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Sanha Plus Hotel

Santa Marta , Km. 13, Via Al Aeropuerto, Sector Pozos Colorados (Show on Map)

7.9

Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsSanha Plus Hotel offers a well-regarded experience with a variety of amenities and services that cater to a broad range of travelers. Appreciated for its strategic location, the hotel provides convenient access to key attractions, beaches, shopping centers and the airport. This convenience is elevated by transportation services offered by the hotel. Guests particularly enjoy the tranquil environment and the inviting pool area, which add significantly to the relaxation and overall enjoyment of their stay.

Cleanliness is a notable highlight at Sanha Plus Hotel with guests frequently commenting on the spotless condition of both the rooms and public areas. The large, well-maintained pool is especially praised for its cleanliness and size. Alongside cleanliness, friendly and professional staff contribute greatly to the hotel's welcoming atmosphere. Guests consistently commend the staff's warmth, attentiveness and promptness in addressing concerns, enhancing the comfort and satisfaction of their stay.

The rooms are generally clean and comfortable with good views and air conditioning. However, some guests feel they are somewhat basic and outdated, pointing out minor inconveniences such as a lack of outlets and certain amenities. Practical issues with showers and occasional discrepancies between promotional photos and actual room conditions have also been noted. Despite these points, the responsive staff and comfortable accommodations leave a positive impression overall.

Breakfast at the hotel receives mixed reviews. Many find it tasty and appropriate for the price, yet some guests feel it lacks variety and has repetitive offerings. Issues like the speed of restocking items and the quality of certain foods have been mentioned. Dinner, on the other hand, is more consistently praised for quality and taste, though there are occasional concerns about menu variety and wait times.

The hotel's pool stands out as a major attraction, described as large, clean and highly enjoyable. It provides a family-friendly, leisurely atmosphere, enhanced by the availability of cocktails and nearby breakfast options.

Overall, Sanha Plus Hotel is valued for its clean environment, excellent location, friendly staff, enjoyable pool area and generally comfortable accommodations. Minor setbacks do not overshadow the positive experiences of most guests, making it a recommended choice for travelers visiting the area.
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Categories

Hotel Taking Steps Towards Sustainability

Hotel with Spa

Family Friendly Hotel

Hotel with Swimming Pool

Outdoor Pool

Business Hotel

Hotel with Parking

Accessible Hotel

Hotel with Gym

3-Star Hotel

Hotel with Outdoor Pool

Room Types

Standard Triple Room This air-conditioned triple room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 3 beds.

Double or Twin Room This air-conditioned twin/double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.

Standard Double Room This air-conditioned double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.

Superior King Room This air-conditioned double room has a private bathroom, a minibar and a wardrobe. The unit has 1 bed.

About Sanha Plus Hotel

License: 22645

Guest Reviews

7.9

Good

Location

Sanha Plus Hotel is well-regarded for its strategic location which offers convenient access to various attractions. It provides transportation services to nearby beaches and places of interest, enhancing the overall travel experience. Visitors appreciate the hotel's proximity to the airport and shopping centers, making it easily accessible for travelers.

The hotel is noted for its cleanliness, comfortable accommodations and friendly staff. Guests have highlighted the tranquil environment and the enjoyable pool area, which adds to the relaxation factor. Families particularly find the hotel excellent with children enjoying their stay immensely.

However, not everything about the location is perfect. Some visitors mentioned that the hotel is a bit removed from the city center and certain beaches, requiring a taxi or public transport to get around. Additionally, there were concerns about misleading information regarding the hotel's proximity to the sea.

Despite these minor setbacks, Sanha Plus Hotel remains a favorable choice for those looking for a balance of comfort, good location and friendly service, making it a recommended option for travelers visiting the area.

Breakfast

Sanha Plus Hotel offers a mixed experience when it comes to breakfast. On the positive side, many guests find the breakfast to be very tasty, appropriate for the price and even excellent. The breakfast is also generally praised for being good and appropriate for a hotel in this range with some reviewers specifically highlighting its tastiness.

However, several guests have noted that the offerings lack variety and are repetitive. The menu tends to be the same every day with a heavy focus on basic carbohydrates and a consistent shortage of proteins and options like meats, cheeses and cereals. Some guests also reported that breakfast items run out quickly and there is no effort to restock them promptly, which means if you don't eat early, you might have to wait. Issues like hard and burned arepas and watered-down orange juice have also been mentioned. The breakfast is sometimes described as controlled or essential, which suggests a lack of flexibility and abundance.

Despite these issues, the overall sentiment leans towards the breakfast being good in taste but in need of more variety and better restocking practices.

Dinner

The Sanha Plus Hotel's dining experience receives generally positive feedback with guests praising the quality of food and cocktails. The restaurant itself is noted as being very good and the dinner, in several instances, is described as amazing and exceeding expectations—particularly during special events. Guests also appreciate the convenient location of lunch and dinner service next to the pool.

However, some areas for improvement are evident. There are mentions of limited variety on the menu with only main dishes being served. While many enjoyed the food, a few reviews highlight instances of low quality and unappetizing meals at both dinner and breakfast. Additionally, the dining experience can sometimes be marred by long wait times with one review citing a wait of 1 hour and 25 minutes for dinner. Despite the positive remarks, there's also a note that the food can be average and overpriced.

Overall, while the positives stand out, potential guests should be prepared for some variability in their dining experience at the Sanha Plus Hotel.

Rooms

Sanha Plus Hotel offers rooms that boast very good views, making them a pleasant option for travelers who appreciate a scenic backdrop. Guests often find the rooms to be comfortable and clean with good air conditioning contributing to a pleasant stay. The presence of a fridge in some rooms is a nice touch and the availability of immediate room changes upon encountering issues is a definite positive.

However, the hotel has room for improvement. Many guests note that the rooms are quite basic and outdated with furnishings that appear very used. Additionally, there are several reports of practical inconveniences, such as a lack of trash cans, very few outlets and missing amenities like hairdryers and mirrors. Problems with the showers, including drainage issues and cold water, have been mentioned, along with occasional cleanliness oversights like remnants of food packaging and unchanged linens.

It's evident that the hotel's promotional photos do not always accurately represent the actual room conditions, leading to some disappointment. Nonetheless, the combination of comfortable rooms with beautiful views and responsive staff leaves a generally positive yet mixed impression on guests.

Beds

Guests of the Sanha Plus Hotel have shared mixed feedback regarding the beds in the rooms. While some highlighted that the pillows were good and found the beds to still be very comfortable despite their age, others noted issues such as old, hard and creaky mattresses. Some guests pointed out that the beds were relatively small for triple accommodations and wished for king-size options in double rooms. Despite these concerns, there was appreciation for new furniture and a noticeable level of cleanliness in the rooms.

Cleanliness

Sanha Plus Hotel boasts commendable cleanliness, a highlight frequently noted by its guests. The large pool is particularly praised for being very clean and excellent. The overall hygiene standards at the hotel meet high expectations with many reviews mentioning that the place is generally spotless, including the facilities and rooms.

Guests appreciate the professional service and the friendly staff who contribute to maintaining the hotel's cleanliness. Many reviews also highlight the attention given to cleaning the rooms and the public areas, adding to the overall pleasant experience at the hotel. The hotel's hygiene is complemented by its advantageous location, making it a comfortable place to stay.

However, some guests have pointed out areas needing improvement, such as the maintenance of bathrooms and the appearance of tiles that might give an impression of dirtiness. There are also mentions of insufficient hygiene items and occasional noise disturbances. Despite these concerns, the consensus reveals that the hotel does an impressive job in upholding its cleanliness, which significantly enhances the guests' stay.

Staff

Sanha Plus Hotel boasts an exceptional team characterized by their warmth and attentiveness. Commonly highlighted in guest reviews is the impeccable and friendly service provided by the staff, making them stand out significantly. Many guests appreciate the professional and kind atmosphere cultivated by the employees, from the bellboys to the reception staff, adding a layer of comfort and ease to their stay. The hotel's service goes beyond expectations with staff readily addressing concerns and ensuring a pleasant experience. While most reviews are filled with praise for their helpfulness and cordiality, there are occasional mentions of less positive encounters in the food service area. Overall, the staff's dedication and friendly demeanor contribute greatly to the hotel's welcoming environment.

Pool

Sanha Plus Hotel boasts a standout feature that guests consistently praise: its pool. The pool is described as large, clean and highly enjoyable, making it a major highlight for visitors. Many guests note the pool's superb size and cleanliness, which are maintained through daily vacuuming. It is also considered spacious and cozy, creating a pleasant environment for relaxation. The pool's aesthetics match what is advertised in pictures, enhancing the trust and satisfaction among guests.

In addition to its impressive physical attributes, the pool area provides a variety of pleasant experiences, including the availability of cocktails and the option to enjoy good breakfasts nearby. The friendliness and attentiveness of the staff further enhance the overall pool experience. Despite its recreational focus, the pool is less suitable for serious swimmers, emphasizing a more leisurely, family-friendly atmosphere.

Overall, the positive feedback paints a picture of a delightful and well-maintained pool area that significantly contributes to a satisfying stay at Sanha Plus Hotel.

Yes, Sanha Plus Hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool.

Yes, a spa is available at Sanha Plus Hotel.

No, Sanha Plus Hotel doesn't allow dogs.

Yes, parking facilities are available at Sanha Plus Hotel.

Yes, Sanha Plus Hotel has a gym.

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