ENA Suite Hotel Namdaemun
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Summary of reviewsENA Suite Hotel Namdaemun is lauded for its enviable location in central Seoul, making it a top choice for both tourists and business travelers. It is conveniently near City Hall subway station, providing quick access to major landmarks such as Namdaemun Market, Gyeongbokgung Palace, Myeongdong and Deoksugung Palace. Surrounded by restaurants, cafes and convenience stores, the hotel facilitates easy exploration of Seoul's culinary and shopping scenes. Despite being in a bustling area, the hotel offers a tranquil retreat with clean, spacious rooms and friendly staff, enhancing the overall experience.
The breakfast service has faced criticism, especially due to suspensions during the COVID-19 pandemic, leaving guests to find morning meals elsewhere. In contrast, the dinner experience within the hotel and nearby areas has received positive mentions for variety and quality, notably the on-site Italian restaurant and various local eateries.
Rooms at the ENA Suite Hotel Namdaemun are praised for their spaciousness, modern decor and cleanliness. Comfortably large beds, ample space for luggage and well-maintained bathrooms contribute to an overall high level of room satisfaction. Minor cleanliness issues are occasionally reported, but these instances are relatively rare. Exceeding cleanliness standards extend to common areas, further contributing to an inviting and immaculate environment.
The staff are frequently highlighted for their exceptional service and friendliness. The team demonstrates professionalism, politeness and efficiency with English-speaking staff particularly appreciated for assisting international visitors. Guests feel genuinely welcomed with staff often going above and beyond to help with requests and providing a personal touch to their stay.
The WiFi service at the hotel is generally reliable with strong and stable connections, adding convenience for travelers who need a dependable internet connection. Though the gym is small and could use updated equipment, it remains functional for basic workouts. The pool, while praised for cleanliness and a pleasant environment, requires an additional fee, which detracts from its overall appeal.
Family travelers find the hotel particularly accommodating with spacious rooms, suitable amenities and a location that simplifies city navigation. The hotel's quiet and family-oriented ambiance, coupled with helpful staff, makes it a comfortable choice for guests of all ages.
Parking options, though present, have mixed reviews. Free valet services are appreciated, but limited parking space and additional charges are drawbacks. Overall, the hotel addresses parking needs but may not satisfy all visitors.
In summary, ENA Suite Hotel Namdaemun offers a strategic and convenient location, clean and comfortable rooms and exemplary staff service. The positive dining experience and family-friendly environment are notable strengths, while areas like breakfast service, gym facilities and pool fees show room for improvement. The hotel remains a popular choice for a pleasant stay in Seoul.
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The breakfast service has faced criticism, especially due to suspensions during the COVID-19 pandemic, leaving guests to find morning meals elsewhere. In contrast, the dinner experience within the hotel and nearby areas has received positive mentions for variety and quality, notably the on-site Italian restaurant and various local eateries.
Rooms at the ENA Suite Hotel Namdaemun are praised for their spaciousness, modern decor and cleanliness. Comfortably large beds, ample space for luggage and well-maintained bathrooms contribute to an overall high level of room satisfaction. Minor cleanliness issues are occasionally reported, but these instances are relatively rare. Exceeding cleanliness standards extend to common areas, further contributing to an inviting and immaculate environment.
The staff are frequently highlighted for their exceptional service and friendliness. The team demonstrates professionalism, politeness and efficiency with English-speaking staff particularly appreciated for assisting international visitors. Guests feel genuinely welcomed with staff often going above and beyond to help with requests and providing a personal touch to their stay.
The WiFi service at the hotel is generally reliable with strong and stable connections, adding convenience for travelers who need a dependable internet connection. Though the gym is small and could use updated equipment, it remains functional for basic workouts. The pool, while praised for cleanliness and a pleasant environment, requires an additional fee, which detracts from its overall appeal.
Family travelers find the hotel particularly accommodating with spacious rooms, suitable amenities and a location that simplifies city navigation. The hotel's quiet and family-oriented ambiance, coupled with helpful staff, makes it a comfortable choice for guests of all ages.
Parking options, though present, have mixed reviews. Free valet services are appreciated, but limited parking space and additional charges are drawbacks. Overall, the hotel addresses parking needs but may not satisfy all visitors.
In summary, ENA Suite Hotel Namdaemun offers a strategic and convenient location, clean and comfortable rooms and exemplary staff service. The positive dining experience and family-friendly environment are notable strengths, while areas like breakfast service, gym facilities and pool fees show room for improvement. The hotel remains a popular choice for a pleasant stay in Seoul.
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Indoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
4-Star Hotel
Hotel with Indoor Pool
Guest Reviews
ENA Suite Hotel Namdaemun enjoys an enviable location in the heart of Seoul, making it an excellent choice for both tourists and business travelers. It is conveniently situated near City Hall subway station with quick access to multiple train and bus routes. Guests can easily reach major landmarks such as Namdaemun Market, Gyeongbokgung Palace, Myeongdong and Deoksugung Palace, all within comfortable walking distance.
Surrounded by a plethora of restaurants, cafes and convenience stores, the hotel provides an ideal base for exploring the city's rich culinary landscape. For those keen on shopping, the vibrant Myeongdong district and the bustling streets surrounding Namdaemun Market are just a short stroll away.
The hotel’s central location also ensures that transportation is a breeze, whether heading to Seoul Station for a train to the airport or navigating the city's efficient metro system. Guests specifically appreciate the proximity to City Hall subway station with Line 1 and Line 2 providing seamless connectivity throughout Seoul.
Despite being in a bustling area, the hotel offers a tranquil retreat with clean, spacious rooms and modern amenities. The friendly and helpful staff further enhance the overall experience, making it a popular choice for repeat visitors. Whether embarking on sightseeing adventures or attending business meetings, ENA Suite Hotel Namdaemun's strategic location offers unparalleled convenience and comfort.
ENA Suite Hotel Namdaemun's breakfast service has left many guests wanting. Due to COVID-19, the hotel has frequently suspended its breakfast options, much to the dismay of travelers. Guests have expressed disappointment, noting the absence of an in-house breakfast and the mixed messages about availability. While some have found nearby cafes like Snow Fox and Paul Bassett convenient for their morning meal, others have found local options either limiting or insufficient. There is a consensus that reinstating a breakfast service would greatly enhance the guest experience, adding a valuable perk to an otherwise well-regarded stay.
The dining experience at ENA Suite Hotel Namdaemun offers a blend of convenience and quality. The on-site Italian restaurant provides guests with a delightful dining option right within the hotel. Additionally, the hotel's prime location ensures a variety of good restaurants and cafes are within easy reach, either on the ground floor or just a short stroll away. Guests can enjoy Jojo knife-cut noodles and other nearby eateries that cater to various tastes and preferences. The abundance of cafes, restaurants and shops around the hotel enhances the overall dining experience, making it an excellent choice for those who appreciate accessibility to diverse culinary options.
ENA Suite Hotel Namdaemun is highly praised for its spacious and clean rooms. Guests consistently highlight the comfortable, large beds, well-appointed amenities and modern decor. Many reviews emphasize the ample space available, which easily accommodates large luggage, making it suitable for families or travelers with significant baggage. The rooms are described as clean, tidy and well-kept with housekeeping receiving favorable comments for maintaining high standards.
Bathrooms also receive positive mentions for their size and modern facilities with some guests particularly appreciating the presence of both bathtubs and showers. The beds are frequently noted as very comfortable, contributing to an overall high level of room comfort. Key amenities like universal plugs, USB ports, refrigerators and safes add convenience for travelers.
While the hotel generally garners high marks for cleanliness, a few reviews mention minor cleanliness issues, such as stray hairs or dust. Noise from traffic and other guests is occasionally reported, but these instances are relatively rare compared to the overwhelmingly positive feedback.
In summary, ENA Suite Hotel Namdaemun offers spacious, comfortable and clean rooms with modern amenities, making it a great choice for a pleasant stay in Seoul.
ENA Suite Hotel Namdaemun consistently receives high praise for its beds. Most guests find the beds and pillows extremely comfortable, often highlighted as large, soft and inviting. The quality of the mattresses and bedding is frequently acknowledged as excellent, contributing to a restful night's sleep. The clean and well-kept bedding is also a notable feature with many appreciating that beds are made daily.
The hotel offers a variety of bed sizes, from double to super king-size, often described as generous and capable of accommodating families. Several reviews emphasize the comfort and ample size of the beds, noting that even rooms with multiple beds maintain a high standard of comfort.
Though there were a few minor mentions of overly firm mattresses or thick duvets, the overwhelming feedback is positive. Guests consistently report a comfortable stay with many citing the beds as a primary reason for their satisfaction. The commitment to regular and meticulous bedding care further enhances the sleep experience at this hotel.
ENA Suite Hotel Namdaemun is consistently praised for its high level of cleanliness, making it one of its standout features. Guest reviews emphasize that the hotel, including its rooms, bathrooms and common areas, are very clean and well-maintained. The rooms are described as spacious, comfortable and equipped with all necessary amenities. Housekeeping services are particularly appreciated for their thoroughness with rooms being cleaned daily and fresh towels, slippers and soap provided regularly.
Both modern and stylish, the hotel offers an environment that is inviting and immaculate. The bedding is notably clean and fluffy, ensuring a comfortable stay. Many reviews highlight spotless bathroom conditions, which are equipped with high-quality fixtures. Guests also appreciate the hotel's quiet and peaceful ambiance, which complements its cleanliness.
Overall, the cleanliness standards at ENA Suite Hotel Namdaemun exceed expectations, contributing to a comfortable and pleasant stay for guests.
At ENA Suite Hotel Namdaemun, the staff consistently receives high praise from guests for their exceptional service and friendliness. The team—from the front desk to housekeeping—embodies professionalism, politeness and efficiency. English-speaking staff members are particularly appreciated for their ability to communicate effectively, providing a seamless experience for international visitors.
Guests frequently highlight the friendly and welcoming nature of the staff, noting their willingness to help with any request or issue. Many reviews specifically mention the attentive and supportive front desk personnel, who are always accommodating and efficient in addressing inquiries and needs. Housekeeping staff are also commended for their diligence and thoughtful service, ensuring rooms are clean and well-maintained.
The level of customer service provided by the staff is exceptional with numerous remarks about their kindness, courtesy and respectfulness. Guests feel genuinely welcomed, often greeted by name, which adds a personal touch to their stay. The staff's overall helpfulness and responsiveness leave a lasting impression, contributing significantly to the positive experiences at the hotel.
In summary, the hotel's staff are not only proficient in their roles but also excel in creating a warm and hospitable environment, making ENA Suite Hotel Namdaemun a highly recommended choice for travelers.
The WiFi experience at ENA Suite Hotel Namdaemun generally receives positive feedback from guests. Many appreciated the strong and stable connection with numerous mentions of the WiFi working well and offering decent to fast speeds. Guests highlighted the reliability and efficiency of the internet services, emphasizing that it was quick and reliable. Free fast Wi-Fi added to the positive reviews, making it convenient for those needing a dependable connection during their stay. A few guests did mention occasional issues, noting that Wi-Fi could sometimes be slow or not entirely reliable, but these instances appeared to be less frequent. Overall, the WiFi service at the hotel is satisfactory, providing good connectivity for most visitors. Additionally, the availability of international TV channels further enhanced the entertainment options for guests.
ENA Suite Hotel Namdaemun offers a functional gym on the basement level, which guests can use for free. Despite its small size, many found the gym adequate for basic workouts and generally equipped with necessary facilities. However, some guests noted that the equipment is a bit outdated and the gym could benefit from more weights and better ventilation, as it can get too hot. While the gym's compact space was a common observation, it was still considered useful by those needing a quick workout. It's important to check the availability of the gym, as it has been closed at times due to COVID-19 restrictions. The hotel also features an indoor pool, but similar restrictions have sometimes affected its accessibility. Overall, the gym is a decent amenity, though it has room for improvement.
Guest feedback on the pool at ENA Suite Hotel Namdaemun presents a mixed picture. Many reviewers commend the pool for being very nice with several highlighting its cleanliness and pleasant environment. Specific mentions praise the pool as excellent and well heated, improving the overall experience for those who used it. However, numerous guests pointed out that the pool access requires an additional fee, which was often not clearly mentioned during booking. Some visitors found the cost to be quite high and felt that the pool should be included in the room rate.
There were concerns about the pool area’s maintenance with mentions of loose tiles and dirty equipment, suggesting a need for better upkeep. Additionally, the water quality occasionally received negative remarks, described as cloudy by some guests. Compounding these issues, several guests experienced the pool being closed entirely, often due to reasons such as Covid-19 or other unspecified factors, leading to frustration among those who expected its use as part of their stay.
In summary, while the pool at ENA Suite Hotel Namdaemun is generally well-regarded for its quality and cleanliness by those who were able to use it, the additional costs and occasional maintenance issues detract from the overall guest experience.
ENA Suite Hotel Namdaemun offers parking options, but there are some mixed reviews on the experience. On the positive side, free parking is available and guests appreciated the assistance from the parking manager. Valet services are offered, resolving many parking issues for a fee of 5,000 won, which was considered affordable. However, there were some drawbacks, such as limited parking space and a narrow entrance for cars. Parking incurs an additional charge and some guests noted the lack of a dedicated parking area and the need to pay a separate fee. While parking was available, the space was sometimes too limited to accommodate all guests comfortably. Overall, while the hotel provides parking solutions, it may not always meet the expectations of all visitors.
ENA Suite Hotel Namdaemun stands out as a family-friendly destination, drawing positive feedback from guests who highlight its suitability for family travel. Notably, the hotel provides a comfortable and convenient experience for families, boasting rooms with large twin double beds and spacious deluxe options that can accommodate up to three people. The family suites and available amenities cater well to the needs of guests with children, making it easier to navigate the city even with a baby stroller.
The hotel is praised for its pleasant family ambiance and excellent service with helpful and accommodating staff who ensure a seamless stay. Guests have appreciated the hotel's efforts to place family members close together, especially when traveling with elderly relatives. The sheltered walkways and nearby restaurants add to the comfort and convenience, making it a favored choice among families.
Families have found the hotel's location particularly appealing, as it is close to key areas like Namdaemun, Seoul Station and Myeongdong. This proximity allows for easy access to local attractions and activities, enhancing the overall travel experience. Despite a minor drawback related to door accessibility and the lack of bed guards for younger children, the overall consensus remains highly positive.
Cleanliness, quiet surroundings and the friendly atmosphere contribute to a relaxing stay, making ENA Suite Hotel Namdaemun a top recommendation for families visiting Seoul. Whether visiting for leisure or a short stay, this hotel provides a reliable and enjoyable environment for guests of all ages.
Nestled within a bustling business district, ENA Suite Hotel Namdaemun stands out as an ideal choice for business travelers. The hotel enjoys high praise for its strategic location, being close to key business areas and offering convenient access to both transport and workplaces. Guests appreciate the ease of connectivity with the metro close by facilitating movement around the city.
Inside, the hotel exudes modern aesthetics and offers a range of amenities tailored for business needs. The business center and meeting rooms receive commendations for their effectiveness, making the hotel highly suitable for business meetings and conferences. Guests particularly value the spacious desks in the rooms, perfect for working and the reliable Wi-Fi which supports seamless workflow.
Moreover, the staff at ENA Suite Hotel Namdaemun earns positive reviews for their professionalism and helpfulness, particularly in handling issues such as flight cancellations. Valet services and well-organized vehicle management add to the overall convenience for business travelers who may drive or rent vehicles.
While the hotel is centrally located, it manages to maintain a certain quietness, ensuring a peaceful stay despite the busy surroundings. This balance between a central, vibrant location and a tranquil resting environment enhances its appeal to business travelers. Although some reviews mention noise due to the busy district, many still find its attributes highly conducive for business-related travel.
In summary, ENA Suite Hotel Namdaemun offers a blend of superb location, modern facilities and professional service, making it a top recommendation for those traveling for business.
ENA Suite Hotel Namdaemun stands out as an accommodation that upholds a high standard for accessibility, especially for guests with disabilities. The hotel's location is praised for its proximity to various forms of transport, including the City Hall subway station, which is just a short walk away. The ease of access extends to bus routes and taxi services, providing multiple transportation options for travelers.
The hotel's friendly and English-speaking staff further enhance the stay, offering courteous assistance with heavy luggage and ensuring guests feel welcome. Essential amenities such as a conveniently located laundry facility add to the overall convenience.
The surrounding area boasts various amenities including bakeries, restaurants and business centers, making it a suitable choice for a range of visitors from leisure tourists to business travelers. Additionally, the reliable connections to Korean Air Limousine Bus and the efficient metro system ease the travel experience for international guests.
Overall with its superb accessibility, both within the hotel and to the surrounding cityscape, ENA Suite Hotel Namdaemun ensures a comfortable and accommodating stay for all its guests.
Guests of ENA Suite Hotel Namdaemun have mixed feelings about its indoor pool. The pool, located in the basement and somewhat small due to space constraints, is described as beautiful and well-heated with clean water being a positive highlight for many. However, there are additional fees for using the pool, a detail that some guests found surprising and inconvenient.
Several reviews mention that the pool was closed, sometimes without prior notice, leading to disappointment and frustration. Poor water quality was also noted by some during their visits, adding to the drawbacks. While the pool itself has the potential to be a pleasant amenity, the inconsistencies in accessibility and extra charges seem to detract from the overall experience.
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Location
Surrounded by a plethora of restaurants, cafes and convenience stores, the hotel provides an ideal base for exploring the city's rich culinary landscape. For those keen on shopping, the vibrant Myeongdong district and the bustling streets surrounding Namdaemun Market are just a short stroll away.
The hotel’s central location also ensures that transportation is a breeze, whether heading to Seoul Station for a train to the airport or navigating the city's efficient metro system. Guests specifically appreciate the proximity to City Hall subway station with Line 1 and Line 2 providing seamless connectivity throughout Seoul.
Despite being in a bustling area, the hotel offers a tranquil retreat with clean, spacious rooms and modern amenities. The friendly and helpful staff further enhance the overall experience, making it a popular choice for repeat visitors. Whether embarking on sightseeing adventures or attending business meetings, ENA Suite Hotel Namdaemun's strategic location offers unparalleled convenience and comfort.
Breakfast
Dinner
Rooms
Bathrooms also receive positive mentions for their size and modern facilities with some guests particularly appreciating the presence of both bathtubs and showers. The beds are frequently noted as very comfortable, contributing to an overall high level of room comfort. Key amenities like universal plugs, USB ports, refrigerators and safes add convenience for travelers.
While the hotel generally garners high marks for cleanliness, a few reviews mention minor cleanliness issues, such as stray hairs or dust. Noise from traffic and other guests is occasionally reported, but these instances are relatively rare compared to the overwhelmingly positive feedback.
In summary, ENA Suite Hotel Namdaemun offers spacious, comfortable and clean rooms with modern amenities, making it a great choice for a pleasant stay in Seoul.
Beds
The hotel offers a variety of bed sizes, from double to super king-size, often described as generous and capable of accommodating families. Several reviews emphasize the comfort and ample size of the beds, noting that even rooms with multiple beds maintain a high standard of comfort.
Though there were a few minor mentions of overly firm mattresses or thick duvets, the overwhelming feedback is positive. Guests consistently report a comfortable stay with many citing the beds as a primary reason for their satisfaction. The commitment to regular and meticulous bedding care further enhances the sleep experience at this hotel.
Cleanliness
Both modern and stylish, the hotel offers an environment that is inviting and immaculate. The bedding is notably clean and fluffy, ensuring a comfortable stay. Many reviews highlight spotless bathroom conditions, which are equipped with high-quality fixtures. Guests also appreciate the hotel's quiet and peaceful ambiance, which complements its cleanliness.
Overall, the cleanliness standards at ENA Suite Hotel Namdaemun exceed expectations, contributing to a comfortable and pleasant stay for guests.
Staff
Guests frequently highlight the friendly and welcoming nature of the staff, noting their willingness to help with any request or issue. Many reviews specifically mention the attentive and supportive front desk personnel, who are always accommodating and efficient in addressing inquiries and needs. Housekeeping staff are also commended for their diligence and thoughtful service, ensuring rooms are clean and well-maintained.
The level of customer service provided by the staff is exceptional with numerous remarks about their kindness, courtesy and respectfulness. Guests feel genuinely welcomed, often greeted by name, which adds a personal touch to their stay. The staff's overall helpfulness and responsiveness leave a lasting impression, contributing significantly to the positive experiences at the hotel.
In summary, the hotel's staff are not only proficient in their roles but also excel in creating a warm and hospitable environment, making ENA Suite Hotel Namdaemun a highly recommended choice for travelers.
Wi-Fi
Gym
Pool
There were concerns about the pool area’s maintenance with mentions of loose tiles and dirty equipment, suggesting a need for better upkeep. Additionally, the water quality occasionally received negative remarks, described as cloudy by some guests. Compounding these issues, several guests experienced the pool being closed entirely, often due to reasons such as Covid-19 or other unspecified factors, leading to frustration among those who expected its use as part of their stay.
In summary, while the pool at ENA Suite Hotel Namdaemun is generally well-regarded for its quality and cleanliness by those who were able to use it, the additional costs and occasional maintenance issues detract from the overall guest experience.
Parking
Family
The hotel is praised for its pleasant family ambiance and excellent service with helpful and accommodating staff who ensure a seamless stay. Guests have appreciated the hotel's efforts to place family members close together, especially when traveling with elderly relatives. The sheltered walkways and nearby restaurants add to the comfort and convenience, making it a favored choice among families.
Families have found the hotel's location particularly appealing, as it is close to key areas like Namdaemun, Seoul Station and Myeongdong. This proximity allows for easy access to local attractions and activities, enhancing the overall travel experience. Despite a minor drawback related to door accessibility and the lack of bed guards for younger children, the overall consensus remains highly positive.
Cleanliness, quiet surroundings and the friendly atmosphere contribute to a relaxing stay, making ENA Suite Hotel Namdaemun a top recommendation for families visiting Seoul. Whether visiting for leisure or a short stay, this hotel provides a reliable and enjoyable environment for guests of all ages.
Business
Inside, the hotel exudes modern aesthetics and offers a range of amenities tailored for business needs. The business center and meeting rooms receive commendations for their effectiveness, making the hotel highly suitable for business meetings and conferences. Guests particularly value the spacious desks in the rooms, perfect for working and the reliable Wi-Fi which supports seamless workflow.
Moreover, the staff at ENA Suite Hotel Namdaemun earns positive reviews for their professionalism and helpfulness, particularly in handling issues such as flight cancellations. Valet services and well-organized vehicle management add to the overall convenience for business travelers who may drive or rent vehicles.
While the hotel is centrally located, it manages to maintain a certain quietness, ensuring a peaceful stay despite the busy surroundings. This balance between a central, vibrant location and a tranquil resting environment enhances its appeal to business travelers. Although some reviews mention noise due to the busy district, many still find its attributes highly conducive for business-related travel.
In summary, ENA Suite Hotel Namdaemun offers a blend of superb location, modern facilities and professional service, making it a top recommendation for those traveling for business.
Accessible
The hotel's friendly and English-speaking staff further enhance the stay, offering courteous assistance with heavy luggage and ensuring guests feel welcome. Essential amenities such as a conveniently located laundry facility add to the overall convenience.
The surrounding area boasts various amenities including bakeries, restaurants and business centers, making it a suitable choice for a range of visitors from leisure tourists to business travelers. Additionally, the reliable connections to Korean Air Limousine Bus and the efficient metro system ease the travel experience for international guests.
Overall with its superb accessibility, both within the hotel and to the surrounding cityscape, ENA Suite Hotel Namdaemun ensures a comfortable and accommodating stay for all its guests.
Indoor Pool
Several reviews mention that the pool was closed, sometimes without prior notice, leading to disappointment and frustration. Poor water quality was also noted by some during their visits, adding to the drawbacks. While the pool itself has the potential to be a pleasant amenity, the inconsistencies in accessibility and extra charges seem to detract from the overall experience.
Yes, ENA Suite Hotel Namdaemun has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at ENA Suite Hotel Namdaemun.
No, ENA Suite Hotel Namdaemun doesn't allow dogs.
Yes, parking facilities are available at ENA Suite Hotel Namdaemun.
Yes, ENA Suite Hotel Namdaemun has a gym.
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