The garden hotel
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Summary of reviewsThe Garden Hotel in Seoul receives high acclaim for its prime location, nestled between Jongno 3-ga and Anguk train stations. This location allows guests easy access to Seoul’s public transport network and places them within walking distance of notable historical landmarks like Gyeongbokgung Palace, Jongmyo Shrine and Bukchon Hanok Village. The vibrant surrounding neighborhood, filled with cafes, bars and restaurants, adds to the allure, presenting a convenient and dynamic environment for both sightseeing and nightlife. Despite its central position, the hotel offers a peaceful retreat, providing a balance between accessibility and tranquility.
Visitors express positive experiences regarding the hotel's complementary breakfast amenities, including an array of free beverages and snacks. The pantry, located on the first floor, serves coffee, tea and small cakes, which are available around the clock. Although some guests suggested a more traditional breakfast option, the existing offerings are generally well-received. The addition of microwaves and laundry facilities further enhances the comfort and convenience of staying at The Garden Hotel.
The hotel also provides a rich culinary adventure with numerous dining options nearby. Guests appreciate its proximity to a variety of restaurants, cafes and food alleys, perfect for evening outings. The front desk staff is notably helpful in assisting with food delivery options, contributing to a satisfying dining experience within and around the hotel.
Rooms at The Garden Hotel, while noted for their cleanliness and comfort, are highlighted as particularly small and lacking sufficient storage space. Guests appreciate the well-heated rooms and comfortable beds, although challenges such as poor ventilation, outdated bathroom facilities and insufficient soundproofing are mentioned. Despite these drawbacks, the hotel's affordability and essential utilities offer considerable value for short-term stays focused on exploring the city.
The hotel's cleanliness garners mixed reviews; while many guests found the accommodations well-maintained, others identified areas where deeper and more consistent cleaning was needed. Common areas are generally kept tidy and the staff’s efforts to ensure a clean environment are evident, yet improvements in thoroughness could enhance guest satisfaction.
Staff at The Garden Hotel are often described as friendly, accommodating and multi-lingual, contributing significantly to the hotel's welcoming atmosphere. Their helpfulness and warmth enhance the overall guest experience with many visitors appreciating their efforts in providing assistance and ensuring comfort.
Although the wifi experience can be inconsistent with some guests facing connectivity issues, the hotel offers high-speed access in certain areas, facilitating streaming and digital conveniences where effective.
Families and business travelers alike find The Garden Hotel a budget-friendly option with essential amenities and a convenient location. Families appreciate the hotel's proximity to attractions and activities suited for both adults and children. Business travelers benefit from the central location, easy check-in/out processes and the available business center, making it suitable for an extended professional stay.
In summary, The Garden Hotel provides an affordable and strategically located base for exploring Seoul, particularly appealing to budget-conscious travelers and those on short stays. Guests are particularly drawn to its prime location, complimentary amenities, friendly staff and dining convenience, even though some improvements in room size and cleanliness consistency could further enhance the guest experience.
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Visitors express positive experiences regarding the hotel's complementary breakfast amenities, including an array of free beverages and snacks. The pantry, located on the first floor, serves coffee, tea and small cakes, which are available around the clock. Although some guests suggested a more traditional breakfast option, the existing offerings are generally well-received. The addition of microwaves and laundry facilities further enhances the comfort and convenience of staying at The Garden Hotel.
The hotel also provides a rich culinary adventure with numerous dining options nearby. Guests appreciate its proximity to a variety of restaurants, cafes and food alleys, perfect for evening outings. The front desk staff is notably helpful in assisting with food delivery options, contributing to a satisfying dining experience within and around the hotel.
Rooms at The Garden Hotel, while noted for their cleanliness and comfort, are highlighted as particularly small and lacking sufficient storage space. Guests appreciate the well-heated rooms and comfortable beds, although challenges such as poor ventilation, outdated bathroom facilities and insufficient soundproofing are mentioned. Despite these drawbacks, the hotel's affordability and essential utilities offer considerable value for short-term stays focused on exploring the city.
The hotel's cleanliness garners mixed reviews; while many guests found the accommodations well-maintained, others identified areas where deeper and more consistent cleaning was needed. Common areas are generally kept tidy and the staff’s efforts to ensure a clean environment are evident, yet improvements in thoroughness could enhance guest satisfaction.
Staff at The Garden Hotel are often described as friendly, accommodating and multi-lingual, contributing significantly to the hotel's welcoming atmosphere. Their helpfulness and warmth enhance the overall guest experience with many visitors appreciating their efforts in providing assistance and ensuring comfort.
Although the wifi experience can be inconsistent with some guests facing connectivity issues, the hotel offers high-speed access in certain areas, facilitating streaming and digital conveniences where effective.
Families and business travelers alike find The Garden Hotel a budget-friendly option with essential amenities and a convenient location. Families appreciate the hotel's proximity to attractions and activities suited for both adults and children. Business travelers benefit from the central location, easy check-in/out processes and the available business center, making it suitable for an extended professional stay.
In summary, The Garden Hotel provides an affordable and strategically located base for exploring Seoul, particularly appealing to budget-conscious travelers and those on short stays. Guests are particularly drawn to its prime location, complimentary amenities, friendly staff and dining convenience, even though some improvements in room size and cleanliness consistency could further enhance the guest experience.
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Hotel with Free Wi-Fi
Business Hotel
Accessible Hotel
3-Star Hotel
Guest Reviews
Nestled in the heart of Seoul, The Garden Hotel boasts an impeccable location that makes it a prime choice for travelers. Situated between the Jongno 3-ga and Anguk train stations, it provides easy access to Seoul’s extensive public transport network. Guests laud its proximity to multiple historical landmarks such as Gyeongbokgung Palace, Jongmyo Shrine and the Bukchon Hanok Village, making it a perfect starting point for cultural explorations.
The surrounding neighborhood offers a dynamic mix of trendy streets filled with cafes, bars and restaurants, ensuring vibrant nightlife and diverse dining options. Convenience stores and local eateries are just a short walk away, adding to the practicality of the location.
Visitors appreciate the hotel's central yet peaceful setting, highlighting that despite being in the bustling district, it remains a quiet retreat. The area is not only great for sightseeing with several palaces and temples nearby, but also for immersing oneself in the lively local culture of Insadong and Ikseon-Dong.
This excellent geographical advantage also includes easy connections to both metro and bus lines, facilitating convenient travel throughout Seoul and even direct routes to the airport. For those looking to experience both the old and new facets of Seoul, The Garden Hotel stands as an ideally located base, blending accessibility, comfort and a rich cultural atmosphere.
The Garden Hotel boasts a warm and welcoming ambiance, particularly highlighted by its common breakfast area. Although a traditional breakfast is not provided, guests enjoy an array of complimentary beverages and snacks. The pantry, located on the first floor, offers free coffee, tea and herbal tea, alongside a selection of small cakes and cookies. These self-service options are greatly appreciated and allow for a convenient and pleasant start to the day.
Guests have commended the pantry's variety of coffee choices, including Nespresso options available around the clock. This area also features microwaves and laundry facilities, enhancing the overall utility and comfort of the stay. While some have suggested that a simple breakfast of toast or cereal would be a beneficial addition, the existing offerings have generally been met with positive feedback.
One area for improvement noted by some guests is the opening hours of the breakfast/snack area, which currently operates from 9 am to 11 pm. Early risers mentioned a preference for earlier access to coffee before beginning their day.
In essence, The Garden Hotel's complimentary coffee, tea and snack services receive significant praise, providing a satisfactory alternative to a traditional breakfast and contributing to a cozy and convenient guest experience.
The Garden Hotel offers a conveniently located dining experience in an area teeming with culinary delights. Situated near the Jongno 3-ga station, guests have easy access to a variety of delicious restaurants and food alleyways, perfect for an evening stroll. The hotel sits right in front of Changdeokgung Palace, providing a picturesque setting coupled with numerous dining options within walking distance.
From barbecue joints and snack stops to charming cafes with delectable pound cake and pumpkin cookies, there are plenty of places to satisfy any food craving. For added convenience, guests can even request assistance from the helpful front desk staff to order fried chicken delivered straight to their rooms. With modern amenities like free washing machines, dryers, filtered water refills and a coffee machine available, The Garden Hotel ensures a comfortable stay as well as a delightful culinary adventure just steps away from its doors.
The rooms at The Garden Hotel offer a mixed experience for travelers. Many reviews highlight the cleanliness and comfort of the rooms, noting that they are well-heated and equipped with amenities such as TV, refrigerator, hairdryer, electric kettle and free snacks. The beds generally receive positive remarks for comfort and several guests appreciated the heated floors and effective room heating.
However, a recurring theme in the reviews is the size of the rooms, which many guests found to be very small and cramped. With limited space for luggage and little to no storage areas or closets, managing personal belongings can be challenging. The small size is particularly noted in family rooms and those housing multiple guests. Additionally, several rooms lacked windows, contributing to a dark and musty environment. Some guests also noted that the room layout differed significantly from online photos, leading to unmet expectations upon arrival.
Bathrooms are another area of concern with multiple reviews mentioning outdated facilities, poor ventilation and inadequate separation between the shower and toilet areas, leading to wet floors. Some bathrooms lacked basic amenities, such as shower curtains or shelves and issues like loose toilet seats and clogged sinks have been cited.
Soundproofing seems to be inadequate as well with guests hearing noises from adjacent rooms and common areas, which remain open until late at night. Despite these drawbacks, some visitors found the rooms to be an excellent value for money, especially for short stays focused on city exploration rather than time spent in the hotel. The hotel's location and provision of essential utilities add a layer of convenience that some guests found valuable.
The beds at The Garden Hotel receive high praise for their comfort and cleanliness, making them a standout feature among guests. Most reviewers highlight the beds as very comfortable, using terms like "comfy," "luxurious feel," and "fantastic." Many guests mentioned that the beds were clean and spacious, contributing to a good night's sleep.
Additionally, those who stayed in rooms with multiple beds appreciated the setup, noting options like two comfortable double beds or three single beds. Cleanliness is a consistent theme with reviewers often mentioning clean beds and bedding, although a couple of guests noted issues like dust under the bed or hair on the sheets.
Despite a few differing opinions on the firmness of the beds, the majority of guests found them just right and conducive to a restful experience. The bedding, including pillows and duvets, also received favorable comments, even though one reviewer found the pillows flat and the bedding noisy.
All in all, the consensus suggests that the beds at The Garden Hotel contribute significantly to the overall positive experience, offering cleanliness, comfort and various options to suit different preferences.
While 'The Garden Hotel' receives mixed reviews regarding cleanliness, the feedback emphasizes predominantly positive experiences. Guests frequently remark on the rooms being clean, tidy and well-maintained. Some reviewers noted that the rooms were clean upon arrival and remained clean throughout their stay, highlighting the cleanliness of bedding, towels and general room condition. Common areas such as the lobby were also described as neat and organized.
Numerous guests appreciated the hotel’s sanitary conditions with some finding the accommodations spotlessly clean and exceptionally pleasant to stay in. The bathrooms received mixed reactions; while some guests found them clean and adequately maintained, others pointed out issues such as musty smells, uneasy shower experiences or a lack of thoroughness in cleaning hidden or less-visible areas.
However, there were recurring complaints about the cleanliness under the beds and behind furniture with several guests finding dust, forgotten items or bugs. Cleaning services appeared inconsistent with some rooms only cleaned on the first day or not cleaned thoroughly. The hotel’s interior and facilities were described by some as aging and in need of better upkeep.
In summary, while many guests found 'The Garden Hotel' to be clean and comfortable, others identified areas where the cleanliness could be significantly improved. The property offers good value for money but would benefit from a more consistent and thorough approach to its cleaning practices.
The Garden Hotel consistently receives high praise for its dedicated and friendly staff. Guests have often highlighted the warm and helpful demeanor of the staff, noting their fluency in multiple languages, including English, Japanese, Korean and Chinese. The staff's enthusiasm for assisting guests is evident with many reviews mentioning how accommodating and polite they are, both at the reception and in other areas of the hotel.
Notably, the front desk personnel are frequently mentioned for their exceptional service and knowledge, making sure guests are comfortable and informed. Staff members also stand out for their responsiveness and willingness to go the extra mile, whether through kind gestures or providing detailed explanations. The housekeeping team also received recognition for their efforts to communicate effectively, even utilizing translation devices when necessary.
Overall, the staff at The Garden Hotel are described as a cornerstone of the guest experience, contributing significantly to the hotel's reputation for excellent customer service and making it a recommended choice for travelers.
The Garden Hotel has varied feedback regarding its wifi services. Guests have experienced both positive and negative aspects. On the bright side, several visitors commend the hotel for its good wifi connection with some stating that the wifi was fast enough to stream YouTube and Netflix. This is complemented by TVs equipped with Netflix and Korean channels, enhancing the in-room entertainment options. Additionally, the lobby offers free wifi alongside complimentary capsule coffee and cookies.
However, there are numerous complaints about the consistency and speed of the wifi. Some guests reported weak and intermittent access, while others described the connection as slow or barely functional. There were also mentions of frequent disconnections, especially in the bathroom.
In summary, while The Garden Hotel provides high-speed wifi in some areas and useful amenities like Netflix, guests might encounter unreliable internet during their stay. The experience seems to vary depending on the location within the hotel.
Families considering a stay at The Garden Hotel will find it situated in a peaceful area, ideal for those traveling with children. The hotel is recommended as budget-friendly and good for short stays with rooms offering essential amenities despite being on the smaller side. Many describe it as family-friendly with a welcoming atmosphere. Those with elementary school-aged children may particularly appreciate it, thanks to the plentiful activities available for both young and old. Accessibility is somewhat mixed; while the hotel has both ramps and stairs, some guests noted the absence of a ramp directly at the entrance. Located conveniently near tourist attractions that offer fun activities, The Garden Hotel seems well-suited for families looking to explore the area. The family-style management and helpful owners add to its appeal for those traveling with kids.
The Garden Hotel offers a budget-friendly stay with several commendable features, though it may fall short of some three-star expectations. The hotel provides basic but affordable accommodation, making it a cost-effective choice for budget travelers. Notably, the staff communicates well in English and rooms are adequately heated, which adds to guest comfort.
While the hotel is generally clean, there are some areas needing improvement, particularly in cleaning frequency and water areas. Rooms, though well-maintained and offering necessary amenities like large TVs with Korean channels, are small and could feel cramped for families. Additionally, some guests have noted that the hotel appears somewhat dated and lacks soundproofing, which may affect overall comfort.
Good value for money is a recurring theme among reviews, highlighting the hotel as a suitable, economical option, especially given its lower rates compared to nearby alternatives. However, the size of rooms and limited facilities suggest it might be more appropriate for short, transitory stays rather than extended vacations.
Despite its limitations, The Garden Hotel's affordability and essential amenities make it a recommendable option for travelers seeking budget accommodations in a tourist-friendly location.
The Garden Hotel presents itself as an ideal choice for business travelers, particularly those on long-term trips. Its central location offers easy access to major offices and popular local shops, making it convenient not only for business purposes but also for sightseeing. The facility provides a business center, which supports the professional needs of its guests. The easy check-in and check-out processes are especially practical, accommodating late-night arrivals as well.
Guests have praised the hotel for its comfort and helpful staff, enhancing the overall stay experience. Eating precincts nearby transform into bustling social hubs at night, popular among young professionals and businesspersons. Additionally, the hotel offers assistance in arranging airport bus services, adding an extra layer of convenience for travelers.
While the core services and facilities are typical of a business hotel, they may lack sufficient air conditioning in some areas. Despite this minor drawback, The Garden Hotel stands out for not being as cramped as many other business hotels, providing ample room for both relaxation and work. The presence of a café and support for room service orders further contributes to the convenience and comfort of the stay.
Overall, The Garden Hotel effectively caters to the needs of business travelers, balancing work essentials with comfort and leisure opportunities.
The Garden Hotel stands out for its excellent downtown location, making it easy to access tourist attractions, public transportation and essential services. The hotel is conveniently situated near Anguk Station and is within walking distance of bus stops, providing straightforward access to the local transit system. Guests have appreciated its close proximity to various coffee shops, convenience stores, restaurants and even a nearby sauna, enhancing the overall stay experience.
The facilities are well-equipped with features like an individually adjustable boiler, a coffee machine available on the first floor and secure luggage storage services that allow guests to store their bags after check-out or even for multiple days, adding to the convenience.
Though there were some issues like multiple stairs on the property and the nearest subway station lacking an elevator, the hotel compensates with a handicap-accessible elevator within its premises, ensuring that wheelchair users and mobility-limited guests can navigate the hotel comfortably. Some shared spaces may not be the most convenient and the bathroom facilities were noted to be small.
Overall, The Garden Hotel offers a blend of central location, accessibility and useful amenities, making it a viable stay option for guests with varying needs, despite some minor inconveniences.
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Location
The surrounding neighborhood offers a dynamic mix of trendy streets filled with cafes, bars and restaurants, ensuring vibrant nightlife and diverse dining options. Convenience stores and local eateries are just a short walk away, adding to the practicality of the location.
Visitors appreciate the hotel's central yet peaceful setting, highlighting that despite being in the bustling district, it remains a quiet retreat. The area is not only great for sightseeing with several palaces and temples nearby, but also for immersing oneself in the lively local culture of Insadong and Ikseon-Dong.
This excellent geographical advantage also includes easy connections to both metro and bus lines, facilitating convenient travel throughout Seoul and even direct routes to the airport. For those looking to experience both the old and new facets of Seoul, The Garden Hotel stands as an ideally located base, blending accessibility, comfort and a rich cultural atmosphere.
Breakfast
Guests have commended the pantry's variety of coffee choices, including Nespresso options available around the clock. This area also features microwaves and laundry facilities, enhancing the overall utility and comfort of the stay. While some have suggested that a simple breakfast of toast or cereal would be a beneficial addition, the existing offerings have generally been met with positive feedback.
One area for improvement noted by some guests is the opening hours of the breakfast/snack area, which currently operates from 9 am to 11 pm. Early risers mentioned a preference for earlier access to coffee before beginning their day.
In essence, The Garden Hotel's complimentary coffee, tea and snack services receive significant praise, providing a satisfactory alternative to a traditional breakfast and contributing to a cozy and convenient guest experience.
Dinner
From barbecue joints and snack stops to charming cafes with delectable pound cake and pumpkin cookies, there are plenty of places to satisfy any food craving. For added convenience, guests can even request assistance from the helpful front desk staff to order fried chicken delivered straight to their rooms. With modern amenities like free washing machines, dryers, filtered water refills and a coffee machine available, The Garden Hotel ensures a comfortable stay as well as a delightful culinary adventure just steps away from its doors.
Rooms
However, a recurring theme in the reviews is the size of the rooms, which many guests found to be very small and cramped. With limited space for luggage and little to no storage areas or closets, managing personal belongings can be challenging. The small size is particularly noted in family rooms and those housing multiple guests. Additionally, several rooms lacked windows, contributing to a dark and musty environment. Some guests also noted that the room layout differed significantly from online photos, leading to unmet expectations upon arrival.
Bathrooms are another area of concern with multiple reviews mentioning outdated facilities, poor ventilation and inadequate separation between the shower and toilet areas, leading to wet floors. Some bathrooms lacked basic amenities, such as shower curtains or shelves and issues like loose toilet seats and clogged sinks have been cited.
Soundproofing seems to be inadequate as well with guests hearing noises from adjacent rooms and common areas, which remain open until late at night. Despite these drawbacks, some visitors found the rooms to be an excellent value for money, especially for short stays focused on city exploration rather than time spent in the hotel. The hotel's location and provision of essential utilities add a layer of convenience that some guests found valuable.
Beds
Additionally, those who stayed in rooms with multiple beds appreciated the setup, noting options like two comfortable double beds or three single beds. Cleanliness is a consistent theme with reviewers often mentioning clean beds and bedding, although a couple of guests noted issues like dust under the bed or hair on the sheets.
Despite a few differing opinions on the firmness of the beds, the majority of guests found them just right and conducive to a restful experience. The bedding, including pillows and duvets, also received favorable comments, even though one reviewer found the pillows flat and the bedding noisy.
All in all, the consensus suggests that the beds at The Garden Hotel contribute significantly to the overall positive experience, offering cleanliness, comfort and various options to suit different preferences.
Cleanliness
Numerous guests appreciated the hotel’s sanitary conditions with some finding the accommodations spotlessly clean and exceptionally pleasant to stay in. The bathrooms received mixed reactions; while some guests found them clean and adequately maintained, others pointed out issues such as musty smells, uneasy shower experiences or a lack of thoroughness in cleaning hidden or less-visible areas.
However, there were recurring complaints about the cleanliness under the beds and behind furniture with several guests finding dust, forgotten items or bugs. Cleaning services appeared inconsistent with some rooms only cleaned on the first day or not cleaned thoroughly. The hotel’s interior and facilities were described by some as aging and in need of better upkeep.
In summary, while many guests found 'The Garden Hotel' to be clean and comfortable, others identified areas where the cleanliness could be significantly improved. The property offers good value for money but would benefit from a more consistent and thorough approach to its cleaning practices.
Staff
Notably, the front desk personnel are frequently mentioned for their exceptional service and knowledge, making sure guests are comfortable and informed. Staff members also stand out for their responsiveness and willingness to go the extra mile, whether through kind gestures or providing detailed explanations. The housekeeping team also received recognition for their efforts to communicate effectively, even utilizing translation devices when necessary.
Overall, the staff at The Garden Hotel are described as a cornerstone of the guest experience, contributing significantly to the hotel's reputation for excellent customer service and making it a recommended choice for travelers.
Wi-Fi
However, there are numerous complaints about the consistency and speed of the wifi. Some guests reported weak and intermittent access, while others described the connection as slow or barely functional. There were also mentions of frequent disconnections, especially in the bathroom.
In summary, while The Garden Hotel provides high-speed wifi in some areas and useful amenities like Netflix, guests might encounter unreliable internet during their stay. The experience seems to vary depending on the location within the hotel.
Family
3 Star
While the hotel is generally clean, there are some areas needing improvement, particularly in cleaning frequency and water areas. Rooms, though well-maintained and offering necessary amenities like large TVs with Korean channels, are small and could feel cramped for families. Additionally, some guests have noted that the hotel appears somewhat dated and lacks soundproofing, which may affect overall comfort.
Good value for money is a recurring theme among reviews, highlighting the hotel as a suitable, economical option, especially given its lower rates compared to nearby alternatives. However, the size of rooms and limited facilities suggest it might be more appropriate for short, transitory stays rather than extended vacations.
Despite its limitations, The Garden Hotel's affordability and essential amenities make it a recommendable option for travelers seeking budget accommodations in a tourist-friendly location.
Business
Guests have praised the hotel for its comfort and helpful staff, enhancing the overall stay experience. Eating precincts nearby transform into bustling social hubs at night, popular among young professionals and businesspersons. Additionally, the hotel offers assistance in arranging airport bus services, adding an extra layer of convenience for travelers.
While the core services and facilities are typical of a business hotel, they may lack sufficient air conditioning in some areas. Despite this minor drawback, The Garden Hotel stands out for not being as cramped as many other business hotels, providing ample room for both relaxation and work. The presence of a café and support for room service orders further contributes to the convenience and comfort of the stay.
Overall, The Garden Hotel effectively caters to the needs of business travelers, balancing work essentials with comfort and leisure opportunities.
Accessible
The facilities are well-equipped with features like an individually adjustable boiler, a coffee machine available on the first floor and secure luggage storage services that allow guests to store their bags after check-out or even for multiple days, adding to the convenience.
Though there were some issues like multiple stairs on the property and the nearest subway station lacking an elevator, the hotel compensates with a handicap-accessible elevator within its premises, ensuring that wheelchair users and mobility-limited guests can navigate the hotel comfortably. Some shared spaces may not be the most convenient and the bathroom facilities were noted to be small.
Overall, The Garden Hotel offers a blend of central location, accessibility and useful amenities, making it a viable stay option for guests with varying needs, despite some minor inconveniences.
No, The garden hotel doesn't have any pool.
No, a spa isn't available at The garden hotel.
No, The garden hotel doesn't allow dogs.
No, parking facilities aren't available at The garden hotel.
No, The garden hotel doesn't have a gym.
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