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Summary of reviewsHotel Continental Dolomites is a stunning mountain retreat with an unbeatable location that guests adore. The hotel boasts next door access to ski lift stations, making it an ideal choice for those who love skiing in winter and is perfect for spring/summer hiking with various attractions accessible by foot. The hotel's main terrace offers beautiful mountain views, making it a lovely place to relax. The staff are courteous and attentive, providing a warm and welcoming atmosphere. The hotel offers an amazing breakfast experience with an extensive buffet of delicious choices and quiet and attentive table service. The rooms are spacious and comfortable, clean and newly remodeled with well-equipped bathrooms. The hotel is also praised for its cleanliness with the sauna area particularly well thought-out and kept spotless. The staff is described as happy, very helpful, impeccable, kind and prepared to receive any request with guests appreciating the natural and incredibly friendly service from all staff and managers. Overall, guests agree that the hotel has an excellent team of staff who are always ready to assist with anything necessary. Show more
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Categories
Hotel with EV Charging Stations
Boutique-style Hotel
Luxury Hotel
Hotel with Ski To Door Access
Hotel near Ski Resorts
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Spa
Size of the spa facilities: Indoor area: 200 m2 (2153 ft2)
Spa facilities:
Sauna(s) - Number: 3
Steam room(s) / Hammam(s) - Number: 1
Hot tub(s) / Jacuzzi(s) - Number: 1
Relaxation Room(s) - Number: 3
Fitness area
Sun loungers
Spa facilities opening hours:15:00 - 19:00
Cost for using spa facilities:Free for guests
Is your hotel located in a spa town? (a town visited for the healing properties of hot spring water)No
Answers last updated by Hotel Continental Dolomites
Please suggest which room type a family with one child should choose and where the child will sleep: eihter superior or junior suite, 3.rd bed will be either an extra bed or a couch (200x90cm)
Please suggest which room type a family with two children should choose and where the children will sleep: either junior suite or 2 connecting rooms, in junior suite 3.rd bed is a couch and 4.th bed an extra bed, both of 200x90cm = regular size.
Please suggest which room type a family with three children should choose and where the children will sleep: 2 connecting rooms, kids will sleep in the triple room with 3 regular beds
Please suggest which room type a family with one baby should choose and mention if baby cots are provided and the cost: any room type, cots are provided and are free of charge
Please suggest which room type a family with one child and one baby should choose and mention if baby cots are provided and the cost: either superior or junior suite, cots are provided and free of charge
Please suggest which room type a family with two babies should choose and mention if baby cots are provided and the cost: superior or junior suite, cots are provided and free of charge
Baby cot details:Max age:1,9
Can the baby cot be placed in the same room with the parents?Yes
Can the baby cot be placed next to the parents' bed?Yes
Is there a kids' club?No
Is there a playground?
Indoor Playground
Outdoor Playground
Do you offer babysitting/child services?Yes, at a charge: on request
Additional amenities for children:
Games room
Kid meals
Books for kids
Children television networks
Table tennis
Answers last updated by Hotel Continental Dolomites
Hotel where Extra Health & Safety Measures Have Been Taken
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? No
Do you perform temperature checks upon guests' arrivals? Yes, random checks
Do you ensure contactless check-in/check-out? Yes, through plexiglass structures in reception
Do the hotel's main entrance doors open automatically? Yes
Can guests access their room entrance directly from outside the hotel without entering the lobby? No
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? No
Is there an option for no in-room housekeeping during a guest's stay? Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? Yes
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, multiple times per day
Are guests' luggage and belongings disinfected upon arrival? No
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces? Yes
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Are elevator rides limited? No
Are guest rooms allowed to be accessed until check-in after they were cleaned? No
Does the hotel operate at a limited capacity? No
Does the hotel accept domestic bookings only? No
Do you allow people who don't stay or work at the hotel to enter its premises? No
Do you allow people who don't stay at the hotel to enter the rooms? No
Have you altered check-in / check-out hours to allow more time between departures and arrivals? Yes, New hours: Check-in: 00:00 - Check-out: 00:00
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Are there hand sanitizing stations throughout the hotel? Yes
Is there a sanitizing sprayer for shoes outside each room? No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols? Yes
Do you use delivery robots to get stuff to guests' rooms? No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)? No
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens? Yes
Are air purification and sanitization devices installed? Yes, in public areas
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Food & Beverage Service
Do you offer single-serve options instead of buffets for breakfast? Yes
Protocols & Certifications
Do you follow any of these protocols or have you obtained any of these certifications?
HACCP
Protocollo nazionale Accoglienza Sicura (Italy)
Has there been a person appointed to supervise the correct implementation of the measures? Yes
Do you check temperature for all onsite staff on a scheduled basis? Yes
Do your staff practice social distancing guidelines? Yes
Are there dedicated isolation zones on property? No
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)? Yes
Is there a doctor available either on-site or on-call? Yes
Are there any services currently unavailable due to health and safety issues (e.g. valet parking, airport transfer, spa, gym, indoor pool, conference rooms, coffee points, etc.)? depends from local laws in force at the time guests are on site
Has the hotel closed during the pandemic? Yes
Answers last updated by Hotel Continental Dolomites
Comfort Double or Twin Room with BalconyThis room features a furnished balcony, free Wi-Fi and an LCD TV with satellite channels.
Please specify bed preference when booking.
Superior Double Room with BalconyThe superior is a larger room. It features a furnished balcony, free Wi-Fi and an LCD TV with satellite channels.
Junior Suite with BalconyThe spacious junior suite offers a comfortable seating area. It features a furnished balcony, free Wi-Fi and an LCD TV with satellite channels.
Deluxe Junior SuiteThe suite features 1 bedroom and 1 bathroom with a walk-in shower and free toiletries. Featuring a terrace with mountain views, this suite also offers a minibar and a flat-screen TV with cable channels. The unit offers 2 beds.
About Hotel Continental Dolomites
License: IT021089A1EZ6CDW6F
Guest Reviews
9.2
Excellent
Location
The Hotel Continental Dolomites is praised for its fantastic location amongst confirmed guest reviews. It boasts next door access to ski lift stations, making it an ideal choice for those who love skiing in winter. Additionally, the hotel is perfect for spring/summer hiking with various attractions accessible by foot. Guests have described the hotel's location as excellent in both summer and winter. The hotel is also situated right next to a cable car Passo Gardena, which guests find extremely convenient. The hotel's main terrace offers beautiful mountain views, making it a lovely place to relax. The staff are courteous and attentive, providing a warm and welcoming atmosphere. The charming town of Selva di Valgardena is nearby, giving guests easy access to its many offerings. Overall, the Hotel Continental Dolomites is a stunning mountain retreat with an unbeatable location that guests adore.
Breakfast
Hotel Continental Dolomites offers an amazing breakfast experience for its guests. The breakfast buffet is extensive with a variety of delicious choices and is accompanied by quiet and attentive table service. Guests can also enjoy a 5-course meal each night with different options available. Rooms are comfortable and guests rave about the superb breakfast options including an excellent buffet of starters for the evening meal. The food is well-prepared and beautifully presented with guests praising the delicious taste. Additionally, guests have positively reviewed the breakfast with remarks on its richness and tastiness from various cultures such as Italian, Polish, Hebrew and French. The hotel's petit-déjeuner also receives high marks from guests.
Rooms
Hotel Continental Dolomites offers spacious and comfortable rooms that are clean and newly remodeled. The beds are comfy and guests have raved about the magnifique chambre with a balcony and a view of the city. The junior suite is also spacious and well-designed with a beautiful view of the village and the valley, including a pleasant balcony. The rooms are well-equipped and include everything that guests need for a comfortable stay. The bathrooms are large and feature bathtubs. The services provided by the hotel are excellent and the rooms are clean, spacious and well-furnished. Guests have praised the friendly staff and the sunny valley view from the comfortable and cozy rooms.
Cleanliness
If you're looking for a clean and well-maintained hotel, Hotel Continental is definitely worth considering. The sauna area is particularly well thought-out and kept spotless. Guests rave about the overall cleanliness of the hotel, describing it as "absolute" and "impeccable." The staff are also singled out for their friendliness and helpfulness with nods to their delectable nature. The hotel is situated in a great location for exploring the city and visitors are sure to appreciate the attention to detail paid to keeping everything in top condition. So if you're looking for a hotel with a personal touch and a focus on cleanliness, Hotel Continental may be just what you're looking for during your next stay.
Staff
Hotel Continental Dolomites has a reputation for being a family run hotel with careful attention to detail. The staff is described as happy, very helpful, impeccable, kind and prepared to receive any request. The courtesy and friendliness of the staff have been repeatedly praised with some guests even describing the service as excellent or deserving of a 10 out of 10 rating. The hotel's location is also praised. In addition to the natural and incredibly friendly service from all staff and managers, including Elisa from the service team who stands out, guests have appreciated an upgrade to the junior suite in some cases. Overall, guests agree that the hotel has an excellent team of staff who are always ready to assist with anything necessary.
Yes, Hotel Continental Dolomites has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
Yes, a spa is available at Hotel Continental Dolomites. For more information, read the answers to the Spa questionnaire
No, Hotel Continental Dolomites doesn't allow dogs.
Yes, parking facilities are available at Hotel Continental Dolomites. For more information, read the answers to the Parking questionnaire
Yes, Hotel Continental Dolomites has a gym. For more information, read the answers to the Gym questionnaire