Hotel Class Colonial
Santo Domingo
18.47172200,
-69.89011600
,
Calle Conde #464, Esq. Espaillat Segundo Nivel
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Summary of reviewsHotel Class Colonial receives high praise for its prime location, making it an ideal base for exploring Santo Domingo's Colonial Zone. Positioned conveniently at the start of Conde Street and near the historic pedestrian area, guests can easily access museums, churches, restaurants, shops and bars. The location is celebrated for being both lively and safe, perfect for those wishing to immerse themselves in the city's rich history and vibrant atmosphere.
The breakfast offered at the hotel is generally well-regarded. Guests appreciate the delicious, freshly prepared options served in a charming patio setting. The breakfast is described as simple yet hearty with items like omelets, eggs, sausages, fruit juice and coffee frequently mentioned. The friendly and attentive service during breakfast enhances the overall experience, though there are occasional remarks suggesting improvements such as more fruit variety and better coffee.
Dinner at the hotel's restaurant also receives commendations for its delightful and simple menu, featuring standout items like delicious tacos and a substantial hamburger. The ambiance of the restaurant, coupled with the convenience of a 24-hour open bar and an indoor garden, provides an enjoyable dining experience. While breakfast options received varied feedback, the overall dining offerings are positively viewed.
The rooms at Hotel Class Colonial are highlighted for their comfort and cleanliness. Guests enjoy the colonial style, especially those rooms with high ceilings and balconies. However, the rooms without windows and smaller room sizes lead to mixed reviews with some complaints about poor ventilation and limited space. Noise from thin walls and air conditioning units is occasionally mentioned as a drawback.
The hotel's cleanliness stands out with guests frequently noting the spotless and well-maintained environment throughout the property. Daily cleaning services ensure a fresh atmosphere, contributing to positive impressions despite minor complaints about pests and occasional strong smells.
The staff at Hotel Class Colonial is continually praised for their exceptional service with the reception team often going above and beyond to ensure guest satisfaction. The staff's friendliness, helpfulness and professionalism significantly enhance the overall guest experience. Particular staff members receive individual commendations, further highlighting the high level of service provided.
Free Wi-Fi is offered, though its reliability varies. While some guests find the service efficient, particularly in main areas, others report inconsistencies and slow speeds, especially in guest rooms where thick walls may interfere.
The beds are generally described as comfortable, contributing to a good night's sleep. While some guests find the mattresses either too hard or too soft, the majority appreciate the cleanliness and quality of the bedding.
As a three-star hotel, Hotel Class Colonial offers excellent value for money. Guests appreciate the affordability, reasonable prices and the comprehensive services provided. Despite some aspects being dated and in need of refurbishing, the hotel remains a comfortable and budget-friendly option, ideal for short stays and centrally located for easy exploration of Santo Domingo's historic sites.
Overall, Hotel Class Colonial is recommended for travelers seeking a clean, comfortable and centrally-located stay with exceptional service and great value for money.
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The breakfast offered at the hotel is generally well-regarded. Guests appreciate the delicious, freshly prepared options served in a charming patio setting. The breakfast is described as simple yet hearty with items like omelets, eggs, sausages, fruit juice and coffee frequently mentioned. The friendly and attentive service during breakfast enhances the overall experience, though there are occasional remarks suggesting improvements such as more fruit variety and better coffee.
Dinner at the hotel's restaurant also receives commendations for its delightful and simple menu, featuring standout items like delicious tacos and a substantial hamburger. The ambiance of the restaurant, coupled with the convenience of a 24-hour open bar and an indoor garden, provides an enjoyable dining experience. While breakfast options received varied feedback, the overall dining offerings are positively viewed.
The rooms at Hotel Class Colonial are highlighted for their comfort and cleanliness. Guests enjoy the colonial style, especially those rooms with high ceilings and balconies. However, the rooms without windows and smaller room sizes lead to mixed reviews with some complaints about poor ventilation and limited space. Noise from thin walls and air conditioning units is occasionally mentioned as a drawback.
The hotel's cleanliness stands out with guests frequently noting the spotless and well-maintained environment throughout the property. Daily cleaning services ensure a fresh atmosphere, contributing to positive impressions despite minor complaints about pests and occasional strong smells.
The staff at Hotel Class Colonial is continually praised for their exceptional service with the reception team often going above and beyond to ensure guest satisfaction. The staff's friendliness, helpfulness and professionalism significantly enhance the overall guest experience. Particular staff members receive individual commendations, further highlighting the high level of service provided.
Free Wi-Fi is offered, though its reliability varies. While some guests find the service efficient, particularly in main areas, others report inconsistencies and slow speeds, especially in guest rooms where thick walls may interfere.
The beds are generally described as comfortable, contributing to a good night's sleep. While some guests find the mattresses either too hard or too soft, the majority appreciate the cleanliness and quality of the bedding.
As a three-star hotel, Hotel Class Colonial offers excellent value for money. Guests appreciate the affordability, reasonable prices and the comprehensive services provided. Despite some aspects being dated and in need of refurbishing, the hotel remains a comfortable and budget-friendly option, ideal for short stays and centrally located for easy exploration of Santo Domingo's historic sites.
Overall, Hotel Class Colonial is recommended for travelers seeking a clean, comfortable and centrally-located stay with exceptional service and great value for money.
Hotel for Adults Only
Small Hotel
3-Star Hotel
Guest Reviews
Hotel Class Colonial is celebrated for its exceptional location in the heart of Santo Domingo's Colonial Zone. Guests repeatedly highlight its prime positioning, allowing easy exploration of nearby museums, churches, restaurants, shops and bars. Situated right at the beginning of Conde Street and near the historic pedestrian zone, the hotel stands as a perfect base for those looking to immerse themselves in the rich history and vibrant atmosphere of the old city. The area is not only ideal for sightseeing but also noted for its safety and convenience, placing visitors just a few steps from the main attractions and nightlife. The hotel's central placement in a lively, yet quiet part of the Colonial Zone, makes it an excellent choice for tourists aiming to discover the beauty and heritage of Santo Domingo on foot.
Guests at Hotel Class Colonial generally have positive feedback about the breakfast experience. Many guests appreciated the variety of breakfast options available, describing it as delicious, freshly prepared and served in a pleasant setting. The patio where breakfast is served is often highlighted as an undeniable plus, providing a charming and cozy atmosphere.
The breakfast is noted to be simple yet tasty with options such as omelets, eggs, sausages, fruit juice and coffee frequently mentioned. Some reviewers pointed out that while the breakfast is basic, it is more than sufficient and hearty. The inclusion of breakfast in the room rate was seen as a good value for money.
Service during breakfast received commendations for being very good and attentive. However, there were a few mixed reviews with some guests mentioning that the coffee could be improved and that the breakfast could benefit from more variety, including fruits.
Overall, the breakfast at Hotel Class Colonial is well-regarded for its quality, the pleasant environment in which it is served and the good value it adds to the overall stay.
Hotel Class Colonial offers a dining experience that many guests find delightful with exquisite food available in the restaurant. The menu includes simple snacks for dinner and features standout items like delicious tacos and a ¾ hamburger. Despite some mixed reviews about the quality and presentation, the dinner experience is largely praised with many guests describing it as great and excellent.
The restaurant itself is noted for its nice ambiance, providing an enjoyable setting for meals. In addition to dinner, guests appreciate the convenience of having dining options on-site and access to a 24-hour open bar that serves super delicious cappuccino, ideal for a late-night delight. The indoor garden presents a charming spot to enjoy a drink.
While breakfast options received varied feedback with some describing it as very good and others noting it as simple or poor, the opportunity to dine within the hotel offers a generally positive and convenient culinary experience for guests staying at Hotel Class Colonial.
Hotel Class Colonial receives a mix of feedback regarding its rooms with several highlights and areas for improvement noted by guests. On the positive side, the rooms are generally described as comfortable, clean and well-equipped with functioning air conditioning and daily cleaning services. The spacious rooms and those with high ceilings tend to be favored for their aesthetic appeal and comfort. Several reviews commend the colonial style of certain rooms, particularly those with balconies, which offer an attractive and more authentic experience.
However, there are notable drawbacks that might affect some guests' stay. Many rooms lack windows, leading to complaints about poor ventilation and a dark, claustrophobic atmosphere. Additionally, room sizes vary significantly with smaller rooms often described as cramped with tiny bathrooms. Some bathrooms had issues such as water leaks, lack of hot water and inconsistent maintenance. Despite the clean and functional aspects, certain furnishings and structural elements appear worn or outdated.
Noise levels can also be a concern with thin walls and noisy air conditioning units disrupting the otherwise peaceful ambiance. The breakfast received mixed reviews, ranging from delicious to sparingly basic and the WiFi quality seems inconsistent.
In summary, while Hotel Class Colonial offers a clean, comfortable and well-located option with a charming colonial style, potential guests should be aware of room size discrepancies and the prevalence of windowless rooms which may impact their overall experience.
Hotel Class Colonial receives generally favorable feedback regarding its beds with many guests highlighting that the beds are comfortable and conducive to a good night's sleep. Various reviews mention the beds as being large, particularly the double and king size options and note that the bedding is clean and often described as "fresh and comfortable." Some guests also appreciated the softness of the beds and the high quality of the mattresses.
However, a few guests had mixed opinions, pointing out issues such as the beds being a bit too hard or mattresses being too soft, which occasionally caused discomfort or back pain. A recurring comment included beds that were quite hard and some rooms where the beds were noisy or even broken. Unfortunately, there were also remarks on the limited availability of extra pillows and stained bed linens at times. Despite these varied opinions, the overall sentiment about the beds leans positively with many patrons finding their sleeping experience satisfactory and comfortable.
Hotel Class Colonial earns high praise for its remarkable cleanliness. Guests frequently highlight the hotel as a clean and well-maintained establishment, consistently describing both the rooms and common areas as impeccably clean. The apartments are cleaned daily, ensuring a fresh and organized atmosphere throughout the hotel. The overall appearance and cleanliness of the facilities are very good and the bathrooms in particular stand out for their pristine condition.
The hotel's commitment to maintaining a clean environment is evident from the positive mentions of meticulous cleaning practices. Guests appreciatively note that everything, from the public amenities to the terraces, is kept spotless. Even the breakfast area, which receives positive feedback for the quality of food, benefits from the hotel's high cleanliness standards.
Despite these glowing reviews, there are occasional mentions of pests like cockroaches and ants and some guests have noted a strong smell of mold in the common areas. Additionally, there are remarks about minor issues such as the smell of the sewer, small soaps provided and inconsistent room conditions. However, guests still recommend the hotel for its clean and welcoming atmosphere. The hotel’s excellent location, good value and the commendable efforts of the staff in maintaining cleanliness make it a recommended choice for travelers prioritizing hygiene and comfort.
Hotel Class Colonial is distinguished by its stellar staff, as numerous guest reviews highlight their exceptional service and friendly demeanor. The reception team draws particular praise for their effective and pleasant interactions, often going above and beyond to ensure guests have a comfortable stay. The staff's attentiveness and helpfulness stand out with many describing them as extremely kind, polite and professional.
Guests appreciate the warm and welcoming atmosphere created by the continuous kindness and efficiency of the employees. The staff is noted for being consistently available, ready to assist with any requests and providing valuable advice. Reviews frequently mention the staff being super attentive and always maintaining a positive attitude, attributes that significantly enhance the guest experience.
Special recognition often goes to Roger, a standout employee who is repeatedly mentioned for his exceptional service and friendly nature. His efforts notably contributed to making many stays even more pleasant and memorable. Other staff members, including Miguel, Paco and Teresa, also receive commendations for their friendliness and outstanding service.
Overall, the attention to detail and personal care provided by the hotel's team ensure that the experience at Hotel Class Colonial is both enjoyable and relaxing. The staff’s dedication to making sure guests feel welcomed and well-cared-for clearly reflects in the satisfaction expressed across numerous reviews.
Hotel Class Colonial offers free Wi-Fi, which at times can be quite reliable and efficient, especially within the main building. Some guests have successfully used the Wi-Fi for multiple Zoom calls without any issues. However, several reviews point out inconsistencies in the Wi-Fi signal, particularly in the guest rooms where thick walls may interfere. There have been mentions of poor connectivity, slow speeds and occasional issues accessing the Wi-Fi altogether. Maintenance of the Wi-Fi system could improve the overall experience, making it more dependable. Despite some positive aspects, travelers should be prepared for potentially irregular service in certain areas of the hotel.
Hotel Class Colonial presents a compelling option for travelers seeking affordability and a central location. As a three-star hotel, it delivers more than expected for its rating with clean and comfortable rooms, though some guests note the rooms can feel somewhat dated and the flooring may need attention.
The hotel's greatest asset is its outstanding value for money, frequently mentioned by guests as a primary reason for their positive reviews. Its rates provide great cost-benefit and many say the reasonable price makes it worth considering, especially for short stays.
Location is a strong point for Hotel Class Colonial. It is situated perfectly for those looking to explore the historic center and the colonial district, making it convenient for sightseeing and tours. Guests appreciate its centrality and efficiency in getting around.
The service at the hotel is commendably good, contributing positively to the overall experience. Breakfast, though simple, is included in the stay, adding to the hotel's excellent cost-benefit ratio. Room amenities like cleanliness and WiFi are satisfactory, ensuring the essentials are covered.
While not luxurious and in need of some refurbishing, the hotel remains comfortable. Additionally, small touches such as good hamburgers mentioned in reviews add to the positive experiences at this budget-friendly, centrally-located hotel.
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Location
Breakfast
The breakfast is noted to be simple yet tasty with options such as omelets, eggs, sausages, fruit juice and coffee frequently mentioned. Some reviewers pointed out that while the breakfast is basic, it is more than sufficient and hearty. The inclusion of breakfast in the room rate was seen as a good value for money.
Service during breakfast received commendations for being very good and attentive. However, there were a few mixed reviews with some guests mentioning that the coffee could be improved and that the breakfast could benefit from more variety, including fruits.
Overall, the breakfast at Hotel Class Colonial is well-regarded for its quality, the pleasant environment in which it is served and the good value it adds to the overall stay.
Dinner
The restaurant itself is noted for its nice ambiance, providing an enjoyable setting for meals. In addition to dinner, guests appreciate the convenience of having dining options on-site and access to a 24-hour open bar that serves super delicious cappuccino, ideal for a late-night delight. The indoor garden presents a charming spot to enjoy a drink.
While breakfast options received varied feedback with some describing it as very good and others noting it as simple or poor, the opportunity to dine within the hotel offers a generally positive and convenient culinary experience for guests staying at Hotel Class Colonial.
Rooms
However, there are notable drawbacks that might affect some guests' stay. Many rooms lack windows, leading to complaints about poor ventilation and a dark, claustrophobic atmosphere. Additionally, room sizes vary significantly with smaller rooms often described as cramped with tiny bathrooms. Some bathrooms had issues such as water leaks, lack of hot water and inconsistent maintenance. Despite the clean and functional aspects, certain furnishings and structural elements appear worn or outdated.
Noise levels can also be a concern with thin walls and noisy air conditioning units disrupting the otherwise peaceful ambiance. The breakfast received mixed reviews, ranging from delicious to sparingly basic and the WiFi quality seems inconsistent.
In summary, while Hotel Class Colonial offers a clean, comfortable and well-located option with a charming colonial style, potential guests should be aware of room size discrepancies and the prevalence of windowless rooms which may impact their overall experience.
Beds
However, a few guests had mixed opinions, pointing out issues such as the beds being a bit too hard or mattresses being too soft, which occasionally caused discomfort or back pain. A recurring comment included beds that were quite hard and some rooms where the beds were noisy or even broken. Unfortunately, there were also remarks on the limited availability of extra pillows and stained bed linens at times. Despite these varied opinions, the overall sentiment about the beds leans positively with many patrons finding their sleeping experience satisfactory and comfortable.
Cleanliness
The hotel's commitment to maintaining a clean environment is evident from the positive mentions of meticulous cleaning practices. Guests appreciatively note that everything, from the public amenities to the terraces, is kept spotless. Even the breakfast area, which receives positive feedback for the quality of food, benefits from the hotel's high cleanliness standards.
Despite these glowing reviews, there are occasional mentions of pests like cockroaches and ants and some guests have noted a strong smell of mold in the common areas. Additionally, there are remarks about minor issues such as the smell of the sewer, small soaps provided and inconsistent room conditions. However, guests still recommend the hotel for its clean and welcoming atmosphere. The hotel’s excellent location, good value and the commendable efforts of the staff in maintaining cleanliness make it a recommended choice for travelers prioritizing hygiene and comfort.
Staff
Guests appreciate the warm and welcoming atmosphere created by the continuous kindness and efficiency of the employees. The staff is noted for being consistently available, ready to assist with any requests and providing valuable advice. Reviews frequently mention the staff being super attentive and always maintaining a positive attitude, attributes that significantly enhance the guest experience.
Special recognition often goes to Roger, a standout employee who is repeatedly mentioned for his exceptional service and friendly nature. His efforts notably contributed to making many stays even more pleasant and memorable. Other staff members, including Miguel, Paco and Teresa, also receive commendations for their friendliness and outstanding service.
Overall, the attention to detail and personal care provided by the hotel's team ensure that the experience at Hotel Class Colonial is both enjoyable and relaxing. The staff’s dedication to making sure guests feel welcomed and well-cared-for clearly reflects in the satisfaction expressed across numerous reviews.
Wi-Fi
3 Star
The hotel's greatest asset is its outstanding value for money, frequently mentioned by guests as a primary reason for their positive reviews. Its rates provide great cost-benefit and many say the reasonable price makes it worth considering, especially for short stays.
Location is a strong point for Hotel Class Colonial. It is situated perfectly for those looking to explore the historic center and the colonial district, making it convenient for sightseeing and tours. Guests appreciate its centrality and efficiency in getting around.
The service at the hotel is commendably good, contributing positively to the overall experience. Breakfast, though simple, is included in the stay, adding to the hotel's excellent cost-benefit ratio. Room amenities like cleanliness and WiFi are satisfactory, ensuring the essentials are covered.
While not luxurious and in need of some refurbishing, the hotel remains comfortable. Additionally, small touches such as good hamburgers mentioned in reviews add to the positive experiences at this budget-friendly, centrally-located hotel.
No, Hotel Class Colonial doesn't have any pool.
No, a spa isn't available at Hotel Class Colonial.
No, Hotel Class Colonial doesn't allow dogs.
No, parking facilities aren't available at Hotel Class Colonial.
No, Hotel Class Colonial doesn't have a gym.
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