Havellandhalle Resort - Hotel, Sport und Wellness
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Summary of reviewsHavellandhalle Resort - Hotel, Sport und Wellness is highly praised for its serene and idyllic location, nestled in a rural area close to Berlin and Potsdam. Guests appreciate the peaceful surroundings, making it a perfect retreat from urban life while still being well-connected for excursions and bike tours. Its proximity to natural sceneries, key urban centers and cycling routes like the Berlin Wall Cycle Route adds to its appeal. The resort's well-maintained amenities, beautiful bungalows and free parking further enhance the convenience for visitors.
The accommodations at the resort are highly rated for their spaciousness, cleanliness and modern amenities. Guests enjoy the cozy, standalone houses and well-furnished bungalows, which offer a comfortable and private stay. The only minor drawbacks include occasional low water pressure, lack of air conditioning and minor insect issues, but these are overshadowed by the overall positive experience.
Dining at the resort's on-site Italian restaurant is a highlight with excellent pizzas and pasta dishes garnering frequent praise. The friendly and efficient service, along with the restaurant's cozy atmosphere, makes for a delightful dining experience. Despite some minor suggestions for room service improvements and menu updates, the restaurant remains a top recommendation for its flavorful cuisine and inviting ambiance.
The breakfast experience is mixed with some guests satisfied with the taste and variety, while others feel it lacks the quality expected from a 4-star resort. Issues with the coffee, limited buffet assortment and the occasional use of plastic utensils were noted. However, the friendly and attentive breakfast staff helped make the experience more pleasant for many guests.
Cleanliness is a standout feature at Havellandhalle Resort - Hotel, Sport und Wellness with numerous reviews praising the spotless conditions of the rooms, cottages and entire facility. The well-maintained environment, bright atmosphere and organized setup contribute to a hygienic and pleasant stay.
The resort staff are frequently commended for their friendliness and helpfulness. Guests appreciate the welcoming demeanor and efficiency of the hotel team, particularly the reception and dining staff. While there are occasional mentions of disengaged behavior, the overall sentiment is that the staff are accommodating and dedicated to providing excellent service.
The resort offers an impressive range of fitness and sports facilities, including a modern gym, tennis courts, mini golf and playgrounds. Guests enjoy the diverse options available, the high-quality fitness studio and the communal fitness experience. The availability of a jacuzzi adds a relaxing element after a day of physical activity.
Mixed reviews are received regarding the WiFi and spa facilities with some guests experiencing weak signals and inconsistent maintenance. However, the sauna and salt relaxation room are praised for providing a pleasant wellness experience.
The pool area, while beautifully designed and featuring outdoor and heated pools, faces significant challenges with availability. Many visitors have encountered closed pools due to maintenance issues or renovations, leading to disappointment.
Overall, Havellandhalle Resort - Hotel, Sport und Wellness offers a tranquil and well-equipped escape with its serene location, comfortable accommodations, delightful dining and extensive sports facilities. While there are areas for improvement, particularly with WiFi and pool maintenance, the resort remains a favored choice for visitors seeking a peaceful and active getaway near Berlin and Potsdam.
Categories
The accommodations at the resort are highly rated for their spaciousness, cleanliness and modern amenities. Guests enjoy the cozy, standalone houses and well-furnished bungalows, which offer a comfortable and private stay. The only minor drawbacks include occasional low water pressure, lack of air conditioning and minor insect issues, but these are overshadowed by the overall positive experience.
Dining at the resort's on-site Italian restaurant is a highlight with excellent pizzas and pasta dishes garnering frequent praise. The friendly and efficient service, along with the restaurant's cozy atmosphere, makes for a delightful dining experience. Despite some minor suggestions for room service improvements and menu updates, the restaurant remains a top recommendation for its flavorful cuisine and inviting ambiance.
The breakfast experience is mixed with some guests satisfied with the taste and variety, while others feel it lacks the quality expected from a 4-star resort. Issues with the coffee, limited buffet assortment and the occasional use of plastic utensils were noted. However, the friendly and attentive breakfast staff helped make the experience more pleasant for many guests.
Cleanliness is a standout feature at Havellandhalle Resort - Hotel, Sport und Wellness with numerous reviews praising the spotless conditions of the rooms, cottages and entire facility. The well-maintained environment, bright atmosphere and organized setup contribute to a hygienic and pleasant stay.
The resort staff are frequently commended for their friendliness and helpfulness. Guests appreciate the welcoming demeanor and efficiency of the hotel team, particularly the reception and dining staff. While there are occasional mentions of disengaged behavior, the overall sentiment is that the staff are accommodating and dedicated to providing excellent service.
The resort offers an impressive range of fitness and sports facilities, including a modern gym, tennis courts, mini golf and playgrounds. Guests enjoy the diverse options available, the high-quality fitness studio and the communal fitness experience. The availability of a jacuzzi adds a relaxing element after a day of physical activity.
Mixed reviews are received regarding the WiFi and spa facilities with some guests experiencing weak signals and inconsistent maintenance. However, the sauna and salt relaxation room are praised for providing a pleasant wellness experience.
The pool area, while beautifully designed and featuring outdoor and heated pools, faces significant challenges with availability. Many visitors have encountered closed pools due to maintenance issues or renovations, leading to disappointment.
Overall, Havellandhalle Resort - Hotel, Sport und Wellness offers a tranquil and well-equipped escape with its serene location, comfortable accommodations, delightful dining and extensive sports facilities. While there are areas for improvement, particularly with WiFi and pool maintenance, the resort remains a favored choice for visitors seeking a peaceful and active getaway near Berlin and Potsdam.
Resort near Golf Courses
Resort with Spa
Family Friendly Resort
Romantic Resort
Resort with Swimming Pool
Heated Pool Outdoor Pool
Resort with Parking
Accessible Resort
Resort with Gym
Resort with Tennis Courts
Resort for Yoga
4-Star Resort
Resort with Outdoor Pool
Resort with Heated Pool
Guest Reviews
Havellandhalle Resort - Hotel, Sport und Wellness enjoys a highly favorable location praised by visitors for its serene ambience and proximity to key urban centers. Nestled in a quiet, rural area, the resort is conveniently placed just a short distance from both Berlin and Potsdam, making it an excellent starting point for various excursions and bicycle tours. Guests appreciate the peaceful surroundings that offer a perfect retreat from the hustle and bustle of city life, while still being close enough to conveniently access major attractions.
The resort is surrounded by beautiful natural scenery, enhancing its appeal as a tranquil escape. The location also benefits from being close to the highway, offering good connectivity to the capital city and other points of interest such as the Berlin Wall Trail and Luftwaffen museum. For cycling enthusiasts, its central position for bike tours and proximity to the Berlin Wall Cycle Route are significant pluses.
Multiple reviews highlight the resort's excellent amenities within a beautiful, well-equipped bungalow setting, adding to the overall charm. The area is also described as being very clean orderly and quiet, contributing to a highly relaxed atmosphere ideal for those who prefer a quieter holiday. The availability of free parking and bicycle rentals enhances the convenience for guests.
With its idyllic setting on the outskirts of Berlin, Havellandhalle Resort - Hotel, Sport und Wellness serves as a perfect base for day trips, offering both tranquility and easy accessibility to local attractions. The peaceful, nature-filled environment combined with the proximity to city attractions makes it a favored choice for visitors looking to explore Berlin and Potsdam while enjoying a serene stay.
The breakfast experience at Havellandhalle Resort - Hotel, Sport und Wellness is mixed according to guest reviews. Generally, the breakfast is described as delicious and sufficient with highlights including freshly made scrambled eggs upon request and a relatively diverse selection. The service is often praised for being friendly and attentive with some guests even mentioning specific staff as particularly accommodating.
However, there are recurrent criticisms, particularly regarding the coffee, which is often cited as slow to prepare and not to guests' liking. The assortment at the buffet appears limited with comments about missing items like smoked salmon, vegan options and a higher variety of cold cuts and cheeses. Some guests find the breakfast adequate but feel it lacks the quality expected from a 4-star hotel, noting issues like reheated or hard bread rolls, cold scrambled eggs and insufficient quantities of certain items.
The breakfast room's ambiance has also received mixed feedback; while some appreciate the simplicity, others find it plain and in need of a modern touch. Concerns are also raised about the use of plastic, suggesting a need for more sustainable practices.
In summary, while some guests are satisfied with the breakfast's adequacy and taste, especially considering the cost, others believe it could be more varied, fresher and better aligned with the hotel's star rating. The service staff’s positive attitude does stand out, making the overall breakfast experience more pleasant for many guests.
Dining at Havellandhalle Resort - Hotel, Sport und Wellness offers guests a delightful experience, particularly with its highly commended on-site Italian restaurant. Reviewers frequently praise the delicious and high-quality food, highlighting the excellent pizzas and pasta dishes. The restaurant is described as very good, offering tasty dishes at reasonable prices.
Friendly and efficient service is also a common mention with smooth dining processes from check-in to check-out enhancing the overall meal experience. The Italian restaurant's cozy atmosphere and beautiful setting, sometimes with views of tennis matches, add to its charm.
While most feedback is positive, a few reviewers noted room for improvement in certain areas, such as room service and the need to update the menu prices in the room folder. Despite these minor drawbacks, the Italian restaurant remains a top recommendation for its flavorful cuisine, friendly staff and inviting ambiance. The option to dine affordably on-site, along with amenities like a beer garden and a playground for children, make it an appealing choice for both couples and families.
At the Havellandhalle Resort - Hotel, Sport und Wellness, guests find themselves immersed in a delightful blend of comfort and modernity. The accommodations are predominantly in the form of spacious, well-maintained bungalows and small cottages, each featuring terraces that offer charming spots to sit and relax. The resort’s rooms are consistently praised for being large, clean and equipped with modern amenities. Bathrooms, though varying in size, are generally spacious and feature ample seating and walk-in showers.
The thoughtful design extends to double rooms that feel like cozy, standalone houses, providing a sense of privacy and tranquility. The beds are described as comfortable with very firm or extremely soft mattresses catering to different preferences. Despite some minor issues such as low water pressure, lack of air conditioning and occasional insect visits, the cottages are well-furnished and modern, contributing to an overall pleasant stay.
Guests also appreciate the well-kept facilities and the resort's serene atmosphere. Many enjoy the clean, inviting spaces surrounded by nature, which makes for a relaxing retreat. Although some parts of the bungalows may feel a bit small and they can get warm during summer nights, the positive aspects far outshine these minor drawbacks.
With a focus on cleanliness and comfort, the rooms at Havellandhalle Resort - Hotel, Sport und Wellness provide a cozy and enjoyable experience, perfect for those seeking a peaceful getaway in well-appointed accommodations.
The beds at the Havellandhalle Resort - Hotel, Sport und Wellness have received mixed reviews, yet there is notable positive feedback praising their comfort. Many guests highlighted the comfort of the beds, describing them as very comfortable, comfortable and even great. Several reviews specifically pointed out that the beds were very comfortable with good mattresses, complimenting the bedding as comfortable and large.
Nonetheless, there are areas for improvement. Guests mentioned issues such as beds being poorly made and maintained with some beds described as too hard or, conversely, too soft. Mattresses were often noted to be extremely firm with some worn out, sagging or springy to the point where every spring was noticeable. These points highlight a need for mattress replacement and better maintenance.
The pillows and duvets also drew critique with some guests commenting on them being too low or uncomfortable and needing replacement. Additionally, some rooms lacked adequate blackout options, making it too dark to sleep without a mask.
In summary, while many guests found the beds at Havellandhalle Resort - Hotel, Sport und Wellness to be very comfortable and praised the quality of sleep, there are noticeable inconsistencies with bed firmness, mattress maintenance and bedding quality that should be addressed to enhance overall guest satisfaction.
The Havellandhalle Resort - Hotel, Sport und Wellness has garnered a lot of praise for its exceptional cleanliness. Many guests highlighted the spotless and well-maintained conditions of the rooms, cottages and entire facility. Visitors have consistently described the environment as very clean with some even noting the bright and friendly atmosphere it creates. The reception area, grounds and sports facilities were also frequently mentioned for their high standards of cleanliness.
The resort's accommodation, including small houses and bungalows, were particularly praised for being super clean, comfortable and modern. Guests also appreciated the well-organized setup during their stay, including during the challenging times of the pandemic.
However, a few areas were noted for needing improvement. Some guests encountered cobwebs, fingerprints on mirrors and glass doors and the absence of soap dispensers upon arrival, which later were addressed.
Overall, the consensus indicates that the Havellandhalle Resort - Hotel, Sport und Wellness is a very clean and well-maintained facility, providing a pleasant and hygienic environment for its guests.
At Havellandhalle Resort - Hotel, Sport und Wellness, the staff frequently receive high praise for their outstanding friendliness and helpfulness. Guests commend the hotel team for their welcoming demeanor and their ability to provide clear explanations about available activities. Many visitors appreciate the flexibility and approachability of the personnel, highlighting their positive interactions during both check-in and throughout their stay.
The reception team is often noted for being efficient, polite and extremely friendly, making check-in a smooth experience. The staff responsible for breakfast and dinner services are typically lauded for their excellent hospitality and attentive service, although there are occasional remarks about disengaged or unprofessional behavior from some team members.
Overall, guests find the staff at Havellandhalle Resort - Hotel, Sport und Wellness to be highly accommodating with a genuine focus on customer satisfaction. The young and energetic team is described as polite and professional, contributing significantly to a pleasant guest experience. However, there are a few mentions of lapses in supervision and isolated instances of unfriendly behavior, which seem to be exceptions rather than the rule.
The caretakers and cleaning staff are also praised for their thoroughness and attentiveness, ensuring that all guest needs are promptly met. Dining experiences are generally enhanced by the friendly and helpful waitstaff, particularly in the pizzeria and during breakfast service.
In summary, while there are minor exceptions, the overwhelming sentiment among guests is that the staff at Havellandhalle Resort - Hotel, Sport und Wellness are commendably friendly, professional and dedicated to providing excellent service, thereby greatly enriching the overall stay.
Guests at Havellandhalle Resort - Hotel, Sport und Wellness have mixed experiences with the resort's WiFi. While some found the WiFi reception to be great and even suitable for streaming, others frequently reported weak signals, poor connectivity and intermittent service, especially in the cottages. Some guests had no internet connection in their rooms for the entire stay and others found the WiFi strength to be so weak that it was essentially unusable. On the positive side, there were enough power outlets and sufficient mobile data as compensation for the poor WiFi with a few guests noting that the resort had very good WiFi in certain areas. Overall, guests recommend being prepared for varying experiences with the internet connection during their stay.
The Havellandhalle Resort - Hotel, Sport und Wellness offers a mixed experience when it comes to its spa facilities. Guests frequently mention the sauna with many appreciating its spacious and comfortable area. Comments highlight that the sauna and the salt relaxation room both excel, providing a pleasant wellness experience that leaves little to be desired. The resort also offers additional spa services aimed at enhancing relaxation.
However, several visitors have noted that the spa facilities could benefit from better maintenance and attention to cleanliness, criticizing that they do not meet the standards expected of a 4-star establishment. Instances of external spa facilities being particularly unclean and an unpleasant odor in the sauna area have been pointed out. Additionally, there have been several instances where the sauna and other spa amenities were closed or under renovation during guests’ stays, leading to disappointment.
Overall, while the sauna area itself is praised for its comfort and potential, the spa facilities at Havellandhalle Resort - Hotel, Sport und Wellness face criticism for inconsistent maintenance and operational issues, which detract from the overall experience.
The Havellandhalle Resort - Hotel, Sport und Wellness offers an impressive range of facilities for fitness enthusiasts and sports lovers. Whether looking for a quick workout or a comprehensive training session, guests have praised the diverse gym options available. With its modern and well-equipped fitness studio, visitors can utilize the latest devices to enhance their exercise routines. The resort also caters to a variety of interests, featuring tennis, badminton, mini golf and playgrounds, both indoors and outdoors.
The variety of gym classes and sports activities provided at the resort have been well-received with many guests enjoying the overall experience. The fitness area stands out for its high quality, making it ideal for those seeking extensive training options. Sharing the great fitness studio facilities with others adds to the communal fitness experience.
Additionally, the resort's accommodations complement the robust sports facilities, creating a well-rounded stay for those who prioritize fitness and recreational activities. The availability of a jacuzzi adds a relaxing element for guests after a day of vigorous physical activity. Overall, Havellandhalle Resort - Hotel, Sport und Wellness's commitment to providing excellent sports and fitness opportunities makes it a noteworthy destination for active travelers.
The Havellandhalle Resort - Hotel, Sport und Wellness offers a variety of pool options, including a lovely outdoor pool and a heated pool, providing a pleasant atmosphere and nicely designed spaces for relaxation. The pool area is aesthetically pleasing, complete with pool loungers and nearby shower facilities. Guests have remarked on the beautiful pool area and the peace it brings, as well as the lovely addition of saunas.
However, many visitors have faced significant challenges with pool availability. Reviews frequently mention the pool being closed, often due to maintenance issues or a defective pump, sometimes without prior notification at check-in. On several occasions, the pools were either under renovation, closed for repairs or not yet opened for the season, leading to considerable disappointment, especially for those who made reservations specifically to enjoy the pool facilities.
Additionally, there were some concerns about the pool's condition when it was available, such as inadequate heating and cleanliness issues. Despite the pleasant design and potential for enjoyable use, the inconsistency in pool accessibility has been a notable point of contention among guests at Havellandhalle Resort - Hotel, Sport und Wellness.
The 'Havellandhalle Resort - Hotel, Sport und Wellness' stands out as a modern sports hotel with a strong focus on catering to tennis enthusiasts. Guests appreciate the variety of tennis options available with both indoor and outdoor tennis courts that can be accessed directly from the rooms. The tennis facilities are highlighted as spacious and well-maintained, adding to the resort's reputation as a top sports accommodation. A unique perk is that hotel guests can enjoy free tennis for up to one hour per day, providing ample opportunities to play without extra charges. Additionally, the resort offers numerous other free sports activities, such as badminton and mini-golf, making it an ideal location for guests looking to engage in various recreational activities. Overall, the combination of excellent tennis facilities and the availability of diverse sports options contributes to a highly satisfying experience for those looking to stay active during their visit.
Havellandhalle Resort - Hotel, Sport und Wellness offers an abundance of parking options for its guests. The facility boasts a large parking lot, making it easy for visitors to find a spot without hassle. The parking spaces are neat and well-organized, accommodating even larger vehicles effortlessly. Guests will appreciate the convenience of parking directly on the premises and in front of the facility. Despite the positive feedback on availability and ease, there are some mentions of unexpected parking fees, which are not clearly communicated in all booking descriptions. Overall, the parking at Havellandhalle Resort - Hotel, Sport und Wellness is practical and plentiful, although it's worth confirming any potential extra costs beforehand.
At Havellandhalle Resort - Hotel, Sport und Wellness, families will find a variety of activities tailored to keep the little ones entertained. The resort is praised for its great indoor and outdoor play offerings, including a well-maintained playground and a playroom adjacent to the reception, which keeps younger children happily engaged. Families can benefit from a selection of sports activities that cater to both children and adults, making it an ideal destination for combining vacation with physical activities.
Moreover, the property offers unique experiences for kids, such as a mini-golf course and the opportunity to feed bunnies, adding a touch of fun and excitement to their stay. Parents appreciate the family-friendly ambiance, highlighted by the staff's attentiveness and the quiet location featuring a playground conveniently situated next to a beer garden.
While the resort excels in many areas, some accommodations, like the small houses, may not be as family-friendly or spacious enough for families of three. The suite's limited seating options and the absence of high chairs could pose inconveniences for some guests. Additionally, families with more than three members might struggle with the lack of suitable family rooms.
Despite these minor drawbacks, the child-friendly activities, cozy cabin accommodations and the resort's proximity to attractions such as the Berlin Wall Trail make it a highly recommended choice for families seeking both relaxation and adventure.
The Havellandhalle Resort - Hotel, Sport und Wellness offers guests a diverse range of sports activities with a particular emphasis on golf. The presence of a well-maintained mini golf course adds an enjoyable element to the stay, enhancing the overall vacation experience. Guests have highlighted the convenience of having a full golf course right in front of the hotel, often included in the price of their stay. The mini golf makes for fun and accessible entertainment, while the main golf course is noted for its quality and proximity to the accommodations. The resort's array of sports options, especially mini golf, receives consistent praise, contributing to a memorable and activity-filled stay.
Havellandhalle Resort - Hotel, Sport und Wellness seems to offer pleasant amenities but falls short in some areas according to guest reviews. While it is designated as a spa hotel, many guests were disappointed with the breakfast, stating that it lacked healthy alternatives and did not meet the expectations of a 4-star hotel. Furthermore, the rooms do not seem to reflect the star grading system with issues such as excessively bright rooms that make sleep difficult and some room service grievances. Overall, the service and facilities do not appear to align with the 4-star rating, leaving many guests dissatisfied with their experience. The resort is also noted as being less ideal for those who may have mobility issues.
Havellandhalle Resort has garnered positive feedback for its partially inclusive approach to accessibility. The property features wheelchair-friendly rooms and cottages designed to accommodate guests with disabilities. These accommodations include practical amenities such as ground-level showers and bathrooms that are accessible for disabled individuals. Despite these efforts, it should be noted that some areas of the facility remain difficult to navigate for wheelchair users and those with strollers. The resort has made strides in certain aspects, yet there is room for improvement in achieving comprehensive accessibility throughout the entire facility.
Location Show Map
Location
The resort is surrounded by beautiful natural scenery, enhancing its appeal as a tranquil escape. The location also benefits from being close to the highway, offering good connectivity to the capital city and other points of interest such as the Berlin Wall Trail and Luftwaffen museum. For cycling enthusiasts, its central position for bike tours and proximity to the Berlin Wall Cycle Route are significant pluses.
Multiple reviews highlight the resort's excellent amenities within a beautiful, well-equipped bungalow setting, adding to the overall charm. The area is also described as being very clean orderly and quiet, contributing to a highly relaxed atmosphere ideal for those who prefer a quieter holiday. The availability of free parking and bicycle rentals enhances the convenience for guests.
With its idyllic setting on the outskirts of Berlin, Havellandhalle Resort - Hotel, Sport und Wellness serves as a perfect base for day trips, offering both tranquility and easy accessibility to local attractions. The peaceful, nature-filled environment combined with the proximity to city attractions makes it a favored choice for visitors looking to explore Berlin and Potsdam while enjoying a serene stay.
Breakfast
However, there are recurrent criticisms, particularly regarding the coffee, which is often cited as slow to prepare and not to guests' liking. The assortment at the buffet appears limited with comments about missing items like smoked salmon, vegan options and a higher variety of cold cuts and cheeses. Some guests find the breakfast adequate but feel it lacks the quality expected from a 4-star hotel, noting issues like reheated or hard bread rolls, cold scrambled eggs and insufficient quantities of certain items.
The breakfast room's ambiance has also received mixed feedback; while some appreciate the simplicity, others find it plain and in need of a modern touch. Concerns are also raised about the use of plastic, suggesting a need for more sustainable practices.
In summary, while some guests are satisfied with the breakfast's adequacy and taste, especially considering the cost, others believe it could be more varied, fresher and better aligned with the hotel's star rating. The service staff’s positive attitude does stand out, making the overall breakfast experience more pleasant for many guests.
Dinner
Friendly and efficient service is also a common mention with smooth dining processes from check-in to check-out enhancing the overall meal experience. The Italian restaurant's cozy atmosphere and beautiful setting, sometimes with views of tennis matches, add to its charm.
While most feedback is positive, a few reviewers noted room for improvement in certain areas, such as room service and the need to update the menu prices in the room folder. Despite these minor drawbacks, the Italian restaurant remains a top recommendation for its flavorful cuisine, friendly staff and inviting ambiance. The option to dine affordably on-site, along with amenities like a beer garden and a playground for children, make it an appealing choice for both couples and families.
Rooms
The thoughtful design extends to double rooms that feel like cozy, standalone houses, providing a sense of privacy and tranquility. The beds are described as comfortable with very firm or extremely soft mattresses catering to different preferences. Despite some minor issues such as low water pressure, lack of air conditioning and occasional insect visits, the cottages are well-furnished and modern, contributing to an overall pleasant stay.
Guests also appreciate the well-kept facilities and the resort's serene atmosphere. Many enjoy the clean, inviting spaces surrounded by nature, which makes for a relaxing retreat. Although some parts of the bungalows may feel a bit small and they can get warm during summer nights, the positive aspects far outshine these minor drawbacks.
With a focus on cleanliness and comfort, the rooms at Havellandhalle Resort - Hotel, Sport und Wellness provide a cozy and enjoyable experience, perfect for those seeking a peaceful getaway in well-appointed accommodations.
Beds
Nonetheless, there are areas for improvement. Guests mentioned issues such as beds being poorly made and maintained with some beds described as too hard or, conversely, too soft. Mattresses were often noted to be extremely firm with some worn out, sagging or springy to the point where every spring was noticeable. These points highlight a need for mattress replacement and better maintenance.
The pillows and duvets also drew critique with some guests commenting on them being too low or uncomfortable and needing replacement. Additionally, some rooms lacked adequate blackout options, making it too dark to sleep without a mask.
In summary, while many guests found the beds at Havellandhalle Resort - Hotel, Sport und Wellness to be very comfortable and praised the quality of sleep, there are noticeable inconsistencies with bed firmness, mattress maintenance and bedding quality that should be addressed to enhance overall guest satisfaction.
Cleanliness
The resort's accommodation, including small houses and bungalows, were particularly praised for being super clean, comfortable and modern. Guests also appreciated the well-organized setup during their stay, including during the challenging times of the pandemic.
However, a few areas were noted for needing improvement. Some guests encountered cobwebs, fingerprints on mirrors and glass doors and the absence of soap dispensers upon arrival, which later were addressed.
Overall, the consensus indicates that the Havellandhalle Resort - Hotel, Sport und Wellness is a very clean and well-maintained facility, providing a pleasant and hygienic environment for its guests.
Staff
The reception team is often noted for being efficient, polite and extremely friendly, making check-in a smooth experience. The staff responsible for breakfast and dinner services are typically lauded for their excellent hospitality and attentive service, although there are occasional remarks about disengaged or unprofessional behavior from some team members.
Overall, guests find the staff at Havellandhalle Resort - Hotel, Sport und Wellness to be highly accommodating with a genuine focus on customer satisfaction. The young and energetic team is described as polite and professional, contributing significantly to a pleasant guest experience. However, there are a few mentions of lapses in supervision and isolated instances of unfriendly behavior, which seem to be exceptions rather than the rule.
The caretakers and cleaning staff are also praised for their thoroughness and attentiveness, ensuring that all guest needs are promptly met. Dining experiences are generally enhanced by the friendly and helpful waitstaff, particularly in the pizzeria and during breakfast service.
In summary, while there are minor exceptions, the overwhelming sentiment among guests is that the staff at Havellandhalle Resort - Hotel, Sport und Wellness are commendably friendly, professional and dedicated to providing excellent service, thereby greatly enriching the overall stay.
Wi-Fi
Spa
However, several visitors have noted that the spa facilities could benefit from better maintenance and attention to cleanliness, criticizing that they do not meet the standards expected of a 4-star establishment. Instances of external spa facilities being particularly unclean and an unpleasant odor in the sauna area have been pointed out. Additionally, there have been several instances where the sauna and other spa amenities were closed or under renovation during guests’ stays, leading to disappointment.
Overall, while the sauna area itself is praised for its comfort and potential, the spa facilities at Havellandhalle Resort - Hotel, Sport und Wellness face criticism for inconsistent maintenance and operational issues, which detract from the overall experience.
Gym
The variety of gym classes and sports activities provided at the resort have been well-received with many guests enjoying the overall experience. The fitness area stands out for its high quality, making it ideal for those seeking extensive training options. Sharing the great fitness studio facilities with others adds to the communal fitness experience.
Additionally, the resort's accommodations complement the robust sports facilities, creating a well-rounded stay for those who prioritize fitness and recreational activities. The availability of a jacuzzi adds a relaxing element for guests after a day of vigorous physical activity. Overall, Havellandhalle Resort - Hotel, Sport und Wellness's commitment to providing excellent sports and fitness opportunities makes it a noteworthy destination for active travelers.
Pool
However, many visitors have faced significant challenges with pool availability. Reviews frequently mention the pool being closed, often due to maintenance issues or a defective pump, sometimes without prior notification at check-in. On several occasions, the pools were either under renovation, closed for repairs or not yet opened for the season, leading to considerable disappointment, especially for those who made reservations specifically to enjoy the pool facilities.
Additionally, there were some concerns about the pool's condition when it was available, such as inadequate heating and cleanliness issues. Despite the pleasant design and potential for enjoyable use, the inconsistency in pool accessibility has been a notable point of contention among guests at Havellandhalle Resort - Hotel, Sport und Wellness.
Tennis
Parking
Family
Moreover, the property offers unique experiences for kids, such as a mini-golf course and the opportunity to feed bunnies, adding a touch of fun and excitement to their stay. Parents appreciate the family-friendly ambiance, highlighted by the staff's attentiveness and the quiet location featuring a playground conveniently situated next to a beer garden.
While the resort excels in many areas, some accommodations, like the small houses, may not be as family-friendly or spacious enough for families of three. The suite's limited seating options and the absence of high chairs could pose inconveniences for some guests. Additionally, families with more than three members might struggle with the lack of suitable family rooms.
Despite these minor drawbacks, the child-friendly activities, cozy cabin accommodations and the resort's proximity to attractions such as the Berlin Wall Trail make it a highly recommended choice for families seeking both relaxation and adventure.
Golf
4 Star
Accessible
Yes, Havellandhalle Resort - Hotel, Sport und Wellness has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
Yes, a spa is available at Havellandhalle Resort - Hotel, Sport und Wellness.
No, Havellandhalle Resort - Hotel, Sport und Wellness doesn't allow dogs.
Yes, parking facilities are available at Havellandhalle Resort - Hotel, Sport und Wellness.
Yes, Havellandhalle Resort - Hotel, Sport und Wellness has a gym.
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