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Summary of reviewsThe Abacus Hotel enjoys numerous accolades across several key areas, providing guests with a well-rounded and generally positive experience. Its strategic location near the Sesto San Giovanni metro station and train station makes it a convenient base for exploring Milan. Guests appreciate its quieter surroundings and excellent connectivity to key attractions, all enhanced by available on-site parking, which adds to its appeal as a convenient hub for city explorations and onward travel.
Breakfast at the hotel receives high praise for its abundance, variety and quality. The extensive buffet offers a rich assortment of sweet and savory options with guests frequently commending the delicious croissants and coffee as standout items. Although there are suggestions for menu enhancements, the overall feedback is positive.
The dining experience at the hotel reflects quality with exemplary service from the kind and elegant staff. While the limited menu and specific dining hours, along with the closure on weekends, present some challenges, the ambiance and reasonable pricing contribute to a generally positive dining experience. Guests looking for more variety can easily explore nearby cafes and eateries.
Room reviews highlight spaciousness, cleanliness and comfort. Many guests find the rooms large, well-maintained and equipped with comfortable beds and modern amenities. Despite some comments regarding outdated decor and occasional noise issues, the rooms offer good value, suitable for both short and extended stays.
Cleanliness standards at the hotel are consistently high with guests praising the spotless rooms, tidy common areas and the diligent housekeeping staff. While minor issues like dust in corners were noted, the overall hygiene is exceptional.
Staff at the Abacus Hotel are lauded for their friendliness, helpfulness and professionalism. Multilingual capabilities and attentive service add to the welcoming atmosphere, making guests feel comfortable and valued throughout their stay.
The complimentary Wi-Fi earns positive remarks for its strong and reliable connection, although minor issues with connectivity on higher floors were mentioned. The gym and pool facilities provide additional amenities, though they would benefit from better maintenance and updates to meet higher standards.
Parking facilities are favorably reviewed for their convenience and security with the underground garage being a significant plus. Guests appreciate the affordable parking options and the direct connection to the hotel via an elevator, adding to the ease of access.
Family-friendly features make the hotel a preferred choice for those traveling with children. Spacious rooms, the indoor pool and a playground are particularly appreciated. The strategic location and practical amenities contribute to a seamless family vacation experience.
The beds are generally praised for their comfort with many guests noting the large, king-size beds and clean bedding enhancing the sleeping experience. Overall, the Abacus Hotel offers a well-balanced stay with its convenient location, high cleanliness standards, friendly staff and comfortable rooms, making it a commendable option for travelers visiting Milan. Show more
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Hotel with EV Charging Stations
Hotel for Honeymoon
Family Friendly Hotel
What percentage of your guests are families?Under 50%
Superior King Double RoomAll bright rooms come with free Wi-Fi, satellite TV and a private bathroom.
Superior Twin RoomAll bright rooms come with free Wi-Fi, satellite TV and a private bathroom.
Superior Single RoomOffering extra space and a large window. All bright rooms come with free WiFi, satellite TV and a private marble bathroom.
Two Connecting Rooms with Shared BathroomAir-conditioned connecting single rooms with a minibar and shared bathroom.
The room is on the terrace and is reached via a staircase.
Prestige SuiteThis suite features a separate living room with dining table, 2 flat screen TVs and minibars. The marble bathroom comes with a bath and shower.
Comfort Triple RoomThis triple room has 3 single beds, free Wi-Fi, satellite TV and a private bathroom.
Premium Quadruple RoomThis air-conditioned quadruple room has a electric kettle, soundproofing and flat-screen TV.
Superior Triple RoomThe triple room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned triple room features a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit has 3 beds.
Family Junior SuiteFeaturing free toiletries, this family room includes a private bathroom with a bath, a bidet and a hairdryer. The air-conditioned family room features a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit has 3 beds.
About Abacus Hotel
License: IT015209A1I2Y5RTIB
Guest Reviews
8.0
Very Good
Location
The Abacus Hotel is highly praised for its strategic location, offering tremendous convenience for travelers looking to explore Milan. Situated mere steps from the Sesto San Giovanni metro station and the train station, guests find it extremely easy to navigate the city and reach central Milan within 20 minutes. The close proximity to the red M1 metro line, just about a minute’s walk away, ensures seamless connectivity to key attractions such as the Duomo and other parts of the city.
Visitors appreciate the hotel’s positioning in a quieter, more industrial area north of the city, which is well-connected but less crowded. This allows for a peaceful stay while still providing easy access to public transportation. The hotel’s location is also noted for being ideal for trips to Bergamo Airport, making it a convenient hub for both city explorations and onward travel.
Guests also mention the availability of on-site parking and a range of services and amenities within walking distance, enhancing the overall convenience of staying at the Abacus Hotel. The excellent connectivity via metro and train stations right next door, combined with the hotel's comfortable rooms and helpful staff, marks it as a perfect base for a visit to Milan.
Breakfast
The breakfast at the Abacus Hotel garners consistent praise with many guests highlighting its abundance, variety and quality. Descriptions frequently refer to the selection as extensive, featuring a well-stocked buffet with a wide range of sweet and savory options. Guests enjoy the hearty and plentiful offerings, often noting the rich assortment and fresh presentation. Many found the breakfast to be excellent and a great start to the day, mentioning delicious croissants and good coffee as standout items. Despite mostly positive feedback, some reviews indicate areas for improvement, such as the need for a more exciting menu or enhancements to meet 4-star expectations. Nonetheless, the breakfast generally receives strong recommendations for its variety, quality and satisfying experience.
Dinner
Nestled in a convenient location, the Abacus Hotel offers a dining experience with both merits and areas for improvement. The international cuisine served at the hotel restaurant has been praised for its quality, accompanied by exceptional service from the staff, who have been described as kind, elegant and very clean. The bar inside the hotel also receives favorable mentions with a helpful and friendly bartender adding to the pleasant atmosphere.
However, there are some limitations to consider. The restaurant operates with a limited menu and has specific dining rules, requiring guests to choose their meals 30 minutes before the designated time slots. This has discouraged some diners. Additionally, the restaurant closes at 10 pm with the kitchen sometimes stopping service earlier, leading to frustration for those wishing to dine later in the evening. It is also noteworthy that the hotel restaurant does not open on weekends, prompting guests to explore nearby cafes and trattorias.
While some found the dinner just okay with complaints about overly salty dishes and a scant selection, the overall ambiance, exemplary service and reasonable prices make dining at the hotel a generally positive experience. For those looking for more variety or later dining options, the surrounding area offers ample cafes and local eateries with staff readily assisting in making external dining reservations.
In summary, Abacus Hotel’s dining experience is marked by high-quality service and good food at a reasonable price, yet it comes with some operational constraints. The small menu and specific dining hours may not suit everyone, but the courtesy and elegance of the staff, as well as the clean and pleasant environment, provide a noteworthy dining option within the hotel.
Rooms
Abacus Hotel boasts rooms that consistently draw praise for their spaciousness and cleanliness. Numerous guests have highlighted the significantly spacious rooms, often describing them as large, well-maintained and equipped with comfortable beds. The rooms offer a variety of convenience features, including functional amenities such as fridges, TVs and air conditioning. Many rooms also have large, clean bathrooms with adequate water pressure.
The comfort of the beds is frequently mentioned with some guests particularly noting the large and very comfortable beds, which contribute to a restful stay. Families appreciated the large family rooms, ample enough to accommodate multiple adults comfortably. Cleanliness is another recurring commendation with many guests describing the rooms as spotless and tidy.
However, the hotel has its downsides. Several reviews pointed out that while the rooms are spacious and functional, the decor and furniture are often outdated and could use renovation. Issues such as peeling wallpaper, old tiles and dated furniture were noted by some guests. In certain instances, rooms were described as noisy due to inadequate soundproofing.
Despite these shortcomings, the general consensus is that the rooms at Abacus Hotel provide good value with their considerable size, comfort and cleanliness, suitable for both short and extended stays.
Beds
Abacus Hotel has garnered mixed feedback regarding the beds, but the overwhelming consensus from guests highlights the comfort and spaciousness of the accommodations. Many visitors praised the hotel for its comfortable beds with frequent mentions of large, king-size beds and very comfortable bedding. Cleanliness of the beddings and rooms was also noted positively. Newly replaced mattresses and the softness of pillows helped elevate the sleeping experience, pushing comfort levels to near maximum for some guests.
Critiques were present, specifically referencing uncomfortable beds or mattresses in need of change, as well as instances where double beds were made from two single mattresses, leading to discomfort. However, the positive feedback on the oversized, comfortable beds often overshadowed these less favorable remarks.
Additionally, the friendly, multilingual staff received commendation for their kindness and willingness to assist, enhancing the overall stay at the Abacus Hotel. The combination of spacious, comfortable rooms and helpful staff contributes to a generally pleasant and restful experience for many travelers.
Cleanliness
The Abacus Hotel has received consistent praise for its cleanliness from its guests. Many reviews highlight the hotel's very clean and well-maintained environment with rooms that are spacious, comfortable and tidied daily. Guests frequently compliment the housekeeping staff for their consistent efforts to keep the premises in excellent condition. Towels and sheets are regularly replaced upon request, contributing to the welcoming and tidy atmosphere. The hotel is described as clean and organized with spotless rooms and bathrooms. Even the common areas, such as the pool and relaxation spaces, are noted for their cleanliness and fresh scent, typically indicative of thorough cleaning efforts.
However, while the vast majority of reviews are positive, a few guests mentioned some minor issues like dust in the corners and the occasional outdated aspect of the rooms. Specific issues include an occasionally dusty bathroom vent and some lights not functioning. Despite these isolated comments, the general consensus is that the cleaning standards are very high and the overall hygiene of the hotel is exceptional.
In summary, the Abacus Hotel is highly regarded for its cleanliness, making it a comfortable and inviting choice for travelers, despite a few areas in need of minor attention. Additionally, its good location and friendly staff contribute to a positive overall experience.
Staff
The staff at Abacus Hotel have consistently garnered praise for their friendliness, helpfulness and professionalism. Guests frequently highlight their multilingual capabilities and their readiness to assist. The general sentiment about the staff is overwhelmingly positive, emphasizing their kindness, efficiency and courteous nature. The breakfast service and overall customer service are particularly well-regarded with mentions of staff being very attentive and polite. However, there are a few isolated mentions of reception staff being indifferent or unfriendly. Despite these occasional critiques, the majority of reviewers commend the staff for contributing significantly to a pleasant and welcoming stay at the hotel.
Wi-Fi
The Abacus Hotel offers complimentary Wi-Fi that has garnered positive remarks from guests. Many appreciated the strong and reliable internet connection available in the rooms, describing it as great and excellent. Guests reported no significant issues with the Wi-Fi, highlighting good and strong connectivity and found it easy to use. The hotel staff has been recognized for their responsiveness to guests' Wi-Fi needs. Minor issues were noted, such as weak internet on the 5th floor, occasional poor Wi-Fi and intermittent TV picture blurriness, but overall, the Wi-Fi experience at the hotel was satisfactory.
Gym
The Abacus Hotel offers a basic fitness experience with a fitness room that features a limited selection of equipment. Guests can find the fitness room next to the pool area, which provides a pleasant setting but may not meet the needs of serious athletes. The gym includes a treadmill, a bike and a workout machine, although some equipment is reported to need refurbishing. Despite its small size and limited offerings, the gym is accessible by reservation, complementing the access to the pool. While the facilities are functional, they could benefit from better maintenance and more equipment to improve the overall experience.
Pool
The pool at Abacus Hotel has garnered a mix of feedback with many guests appreciating it as a key feature of their stay. With amenities like a sauna and gym included, the pool, especially when heated properly, adds a pleasant touch to the overall experience. Several guests highlighted the pool as a clean and enjoyable space for a refreshing dip, even mentioning its suitability for families and children.
However, the pool is often described as small and could benefit from better maintenance and updates. Some guests felt the water temperature was too cold at times, impacting their comfort. The aesthetic of the pool is occasionally noted as dated with a few reviewers calling it somewhat "Soviet".
While some visitors found it clean and well-maintained, others pointed out issues with cleanliness in certain areas and noted instances where the pool was under renovation or closed for maintenance. Despite these shortcomings, many guests still found the pool to be a significant plus and a nice extra, especially during hot days or as part of the hotel's relaxation facilities. Overall, the pool at Abacus Hotel is a cherished feature but could use enhancements to meet the expectations of all guests.
Parking
The Abacus Hotel boasts an array of favorable comments about its parking facilities. Guests consistently highlight the convenience of having parking directly under the hotel with an underground garage that is both spacious and secure. Many appreciate that parking is included in the room price or available at a reasonable fee of 10 euros per day. The garage's direct connection to the hotel via an elevator adds to its ease of access.
Reviewers emphasize the safety and security of the parking, noting features such as supervised and well-maintained facilities. For those driving electric vehicles, there are dedicated EV charging points. The affordability and practicality of the parking options, including free covered parking and the ability to leave the car until the afternoon, further enhance its appeal.
The covered underground parking is well-received for being cheap yet suitable for large vehicles. Overall, the hotel's parking facilities are regarded as a significant advantage, making it an ideal choice for guests seeking secure and convenient parking solutions.
Family
Abacus Hotel provides an ideal setting for families seeking a comfortable and engaging stay. Guests highlight the hotel's family-friendly amenities, such as the Family Junior Suite and Family Twin Room, which offer spacious and comfortable accommodations, often equipped with two beds and a sofa. Families appreciate the hotel's effort to keep everyone together in a single room, making it particularly convenient for groups with children.
The kid-friendly facilities receive positive mentions, including the indoor pool and playground, which the children found enjoyable. These amenities, combined with the hotel's overall family-friendly environment, make it a favorable choice for a family vacation.
Location is another strong point, as the hotel is situated near the subway, providing easy access to Milan's attractions. Guests find it convenient for city explorations, noting that it is a good place to base their visit to the center of Milan. Furthermore, the hotel's parking facility adds to the ease of travel.
While some critiques mention that certain rooms are not particularly suited for families, the general feedback indicates satisfaction with the spaciousness and comfort of the family rooms. Overall, Abacus Hotel is praised for providing good value for money, ample family-focused amenities and a strategic location, making it a strong contender for families looking to visit Milan.
4 Star
Abacus Hotel, a popular choice in the Milano area, presents a mixed bag of experiences according to guest reviews. Positively, the hotel has undergone renovations and people particularly praise the combined comfort of the rooms and bedding, which align with four-star expectations. The ambience and services also stand out, providing a mixed impression with some feeling it retains a signature four-star quality. The breakfast offerings are typical of what one would expect from a four-star establishment. Additionally, the hotel's location is convenient, being only a short walk from the subway and train station, which adds to its appeal. The professional staff further enhance the experience, reflecting well on the hotel's standing.
However, a considerable number of guests feel the hotel does not meet the standards typically associated with a four-star rating, citing that it feels more akin to a three-star property. While the structure has potential and some elements of a four-star rating, there are calls for further improvements to truly meet these expectations. Some believe the hotel's current four-star rating might have been more accurate in past years and have suggested that the property deserves a good refreshment to reclaim its status. The overall consensus seems to hinge on the notion that while the Abacus Hotel has commendable aspects, it falls short in several areas that prevent it from fully realizing the four-star label in the eyes of many travelers.
Business
Situated in a prime location, the Abacus Hotel provides excellent convenience for work needs, especially for those conducting business in Milan and Monza. Known for its business-friendly atmosphere, the hotel’s facilities are well-suited for business travelers, including rooms equipped with office tables and reliable internet connections. Guests have found the staff to be helpful and responsive to business queries, adding to the overall ease of business stays.
While the hotel is predominantly geared towards business affairs, it should be noted that it lacks a dedicated business hall. Nonetheless, it remains an ideal choice for business dinners and work-related travel. Generally, the Abacus Hotel is a solid classic business hotel, offering a smooth and efficient experience for those staying overnight for work.
Accessible
The Abacus Hotel has garnered positive reviews for its accessibility features, making it a suitable choice for guests with disabilities. Situated in a convenient location, the hotel is easily accessible by both rail and public transportation with a metro station nearby ensuring smooth travel. Guests highlighted the spacious bathrooms that cater to people with disabilities, as well as the renovated bathrooms designed with accessibility in mind.
The hotel promises full accessibility, featuring dedicated disabled rooms and a fully accessible parking area, including EV charging options. Facilities throughout the hotel are well-suited for individuals with disabilities, ensuring a comfortable stay. However, it should be noted that while there is an elevator leading to the parking area, it might pose challenges for those using strollers. Although the soaking pool was reported as inaccessible due to renovations, overall, the accessibility around the hotel and within its facilities was highly praised.
Heated Pool
The Abacus Hotel offers a heated indoor pool that guests commonly find to meet their expectations for warmth and relaxation. Many guests appreciate its consistent temperature, making it ideal for unwinding. The addition of a sauna enhances the overall spa experience, though some visitors note that the spa area can become quite busy. While positive feedback is predominant, a few guests have mentioned that the water temperature in the indoor pool was not always warm enough for their liking.
Indoor Pool
Abacus Hotel offers an indoor pool that guests frequently describe as clean and well-maintained, although it is noted to be on the smaller side. The pool and accompanying sauna facilities provide a relaxing environment with reasonable prices for what is offered. The indoor pool itself, while small, is appreciated for its warmth and cleanliness, making it a hit among guests, particularly for shorter stays. Some suggest that the pool area could benefit from updates and it is mentioned that it is located in the basement. Despite these minor points, the overall sentiment is positive regarding the cleanliness and usability of this facility. The relaxation room with the indoor pool adds to the tranquility of the experience, enhancing the stay at Abacus Hotel.
Yes, Abacus Hotel has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool. For more information, read the answers to the Pool questionnaire
No, a spa isn't available at Abacus Hotel.
No, Abacus Hotel doesn't allow dogs.
Yes, parking facilities are available at Abacus Hotel. For more information, read the answers to the Parking questionnaire
Yes, Abacus Hotel has a gym. For more information, read the answers to the Gym questionnaire