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LHP Hotel Santa Margherita Palace & SPA

Santa Margherita Ligure , Via Roma 9 (Show on Map)

8.3

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsLHP Hotel Santa Margherita Palace & SPA in Santa Margherita Ligure offers an inviting experience with its modern elegance and superb location. Centrally situated, guests enjoy easy access to the beach, ferry and train stations and the vibrant city center filled with shops, restaurants and attractions. The hotel's design is both elegant and contemporary, complemented by clean, well-equipped rooms and exceptional service. Despite its central location, the hotel maintains a quiet ambiance, providing a peaceful retreat after a day of exploring.

Guests generally commend the breakfast for its variety and quality, offering an ample selection of fruit, pastries, nuts and savory items, alongside gluten-free and healthy options. The breakfast service, extended until 11 AM, is highlighted for its friendly staff and pleasant atmosphere, particularly when dining in the courtyard. However, some guests noted areas for improvement such as limited choices and high costs.

The rooms are consistently praised for their spaciousness, cleanliness and modern aesthetics. Guests appreciate the comfortable large beds, functional design and amenities like private terraces and Jacuzzis. Though some mention small bathrooms and occasional annex access, these are minor concerns compared to the overwhelmingly positive feedback on room quality.

Cleanliness is a standout feature with immaculate rooms and well-maintained facilities contributing to a fresh, inviting atmosphere. The hotel's exceptional cleaning staff receive frequent praise for their efforts.

The staff are highly praised for their professionalism, friendliness and helpfulness, significantly enhancing guests’ experiences. Individuals like Feliciano and Mateo are often mentioned for their attentiveness and ability to make stays memorable.

While the wifi service received mixed reviews with some guests experiencing connectivity issues, the hotel’s spa is widely celebrated. The spa’s facilities, including a heated pool, sauna, Turkish bath, ice cave and relaxation area, as well as superb massages, offer a tranquil and rejuvenating experience.

The convenience of parking services is appreciated, despite the high cost, given the central location where parking can be challenging. Guests value the ease and security provided by the hotel’s parking assistance service.

Guest feedback on the beds is generally positive, noting comfort and cleanliness. Some found the mattresses and pillows too firm, but this did not overshadow the overall positive bedding experience.

Despite positioning itself as a 5-star hotel, many guests feel the LHP Hotel Santa Margherita Palace & SPA falls short of true 5-star standards, suggesting it aligns more with a high 3-star or mid-range 4-star experience. While the hotel’s ambiance and luxurious elements are appreciated, the overall consensus indicates the need for improvements to match the premium billing.

In summary, LHP Hotel Santa Margherita Palace & SPA is celebrated for its central location, clean and modern rooms, excellent staff and inviting spa. While breakfast and wifi require some improvement and the 5-star rating is debated, the hotel still offers a memorable and comfortable stay mingled with elements of luxury.
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Categories

Hotel with EV Charging Stations

Hotel with Rooms With Jacuzzi / Hot-tub

Boutique-style Hotel

Luxury Hotel

Hotel near The Beach

Hotel for Honeymoon

Hotel with Spa

Family Friendly Hotel

Dog Friendly Hotel

Do you accept dogs in all rooms?
Yes

Is there an extra charge?
Yes, € 15.00 per night

Should the dog owner notify you before checking in?
Yes, By Email

Romantic Hotel

Hotel near Nightlife Spots

Hotel with Swimming Pool

Heated Pool Indoor Pool

Business Hotel

Hotel with Parking

EV charging stations

Accessible Hotel

Hotel with Gym

5-Star Hotel

Hotel with Indoor Pool

Hotel with Heated Pool

Room Types

Double Room - Attic Featuring free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a bidet. The double room features air conditioning, soundproof walls, a minibar, a tea and coffee maker and a flat-screen TV with cable channels. The unit has 1 bed.

Standard Double Room Featuring free toiletries and bathrobes, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The double room features air conditioning, soundproof walls, a minibar, a tea and coffee maker and a flat-screen TV with cable channels. The unit has 1 bed.

Superior Double Room Offering free toiletries and bathrobes, this double room includes a private bathroom with a shower, a bidet and a hairdryer. This double room is air-conditioned and features a flat-screen TV with cable channels, soundproof walls, a minibar and a tea and coffee maker. The unit offers 1 bed.

Junior Suite with Spa Access This suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The air-conditioned suite features a flat-screen TV with cable channels, soundproof walls, a minibar and a tea and coffee maker. The unit has 1 bed.

King Suite with Spa Access This suite is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a bath or a shower and free toiletries. The air-conditioned suite offers a flat-screen TV with cable channels, soundproof walls, a minibar and a tea and coffee maker. The unit offers 1 bed.

Suite with Terrace and Spa Access This air-conditioned suite features a flat-screen TV and minibar. The private bathroom comes with hot tub and free toiletries.

Superior Suite with Spa Access This suite comprises 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. This suite is air-conditioned and features a flat-screen TV with cable channels, soundproof walls, a minibar and a tea and coffee maker. The unit offers 2 beds.

Luxury Suite with Spa Bath with Spa Access This suite features a sofa, flat-screen TV and minibar. The private bathroom comes with hot tub and free toiletries.

Executive Double Room This double room features a hot tub. Featuring free toiletries and bathrobes, this double room includes a private bathroom with a bath or a shower, a bidet and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, soundproof walls, a minibar and a tea and coffee maker. The unit has 1 bed.

Superior Double Room - Separate Building Featuring free toiletries and bathrobes, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The double room features air conditioning, soundproof walls, a minibar, a tea and coffee maker, as well as a flat-screen TV with cable channels. The unit has 1 bed.

Executive Double Room - Separate Building This double room's standout feature is the hot tub. Offering free toiletries and bathrobes, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The spacious double room offers air conditioning, soundproof walls, a minibar, a tea and coffee maker, as well as a flat-screen TV with cable channels. The unit has 1 bed.

Junior Suite - Separate Building This suite includes 1 living room, 1 separate bedroom and 1 bathroom with a bath or a shower and free toiletries. The suite offers air conditioning, soundproof walls, a minibar, a tea and coffee maker and a flat-screen TV with cable channels. The unit has 1 bed.

Luxury Suite with Jacuzzi with Spa Access - Separate Building This suite provides a hot tub. This spacious suite comprises 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. This air-conditioned suite includes a dining area, a flat-screen TV with cable channels soundproof walls and a terrace. The unit offers 2 beds.

King Suite with Spa Bath This suite provides a hot tub. This spacious suite comprises 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. This air-conditioned suite features a dining area, a flat-screen TV with cable channels soundproof walls and a terrace. The unit offers 2 beds.

About LHP Hotel Santa Margherita Palace & SPA

License: 010054-ALB-0001, IT010054A1UDQ63OAL

Guest Reviews

8.3

Very Good

Location

Nestled in the heart of Santa Margherita Ligure, the LHP Hotel Santa Margherita Palace & SPA offers an ideal base for exploring this charming coastal town. Guests consistently praise its strategic central location, which places you within a short walking distance of the beach, ferry and train stations. Immediate access to the vibrant city center, filled with shops, restaurants and attractions, makes it perfect for both relaxation and exploration.

The hotel itself boasts an elegant and modern style, complemented by clean, well-equipped rooms and exceptional service. Its proximity to the sea and major transport links ensures that guests can effortlessly reach nearby attractions, including the ferry to Portofino.

Despite being centrally located, the hotel maintains a quiet ambiance, allowing for a peaceful retreat after a day of sightseeing. Whether arriving by train or exploring on foot, the strategic location of LHP Hotel Santa Margherita Palace & SPA ensures that everything is conveniently close, from the bustling downtown to the serene seafront.

Breakfast

The breakfast experience at LHP Hotel Santa Margherita Palace & SPA is a mixed affair, but leans towards the positive overall. Guests frequently praise the breakfast for its variety with an ample selection of fruit, pastries, nuts and savory items. Many highlight the excellent quality and delicious flavors, often describing the breakfast as amazing, very good and even exceptional. The presence of gluten-free and healthy options adds to the appeal for health-conscious guests. The breakfast service is generally commended with mentions of fantastic staff and a pleasant atmosphere.

However, some reviews point out areas needing improvement. A few guests felt the breakfast was subpar, citing limited choices, pre-packaged items and a lack of fresh juice and standard pastries. The breakfast buffet was sometimes described as empty and in need of modernization. Additionally, several guests found the cost of breakfast—ranging from 30 to 35 euros per person—excessive for what was offered, mentioning that the price did not match the expected standard for a hotel of this rating.

Despite these critiques, the breakfast service extended until 11 AM is appreciated and many find the experience delightful when dining outside in the courtyard. The consensus places the breakfast mostly in a favorable light, especially highlighting the warm and helpful service alongside the variety and quality of food available.

Rooms

At the LHP Hotel Santa Margherita Palace & SPA, guests consistently praise the rooms for their modern aesthetics and spaciousness. The rooms are described as very nice, clean and well-serviced, featuring lots of storage space. Many visitors appreciate the tasteful, modern decor, sometimes highlighted by unique elements like hand-painted metal pictures. Accommodations are noted for their comfort with large, comfortable beds and functional, stylish designs that include amenities such as private terraces and Jacuzzis.

The cleanliness of the rooms is a standout feature, frequently described as immaculate. Guests also mention that the rooms are bright and airy, contributing to a pleasant stay. Additionally, many reviews highlight the exceptional location of the hotel and the excellence of the staff.

However, a few reviews point out the small size of the bathrooms and occasional inconveniences such as the necessity of accessing rooms in an annex building. Despite these minor drawbacks, the overall sentiment indicates that the hotel's rooms offer a comfortable and enjoyable experience with many guests appreciating the spacious, well-appointed and beautifully maintained accommodations.

Beds

Guests of the LHP Hotel Santa Margherita Palace & SPA shared mixed impressions about the beds. Many praised the beds for their exceptional comfort, describing them as very comfortable with large beds receiving specific accolades. These comfortable beds contributed to the overall very comfortable room ambiance, which was enhanced by the extremely clean and fresh environment maintained by the hotel staff.

However, some guests found the mattresses to be a bit too hard for their liking with a few even comparing the firmness to sleeping on the floor. The pillows were also noted as being hard and there were remarks about the double bed being smaller than expected, despite specific requests for larger sizes. Nonetheless, the positive comments on comfort and cleanliness appeared to outweigh the negative ones, suggesting a generally satisfactory bedding experience for most visitors.

Cleanliness

The cleanliness and maintenance of LHP Hotel Santa Margherita Palace & SPA receive high marks from guests. The hotel consistently impresses with its clean and contemporary design, featuring well-maintained, modern rooms that are spacious and comfortable. Guests frequently commend the cleanliness of the accommodations, highlighting the efforts of the exceptional cleaning staff.

The facilities, including newly renovated rooms with above-average amenities, contribute to an overall feeling of freshness and hygiene. Common areas uphold the same high standards of cleanliness, which adds to the hotel's inviting atmosphere. Additionally, the attentive and friendly staff enhance the positive experience, ensuring that both the service and cleanliness remain top-notch. Despite occasional feedback on specific areas like the bathroom vanity's limited space, the hotel maintains a strong reputation for being an immaculately clean and well-kept establishment with excellent hospitality.

Staff

The staff at LHP Hotel Santa Margherita Palace & SPA consistently receives high praise for their helpfulness, friendliness and professionalism. Guests often highlight the exceptional service provided by individuals like Feliciano and Mateo, who are noted for their attentiveness and efforts to make stays memorable. The overall sentiment towards the staff is overwhelmingly positive with many describing them as courteous, prompt and always available to assist with any need. The warm welcome and consistent availability seem to elevate the guest experience significantly.

Visitors appreciate the staff’s enthusiasm, kindness and ability to provide top-notch service, whether it’s during check-in, at the breakfast service or throughout their stay. The impression of a team that is professional yet personable is reinforced by many guests who enjoyed the genuine smiles and willingness to help. The combination of friendly attitudes and high competence assures that guests feel valued and well taken care of.

The hotel’s staff is also commended for their ability to balance professionalism with a warm, welcoming demeanor, making guests feel right at home. Their extensive effort to attend to every need and the exceptional quality of service contribute substantially to the hotel's high ratings. This commitment to outstanding hospitality appears to be a significant factor in the favorable reviews of the location and facilities, underscoring the role of the staff in providing a remarkable stay.

Wi-Fi

Guests have noted several issues with the wifi at LHP Hotel Santa Margherita Palace & SPA. While a few mentioned good wifi, the majority experienced problems, such as poor internet connection in the suite, the wifi not working in the room and insufficient speed. Additionally, some guests were concerned about the security of the Wi-Fi. Overall, reliable internet access seems to be an area where the hotel could improve.

Spa

The spa at LHP Hotel Santa Margherita Palace & SPA is widely praised by guests for its high-quality facilities and exceptional services. The spa, described as very spacious, clean and modern, features a heated pool, sauna, Turkish bath, ice cave and a relaxation area, creating a comprehensive wellness experience. The massages, particularly those by Lada, are highlighted as superb, contributing to the overall excellence of the spa services.

While some guests find the commercial policy of charging for spa access a bit restrictive, especially given the limited opening hours from 14:00 to 20:00, others appreciate that spa access was included in their stay. Despite the additional costs, many regard the spa as a key highlight of their visit, emphasizing its well-maintained and luxurious environment.

The spa’s location, just a short walk from the beautiful embankment views, adds to its appeal. Guests also enjoy the outdoor bar and terrace amenities, which include sun loungers, an umbrella and a hot tub. Overall, the spa at LHP Hotel Santa Margherita Palace & SPA provides a tranquil and rejuvenating experience that many look forward to revisiting.

Parking

LHP Hotel Santa Margherita Palace & SPA offers the convenience of parking in a challenging urban environment, which guests find beneficial. The hotel provides a parking assistance service, taking care of guests' cars by parking them and even having a delivery service from the parking area to the hotel. This service is particularly appreciated given the central location of the hotel, where parking is usually a struggle.

However, the parking fee at 30 euros per night is considered quite high by many guests. Some felt that the cost should be included in the hotel rate, given the premium service. Despite the price, the convenience of having a secure, dedicated parking space in a central location is seen as a significant advantage.

Overall, while the cost of parking might be a drawback for some, the assistance and convenience offered by the hotel's parking service add value to the stay, especially in a busy city center where finding parking independently can be challenging.

5 Star

LHP Hotel Santa Margherita Palace & SPA presents itself as a 5-star establishment, but the sentiments of guests reveal a disparity between expectations and reality. Reviewers consistently note that the hotel does not meet typical 5-star standards, characterizing it closer to a 4-star experience. Despite its positioning and pricing akin to luxury accommodations, several guests found the facilities and services lacking with some pointing out specific deficiencies such as the variety and quality of food. While customized omelettes received a mention, the overall dining experience fell short of what is expected from a top-tier hotel.

Many guests highlighted that the hotel's rates do not align with the quality of rooms and amenities offered. While the cost might be competitive compared to other 5-star hotels in the area, the value received did not justify the expense. The feedback consistently mentioned that improvements are needed across various aspects to truly align with a 5-star rating, from the service level to the quality of the care provided.

Moreover, the hotel's location next to a train track and general ambiance were also points of contention, as these elements did not contribute to the luxurious experience anticipated from a 5-star hotel. In conclusion, while the LHP Hotel Santa Margherita Palace & SPA aims for a high-tier status, guest reviews suggest it falls short of delivering a genuine 5-star experience, both in terms of facilities and value for money.

Luxury

LHP Hotel Santa Margherita Palace & SPA offers an exceptional stay focused on relaxation and luxury within its beautiful and ideally located premises. Centrally situated, guests can easily reach various local attractions without the need for a car, adding to the convenience of their visit. The ambiance of the hotel harnesses a sense of quiet and tranquility, making it an ideal retreat. While the establishment is often perceived as a high-quality 3-star or mid-range 4-star hotel in terms of infrastructure and design with luxury elements appreciated by many, it faces critique on its billing as a 5-star experience, suggesting a disparity between the cost and the expected standard of five-star amenities.

Yes, LHP Hotel Santa Margherita Palace & SPA has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

Yes, a spa is available at LHP Hotel Santa Margherita Palace & SPA.

Yes, LHP Hotel Santa Margherita Palace & SPA welcomes dogs. For more information, read the answers to the Dog Friendly questionnaire

Yes, parking facilities are available at LHP Hotel Santa Margherita Palace & SPA.

Yes, LHP Hotel Santa Margherita Palace & SPA has a gym.

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