Sandbourne Santa Monica, Autograph Collection
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Summary of reviewsSandbourne Santa Monica, Autograph Collection is a great hotel with excellent valet service. Although some guests found the valet parking fee to be expensive, the service was praised for being smooth and efficient. Some guests opted to park in a public parking lot nearby, but the valet service was still highly recommended. While some guests were disappointed with the lack of amenities such as a coffee maker, bath robes or mini bar in the room, the overall experience was positive. There were some complaints about miscommunication regarding breakfast options for families and waiting for a room despite checking in on time. However, the valet service received overwhelmingly positive feedback from satisfied guests.
Categories
Resort with EV Charging Stations
Luxury Resort
Resort near Golf Courses
Beachfront Resort
Resort near The Beach
Resort Taking Steps Towards Sustainability
Resort for Honeymoon
Family Friendly Resort
Dog Friendly Resort
Romantic Resort
Resort near Nightlife Spots
Resort with Swimming Pool
Heated Pool Outdoor Pool
Business Resort
Resort with Parking
EV charging stations
Accessible Resort
Resort with Gym
4-Star Resort
Resort with Outdoor Pool
Resort with Heated Pool
Guest Reviews
Sandbourne Santa Monica, Autograph Collection hotel boasts a prime location close to the beautiful Santa Monica beach with some guests mentioning direct access to the beach from the hotel's back gate. Visitors were amazed by how convenient everything was with the wedding venue and iconic pier being nearby. Many appreciated not having to drive everywhere as the location made everything within walking distance. Several guests highlighted the exceptional service from the staff and the best thing about the hotel being its perfect location. Even those who didn't mention the staff couldn't help but praise the ideal location of the hotel in the heart of Santa Monica, just a short walk from restaurants and stores. Whether it be in Russian, German or English, those who stayed at the hotel all agree that the hotel's location was great and convenient.
Sandbourne Santa Monica, Autograph Collection offers a breakfast option that is included in the stay package, which many guests appreciated. There were also specials available for breakfast for those looking for something unique. Some guests felt the breakfast was pricey, but still very nice. However, a few reviewers felt that breakfast was overpriced for what was served, lacked presentation and diversity or was simply awful. Despite these negative comments, some guests did enjoy the breakfast, mentioning that it was delicious and well-presented. Unfortunately, some bookings didn't seem to cover breakfast, while others who had expressly booked it had to beg for the option. Those who did receive breakfast were given a voucher for $20 or a small box of food. If breakfast was not part of the booking, guests had to pay an extra fee for it. The hotel did offer breakfast on the terrace, which was a nice touch for those who wanted to dine al fresco.
Sandbourne Santa Monica, Autograph Collection offers a wonderful place to stay with clean and spacious rooms. The size of the rooms is fabulous and the fine linens and towels make for a lovely stay. Some rooms offer stunning views of the ocean or a gorgeous balcony to enjoy. While there were a few negative comments about worn-down rooms and outdated decor, overall guests enjoyed the comfortable and clean accommodations. Some minor issues were noted like lack of a microwave, unclean carpet and minor maintenance issues. However, the staff was attentive and responsive to requests. Overall, Sandbourne Santa Monica, Autograph Collection provides guests with wonderful and inviting rooms to make their stay in the area comfortable and enjoyable.
Sandbourne Santa Monica, Autograph Collection is a nice and clean hotel great for a comfortable stay. Despite a few negative comments about aspects of the hotel, guests seem to appreciate the cleaning efforts, especially during COVID-19. Some guests mentioned that the hotel is kept very clean, spotless and organized. There were also positive comments about the added security in the elevators. However, a few guests complained about dirty carpets and musty smells in the rooms. Overall, the majority of guests seem to have had a clean and enjoyable stay at Sandbourne Santa Monica, Autograph Collection.
Sandbourne Santa Monica, Autograph Collection is known for its exceptional staff, as guests have raved about their experiences during their stay. Many reviewers mentioned that the staff were friendly, accommodating and helpful, which made their stay even more enjoyable. Guests have also complimented specific staff members for their excellent customer service skills, such as Eduardo, James, Maria and Kevin. The security team was also mentioned positively, as they were on top of their game. Additionally, the valets and housekeeping staff were also praised for being polite and helpful. Although some reviews mentioned rude staff, the majority of guests had a positive experience with the friendly and attentive team. Overall, the staff is highly praised for their efforts and welcoming demeanor, which makes for a wonderful stay at Sandbourne Santa Monica, Autograph Collection.
Sandbourne Santa Monica, Autograph Collection hotel offers a great experience for those seeking relaxation and fun. Guests are spoilt with a range of amenities available such as the modern pool area, complete with an outdoor bar and deck. While some found the pool crowded during peak times and others found it small, it certainly didn't stop guests from enjoying the beach access, games and bike rentals available. Some guests were fortunate enough to have rooms with great pool views while others appreciated the chance to cool off in the slightly chilly water. Despite the cold weather, guests still admired the pool's beauty and were grateful for the option to beat the heat during the warmer months. While towels could use a daily refreshing and some guests didn't have a chance to use the pool, they were still happy with the hotel's offered amenities for relaxation and exercise.
Sandbourne Santa Monica, Autograph Collection is the perfect destination for beach-lovers! With its convenient access to the beach and pier, this hotel is the ideal place to stay for anyone wanting to soak up some sun and feel the sand between their toes. Guests praise the back gate access to the beach and love having umbrellas and beach chairs provided. Enjoy a dip in the pool or take one of the hotel's bikes for a spin along the beach. The location is unbeatable - just a stone's throw from the pier and with direct access to the beach. International visitors have raved about the fast, direct beach access and even the ability to bring hotel towels to use on the beach. Whether you're looking for relaxation or adventure, Sandbourne Santa Monica, Autograph Collection's beach location makes it the perfect choice.
Sandbourne Santa Monica, Autograph Collection offers valet parking with a cost of $52 per day, which some guests found expensive. However, the valet service was praised for being great and smooth. While they also offer parking on site, some guests found it more affordable to park in a public parking lot two blocks away. There were also some complaints about the steep valet fee and other amenities such as no coffee maker, bath robes, or mini bar in the room. Additionally, some guests mentioned miscommunication about breakfast options for families and the need to wait for a room despite checking in on time. Overall, the valet service received positive feedback from satisfied guests.
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Location
Breakfast
Rooms
Cleanliness
Staff
Pool
Beach
Parking
Yes, Sandbourne Santa Monica, Autograph Collection has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
No, a spa isn't available at Sandbourne Santa Monica, Autograph Collection.
Yes, Sandbourne Santa Monica, Autograph Collection welcomes dogs.
Yes, parking facilities are available at Sandbourne Santa Monica, Autograph Collection.
Yes, Sandbourne Santa Monica, Autograph Collection has a gym.
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