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Summary of reviewsHotel Due Mari in Sestri Levante benefits from an exceptional location, offering convenient access to both the Bay of Silence and the city center. Its proximity to stunning beaches, panoramic views and the nearby train station make it ideal for relaxation and exploration. Despite some criticism, parking availability enhances its overall convenience, blending a central location with serene surroundings.
Guests highly praise the hotel’s breakfast for its variety, abundance and quality with options catering to various dietary needs served in picturesque settings like shaded terraces or by the pool. The dinner experience at the on-site restaurant is also noteworthy, though a few guests mentioned occasional service issues.
The hotel exudes old-fashioned charm, complemented by lush greenery and flowers, despite some rooms being small and having outdated decor. Cleanliness is a standout feature with both rooms and common areas maintained in immaculate condition. The exceptional cleanliness, combined with the friendly and professional staff, elevates the overall hospitality experience.
The staff at Hotel Due Mari are frequently commended for their professionalism, friendliness and willingness to accommodate requests, contributing significantly to the welcoming atmosphere. Specific members of the team, such as Mrs. Milena and Mrs. Cristina, receive special mention, showcasing the personalized care and dedicated service that guests appreciate.
The outdoor saltwater pool and children's pool are highlights with the rooftop pool offering spectacular views. Despite some feedback regarding the smaller indoor pool, the poolside bar and excellent service enhance the overall relaxation experience. The hotel's parking facilities are advantageous, though some guests find the daily fee high.
Mixed reviews about the beds reveal that comfort levels vary with some guests finding them very comfortable while others reported issues with hardness and sagging mattresses. Although the hotel holds a four-star rating, some guests feel it falls short in certain areas, particularly regarding room updates and overall amenities versus cost. Despite this, many aspects, such as breakfast quality and friendly service, do align with four-star standards.
Overall, Hotel Due Mari shines in several areas, particularly its outstanding location, exceptional cleanliness and dedicated staff, ensuring a pleasant stay for guests. However, there are aspects, particularly in room comfort and some outdated features, that could benefit from improvement to fully meet four-star expectations. Show more
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Categories
Luxury Hotel
Beachfront Hotel
Hotel near The Beach
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Dog Friendly Hotel
Dogs Stay Free
Do you accept dogs in all rooms? Yes
Is there an extra charge? Free! There is no extra charge. Dogs stay for free.
Should the dog owner notify you before checking in? Yes, During the booking process
What is the maximum number of dogs per room? There is no limit
Standard Double RoomOverlooking the gardens or the street, this room offers free Wi-Fi.
Superior Double RoomLarge room overlooking the gardens or the sea, with free Wi-Fi.
SuiteThis spacious suite features a living area, frescoed ceilings and antique furnishings. It overlooks either the historical part of Sestri Levante or a quiet gardens area.
Flexible RoomPlease note that the room and bed type will be allocated at check-in according to availability. Guests may be asked to change rooms during the stay, and room types may vary.
Apartment with Garden ViewBoasting a private entrance, this air-conditioned apartment comes with 1 living room, 1 separate bedroom and 1 bathroom with a shower and a bidet. The kitchen features a refrigerator, kitchenware and a microwave. The apartment features a minibar, a tea and coffee maker, a seating area, a flat-screen TV with cable channels, as well as garden views. The unit has 3 beds.
Single RoomFeaturing free toiletries, this single room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned single room features a flat-screen TV with cable channels, a minibar, a wardrobe, a safe deposit box as well as a quiet street view. The unit has 1 bed.
Economy Double or Twin RoomProviding free toiletries, this twin/double room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned twin/double room provides a TV, a minibar, a wardrobe, a safe deposit box as well as an inner courtyard view.
About Hotel Due Mari
License: 010059-ALB-0005, IT010059A1GSBXFE2G
Guest Reviews
8.5
Very Good
Location
Hotel Due Mari in Sestri Levante boasts an exceptional location that has garnered high praise from guests. Its prime position offers convenient walking access to both the Bay of Silence and the bustling city center. Guests highlight the beauty of the surroundings and the hotel's central but tranquil setting, making it a perfect spot for both relaxation and exploration.
The hotel's proximity to stunning beaches and its panoramic views are frequently mentioned with many reviews emphasizing how wonderful it is to swim in the sea before breakfast. The convenience of the nearby pedestrian area and the train station adds to the allure, making sightseeing and local travel hassle-free.
Parking is also noted as a significant advantage, a rare find in Liguria, enhancing the overall convenience for those traveling by car. Guests appreciate the blend of a central location with the quiet serenity of the hotel's immediate surroundings.
The accommodation's unique position between two bays and near the old town captures the essence of Sestri Levante's charm, offering both picturesque views and easy access to cultural sights. Alongside the superb location, the friendly and professional staff contribute to the positive experience, ensuring a welcoming and pleasant stay for all visitors.
Breakfast
Hotel Due Mari receives high praise for its breakfast, described as varied, abundant and delicious. Guests appreciate the extensive range of options, catering to both sweet and savory preferences and highlights include the focus on quality and the presence of a dedicated chef. The availability of gluten-free and lactose-free options is noted, although some guests felt the selection of such items could be improved.
Reviewers particularly enjoy the breakfast settings with meals often served on a shaded terrace or by the pool, in beautifully maintained surroundings. The breakfast experience is complemented by the hotel's excellent location, close to the Bay of Silence and the very kind and helpful staff.
However, there were some criticism about the use of packaged products and the breakfast buffet being scattered. Some guests mentioned that the breakfast standard was not up to 4-star hotel expectations with occasional mentions of the offerings being less substantial than desired.
Overall, the generous, high-quality breakfast at Hotel Due Mari is a significant highlight for many visitors, enhanced by the lovely settings and exceptional service.
Dinner
Hotel Due Mari offers a delightful dining experience at their on-site restaurant, which is consistently described as excellent. Guests appreciate the opportunity to dine outside, adding an enjoyable ambiance to their meal. The hotel provides excellent services, including access to an indoor pool that guests often find very relaxing and private. However, some aspects of the restaurant service during dinner might need improvement, as a few guests noted rushed service and long waits with the food quality occasionally falling short of expectations. Despite these occasional hiccups, the restaurant is generally recommended for its overall dining experience.
Rooms
Hotel Due Mari exudes a charming, old-style ambiance with lush greenery and blooming flowers surrounding the property. Despite some rooms being small and outfitted with outdated decor, the overall cleanliness and pleasant atmosphere shine through. The staff receive high marks for their efficiency and friendliness. Some rooms offer delightful views of the garden or the sea, although others may face less desirable areas or have limited space. The bathrooms tend to be compact, yet well-maintained. The hotel boasts a clean and bright structure with a lovely outdoor area, while the interior decor, though old-fashioned, exudes a characteristic and pleasant charm. For guests seeking more spacious accommodations, certain rooms and suites are wonderfully large and offer excellent amenities. The hotel’s indoor pool and wellness area, though small, add a nice touch to the overall stay.
Beds
Hotel Due Mari has garnered mixed reviews regarding its beds. While some guests found the beds comfortable, clean and even praised the very comfortable bedding and excellent mattress, others reported issues, describing the beds as hard, very hard or even uncomfortable. A few guests noted that the mattresses in their rooms were sagging, which affected their sleep quality. Despite the variety of opinions, it seems that individual preferences played a significant role in how guests perceived the comfort of the beds. Beyond the beds, other details emerged from the reviews, such as small rooms and bathrooms with some requiring an internal staircase to access the bathroom. Overall, the feedback underscores a need for a more consistent standard of bed comfort at the hotel.
Cleanliness
Hotel Due Mari receives consistent praise for its exceptional cleanliness standards. Guest reviews frequently highlight the pristine condition of both the rooms and common areas, describing the hotel as very clean, immaculate and well-kept. The rooms are noted for being comfortable, spacious and well-furnished, contributing to an overall feeling of coziness and relaxation. The swimming pool and general structure of the hotel are also well-maintained.
Guests appreciate not only the cleanliness but also the professionalism and kindness of the staff, who are described as helpful and attentive. The combination of spotless rooms, diligent staff and an overall welcoming atmosphere makes the hotel feel like a home away from home. Despite one mention of the wellness area being less clean and outdated, the overwhelming sentiment across the reviews emphasizes excellent cleanliness and attention to detail throughout the hotel.
Moreover, the location of Hotel Due Mari is highly regarded, being conveniently close to both the sea and downtown, adding to the overall positive experience.
Staff
Hotel Due Mari in Sestri Levante boasts a team of exceptional staff who have continually impressed guests with their professionalism, friendliness and efficiency. Across numerous reviews, visitors have praised the warm and kind nature of the hotel's personnel, noting their genuine kindness and willingness to go above and beyond in accommodating requests. This consistent display of friendliness and helpfulness creates a welcoming atmosphere that enhances the overall guest experience.
The staff’s attentiveness is also highly commended with many highlighting their polite and professional demeanor. Specific mentions of individuals, such as Mrs. Milena and Mrs. Cristina, underscore the personalized care guests receive. Many reviews also speak of the staff being particularly accommodating and available, always eager to assist with any queries or needs.
The hotel's restaurant staff also receive high marks for their top-level service, further contributing to a positive dining experience. Additionally, the attention to cleanliness and the well-maintained common areas are frequently noted, further reflecting the staff's dedication to maintaining a high standard of hospitality.
In summary, Hotel Due Mari’s team is a key highlight, consistently delivering a friendly, professional and highly accommodating service, ensuring a memorable stay for all guests.
Pool
Nestled in a fantastic location at Baia del Silenzio, Hotel Due Mari boasts an inviting pool area that has garnered much praise from guests. The outdoor space is particularly enchanting with a well-maintained saltwater pool that's ideal for soaking in after a long day. Families will appreciate the adjacent children's pool, making it a hit for all ages. The rooftop pool offers a breathtaking view, adding an extra layer of charm to a refreshing swim.
For cooler or rainy days, the hotel provides an indoor pool, though it's noted to be smaller and requiring better maintenance. Complementing the poolside experience, the hotel also offers a bar for delightful drinks and snacks, enhancing the overall relaxation. Guests have lauded both the friendliness of the staff and the excellent service, which extends to daily linen changes and the convenience of a seawater swimming environment.
Whether enjoying the outdoor pool area filled with several charming plants or simply lounging around in this prime location, the pool at Hotel Due Mari is a highlight, contributing significantly to a pleasant stay.
Parking
Hotel Due Mari offers guests the convenience of private parking, though it comes with a fee of 25 euros per day. Many guests appreciate the availability of a secure, sheltered parking space, finding it particularly useful given the hotel's prominent location, where private parking is highly sought after. There are positive mentions of the hotel's internal garage, which is sheltered from the sun and directly accessible, adding to the ease of use.
Valet parking is provided for those who prefer it, enhancing the overall convenience for visitors. The hotel’s parking services have been described as excellent and a big plus for those staying at the property. It's worth noting that some guests found the daily parking fee to be on the higher side with a few comments expressing dissatisfaction over the additional cost.
Overall, the option for secure, convenient parking at Hotel Due Mari is a significant advantage, particularly in an area where parking can be difficult to find.
4 Star
Hotel Due Mari holds a four-star rating, yet there are mixed opinions regarding whether it lives up to this classification. Some guests feel that the property is outdated, suggesting that it has retained the standards from the 1970s and requires a thorough review, particularly concerning the rooms. Specific issues such as cramped and noisy rooms, poor air conditioning and an odd menu were noted, leading guests to believe that the price-performance ratio is not justified, especially when considering additional costs like parking fees.
Conversely, there have been some positive remarks aligning with four-star expectations. Breakfast was deemed satisfactory when compared to other four-star establishments and there were no major complaints in some aspects of the stay. However, incidents like finding the external door locked after midnight and waiting in vain for over twenty minutes left some guests questioning the service quality. Overall, while some elements meet the expected standards of a four-star hotel, there are areas in need of significant improvement to truly fit the classification and justify the costs.
Yes, Hotel Due Mari has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Outdoor Pool.
Yes, a spa is available at Hotel Due Mari.
Yes, Hotel Due Mari welcomes dogs. For more information, read the answers to the Dog Friendly questionnaire
Yes, parking facilities are available at Hotel Due Mari.