Spa Hotel Terme
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Summary of reviewsSpa Hotel Terme, located in a serene neighborhood near Sarajevo, offers guests a blend of nature and convenience with its proximity to the airport and easy access to city tram services. The surroundings feature beautiful greenery and a tranquil river, creating a peaceful retreat. Guests appreciate the short walk to various amenities, Vrelo Bosne park and famous landmarks. The hotel’s location consistently receives high praise for its practicality and charm.
Breakfast at the hotel elicits mixed reactions. Some guests enjoy the excellent, wide selection and superb coffee, finding it an ample start to their day. However, others criticize the breakfast for its simplicity, lack of variety and occasional cleanliness issues, such as stale bread and dirty utensils. Improvements in the breakfast offerings and hygiene could enhance the overall dining experience.
The rooms at Spa Hotel Terme are generally spacious, comfortable and clean with many guests appreciating the relaxing atmosphere and friendly staff. However, there are notable inconsistencies with some guests reporting dated or musty rooms, cleanliness concerns and amenities that fall short of expectations. Addressing these issues could provide a more consistent and pleasant stay for all visitors.
Cleanliness is another area with varied feedback. While some guests find the hotel exceptionally clean and modern, others report significant issues such as dirty rooms, moldy bathrooms and poor hygiene in common areas and the breakfast setup. Consistent cleanliness throughout the hotel could significantly improve guest satisfaction.
The staff at Spa Hotel Terme is frequently praised for their friendliness, attentiveness and helpfulness, especially at the reception. However, there are occasional reports of rudeness and communication issues, which contrast with the otherwise positive feedback. Enhancing staff training and communication could ensure a uniformly high level of service.
The hotel’s free Wi-Fi service needs improvement, as guests report weak signals, frequent disconnections and poor coverage. Ensuring a stable and strong internet connection would benefit those who rely on uninterrupted access.
The spa services receive commendation for their quality and extensive facilities, but some guests find the atmosphere too clinical and more akin to a rehabilitation center than a leisure spa. Enhancing the spa’s ambiance to align more with traditional leisure expectations could attract a wider range of guests.
The pool receives mixed feedback with some guests enjoying the warm, clean water while others find it overcrowded, dirty or small. Ensuring consistent cleanliness and managing pool occupancy could improve the overall pool experience.
Parking at Spa Hotel Terme is praised for its convenience, security and easy access, though some mention limited free parking spaces. Generally, the parking experience is positive, enhancing guests’ convenience.
The beds receive largely positive feedback for their comfort, contributing to a restful stay. However, minor issues such as hair on the beds and weak air conditioning are noted. Ensuring consistent cleanliness and resolving noise disturbances could enhance sleep quality.
Lastly, many guests feel that the hotel falls short of its four-star classification, citing a lack of expected amenities and services. Addressing these gaps could help meet guests’ expectations for a four-star establishment.
In summary, Spa Hotel Terme offers a convenient and peaceful location with friendly staff and comfortable beds, but could benefit from improvements in breakfast variety, room consistency, cleanliness and Wi-Fi reliability to fully meet guests' expectations.
Categories
Breakfast at the hotel elicits mixed reactions. Some guests enjoy the excellent, wide selection and superb coffee, finding it an ample start to their day. However, others criticize the breakfast for its simplicity, lack of variety and occasional cleanliness issues, such as stale bread and dirty utensils. Improvements in the breakfast offerings and hygiene could enhance the overall dining experience.
The rooms at Spa Hotel Terme are generally spacious, comfortable and clean with many guests appreciating the relaxing atmosphere and friendly staff. However, there are notable inconsistencies with some guests reporting dated or musty rooms, cleanliness concerns and amenities that fall short of expectations. Addressing these issues could provide a more consistent and pleasant stay for all visitors.
Cleanliness is another area with varied feedback. While some guests find the hotel exceptionally clean and modern, others report significant issues such as dirty rooms, moldy bathrooms and poor hygiene in common areas and the breakfast setup. Consistent cleanliness throughout the hotel could significantly improve guest satisfaction.
The staff at Spa Hotel Terme is frequently praised for their friendliness, attentiveness and helpfulness, especially at the reception. However, there are occasional reports of rudeness and communication issues, which contrast with the otherwise positive feedback. Enhancing staff training and communication could ensure a uniformly high level of service.
The hotel’s free Wi-Fi service needs improvement, as guests report weak signals, frequent disconnections and poor coverage. Ensuring a stable and strong internet connection would benefit those who rely on uninterrupted access.
The spa services receive commendation for their quality and extensive facilities, but some guests find the atmosphere too clinical and more akin to a rehabilitation center than a leisure spa. Enhancing the spa’s ambiance to align more with traditional leisure expectations could attract a wider range of guests.
The pool receives mixed feedback with some guests enjoying the warm, clean water while others find it overcrowded, dirty or small. Ensuring consistent cleanliness and managing pool occupancy could improve the overall pool experience.
Parking at Spa Hotel Terme is praised for its convenience, security and easy access, though some mention limited free parking spaces. Generally, the parking experience is positive, enhancing guests’ convenience.
The beds receive largely positive feedback for their comfort, contributing to a restful stay. However, minor issues such as hair on the beds and weak air conditioning are noted. Ensuring consistent cleanliness and resolving noise disturbances could enhance sleep quality.
Lastly, many guests feel that the hotel falls short of its four-star classification, citing a lack of expected amenities and services. Addressing these gaps could help meet guests’ expectations for a four-star establishment.
In summary, Spa Hotel Terme offers a convenient and peaceful location with friendly staff and comfortable beds, but could benefit from improvements in breakfast variety, room consistency, cleanliness and Wi-Fi reliability to fully meet guests' expectations.
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Hotel with Spa
Romantic Hotel
Hotel near Nightlife Spots
Hotel with Swimming Pool
Heated Pool Indoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
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4-Star Hotel
Hotel with Indoor Pool
Hotel with Heated Pool
Guest Reviews
Nestled in a serene and picturesque neighborhood, Spa Hotel Terme boasts an excellent location with a blend of nature and convenience. Its proximity to the airport makes it a hassle-free choice for travelers, while nearby tram services offer easy access to Sarajevo's city center. The surrounding area is charming, featuring beautiful greenery and a tranquil river, creating a peaceful retreat.
The hotel's location is practical, offering a short walk to various amenities, including restaurants, shops and the beloved Vrelo Bosne park. Guests appreciate the convenience of nearby private parking and the ease of reaching famous landmarks and shopping areas. The Elija area where the hotel is situated provides a quiet backdrop yet is close to vibrant spots and Arabic dining options.
Overall, guests consistently highlight the fantastic and convenient setting of Spa Hotel Terme, making it an excellent choice for those seeking both relaxation and accessibility during their stay in Sarajevo.
Spa Hotel Terme's breakfast offerings have drawn mixed reactions from guests. Many patrons appreciated the friendliness of the staff and found at least something suitable or pleasant to start their day. Some praised the breakfast, describing it as excellent and ample with a wide selection and superb coffee. Others mentioned that the breakfast was adequate but simple and somewhat monotonous, indicating that everyone could find something to their taste.
On the less positive side, several guests criticized the breakfast for being basic, limited and not up to the country's typical standards. Common complaints included the lack of variety with only basic items like eggs and honey on offer and issues with the cleanliness and freshness of the buffet setup, such as stale bread and dirty utensils. There were instances where the breakfast supply ran out, especially during peak times when the hotel was bustling with travelers.
Additionally, some guests were dissatisfied with the timing, noting that breakfast ended too early and suggested extending the hours for better convenience. It appears that while some found the breakfast delightful and fulfilling, others felt it was far from satisfactory, underscoring a need for improvement both in terms of variety and hygiene.
Spa Hotel Terme offers a mixed experience when it comes to its guest rooms. On the positive side, many travelers praise the spaciousness and comfort of the rooms, finding them large and beautifully arranged. Cleanliness is a consistent highlight with numerous guests noting the rooms are kept neat and tidy. The peaceful ambiance and relaxing atmosphere of the rooms, coupled with fantastically friendly staff, contribute to a pleasant stay. Comfortable beds and well-prepared amenities also add to the overall satisfaction of the experience.
However, some reviews indicate significant inconsistencies. While some rooms meet high standards, others fail to do so with issues such as rooms being dated, cold even without air conditioning or mismatched from what was expected based on images and bookings. Some guests were unhappy with the presence of mold, cockroaches and other cleanliness concerns. Additionally, certain amenities, like towel racks in the bathrooms, were found lacking. Other complaints include the rooms being musty, linens feeling damp and discrepancies between room features advertised and provided.
Overall, while many guests find the rooms of Spa Hotel Terme to be enjoyable with ample space and cleanliness, there is a notable disparity in room quality that potential visitors should consider.
The beds at Spa Hotel Terme largely receive positive feedback for their comfort. Many guests have described the beds as comfortable, very comfortable and even cozy. The rooms are often mentioned as being comfortable as well, contributing to a restful stay. Despite the positive comments about bed comfort and room cleanliness, a few guests pointed out issues such as hair on the bed and overall hotel cleanliness. Some have also noted that the air conditioning is weak and noise disturbances can be an issue due to lack of sound insulation. Nonetheless, the general consensus is that the beds themselves provide a pleasing level of comfort.
Guest reviews of Spa Hotel Terme reveal a mixed but predominantly negative impression regarding its cleanliness. While some guests found the hotel exceptionally clean, modern and suitable for all age groups, mentioning that the cleanliness in the bathroom, rooms and hotel was generally excellent, others had a drastically different experience. Several guests reported significant cleanliness issues, describing dirty rooms, moldy bathrooms, leaking showers, bad odors, dust on carpets and even sightings of cockroaches. Common areas, including the restaurant and outside the hotel, were also noted to be unclean. There were mentions of old and dirty furnishings, carpeting, curtains and evidenced poor hygiene throughout the premises, including in the breakfast area. Some guests appreciated the housekeeping staff's kindness and efforts, despite the apparent lack of thorough cleaning. Overall, the reviews suggest considerable inconsistencies in the cleanliness standards at Spa Hotel Terme.
Spa Hotel Terme in Sarajevo is widely appreciated for its friendly and courteous staff. Guests frequently highlight the team's kindness, attentiveness and helpfulness, which significantly enhance the overall experience. In particular, the reception team, especially individuals like Mr. Fares, receives special mentions for their hospitality and service-oriented approach.
The hotel's modern and clean facilities stand out, supported by a well-organized staff who ensure every request is promptly addressed. The general atmosphere is one of warmth and engagement with the hotel's personnel making concerted efforts to accommodate guests' needs throughout their stay.
However, there are occasional inconsistencies in service, particularly among reception staff. Some reviews point out rudeness and a lack of flexibility, which contrast starkly with the predominantly positive feedback. Communication issues were also mentioned with some staff members struggling with English and appearing less engaged or helpful.
Smoking within the hotel premises, while permissible in designated areas like the café and terrace, has led to complaints about smoke drifting into rooms. Additionally, some guests experienced issues like weak heating in the hall or malfunctioning air conditioning, for which there seemed to be limited assistance.
Overall, while the staff's friendliness and dedication are frequently praised and form a cornerstone of the hotel's appeal, there remain specific challenges that, if addressed, could provide an even more consistent and enjoyable experience for all guests.
The Wi-Fi at Spa Hotel Terme could use some improvements. Guests have reported issues such as a weak signal, frequent disconnections and poor coverage throughout the hotel. In some rooms, there was no Wi-Fi available at all, leading to difficulties in maintaining a stable internet connection. Additionally, the service tends to be overloaded in the evenings, contributing to performance problems. For those heavily reliant on uninterrupted internet access, these connectivity challenges might be a point of concern.
Spa Hotel Terme has received mixed reviews with a blend of commendation and criticism centered around its spa services. On the positive side, guests have praised the hotel for its exceptional and extensive spa and wellness facilities, highlighting the well-maintained pool, top-notch massages and the convenience of late evening spa services. Additionally, comfortable and clean rooms contribute to a pleasant stay.
However, some guests have pointed out that the overall experience at Spa Hotel Terme can be underwhelming for those expecting a traditional leisure spa. Descriptions of the atmosphere suggest a focus on rehabilitation akin to a treatment clinic with some noting a lack of leisure activities and a more clinical approach. There have been comments on less appealing aspects such as gloomy corridors and an atmosphere reminiscent of a sanatorium for the elderly, which may deter travelers seeking a more vibrant and modern spa experience. The reception at the health section also received criticism for its less-than-welcoming service, which detracts from the overall impression of the establishment.
In summary, while the Spa Hotel Terme offers quality spa services and useful facilities for physical therapy, it may not fully meet the expectations of travelers seeking a traditional four-star leisure spa experience.
The pool at Spa Hotel Terme receives mixed feedback from guests. On the positive side, many guests appreciate the warm and clean water, which provides a pleasant experience after a day of sightseeing. The hotel offers two free pools and when conditions are favorable, the pool is a nice amenity with an ideal water temperature.
However, there are several concerns. The pool is often described as small and limited availability can be an issue. Some guests found the pool overcrowded with children, which hindered their ability to swim. There have been reports of dirty water with some guests unable to see the bottom of the pool upon arrival. Complaints also mention that the pool can be cold and doesn't meet expectations in terms of cleanliness and size. Additionally, the indoor pool does not live up to standard definitions with some referring to it as very poor. Smoking nearby and the absence of drinking water in the rooms also detract from the overall pool experience.
Spa Hotel Terme offers a convenient and secure parking experience with its own private hotel parking featuring security. Guests frequently mention the excellent and accessible parking, which is free of charge and located in a quiet corner of the city. The parking area provides easy access with options directly in front of the hotel. However, there are occasional mentions of limited free parking spaces and less optimal parking solutions for motorcycles. Overall, the parking amenities at Spa Hotel Terme receive positive feedback for their accessibility and security.
Spa Hotel Terme has been frequently criticized for its four-star classification. Many guests have expressed disappointment, noting that the amenities and services do not align with what is expected of a hotel with such a ranking. Specific mentions include the lack of basic facilities such as water, coffee machines and tissues, which are typically found in four-star establishments. Overall, reviews suggest that the hotel falls short of the standards and quality associated with a four-star rating.
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Location
The hotel's location is practical, offering a short walk to various amenities, including restaurants, shops and the beloved Vrelo Bosne park. Guests appreciate the convenience of nearby private parking and the ease of reaching famous landmarks and shopping areas. The Elija area where the hotel is situated provides a quiet backdrop yet is close to vibrant spots and Arabic dining options.
Overall, guests consistently highlight the fantastic and convenient setting of Spa Hotel Terme, making it an excellent choice for those seeking both relaxation and accessibility during their stay in Sarajevo.
Breakfast
On the less positive side, several guests criticized the breakfast for being basic, limited and not up to the country's typical standards. Common complaints included the lack of variety with only basic items like eggs and honey on offer and issues with the cleanliness and freshness of the buffet setup, such as stale bread and dirty utensils. There were instances where the breakfast supply ran out, especially during peak times when the hotel was bustling with travelers.
Additionally, some guests were dissatisfied with the timing, noting that breakfast ended too early and suggested extending the hours for better convenience. It appears that while some found the breakfast delightful and fulfilling, others felt it was far from satisfactory, underscoring a need for improvement both in terms of variety and hygiene.
Rooms
However, some reviews indicate significant inconsistencies. While some rooms meet high standards, others fail to do so with issues such as rooms being dated, cold even without air conditioning or mismatched from what was expected based on images and bookings. Some guests were unhappy with the presence of mold, cockroaches and other cleanliness concerns. Additionally, certain amenities, like towel racks in the bathrooms, were found lacking. Other complaints include the rooms being musty, linens feeling damp and discrepancies between room features advertised and provided.
Overall, while many guests find the rooms of Spa Hotel Terme to be enjoyable with ample space and cleanliness, there is a notable disparity in room quality that potential visitors should consider.
Beds
Cleanliness
Staff
The hotel's modern and clean facilities stand out, supported by a well-organized staff who ensure every request is promptly addressed. The general atmosphere is one of warmth and engagement with the hotel's personnel making concerted efforts to accommodate guests' needs throughout their stay.
However, there are occasional inconsistencies in service, particularly among reception staff. Some reviews point out rudeness and a lack of flexibility, which contrast starkly with the predominantly positive feedback. Communication issues were also mentioned with some staff members struggling with English and appearing less engaged or helpful.
Smoking within the hotel premises, while permissible in designated areas like the café and terrace, has led to complaints about smoke drifting into rooms. Additionally, some guests experienced issues like weak heating in the hall or malfunctioning air conditioning, for which there seemed to be limited assistance.
Overall, while the staff's friendliness and dedication are frequently praised and form a cornerstone of the hotel's appeal, there remain specific challenges that, if addressed, could provide an even more consistent and enjoyable experience for all guests.
Wi-Fi
Spa
However, some guests have pointed out that the overall experience at Spa Hotel Terme can be underwhelming for those expecting a traditional leisure spa. Descriptions of the atmosphere suggest a focus on rehabilitation akin to a treatment clinic with some noting a lack of leisure activities and a more clinical approach. There have been comments on less appealing aspects such as gloomy corridors and an atmosphere reminiscent of a sanatorium for the elderly, which may deter travelers seeking a more vibrant and modern spa experience. The reception at the health section also received criticism for its less-than-welcoming service, which detracts from the overall impression of the establishment.
In summary, while the Spa Hotel Terme offers quality spa services and useful facilities for physical therapy, it may not fully meet the expectations of travelers seeking a traditional four-star leisure spa experience.
Pool
However, there are several concerns. The pool is often described as small and limited availability can be an issue. Some guests found the pool overcrowded with children, which hindered their ability to swim. There have been reports of dirty water with some guests unable to see the bottom of the pool upon arrival. Complaints also mention that the pool can be cold and doesn't meet expectations in terms of cleanliness and size. Additionally, the indoor pool does not live up to standard definitions with some referring to it as very poor. Smoking nearby and the absence of drinking water in the rooms also detract from the overall pool experience.
Parking
4 Star
Yes, Spa Hotel Terme has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
Yes, a spa is available at Spa Hotel Terme.
No, Spa Hotel Terme doesn't allow dogs.
Yes, parking facilities are available at Spa Hotel Terme.
Yes, Spa Hotel Terme has a gym.
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