Donnington Manor Hotel
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Summary of reviewsDonnington Manor Hotel is highly praised for its serene and strategic location in the Kent countryside, close to Sevenoaks and significant tourist attractions like Chartwell House and Knole House. Its accessibility via the M25 motorway and nearby train stations makes it a convenient base for both leisure and business travelers. The availability of ample parking, including Tesla superchargers, further adds to its convenience.
The accommodation experience at the hotel is generally positive. Guests appreciate the spacious, clean and comfortable rooms, which come well-equipped with modern amenities like flat-screen TVs, air conditioning and stylish bathrooms. Beds are frequently described as very comfortable, contributing to a restful night's sleep. The hotel's high standard of cleanliness is consistently highlighted with rooms and public areas maintained in spotless condition.
Staff at Donnington Manor Hotel receive high marks for their friendliness, efficiency and professionalism. Guests often mention the warm welcomes and attentive service that contribute significantly to a pleasant stay. Whether assisting with directions or ensuring an enjoyable meal, the hotel staff are noted for going above and beyond to meet guest needs.
The hotel's amenities, including a well-equipped gym, are positively received, adding value to guests’ stays. Families find the hotel particularly accommodating with spacious, soundproof rooms and a welcoming atmosphere that makes traveling with children comfortable.
While breakfast at the hotel receives mixed reviews, many guests enjoy the range of both continental and full English options available in a pleasant setting. Some issues with organization and food quality were noted, but the overall breakfast experience is generally satisfactory. Dinner experiences varied as well with praise for good value and delicious food tempered by occasional slow service and inconsistent meal quality.
Wi-Fi connectivity is another mixed point with solid performance in public areas and some intermittent issues within the rooms. However, it generally meets basic browsing needs for most guests. Business travelers find the hotel well-suited to their needs with convenient facilities, professional staff and good spaces for working meals and business meetings.
In summary, Donnington Manor Hotel is lauded for its excellent location, comfortable and well-maintained rooms, exceptional staff and family-friendly atmosphere. While there are areas for improvement in breakfast service and Wi-Fi connectivity, the overall guest experience is highly positive, making it a recommended choice for various types of travelers.
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The accommodation experience at the hotel is generally positive. Guests appreciate the spacious, clean and comfortable rooms, which come well-equipped with modern amenities like flat-screen TVs, air conditioning and stylish bathrooms. Beds are frequently described as very comfortable, contributing to a restful night's sleep. The hotel's high standard of cleanliness is consistently highlighted with rooms and public areas maintained in spotless condition.
Staff at Donnington Manor Hotel receive high marks for their friendliness, efficiency and professionalism. Guests often mention the warm welcomes and attentive service that contribute significantly to a pleasant stay. Whether assisting with directions or ensuring an enjoyable meal, the hotel staff are noted for going above and beyond to meet guest needs.
The hotel's amenities, including a well-equipped gym, are positively received, adding value to guests’ stays. Families find the hotel particularly accommodating with spacious, soundproof rooms and a welcoming atmosphere that makes traveling with children comfortable.
While breakfast at the hotel receives mixed reviews, many guests enjoy the range of both continental and full English options available in a pleasant setting. Some issues with organization and food quality were noted, but the overall breakfast experience is generally satisfactory. Dinner experiences varied as well with praise for good value and delicious food tempered by occasional slow service and inconsistent meal quality.
Wi-Fi connectivity is another mixed point with solid performance in public areas and some intermittent issues within the rooms. However, it generally meets basic browsing needs for most guests. Business travelers find the hotel well-suited to their needs with convenient facilities, professional staff and good spaces for working meals and business meetings.
In summary, Donnington Manor Hotel is lauded for its excellent location, comfortable and well-maintained rooms, exceptional staff and family-friendly atmosphere. While there are areas for improvement in breakfast service and Wi-Fi connectivity, the overall guest experience is highly positive, making it a recommended choice for various types of travelers.
Hotel with EV Charging Stations
Hotel near Golf Courses
Family Friendly Hotel
Business Hotel
Accessible Hotel
Hotel with Gym
4-Star Hotel
Guest Reviews
The Donnington Manor Hotel boasts a superb location that caters to a variety of traveler needs. Nestled in the charming and peaceful Kent countryside, the hotel is ideally situated near Sevenoaks, making it convenient for accessing local attractions, including Chartwell House and Knole House. It also features excellent transport links, being close to both the M25 motorway and local train stations, which makes commuting into London or traveling down south a breeze.
Moreover, the hotel's proximity to Brands Hatch and other National Trust properties is highly appreciated by guests. The setting is described as beautiful, quiet and very relaxing. The availability of ample parking, including spaces for Tesla superchargers, adds to the convenience for those traveling by car.
For those seeking leisure, the hotel is situated just off the North Downs Way, perfect for walkers. Guests also commend the nearby amenities, including lovely local pubs and the ease of reaching nearby towns. It’s an excellent base not only for business trips to London but also for family gatherings and social events like weddings. With its combination of a serene environment and strategic location, Donnington Manor Hotel offers a perfect blend of tranquility and accessibility.
The breakfast experience at Donnington Manor Hotel received mixed reviews from guests. Many praised it as delicious, nicely cooked and extensive, highlighting the good selection of both continental and full English options. The porridge was noted as particularly satisfying and the self-service hot buffet had plenty of choices. Guests who enjoyed their breakfast appreciated the quality, presentation and pleasant surroundings.
However, there were frequent mentions of disorganization and chaos during breakfast service. Issues such as slow refilling of buffet items, cold or overcooked food and limited selections—especially for those with dietary restrictions—were common complaints. Some guests found the breakfast room small and overcrowded, which sometimes led to a long wait during busy times.
The quality and temperature of specific breakfast items, such as coffee, bacon, eggs and toast, appeared inconsistent. Guests also felt that the breakfast price was too high considering the quality and variety of food offered. On a few occasions, the breakfast lacked basic items like fresh rolls, non-dairy milk and fruits.
Despite these drawbacks, many guests agreed the breakfast was generally good, though it could benefit from better organization and a wider variety of options to befit a four-star establishment.
At the Donnington Manor Hotel, the dinner experience has garnered a mix of reactions from guests. Many visitors appreciated the good value with some praising the great food and describing their meals as excellent or delicious. The complimentary drinks and extras, such as free cake for birthdays, were also a pleasant surprise for some.
Conversely, some diners faced disappointments, citing issues like slow service, bland or subpar food and a lack of standout dishes on the menu. On occasion, meals were served cold or were not as described, leading to dissatisfaction. The restaurant environment was generally well-regarded for its pleasant ambience and politeness of the staff, though there were instances of noise and a dragging of tables that detracted from the experience.
Overall, it appears that while the Donnington Manor Hotel has the potential for memorable dining experiences, the consistency of food quality and service remains a topic of varied guest feedback.
Donnington Manor Hotel has received a wealth of positive feedback regarding its rooms, often noted for their spaciousness, cleanliness and comfort. Guests frequently mention that rooms are generously sized, well-furnished and equipped with large, comfortable beds, modern flat-screen TVs and stylish bathrooms featuring walk-in showers and rainfall showerheads. The hotel's decor, while sometimes described as needing an update, generally comes across as tasteful and comfortable.
Many reviews highlight well-maintained rooms that meet guests' needs for comfort, whether they're staying in standard, executive or luxury rooms. Soundproofing seems good overall, but there are a few mentions of noise from adjacent rooms or the nearby road.
Facilities within the rooms are often praised, including air conditioning, ample plug sockets with USB ports and nice extra touches like toiletries and modern fittings. Cleanliness is a standout feature with numerous mentions of spotless rooms and well-presented accommodations.
However, there were occasional minor issues reported, such as small or cramped rooms, noisy air conditioning and some rooms feeling a bit cold or in need of minor updates. Some guests found the standard rooms to be basic, but still comfortable and well-equipped.
Overall, Donnington Manor Hotel's rooms are favorably reviewed for their size, comfort and cleanliness with modern amenities and facilities that enhance the guest experience.
Donnington Manor Hotel generally receives positive feedback regarding their beds with many guests describing them as very comfortable. Words like "comfy," "luxurious," and "super comfy" are frequently used and several reviews highlight the benefit of large, spacious beds that provide a good night's sleep. The beddings were often praised for their neatness and comfort. A standout remark notes the beds to be among the "most comfortable ever."
However, some guests found instances where the mattress was either too soft or too hard, expressing dissatisfaction with smaller beds or duvets that were described as thin. Moreover, a minority mentioned uncomfortable pillows and instances of beds feeling itchy, indicating that while the majority of experiences were positive, there are occasional lapses in consistency. Overall, the reviews suggest that many will likely be pleased with the sleeping arrangements at Donnington Manor Hotel, though a few might encounter individual comfort issues.
Donnington Manor Hotel scores highly for cleanliness among its guests with many reviewers highlighting the spotless condition of the rooms and the hotel overall. Guests frequently described the rooms as clean, tidy and very comfortable with some even noting that the hotel was the cleanest they've ever stayed in. The bathrooms also received praise for being very clean and well-equipped with modern facilities.
The showers were appreciated for being powerful and providing hot water, while the overall maintenance of the property was noted positively with many mentioning that both rooms and public areas were well-kept. The hotel’s cleanliness was described as exemplary and exceptional, making it stand out in this regard.
However, there were a few criticisms regarding attention to detail in cleaning with mentions of mould in the shower and some areas like corridors needing vacuuming. Despite these minor issues, the general feedback strongly suggests that Donnington Manor Hotel maintains a high standard of cleanliness, contributing to a comfortable and pleasant stay for its guests.
The Donnington Manor Hotel boasts an impressive reputation for its exceptional staff. Guest reviews frequently highlight the friendliness, efficiency and helpfulness of the hotel team. From the receptionists to the restaurant staff, the majority of interactions are described as polite, professional and attentive. Many guests specifically commend the warm welcomes they received upon arrival and the engaging nature of the employees throughout their stay.
Customer service at the hotel is often noted as being top-notch with staff going above and beyond to ensure a pleasant experience. Instances of staff members being especially helpful, such as assisting with directions or making meal times more enjoyable, are common themes in the reviews. Despite a few mentions of slow service or less friendly encounters, the overall sentiment reflects a high level of satisfaction with the team’s dedication and kindness.
In particular, several staff members were singled out for their outstanding service, making significant contributions to guests' positive experiences. The overall atmosphere created by the hotel staff is one of warmth and hospitality, making Donnington Manor Hotel a place where guests feel genuinely cared for and valued.
The Wi-Fi experience at Donnington Manor Hotel received mixed reviews. Many guests found the Wi-Fi to be reliable and strong, especially in the restaurant with some mentioning that it had good speed and stability. The hotel offers free Wi-Fi, which many found hassle-free and appreciated during their stay.
On the flip side, several guests encountered issues with the Wi-Fi being intermittent or not very strong, particularly in their rooms. Some faced difficulties connecting and there were instances where the internet access was insufficient or dropped out, requiring re-registration. Additionally, there were administrative hiccups with the Wi-Fi code running out or being unavailable at times.
The review feedback also touched upon TV services with multiple guests pointing out that the TV experienced buffering and that some channels, specifically BBC1 and BBC2, were not accessible. Despite these drawbacks, the overall consensus suggests that while there are areas for improvement, the Wi-Fi at Donnington Manor Hotel generally meets basic browsing needs for its guests.
The gym at Donnington Manor Hotel receives praise for being well equipped, especially for a hotel setting. Guests frequently highlight its cleanliness and the convenience it provides for maintaining regular workouts during their stay. The gym is often described as a bonus, adding value to the overall guest experience. Despite these positives, a few guests mentioned not being aware of the gym's existence, indicating a potential gap in the hotel's communication. Nonetheless, for most visitors, the gym is a notable and appreciated feature of the hotel.
Donnington Manor Hotel is a highly recommended spot for families, particularly those traveling with children. The venue is well-equipped for family needs, offering spacious family rooms that ensure comfort and a restful stay. Guests frequently note the hotel's family-friendly atmosphere, especially appreciating the dedicated staff who are understanding and tolerant of children. This understanding contributes to making visits comfortable, even during potentially chaotic family events like reunions or holidays.
Parents will find peace of mind with soundproof rooms, which help both children and adults sleep well. Though the hotel has areas for improvement, such as a lack of assistance with luggage and occasional issues with other guests, the overall experience is positive. The hotel’s friendly and great staff further elevate the experience, ensuring families feel welcome and well-cared for.
Additionally, the hotel's quiet location adds to its appeal, providing a serene environment perfect for a restful family stay. With its strong focus on accommodating families and children, Donnington Manor Hotel is an excellent choice for those looking to travel with their little ones.
Donnington Manor Hotel caters well to business travelers, offering an array of conveniences tailored to professional needs. The hotel features a spacious car park and provides easy commute options to London, making it an excellent base for business trips. The central location and good local taxi services enhance its appeal for business stays.
The hotel is equipped with charging points for electric vehicles and hosts a comprehensive business-oriented layout, including executive rooms designed to support work needs. The business center with its 24-hour reception, is readily available for last-minute work or meetings. Guests particularly appreciated the quiet rooms, the professional staff at the front desk and the overall good service delivered throughout the hotel.
The lounge and restaurant areas are suitable for working meals, ensuring meetings and business dinners can be conducted comfortably. Additionally, the hotel offers suitable venues for conferences and business events.
While overall feedback was positive, noting the friendly staff, competitive pricing and excellent business facilities, there was a mention of a power outage due to a storm and a minor issue with obtaining a VAT receipt. Nonetheless, the hotel remains a favored choice among business travelers for its practical amenities and strategic location.
The Donnington Manor Hotel stands out for its convenient location, making it easily accessible for guests traveling by car with ample parking facilities and the added benefit of EV chargers. Many guests found the hotel an ideal stop-over spot, especially due to its proximity to Sevenoaks town. For those requiring specific accommodations, the hotel offers ground floor rooms and rooms near lifts, which several guests appreciated for their accessibility features.
Guests also noted the hotel's easy check-in process and overall convenience. However, there were mentions of some areas being less accessible, such as the long walk from the entrance to certain parts of the hotel and the lack of general accessible features. Despite this, the availability of lifts and good-sized showers contributed to a comfortable stay.
The hotel's family-friendly atmosphere and clear, straightforward breakfast offerings further added to its appeal. While the hotel may not be easily accessible from the train station, its many positives make it a viable option for travelers by car, looking for convenience and a comfortable stay.
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Location
Moreover, the hotel's proximity to Brands Hatch and other National Trust properties is highly appreciated by guests. The setting is described as beautiful, quiet and very relaxing. The availability of ample parking, including spaces for Tesla superchargers, adds to the convenience for those traveling by car.
For those seeking leisure, the hotel is situated just off the North Downs Way, perfect for walkers. Guests also commend the nearby amenities, including lovely local pubs and the ease of reaching nearby towns. It’s an excellent base not only for business trips to London but also for family gatherings and social events like weddings. With its combination of a serene environment and strategic location, Donnington Manor Hotel offers a perfect blend of tranquility and accessibility.
Breakfast
However, there were frequent mentions of disorganization and chaos during breakfast service. Issues such as slow refilling of buffet items, cold or overcooked food and limited selections—especially for those with dietary restrictions—were common complaints. Some guests found the breakfast room small and overcrowded, which sometimes led to a long wait during busy times.
The quality and temperature of specific breakfast items, such as coffee, bacon, eggs and toast, appeared inconsistent. Guests also felt that the breakfast price was too high considering the quality and variety of food offered. On a few occasions, the breakfast lacked basic items like fresh rolls, non-dairy milk and fruits.
Despite these drawbacks, many guests agreed the breakfast was generally good, though it could benefit from better organization and a wider variety of options to befit a four-star establishment.
Dinner
Conversely, some diners faced disappointments, citing issues like slow service, bland or subpar food and a lack of standout dishes on the menu. On occasion, meals were served cold or were not as described, leading to dissatisfaction. The restaurant environment was generally well-regarded for its pleasant ambience and politeness of the staff, though there were instances of noise and a dragging of tables that detracted from the experience.
Overall, it appears that while the Donnington Manor Hotel has the potential for memorable dining experiences, the consistency of food quality and service remains a topic of varied guest feedback.
Rooms
Many reviews highlight well-maintained rooms that meet guests' needs for comfort, whether they're staying in standard, executive or luxury rooms. Soundproofing seems good overall, but there are a few mentions of noise from adjacent rooms or the nearby road.
Facilities within the rooms are often praised, including air conditioning, ample plug sockets with USB ports and nice extra touches like toiletries and modern fittings. Cleanliness is a standout feature with numerous mentions of spotless rooms and well-presented accommodations.
However, there were occasional minor issues reported, such as small or cramped rooms, noisy air conditioning and some rooms feeling a bit cold or in need of minor updates. Some guests found the standard rooms to be basic, but still comfortable and well-equipped.
Overall, Donnington Manor Hotel's rooms are favorably reviewed for their size, comfort and cleanliness with modern amenities and facilities that enhance the guest experience.
Beds
However, some guests found instances where the mattress was either too soft or too hard, expressing dissatisfaction with smaller beds or duvets that were described as thin. Moreover, a minority mentioned uncomfortable pillows and instances of beds feeling itchy, indicating that while the majority of experiences were positive, there are occasional lapses in consistency. Overall, the reviews suggest that many will likely be pleased with the sleeping arrangements at Donnington Manor Hotel, though a few might encounter individual comfort issues.
Cleanliness
The showers were appreciated for being powerful and providing hot water, while the overall maintenance of the property was noted positively with many mentioning that both rooms and public areas were well-kept. The hotel’s cleanliness was described as exemplary and exceptional, making it stand out in this regard.
However, there were a few criticisms regarding attention to detail in cleaning with mentions of mould in the shower and some areas like corridors needing vacuuming. Despite these minor issues, the general feedback strongly suggests that Donnington Manor Hotel maintains a high standard of cleanliness, contributing to a comfortable and pleasant stay for its guests.
Staff
Customer service at the hotel is often noted as being top-notch with staff going above and beyond to ensure a pleasant experience. Instances of staff members being especially helpful, such as assisting with directions or making meal times more enjoyable, are common themes in the reviews. Despite a few mentions of slow service or less friendly encounters, the overall sentiment reflects a high level of satisfaction with the team’s dedication and kindness.
In particular, several staff members were singled out for their outstanding service, making significant contributions to guests' positive experiences. The overall atmosphere created by the hotel staff is one of warmth and hospitality, making Donnington Manor Hotel a place where guests feel genuinely cared for and valued.
Wi-Fi
On the flip side, several guests encountered issues with the Wi-Fi being intermittent or not very strong, particularly in their rooms. Some faced difficulties connecting and there were instances where the internet access was insufficient or dropped out, requiring re-registration. Additionally, there were administrative hiccups with the Wi-Fi code running out or being unavailable at times.
The review feedback also touched upon TV services with multiple guests pointing out that the TV experienced buffering and that some channels, specifically BBC1 and BBC2, were not accessible. Despite these drawbacks, the overall consensus suggests that while there are areas for improvement, the Wi-Fi at Donnington Manor Hotel generally meets basic browsing needs for its guests.
Gym
Family
Parents will find peace of mind with soundproof rooms, which help both children and adults sleep well. Though the hotel has areas for improvement, such as a lack of assistance with luggage and occasional issues with other guests, the overall experience is positive. The hotel’s friendly and great staff further elevate the experience, ensuring families feel welcome and well-cared for.
Additionally, the hotel's quiet location adds to its appeal, providing a serene environment perfect for a restful family stay. With its strong focus on accommodating families and children, Donnington Manor Hotel is an excellent choice for those looking to travel with their little ones.
Business
The hotel is equipped with charging points for electric vehicles and hosts a comprehensive business-oriented layout, including executive rooms designed to support work needs. The business center with its 24-hour reception, is readily available for last-minute work or meetings. Guests particularly appreciated the quiet rooms, the professional staff at the front desk and the overall good service delivered throughout the hotel.
The lounge and restaurant areas are suitable for working meals, ensuring meetings and business dinners can be conducted comfortably. Additionally, the hotel offers suitable venues for conferences and business events.
While overall feedback was positive, noting the friendly staff, competitive pricing and excellent business facilities, there was a mention of a power outage due to a storm and a minor issue with obtaining a VAT receipt. Nonetheless, the hotel remains a favored choice among business travelers for its practical amenities and strategic location.
Accessible
Guests also noted the hotel's easy check-in process and overall convenience. However, there were mentions of some areas being less accessible, such as the long walk from the entrance to certain parts of the hotel and the lack of general accessible features. Despite this, the availability of lifts and good-sized showers contributed to a comfortable stay.
The hotel's family-friendly atmosphere and clear, straightforward breakfast offerings further added to its appeal. While the hotel may not be easily accessible from the train station, its many positives make it a viable option for travelers by car, looking for convenience and a comfortable stay.
No, Donnington Manor Hotel doesn't have any pool.
No, a spa isn't available at Donnington Manor Hotel.
No, Donnington Manor Hotel doesn't allow dogs.
No, parking facilities aren't available at Donnington Manor Hotel.
Yes, Donnington Manor Hotel has a gym.
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