Nura Santa Ponsa & Spa
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Summary of reviewsNura Santa Ponsa & Spa enjoys a prime location in Santa Ponsa, offering guests the perfect blend of convenience and tranquility. Situated just a short walk from the beach and various shops, restaurants and bars, the hotel is ideally placed for both relaxation and exploration. The nearby bus stop adds to travel convenience, making it easy for guests to reach Palma and the airport. The neighborhood's quiet ambiance further enhances the overall experience.
The breakfast at Nura Santa Ponsa & Spa receives high praise for its generous and varied offerings, including hot and cold options that cater to diverse dietary needs. Guests often describe the breakfast as wonderful, fantastic and amazing, noting the fresh and delicious food that provides a great start to the day. Although some guests felt it could become repetitive, the overall reception is very positive.
Dinner service, while pleasant and cozy, has received mixed reviews. Some guests enjoyed the dinner buffet, but others found the menu options limited and repetitive with some meals arriving lukewarm. The dinner service is more international and may not align with traditional Spanish dining times, but the friendly staff and welcoming ambiance make it a comfortable dining option.
The rooms at Nura Santa Ponsa & Spa are noted for their cleanliness and modern furnishings, despite being on the smaller side. Guests appreciate the practical layout, comfortable beds and amenities like air conditioning and balconies. However, some concerns were raised about room size, minimal furnishing and occasional maintenance issues such as rust in the bathroom or a smell of dampness.
Cleanliness is a standout feature with guests frequently commending the spotless rooms and well-maintained facilities. Daily cleaning services ensure that rooms and common areas, including the pool and dining spaces, are kept in excellent condition. Some minor lapses in corridor cleanliness and maintenance issues were noted but did not significantly detract from the overall positive impression.
The staff at Nura Santa Ponsa & Spa are a major highlight, consistently praised for their friendliness, professionalism and helpfulness. Specific staff members often receive personal accolades for their exceptional service. This welcoming and attentive service greatly contributes to the enjoyable stay.
The free WiFi garners mostly positive feedback with good signal quality and reliable internet service throughout the property. However, some guests experienced slower speeds or weaker signals, particularly in certain rooms.
The gym receives mixed reviews with some guests finding it satisfactory for basic fitness needs, while others note outdated or non-functional equipment. Improvements and better maintenance are needed to enhance the gym experience.
The pool area, though small, is appreciated for its clean, relaxing ambiance, making it a pleasant spot for lounging, despite occasional overcrowding and maintenance needs.
Guests love the hotel's proximity to the lovely beach, just a short walk away, enhancing the overall stay for those interested in sun and sand. The family-friendly atmosphere and accommodations are also well-regarded, making it a great choice for families seeking a comfortable and enjoyable vacation.
Finally, the hotel's location allows easy access to vibrant nightlife with plenty of bars, pubs and clubs within walking distance, catering to those looking to enjoy the local entertainment scene.
Overall, Nura Santa Ponsa & Spa stands out for its excellent location, cleanliness, friendly staff and positive breakfast offerings, making it a well-regarded option for a comfortable and enjoyable stay in Santa Ponsa.
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The breakfast at Nura Santa Ponsa & Spa receives high praise for its generous and varied offerings, including hot and cold options that cater to diverse dietary needs. Guests often describe the breakfast as wonderful, fantastic and amazing, noting the fresh and delicious food that provides a great start to the day. Although some guests felt it could become repetitive, the overall reception is very positive.
Dinner service, while pleasant and cozy, has received mixed reviews. Some guests enjoyed the dinner buffet, but others found the menu options limited and repetitive with some meals arriving lukewarm. The dinner service is more international and may not align with traditional Spanish dining times, but the friendly staff and welcoming ambiance make it a comfortable dining option.
The rooms at Nura Santa Ponsa & Spa are noted for their cleanliness and modern furnishings, despite being on the smaller side. Guests appreciate the practical layout, comfortable beds and amenities like air conditioning and balconies. However, some concerns were raised about room size, minimal furnishing and occasional maintenance issues such as rust in the bathroom or a smell of dampness.
Cleanliness is a standout feature with guests frequently commending the spotless rooms and well-maintained facilities. Daily cleaning services ensure that rooms and common areas, including the pool and dining spaces, are kept in excellent condition. Some minor lapses in corridor cleanliness and maintenance issues were noted but did not significantly detract from the overall positive impression.
The staff at Nura Santa Ponsa & Spa are a major highlight, consistently praised for their friendliness, professionalism and helpfulness. Specific staff members often receive personal accolades for their exceptional service. This welcoming and attentive service greatly contributes to the enjoyable stay.
The free WiFi garners mostly positive feedback with good signal quality and reliable internet service throughout the property. However, some guests experienced slower speeds or weaker signals, particularly in certain rooms.
The gym receives mixed reviews with some guests finding it satisfactory for basic fitness needs, while others note outdated or non-functional equipment. Improvements and better maintenance are needed to enhance the gym experience.
The pool area, though small, is appreciated for its clean, relaxing ambiance, making it a pleasant spot for lounging, despite occasional overcrowding and maintenance needs.
Guests love the hotel's proximity to the lovely beach, just a short walk away, enhancing the overall stay for those interested in sun and sand. The family-friendly atmosphere and accommodations are also well-regarded, making it a great choice for families seeking a comfortable and enjoyable vacation.
Finally, the hotel's location allows easy access to vibrant nightlife with plenty of bars, pubs and clubs within walking distance, catering to those looking to enjoy the local entertainment scene.
Overall, Nura Santa Ponsa & Spa stands out for its excellent location, cleanliness, friendly staff and positive breakfast offerings, making it a well-regarded option for a comfortable and enjoyable stay in Santa Ponsa.
Hotel near Golf Courses
Hotel near The Beach
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Hotel near Nightlife Spots
Hotel with Swimming Pool
Outdoor Pool
Hotel with Gym
4-Star Hotel
Hotel with Outdoor Pool
Guest Reviews
Located in a prime spot in Santa Ponsa, Nura Santa Ponsa & Spa boasts an excellent location that guests find both convenient and quiet. The hotel is within close proximity to the beach with some reviews mentioning it's just a short walk, approximately 5 to 10 minutes, making beach days easily accessible. The central location also means that guests are close to various shops, restaurants and bars, providing a good balance of leisure and convenience.
Transportation is simplified with a bus stop right in front of the hotel, offering easy access to Palma and the airport, which is especially handy for those planning excursions. The neighborhood is described as quiet, perfect for exploring the area without the noise typical of city centers. Additionally, essential amenities such as supermarkets, cafes and even a laundromat are nearby, making the stay even more comfortable.
Guests appreciate the strategic position of the hotel, ideal for exploring both Santa Ponsa and the rest of the island. Whether it's for a relaxing beach holiday or a base to explore Majorca, Nura Santa Ponsa & Spa stands out for its location.
Guests at Nura Santa Ponsa & Spa have shared largely positive feedback about the hotel's breakfast offerings. Visitors consistently describe the breakfast as very good with many emphasizing its generous and wide-ranging variety. The selection is often highlighted as excellent with guests mentioning it includes both hot and cold options, catering to various tastes and dietary needs. Regional specialties and an abundant spread have been particularly well-received with many enjoying the breakfast buffet's completeness and quality.
Several reviews commend the breakfast for being a great way to start the day with phrases such as wonderful, fantastic and amazing frequently used. Guests were impressed with the fresh and delicious food, noting that the breakfast was both scrumptious and filling. It's also noted that gluten-free options are available, which adds to the inclusivity of the offerings.
Despite the overwhelmingly positive feedback, some guests felt that the breakfast could become repetitive during longer stays. A few mentioned that coffee quality was not up to par and there were occasional comments about the breakfast being basic. One negative incident involved finding a glass shard in cereal, but this appeared to be an isolated case among the reviews.
Overall, the breakfast at Nura Santa Ponsa & Spa is highly regarded for its extensive and tasty options, ensuring most guests enjoy a satisfying and delightful start to their day.
Nura Santa Ponsa & Spa presents a welcoming and comfortable setting, particularly noted for its friendly and improved evening service. The dining area offers a pleasant ambiance for evening meals with guests appreciating the overall atmosphere. However, the dinner experience has mixed reviews. While some guests found the dinner buffet to be delicious, others were less impressed by the limited and repetitive menu options. The quality and variety of the food have been described as average with some meals arriving lukewarm or even cold. Additionally, the dinner hours cater more to international guests and aren't quite convenient for Spanish visitors who prefer later dining times. Despite these challenges, the hotel maintains a familiar and cozy atmosphere, making it a comfortable choice for travelers.
Nura Santa Ponsa & Spa presents a mixed bag of experiences when it comes to room accommodations. Many guests noted that while the rooms tend to be on the smaller side, they are often described as clean, comfortable and modernly furnished. Cleanliness appears to be a standout feature with rooms being serviced daily and maintained to an exceptional standard.
Some guests appreciated the practical layout and well-organized nature of the rooms, despite their size. Many reviews highlighted the pleasant decor, comfortable beds and the convenience of features like air conditioning and balconies. Reviews also mentioned that rooms are well-equipped, though a few pointed out the lack of a refrigerator as a downside.
However, there were some concerns. Several guests reported issues such as rust in the bathroom, a strong smell of dampness and occasional ants. Noise was also mentioned with some rooms being described as quite noisy due to thin walls. Additionally, some rooms were noted to be poorly equipped and minimally furnished.
For those who need a bit more space, the superior twin rooms received positive comments for their larger size and spacious balconies. Overall, while the rooms might not be perfect for everyone due to their size and some minor issues, the cleanliness and amenities generally provide a decent and comfortable stay.
Nura Santa Ponsa & Spa garners mixed feedback when it comes to the bedding experience. On the positive side, many guests highlighted the comfort of the beds, describing them as very comfortable, exceptionally comfortable and decently comfortable, often noting that the mattresses and pillows were great. Comfortable beds were frequently mentioned in reviews with some guests appreciating the clean and daily maintenance of the rooms.
However, there are a number of critical observations as well. Some guests found the beds to be uncomfortable, too hard or even in poor condition. Issues were raised regarding the bed sizes with comments indicating that the beds might be too small, particularly for taller individuals. The bedding itself also received frequent criticism with mentions of worn, scarce or dirty linens and insufficient bedding for colder weather. Many noted the thin comforters and sheets with some pointing out the lack of blankets or duvets.
While comfortable beds are a notable strength of the hotel, the inconsistent quality of the bedding and room setups appears to be an area in need of improvement. For those considering a stay, it may be wise to manage expectations and possibly bring additional layers if visiting during cooler periods.
Nura Santa Ponsa & Spa is a hotel highly praised for its cleanliness with many guests finding the rooms and overall facilities to be spotless and well-maintained. The hotel's daily cleaning service ensures that rooms are tidied every day with fresh towels provided, contributing to a very clean and comfortable stay. Guests frequently highlight the high standard of cleaning throughout the hotel, from the rooms to the pool and dining areas, which are described as clean and inviting.
However, some areas of the hotel could benefit from improved attention. Reviews mention occasional lapses in cleanliness in the corridors and more thorough cleaning being needed in some parts. There are also a few instances of maintenance issues, such as mold in some bathrooms and outdated gym equipment.
Despite these minor drawbacks, the general consensus is that Nura Santa Ponsa & Spa maintains a very clean environment, making it a pleasant and comfortable choice for travelers seeking a tidy and well-kept hotel.
The staff at Nura Santa Ponsa & Spa have consistently garnered praise for their friendliness, helpfulness and professionalism. Guests frequently commend the attentive and accommodating nature of the employees, noting that the staff goes out of their way to assist with any request or issue. The reception team, especially members like Soraya and Moncef, are often highlighted for their exceptional service and warm welcomes. Cleaning staff, such as Rahima, also receive accolades for their diligent work.
The atmosphere created by the staff is described as pleasant and inviting, contributing to a guest-oriented service environment. Employees are not only friendly but also provide valuable local recommendations and support, ensuring a comfortable and enjoyable stay for all visitors. The overall consensus is that the staff at Nura Santa Ponsa & Spa is a primary factor in the positive experiences reported by guests, making it a standout feature of the hotel.
Guest reviews of Nura Santa Ponsa & Spa for its WiFi feature highlight a generally positive experience but also pinpoint certain areas for improvement. Many guests commented on the excellent and high-speed WiFi, noting that the connection was good, the signal quality was strong and the internet service was handy and reliable. Some described the WiFi as nice and free with good coverage throughout the property. However, there were remarks about the WiFi being a bit slow or having a weak signal, particularly in the rooms. Certain reviews mentioned that the WiFi did not reach their rooms or that the signal could be improved. While there were occasional issues, overall, the WiFi worked well for many guests, ensuring a functional and generally satisfactory experience.
The gym at Nura Santa Ponsa & Spa presents a mixed experience for its guests. On the positive side, some found the gym to be good, satisfactory or adequate, meeting their basic fitness needs. Reviews mention that certain gym equipment was in good condition and there were guests who described the gym as generally good or even fab.
However, the gym has several areas that need improvement. Multiple guests noticed that the gym equipment was outdated and not well maintained with issues such as a broken treadmill and missing parts from the hip adduction machine. Additionally, the gym room's air conditioning was reported to be non-functional by some. There were instances when the gym was closed for renovations during guests' stays, leading to disappointment for those expecting to use the facility.
Overall, while the gym has potential and serves its purpose for some, it requires significant upgrades and better maintenance to satisfy all guests.
Nura Santa Ponsa & Spa offers a charming and intimate pool area that's been appreciated by many guests for its quiet and relaxing ambiance. It's consistently described as clean and well-maintained, contributing to a pleasant atmosphere for lounging and unwinding. The pool itself, though small and sometimes shaded, provides a nice spot for guests looking for a serene suntrap. Some visitors have noted that the pool can feel a bit cramped and the number of sun loungers is limited, which might pose a challenge during peak times. Despite its size, the pool area is often highlighted as pretty and pleasant, making it a cozy retreat within the hotel. However, a few guests mentioned issues with grime around the upper pool edge and occasional neglect in the area, which indicates room for improvement in maintenance. Overall, the pool at Nura Santa Ponsa & Spa is seen as a small but delightful feature, ideal for those seeking a relaxing spot without the hustle and bustle of larger resorts.
Nura Santa Ponsa & Spa enjoys the advantage of being in very close proximity to a lovely beach, making it a favorable choice for guests who appreciate sun and sand. With the beach being within walking distance, ranging from just 5 to 10 minutes on foot, guests find it effortlessly accessible. The hotel's location is often highlighted as "great" and "convenient," with some guests emphasizing the ease of a short walk to reach the beachfront. Visitors appreciate the serene seaside experience provided by the nearby beach, often referring to the distance as manageable and not too far. Several reviews mention that the hotel is strategically positioned near both the beach and local shops, enhancing the overall convenience for beach enthusiasts. Thus, the hotel's situational advantage in relation to the beach stands out as a significant positive aspect appreciated by its guests.
Nura Santa Ponsa & Spa is recognized as an exceptional choice for a family getaway. The hotel offers a welcoming atmosphere that caters specifically to families, making it a perfect spot for a memorable family vacation. Families can expect suitable accommodations, including family suites and family rooms, though some reviewers noted that the family room might feel cramped for 4 people.
The hotel's facilities are thoughtfully designed with families in mind, providing amenities such as a kid-friendly gym and activities that are suitable for young children. Many found the hotel to be particularly good for extended families and those with young children. It's described as one of the best family-friendly hotels, ideal for both young families and those looking for a friendly environment.
Located just a 10-minute walk from the beach, Nura Santa Ponsa & Spa offers convenient access to outdoor fun, though it's worth noting that the pool opens at 10:30 AM, which might affect early morning plans. Overall, it's a highly recommended option for families seeking comfortable and enjoyable accommodation.
Nura Santa Ponsa & Spa boasts a serene setting, ensuring tranquility during the night. Despite its peaceful location, guests will appreciate its proximity to an array of vibrant nightlife options. Within walking distance, there's a strip teeming with bars, pubs and clubs, perfect for those looking to explore local entertainment scenes. The hotel itself houses a good bar and the surrounding area is dotted with numerous venues for a lively evening out. Guests can easily access these nightlife spots, making it an ideal choice for individuals keen on pub crawling or simply enjoying the local vibes.
Nura Santa Ponsa & Spa has been described by guests as clean and tidy with a particularly attractive entrance hall. However, many guests expressed that the overall facilities and room quality do not match the expectations of a 4-star hotel. The rooms were characterized as plain and basic and certain functionalities, like the fridge turning off when the keycard is removed, added to the sense of inconvenience. While the hotel is advertised and priced at a 4-star level, visitors felt it fell short in several aspects, comparing it more closely to a 2-3 star rating. Despite these points, the cleanliness and design of the entrance area were highlighted as positive aspects.
The outdoor pool at Nura Santa Ponsa & Spa garners positive remarks for its cleanliness and the pleasant, friendly atmosphere it offers. Guests appreciate the tranquil environment with views of the pool, making it a relaxing spot to unwind. Though the pool itself is on the smaller side, it serves as a nice suntrap at the front of the hotel. However, there are some areas for improvement; the pool area could benefit from more attention, there is no pool service and the lack of a lifeguard may be a concern for some visitors.
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Location
Transportation is simplified with a bus stop right in front of the hotel, offering easy access to Palma and the airport, which is especially handy for those planning excursions. The neighborhood is described as quiet, perfect for exploring the area without the noise typical of city centers. Additionally, essential amenities such as supermarkets, cafes and even a laundromat are nearby, making the stay even more comfortable.
Guests appreciate the strategic position of the hotel, ideal for exploring both Santa Ponsa and the rest of the island. Whether it's for a relaxing beach holiday or a base to explore Majorca, Nura Santa Ponsa & Spa stands out for its location.
Breakfast
Several reviews commend the breakfast for being a great way to start the day with phrases such as wonderful, fantastic and amazing frequently used. Guests were impressed with the fresh and delicious food, noting that the breakfast was both scrumptious and filling. It's also noted that gluten-free options are available, which adds to the inclusivity of the offerings.
Despite the overwhelmingly positive feedback, some guests felt that the breakfast could become repetitive during longer stays. A few mentioned that coffee quality was not up to par and there were occasional comments about the breakfast being basic. One negative incident involved finding a glass shard in cereal, but this appeared to be an isolated case among the reviews.
Overall, the breakfast at Nura Santa Ponsa & Spa is highly regarded for its extensive and tasty options, ensuring most guests enjoy a satisfying and delightful start to their day.
Dinner
Rooms
Some guests appreciated the practical layout and well-organized nature of the rooms, despite their size. Many reviews highlighted the pleasant decor, comfortable beds and the convenience of features like air conditioning and balconies. Reviews also mentioned that rooms are well-equipped, though a few pointed out the lack of a refrigerator as a downside.
However, there were some concerns. Several guests reported issues such as rust in the bathroom, a strong smell of dampness and occasional ants. Noise was also mentioned with some rooms being described as quite noisy due to thin walls. Additionally, some rooms were noted to be poorly equipped and minimally furnished.
For those who need a bit more space, the superior twin rooms received positive comments for their larger size and spacious balconies. Overall, while the rooms might not be perfect for everyone due to their size and some minor issues, the cleanliness and amenities generally provide a decent and comfortable stay.
Beds
However, there are a number of critical observations as well. Some guests found the beds to be uncomfortable, too hard or even in poor condition. Issues were raised regarding the bed sizes with comments indicating that the beds might be too small, particularly for taller individuals. The bedding itself also received frequent criticism with mentions of worn, scarce or dirty linens and insufficient bedding for colder weather. Many noted the thin comforters and sheets with some pointing out the lack of blankets or duvets.
While comfortable beds are a notable strength of the hotel, the inconsistent quality of the bedding and room setups appears to be an area in need of improvement. For those considering a stay, it may be wise to manage expectations and possibly bring additional layers if visiting during cooler periods.
Cleanliness
However, some areas of the hotel could benefit from improved attention. Reviews mention occasional lapses in cleanliness in the corridors and more thorough cleaning being needed in some parts. There are also a few instances of maintenance issues, such as mold in some bathrooms and outdated gym equipment.
Despite these minor drawbacks, the general consensus is that Nura Santa Ponsa & Spa maintains a very clean environment, making it a pleasant and comfortable choice for travelers seeking a tidy and well-kept hotel.
Staff
The atmosphere created by the staff is described as pleasant and inviting, contributing to a guest-oriented service environment. Employees are not only friendly but also provide valuable local recommendations and support, ensuring a comfortable and enjoyable stay for all visitors. The overall consensus is that the staff at Nura Santa Ponsa & Spa is a primary factor in the positive experiences reported by guests, making it a standout feature of the hotel.
Wi-Fi
Gym
However, the gym has several areas that need improvement. Multiple guests noticed that the gym equipment was outdated and not well maintained with issues such as a broken treadmill and missing parts from the hip adduction machine. Additionally, the gym room's air conditioning was reported to be non-functional by some. There were instances when the gym was closed for renovations during guests' stays, leading to disappointment for those expecting to use the facility.
Overall, while the gym has potential and serves its purpose for some, it requires significant upgrades and better maintenance to satisfy all guests.
Pool
Beach
Family
The hotel's facilities are thoughtfully designed with families in mind, providing amenities such as a kid-friendly gym and activities that are suitable for young children. Many found the hotel to be particularly good for extended families and those with young children. It's described as one of the best family-friendly hotels, ideal for both young families and those looking for a friendly environment.
Located just a 10-minute walk from the beach, Nura Santa Ponsa & Spa offers convenient access to outdoor fun, though it's worth noting that the pool opens at 10:30 AM, which might affect early morning plans. Overall, it's a highly recommended option for families seeking comfortable and enjoyable accommodation.
Nightlife
4 Star
Outdoor Pool
Yes, Nura Santa Ponsa & Spa has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Nura Santa Ponsa & Spa.
Yes, Nura Santa Ponsa & Spa welcomes dogs.
No, parking facilities aren't available at Nura Santa Ponsa & Spa.
Yes, Nura Santa Ponsa & Spa has a gym.
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