, the majority of reviews praise the beds for their comfort and exceptional bedding.

Cleanliness

Imperiale Palace Hotel has received high praise for its cleanliness from confirmed guest reviews. The property is described as exceptionally clean with well-maintained grounds and beautifully kept public areas. Guests have noted that the hotel and its rooms are consistently tidy with fresh bed linen and towels provided regularly.

The bathrooms, in particular, are commended for their impeccable upkeep, although some feedback mentioned the general cleaning of the bathroom could be superficial at times and housekeeping services were a bit inconsistent. Nevertheless, the hotel's daily housekeeping service, which includes multiple visits per day, has been acknowledged as a significant positive.

The resort's clean and beautiful surroundings, including its immaculate gardens, contribute to the overall positive impression of the hotel's maintenance and cleanliness, making it a well-regarded choice for travelers who prioritize a pristine environment during their stay.

Staff

The Imperiale Palace Hotel boasts an extraordinary team, consistently praised for its friendly and attentive service. Guests frequently highlight the staff's accommodating nature and professionalism, describing them as very welcoming, polite and always eager to help. From the reception to the beach club, the personnel are noted for their kindness, warmth and hard-working attitude, making every guest feel valued and special, especially during unique occasions.

The attentive and super friendly staff enhance the charm of the hotel's lavish amenities. An exceptionally beautiful hotel, it features amazing gardens that are meticulously maintained, alongside a wonderful beach club and an extremely nice pool and waterfront lounge area. The top-notch team ensures that the service is impeccable with many guests appreciating the superb, well-trained personnel who contribute to a pleasurable stay.

However, some feedback suggests there is room for improvement in service consistency, particularly during breakfast and mask-wearing practices. Despite these minor criticisms, the overwhelming consensus among guests is that the staff at the Imperiale Palace Hotel play a crucial role in providing an enjoyable and memorable experience.

Pool

The Imperiale Palace Hotel's pool area is highly praised by guests for its outstanding features. The heated seawater pool and the accompanying waterfront lounge area are particularly highlighted for their appeal. Visitors appreciate the scenic walk through well-maintained gardens to reach the pool area, which also includes a convenient pool bar. The hotel's private beach is frequently mentioned as fantastic, adding to the allure of the location. Guests commend the pool and beach areas, describing them as great and exceptional with the pool also being noted for its beauty and accessibility to the sea. Additionally, the pool area serves as a setting for dinner and breakfast services, contributing to its overall charm and convenience.

Beach

The beach near the Imperiale Palace Hotel boasts a stunning setting with direct access, enhancing the hotel's appeal with its private beach club and beautiful sea views. The beach area is both very nice and impeccably organized, catering to all guest needs. The presence of a bar and a good restaurant right on the beach adds to the convenience and overall experience. While there are some stones at the entry to the water, the beach remains a standout feature of the hotel, complementing its historical charm and Italian elegance.

5 Star

Nestled in an unparalleled location with breathtaking views of Santa Margherita and the very tip of Portofino, the Imperiale Palace Hotel boasts an interior adorned with fine antiques, exuding tasteful elegance and charm. Guests repeatedly highlight the hotel's five-star service, noting that it represents their ideal of a true 5-star establishment and even calling it a five-star dream. The staff's attention is consistently mentioned as being at the 5-star level with many finding the service well worth the cost for an authentic five-star experience.

However, some visitors expressed that certain aspects, such as restaurant service, did not always meet their high expectations for a hotel of this caliber. Additionally, the presence of dogs was cited as a point of contention for a hotel in this category.

Despite these minor critiques, the overall ambiance, meticulous decor and exceptional location make the Imperiale Palace Hotel a worthy destination for those seeking an opulent and memorable stay.

Luxury

The Imperiale Palace Hotel is an exceptional property that exudes luxury and history in equal measure. Nestled by the beautiful sea, this hotel impresses with its meticulously maintained public areas and attention to detail in every aspect. The establishment boasts a friendly and attentive staff who are exceptionally kind, contributing to a truly five-star experience. Guests find themselves delightfully immersed in luxury with every detail reflecting perfection. This luxurious hotel ensures an experience of class with no unexpected surprises in pricing, meeting and exceeding the high standards set by five-star establishments.

Yes, Imperiale Palace Hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool.

Yes, a spa is available at Imperiale Palace Hotel.

No, Imperiale Palace Hotel doesn't allow dogs.

Yes, parking facilities are available at Imperiale Palace Hotel.

Yes, Imperiale Palace Hotel has a gym.

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