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Summary of reviewsResting Pods - Zzzleepandgo at Wien Airport offers a convenient and practical solution for travelers with early flights, late arrivals or short layovers. Located directly within Terminal 3 of Vienna Airport, these pods are highly accessible and reduce transit stress, providing a stress-free accommodation option close to departure gates and airport facilities.
The pods promise privacy and are described as clean, simple and comfortably warm by many guests. The check-in process, handled via an external screen, is generally perceived as convenient and straightforward. Additionally, despite the lack of an on-site reception desk, customer service is responsive and efficient, particularly through WhatsApp with support available 24/7.
Despite these positives, there are concerns about the pods' functionality and maintenance. Issues such as non-working touchscreens, inadequate ventilation, poor noise insulation and uncomfortable beds have been frequently mentioned. Cleanliness standards are inconsistent; while some pods are neat and tidy, others have been found dirty with remnants from previous occupants.
The Wi-Fi service is also a mixed experience. Some guests report a satisfactory connection with the airport's Wi-Fi, while others face connectivity issues. Furthermore, the absence of specific Wi-Fi provided by the facility complicates the situation.
Overall, the Resting Pods - Zzzleepandgo Wien Airport serve the basic purpose of offering a private space to rest during a layover, making them a viable option for transient travelers. However, improvements in functionality, maintenance and cleanliness could significantly enhance the overall experience. Show more
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Categories
Cheap Capsule Hotel
Capsule Hotel for Adults Only
Small Capsule Hotel
Room Types
Standard Single Room with Shared BathroomThe unit has 1 bed.
Guest Reviews
Location
The Resting Pods at Zzzleepandgo Wien Airport offer an exceptional location for travelers. These pods are situated directly within Terminal 3 of the Vienna Airport, making them incredibly convenient for those with early flights, late arrivals or short layovers. The proximity to the departure hall, security checks and check-in areas ensures that guests can find and access the pods quickly and easily, reducing overall transit stress.
Situated just minutes away from other terminals and key airport facilities, these resting pods provide an optimal solution for travelers needing a few hours of undisturbed rest without the need to leave the airport premises. The setup is ideal for those looking to catch a few extra hours of sleep before an early morning flight or during extended layovers, ensuring they remain close to their departure gates.
Overall, the main advantage of Zzzleepandgo’s pods is their unbeatable location within the airport itself, which offers a practical and stress-free accommodation option for transient guests.
Rooms
The Resting Pods at Zzzleepandgo Wien Airport provide a unique and practical solution for travelers needing a short rest without leaving the airport. Most guests appreciated the privacy these pods offer and some mentioned that the rooms were clean and comfortably warm. The check-in process, conducted via an external screen, was generally described as convenient and easy to understand.
However, numerous reviews reported significant issues with the accommodations' functionality. A recurring problem was the non-working touchscreens, which controlled essential features like lights, ventilation and window blinds. Many guests also found the pods to be very small and uncomfortably warm with inadequate ventilation and a lack of air conditioning. Noise insulation was poor, leading to disturbances from airport sounds and other guests.
The comfort of the pods was another major point of concern. Beds were frequently described as hard and uncomfortable and there was a consistent lack of pillows, blankets and proper bedding. Maintenance issues were also prevalent with several guests finding their pods dirty or with leftover rubbish from previous occupants.
Despite these challenges, the pods do serve their fundamental purpose of offering a private space to rest for a few hours during a layover. For those needing just a brief stop to recharge in a secure environment, these pods might be a viable, if basic, alternative to sleeping in the public areas of the airport.
Beds
The resting pods at Zzzleepandgo Wien Airport receive mixed feedback regarding their beds. Many guests find the beds to be narrow, hard and uncomfortable, often likening the experience to sleeping on a hospital stretcher. The beds are covered in materials like plastic or paper towels, which contribute to a slippery and sticky surface that rustles with every movement, disrupting sleep. Some reviewers also mention the absence of basic bedding items such as pillows, sheets and blankets, making the sleep experience less pleasant. While a few guests note that they managed to get some rest, the consensus is that the beds are generally not suitable for a comfortable overnight stay.
Cleanliness
Resting Pods - Zzzleepandgo Wien Airport receives mixed feedback regarding its cleanliness. On the positive side, several reviews commend the facility for being clean, neat and tidy with some guests appreciating the effort to maintain a cozy and warm atmosphere. The space is described as clean and simple with functional and comfortable mattresses and it fits the needs of travelers looking for a brief rest. Conveniently located directly inside terminal 3 of Vienna Airport, it benefits from the cleanliness of nearby toilets.
However, there are notable concerns about the inconsistency in cleaning standards. Many guests report that their pods were dirty upon arrival. Issues such as unemptied trash cans, used bed sheets and remnants of previous guests' stays, including bottles and leftover food, have been highlighted. Some pods seemed to have had no recent cleaning, leading to unpleasant odors and visible dirt. Complaints about the cleanliness of bed sheets, floors and overall pod maintenance suggest that the cleaning service could be more diligent.
Despite the thoughtful concept and strategic location, the inconsistent cleanliness and occasional lack of maintenance mar the experience for some guests.
Staff
Resting Pods - Zzzleepandgo at Wien Airport offers a unique sleeping experience with notable pros and cons regarding their staff and customer service. Despite no reception desk or on-site staff, the customer service is responsive and efficient, especially through WhatsApp. Many guests found the WhatsApp support to be friendly, quick and available 24/7, which helped resolve issues such as forgotten PIN codes and changing pods when needed. The staff were generally helpful, providing customized assistance and courteous dialogue both before and during the stay. However, some guests experienced difficulties such as unresponsive or unhelpful service, poor communication and a lack of immediate assistance on-site, which sometimes required reaching out to a helpline in Italy. While the overall customer service is largely seen as effective and supportive, a number of negative experiences also highlight the need for better management and on-site presence to ensure a smoother stay for all travelers.
Wi-Fi
Resting Pods - Zzzleepandgo Wien Airport presents a mixed bag in terms of its Wi-Fi service. While some guests experienced a satisfactory connection with the airport's Wi-Fi within their pods, enough even for video calls, others faced significant challenges. These included issues like inconsistent network connections, difficulty in accessing the proper codes and the Wi-Fi not working despite multiple attempts. Many reviews also highlighted that there was no specific Wi-Fi provided by the facility, relying instead on the free airport Wi-Fi, which varied in strength and reliability. Additionally, some users noted that technical glitches, such as broken screens, further hindered their ability to access Wi-Fi and other features. Overall, while some guests found the internet service usable, many reported needing to use alternative solutions like personal mobile data due to the unreliable and often inaccessible Wi-Fi.
Adult Only
Resting Pods - Zzzleepandgo Wien Airport provide a unique adult-only experience with a significant emphasis on privacy. They are designed to offer a quiet and secure environment, making them particularly appealing for solo adult travelers. The pods are best suited for individuals comfortable navigating digital interfaces and may not be ideal for seniors without internet access. The location, although slightly removed from the main departures area, offers a peaceful retreat. However, there have been mentions of vulnerabilities concerning lone female travelers and the mixed-gender restroom facilities, which could be concerning for some. Despite these issues, the general setup and environment cater well to those seeking a private resting space within the airport.
No, Resting Pods - Zzzleepandgo Wien Airport doesn't have any pool.
No, a spa isn't available at Resting Pods - Zzzleepandgo Wien Airport.
No, Resting Pods - Zzzleepandgo Wien Airport doesn't allow dogs.
No, parking facilities aren't available at Resting Pods - Zzzleepandgo Wien Airport.
No, Resting Pods - Zzzleepandgo Wien Airport doesn't have a gym.