Xperience Kiroseiz Parkland
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Summary of reviewsXperience Kiroseiz Parkland offers a well-rounded vacation experience, largely praised for its strategic location and family-friendly amenities. Positioned near key attractions like Naama Bay, Old Market and Soho Square, the hotel benefits from convenient taxi accessibility and provides timely shuttle services to nearby beaches and sister hotels. The hotel's spaciousness, pleasant surroundings and lush green areas contribute to a peaceful ambiance that guests find attractive and relaxing.
In terms of dining, the breakfast and dinner services receive mixed feedback but are generally seen positively. Breakfast is appreciated for its variety, especially the pastries, eggs and pancakes, although some guests find it repetitive. Dinner features abundant and diverse dishes, including well-received grilled foods and themed menus. The Italian and seafood restaurants stand out. However, there are occasional criticisms of food being repetitive, cold or of mediocre quality and the all-inclusive drinks falling short of expectations.
Regarding accommodations, guests frequently appreciate the spacious and clean rooms, often highlighting lovely pool views and the politeness of the staff. While some rooms could benefit from modernization and better maintenance, the dedicated housekeeping staff help ensure a comfortable stay. The consistency of cleanliness across the hotel, including common areas, is also noted, though there is room for improvement.
The hotel's staff receive high praise for their friendliness, helpfulness and efficiency in enhancing the overall guest experience. Specific staff members are often mentioned for their exceptional service across various hotel areas, including reception, restaurants and housekeeping.
Aquatic amenities are a highlight with multiple clean and well-maintained pools catering to different age groups and proficiency levels. The water park, in particular, is a favorite among families. The attentive lifeguard team and engaging poolside activities add to the fun and safety of these facilities.
While guests appreciate the beauty and cleanliness of the private beaches, the distance from the hotel and the logistical issues associated with the shuttle service pose challenges. The sandy beach is ideal for children and the coral beach offers excellent snorkeling, but the need for advance booking and occasional disorganization of the shuttle service are noted drawbacks.
Lastly, while WiFi is generally functional in public areas, the connectivity in rooms can be unreliable, leading some guests to resort to local SIM cards for a more stable internet connection.
Overall, Xperience Kiroseiz Parkland stands out for its excellent location, range of amenities, friendly staff and enjoyable family-friendly environment. With improvements in dining variety, room maintenance and better WiFi connectivity, the hotel has the potential to elevate the guest experience even further.
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In terms of dining, the breakfast and dinner services receive mixed feedback but are generally seen positively. Breakfast is appreciated for its variety, especially the pastries, eggs and pancakes, although some guests find it repetitive. Dinner features abundant and diverse dishes, including well-received grilled foods and themed menus. The Italian and seafood restaurants stand out. However, there are occasional criticisms of food being repetitive, cold or of mediocre quality and the all-inclusive drinks falling short of expectations.
Regarding accommodations, guests frequently appreciate the spacious and clean rooms, often highlighting lovely pool views and the politeness of the staff. While some rooms could benefit from modernization and better maintenance, the dedicated housekeeping staff help ensure a comfortable stay. The consistency of cleanliness across the hotel, including common areas, is also noted, though there is room for improvement.
The hotel's staff receive high praise for their friendliness, helpfulness and efficiency in enhancing the overall guest experience. Specific staff members are often mentioned for their exceptional service across various hotel areas, including reception, restaurants and housekeeping.
Aquatic amenities are a highlight with multiple clean and well-maintained pools catering to different age groups and proficiency levels. The water park, in particular, is a favorite among families. The attentive lifeguard team and engaging poolside activities add to the fun and safety of these facilities.
While guests appreciate the beauty and cleanliness of the private beaches, the distance from the hotel and the logistical issues associated with the shuttle service pose challenges. The sandy beach is ideal for children and the coral beach offers excellent snorkeling, but the need for advance booking and occasional disorganization of the shuttle service are noted drawbacks.
Lastly, while WiFi is generally functional in public areas, the connectivity in rooms can be unreliable, leading some guests to resort to local SIM cards for a more stable internet connection.
Overall, Xperience Kiroseiz Parkland stands out for its excellent location, range of amenities, friendly staff and enjoyable family-friendly environment. With improvements in dining variety, room maintenance and better WiFi connectivity, the hotel has the potential to elevate the guest experience even further.
Resort with All Inclusive Packages
Luxury Resort
Resort Taking Steps Towards Sustainability
Resort for Honeymoon
Resort with Spa
Family Friendly Resort
Romantic Resort
Resort with Swimming Pool
Heated Pool Outdoor Pool
Business Resort
Resort with Parking
Accessible Resort
Resort with Gym
Resort with Tennis Courts
5-Star Resort
Resort with Outdoor Pool
Resort with Heated Pool
Guest Reviews
Xperience Kiroseiz Parkland boasts a prime location that's mentioned frequently in guest reviews. Strategically positioned near key attractions and the airport, it's particularly praised for its proximity to Naama Bay, Old Market and Soho Square, making it easy to move around and explore the vibrant city of Sharm El-Sheikh. The hotel's surroundings are often described as very nice, beautiful and excellent with a special nod to its green areas and peaceful ambiance.
While not directly on the beach, the resort offers timely shuttle services to coastal areas and sister hotels, allowing guests to enjoy the beautiful sandy and coral beaches without much hassle. For those who prefer staying closer, a central shopping center and various markets are just a short walk or drive away, adding to the convenience of the location.
Guests also appreciate the hotel's spaciousness and the range of services it provides, from clean rooms and enjoyable swimming pools to a well-maintained water park. Despite its large size, the resort manages to keep everything relatively close by, enhancing the overall convenience of the stay.
Several reviews highlight the seamless taxi accessibility for sightseeing, ensuring that major tourist spots are within comfortable reach. The hotel's blend of strategic placement, good amenities and pleasant surroundings makes it a compelling choice for families and travelers looking to experience the best of Sharm El-Sheikh.
Xperience Kiroseiz Parkland offers a breakfast experience that has garnered mixed feedback from its guests. On the positive side, many have praised the breakfast for being good with some highlighting the pastries, especially the croissants and freshly prepared eggs and pancakes as fantastic. The service at breakfast time also received commendations with some guests rating it top-notch. In general, the variety at breakfast was appreciated, offering options like croissants, pancakes, honey and yogurt. Many guests found the breakfast sufficient, plentiful and very good with some even describing it as excellent and perfect.
However, not all feedback was glowing. A common point of criticism was the repetitiveness of the breakfast menu, which some guests found boring and lacking in diversity. Despite the quality and preparation of the food being satisfactory for many, others noted that the same dishes were served every day. Issues with long lines at the buffet tables and a lack of variety were also mentioned.
Overall, while Xperience Kiroseiz Parkland's breakfast offerings have many strengths, there is room for improvement, particularly in diversifying the menu and managing buffet service more effectively.
Dinner at Xperience Kiroseiz Parkland leaves guests with mixed impressions. Many reviewers highlight the abundance and variety of dishes, particularly praising the grilled food and themed menus which change every evening. The possibility of booking all three main meals is appreciated and some guests note that the food is delicious and diverse, catering well to different dietary preferences including vegetarian options.
The Italian and seafood restaurants receive special mention for their atmosphere and tasty offerings, contributing positively to the overall dining experience. The quality of food ranges from acceptable to excellent for some with a significant number of guests enjoying the diverse and plentiful buffet options available during dinner.
However, not all feedback is positive. Some guests find the food repetitive and lacking in variety, noting that the same dishes are served daily with minimal changes. There are reports of food being tasteless, cold and of mediocre quality. Additionally, the all-inclusive drinks are criticized for poor quality, described as little more than colored water. Issues such as a lack of variety in snacks and beverages and the occasional necessity of paying additional fees, also detract from the dining experience for some guests.
In summary, while Xperience Kiroseiz Parkland offers a diverse and plentiful dinner service that many guests enjoy, there is room for improvement in terms of variety, temperature and taste consistency.
At Xperience Kiroseiz Parkland, guests have mixed feelings about the rooms. Many guests appreciated the spacious and clean accommodations with lovely pool views from their balconies. The comfort of the beds and the politeness of the staff were also frequently praised. Some rooms were described as clean and well-maintained with some guests even receiving upgrades to more spacious or better-located rooms, enhancing their stays.
However, several aspects were found lacking. A recurrent theme in reviews was the outdated furniture and the need for significant maintenance. Issues included broken fixtures, malfunctioning air conditioning and poor lighting. Cleanliness was another point of contention; while some found the rooms spotless, others experienced poor housekeeping and even encounters with insects.
Additional complaints highlighted the inadequacy of room amenities, such as non-functioning safes, empty refrigerators and sporadic room service. For families, spacious rooms with convenient access to pools were a plus, but the lack of everyday cleaning and broken facilities dampened their experience. Despite the downsides, the dedicated cleaning staff ensured that rooms were comfortable for many guests, emphasizing that thorough maintenance and modernization could vastly improve the overall guest experience.
Despite some inconsistencies, many guests at Xperience Kiroseiz Parkland found the beds to be quite comfortable. Numerous reviewers praised the beds for providing a good night's sleep with some specifically noting that they experienced no back pain. Positive feedback about the beds being big and comfortable was also recurrent. Guests appreciated the fresh bed linens and overall cleanliness.
However, there were several reports about issues such as stained bedding, broken beds and unclean sheets. There were also instances where guests did not receive the type of bed they had reserved with complaints about twin beds being given instead of double beds and insufficient arrangements for extra beds. Despite these problems, the comfortable beds were a highlight for many visitors.
Guest reviews for Xperience Kiroseiz Parkland are quite varied regarding the hotel's cleanliness. On a positive note, many guests found the hotel to be clean and comfortable with tidy rooms and daily room cleaning services. The hotel's exterior and common areas like the courtyard were also appreciated for being clean and organized. Some were impressed with the staff's dedication to maintaining cleanliness and there were mentions of creative towel displays by the housekeeping staff, which entertained the guests' children.
However, the reviews also highlight several areas needing improvement. Numerous guests noted that the cleanliness of the rooms and bathrooms was inconsistent with reports of dusty corners, unclean sheets and even disconcerting findings such as urine and blood stains. The hotel's common areas, including swimming pools, hallways and dining rooms, were frequently described as not very clean with specific mentions of dirty toilets and greasy plates.
Guests frequently pointed out the need for better maintenance and more rigorous cleaning protocols throughout the hotel. The gym and pool areas were often cited as places particularly in need of attention. Additionally, food cleanliness was a concern for many with some experiencing stomach pains during their stay.
Overall, while some guests had a satisfactory stay with clean rooms and a well-maintained environment, many others felt that the hotel fell short of their cleanliness expectations, especially for a five-star establishment. Improvements in housekeeping consistency and maintenance of common areas would significantly enhance the guest experience.
The staff at Xperience Kiroseiz Parkland are predominantly highlighted for being friendly, helpful and polite, making a noticeable positive impact on guests' stays. Key figures, such as Mariam at the reception, are frequently mentioned for their efficiency and warm hospitality, contributing significantly to the guest experience. Many guests appreciated the attentive service from staff members at various points of contact in the hotel, including the reception, restaurant and housekeeping.
Specific staff members like Angie, Alex from the animation team, Amr and Mina are noted for their exceptional service and dedication. The lifeguards and bar staff also receive praise for their friendliness and attentiveness. While the majority of the feedback highlights the cooperative and responsive nature of the staff, there are occasional mentions of unprofessionalism and rudeness from certain team members, primarily at the restaurant and reception areas.
Overall, the staff's friendly demeanor, willingness to assist and professional conduct stand out, enhancing the overall hospitality of the hotel and earning high praise from many visitors. Some areas for improvement include better training to ensure consistent professionalism across all interactions and addressing concerns related to maintenance and room service promptly.
While staying at Xperience Kiroseiz Parkland, guests have found the WiFi experience to be quite varied. In many public areas, the WiFi generally works well and is often reliable enough to stream videos without interruption. Some guests even report that the internet speed and coverage inside the rooms are good, allowing for consistent connectivity across the hotel grounds.
However, the situation in individual rooms can be quite different with many guests experiencing weak or unstable connections, frequent disconnects and annoyingly slow speeds. In certain apartments, the WiFi can be described as "shockingly terrible" or a complete failure. At times, guests have had to resort to local SIM cards for a more reliable internet connection, as the coverage in their accommodations was virtually non-existent.
Moreover, the WiFi system requires a separate password for each device, which can be inconvenient and cumbersome. While there is free WiFi available, it often necessitates interaction with the reception to retrieve the passwords and its quality fluctuates significantly throughout the property. For those expecting seamless and robust internet service throughout their stay, the hotel’s WiFi might fall short of expectations, signaling a potential area for improvement.
The spa at Xperience Kiroseiz Parkland has garnered mixed feedback from guests. Many praise the skill and talent of the beauty therapists and masseurs, specifically recommending individuals like Donia, who is recognized as a master of massage. The massage treatments themselves are often described as perfect and great for relaxation with the jacuzzi particularly highlighted for its wonderful relaxing qualities.
However, some aspects of the spa have room for improvement. There were concerns regarding the facilities with several guests noting that the spa center appears dated and in need of renovation. The facility charges extra for its services, which deterred some guests with several pointing out the relatively high cost of treatments such as foot massages and sauna sessions. Additionally, there were mentions of disappointing experiences with service duration and professionalism, leading to suggestions for staff replacements. Despite this, guests did find some room for negotiation on prices if you are willing to inquire.
Xperience Kiroseiz Parkland offers a diverse range of aquatic amenities, featuring multiple pools suitable for both adults and children, including a well-lauded water park. Guests frequently highlight the variety, size and cleanliness of the pools with many appreciating the different depths that cater to various age groups and swimming proficiencies. The amenities provided, such as towels, umbrellas and chairs, add to the convenience of guests.
The water park stands out as a major attraction, garnering praise for its fun and well-maintained slides. The staff, particularly the lifeguards, are noted for being helpful and attentive. Despite some occasional complaints regarding maintenance and cleanliness, the majority of visitors find the pool areas to be tidy and enjoyable. The animation team and poolside activities receive positive feedback for enhancing the overall experience, making the pools not just areas for swimming but also for entertainment.
The pool-side bars and the provision of drinks within the complex are well-received and there are positive mentions of heated pools and pools accessible to disabled guests. Although some guests expressed dissatisfaction with the crowded nature of the pools and the early closing hours, the variety and thoughtful design of the pool areas generally leave a good impression. Overall, Xperience Kiroseiz Parkland’s pools and water-related facilities offer a fulfilling and fun aspect to the stay, particularly for families and those seeking a vibrant aquatic experience.
The beach experience at Xperience Kiroseiz Parkland has garnered mixed reviews from past guests. On the positive side, guests frequently praise the private beaches for their beautiful, clean and stunning environments. The sandy beach is noted to be great for children, offering clear water and clean sand, while the coral beach provides an amazing snorkeling experience with beautiful coral reefs and abundant marine life.
However, a consistent drawback mentioned across reviews is the distance of the beaches from the hotel. Guests often note that the beaches are far away, requiring a shuttle bus, which needs to be booked a day in advance. There were also concerns about the shuttle service with some guests finding it disorganized and crowded, resulting in stressful trips and limited return schedule options.
Despite these logistical issues, guests have appreciated the facilities at the beaches, including the presence of a sandy beach and a rocky beach, both offering distinct experiences. The coral beach, in particular, received acclaim for its beauty and snorkeling opportunities. However, there were mentions of the sandy beach being small and boring for some guests.
Overall, while the beaches associated with the hotel are praised for their natural beauty, the distance and shuttle service logistics appear to be areas needing improvement.
Xperience Kiroseiz Parkland stands out as an ideal destination for families, especially those with young children. The resort is praised for its large, integrated complex that ensures a variety of activities suitable for all ages. Highlights for families include the aqua park, playgrounds and numerous daily activities for both children and adults. The facilities are specifically designed to meet family needs, ensuring that kids have an abundance of fun and engaging options.
The atmosphere is family-friendly and the staff receive commendations for their politeness and helpful nature. The resort is noted for being safe, spacious and providing excellent value for money. With clean rooms and a comprehensive range of amenities, it offers a comfortable stay for families.
Dining at the resort three times a day is an enjoyable experience, enhancing the overall stay. Despite a few mentions of facilities needing more attention or some being temporarily closed, the majority of reviews reflect a positive family experience. Evening entertainment is varied and engaging, contributing further to a dream vacation setting for families.
Particular praise is given to the animation team, whose efforts ensure that children remain delighted and entertained throughout their stay. Additionally, the water park, featuring slides with European safety standards, is repeatedly highlighted as a major draw for families. The resort also provides excellent accessibility features, catering to a wide range of guest needs.
In summary, Xperience Kiroseiz Parkland excels as a family-friendly resort, making it a top recommendation for those seeking a memorable family vacation with plenty of activities and excellent service.
Xperience Kiroseiz Parkland aims to offer a five-star experience to its guests, as advertised on various booking platforms. However, reviews indicate a discrepancy between the expectation set by its five-star label and the actual experience provided. Numerous guests feel that the facilities and services fall short of the five-star standard, often rating it closer to a three or four-star level. There are consistent remarks about the hotel not living up to five-star qualifications and some guests even claim the rating is misleading.
On the positive side, some guests have described their stay as a five-star experience, praising the hotel's friendly staff and excellent service. The international cuisine offered at the hotel's restaurants has also been highlighted as a positive aspect with food being varied and tasty. Despite these positives, issues such as room cleanliness, food quality and amenities like the lack of slippers or diet sugar have prevented many from endorsing the five-star rating.
Overall, while the friendly staff and some services at Xperience Kiroseiz Parkland receive praise, the general consensus among guest reviews suggests that the hotel does not fully meet the standards of a five-star establishment.
Xperience Kiroseiz Parkland is often described as a three-star hotel by its guests, even though it is sometimes marketed as a four-star establishment. Many guests have agreed that the quality of the facilities and services align more closely with what one would expect from a three-star property. The hydromassage area is noted to be unheated and feedback on the buffet food has been largely negative with remarks about it being awful and often finished quickly.
Some guests have appreciated the staff, describing them as very nice and fitting for a three-star rating. However, opinions vary widely with some guests feeling the hotel does not meet even a three-star standard due to outdated furniture and a general feeling of the hotel being overrated.
Overall, while there are positive mentions of the overall impression being good, many reviews suggest that the hotel does not live up to higher star ratings, making three stars a more accurate reflection of what Xperience Kiroseiz Parkland offers.
Xperience Kiroseiz Parkland is an excellent choice for business travelers, providing a sophisticated work atmosphere combined with exceptional service. The hotel staff are consistently highlighted as professional, welcoming and committed to guest satisfaction. In particular, the reception team, managed impressively by Mr. Hani, receives praise for their cooperative and outstanding service. Business guests can expect a friendly and helpful environment where the staff go out of their way to ensure a positive experience. The excellent and cost-effective amenities further enhance the overall stay, making this hotel a commendable option for business purposes.
Xperience Kiroseiz Parkland stands out as a highly accessible option for guests with disabilities with the hotel offering comprehensive accessibility features throughout its premises. The swimming pools are designed to accommodate disabled individuals, ensuring everyone can enjoy this facility. The staff's responsiveness in emergencies is particularly noteworthy; they proved helpful in critical situations, including sourcing pharmacy assistance late at night and providing support when a guest's son fell ill. Overall, the hotel maintains a very disability-friendly environment, characterized by accessible facilities and attentive staff.
Xperience Kiroseiz Parkland offers a unique feature with its heated pools, particularly appreciated during the colder months, such as in December. Guests highlight the availability of both natural and heated pools, which serve as a pleasant addition to the amenities. The heated pool feature is noted as an added bonus, enhancing the overall experience even when showering with warm water is desired. Despite some comments about cold water, the presence of heated swimming options generally contributes positively to the hotel’s appeal. The provision of heated pools is a valued aspect for many visitors, bringing comfort and enjoyment to their stay.
Xperience Kiroseiz Parkland boasts an impressive array of swimming facilities that cater to guests of all ages. The hotel features multiple large and clean outdoor pools, ensuring ample space and variety for both adults and children. Visitors appreciate the different depths and the availability of a heated pool, particularly in December. The provision of towels, umbrellas and chairs further enhances the poolside experience.
A standout feature is the separate water park, which adds an extra layer of fun and excitement without needing to leave the hotel premises. This area is especially popular among families, making it a highlight of the stay. Many guests have also enjoyed the scenic pool views from their rooms.
Whether looking for a refreshing swim or a day of splashing in the aqua park, the hotel’s multiple pools and related amenities consistently receive positive feedback for their cleanliness and enjoyment value. Although lacking a private beach, the hotel's extensive swimming facilities more than make up for this, providing a comprehensive and satisfying aquatic experience for its guests.
Xperience Kiroseiz Parkland offers a mixed experience for honeymooners. While the hotel provides romantic spots and surprising honeymoon gifts that add to the celebration, some guests feel the venue lacks dedicated honeymoon-related amenities. The tranquil and private atmosphere contributes positively to a romantic getaway. However, the overall sentiment is that the hotel may not be the most suitable choice for couples specifically seeking a honeymoon-focused retreat.
Xperience Kiroseiz Parkland offers an experience that combines the beauty of its design and facilities with a diverse buffet and convenient amenities like a shuttle service and free rides to nearby beaches. The hotel's driveway is strikingly beautiful, adding to its initial luxurious feel. Guests speak highly of the elegant rooms, which meet luxurious standards and contribute to a sense of sophistication.
However, while the hotel exhibits some features of a high-end stay, it does not consistently meet the expectations of a five-star rating. Some visitors have noted that the level of service and overall experience fall short of what they anticipated from a hotel with such a high rating. For those looking for a truly luxurious vacation, it might not be the most fitting choice. Extra charges have also been reported, which can be an unforeseen inconvenience.
In essence, the hotel presents a mix of opulent amenities and beautiful design, making it suitable for short stays but perhaps not meeting the full spectrum of luxury required for a five-star rating.
Xperience Kiroseiz Parkland offers a compelling stay set in a beautiful environment that provides a perfect backdrop for couples. Many guests have described the ambiance as romantic and enjoyed the tranquility and privacy the hotel has to offer. The candlelight dinners at Nathan's restaurant especially added to the romantic atmosphere, making it an ideal setting for couples to enjoy a special evening together. The hotel's setting, combined with its comfortable amenities, resonated well with honeymooners, some of whom enjoyed dedicated honeymoon suites, though there were mixed experiences regarding room quality. Overall, it appears to be a welcoming destination with enjoyable amenities, creating a calm and very romantic atmosphere for couples looking to stay.
Location Show Map
Location
While not directly on the beach, the resort offers timely shuttle services to coastal areas and sister hotels, allowing guests to enjoy the beautiful sandy and coral beaches without much hassle. For those who prefer staying closer, a central shopping center and various markets are just a short walk or drive away, adding to the convenience of the location.
Guests also appreciate the hotel's spaciousness and the range of services it provides, from clean rooms and enjoyable swimming pools to a well-maintained water park. Despite its large size, the resort manages to keep everything relatively close by, enhancing the overall convenience of the stay.
Several reviews highlight the seamless taxi accessibility for sightseeing, ensuring that major tourist spots are within comfortable reach. The hotel's blend of strategic placement, good amenities and pleasant surroundings makes it a compelling choice for families and travelers looking to experience the best of Sharm El-Sheikh.
Breakfast
However, not all feedback was glowing. A common point of criticism was the repetitiveness of the breakfast menu, which some guests found boring and lacking in diversity. Despite the quality and preparation of the food being satisfactory for many, others noted that the same dishes were served every day. Issues with long lines at the buffet tables and a lack of variety were also mentioned.
Overall, while Xperience Kiroseiz Parkland's breakfast offerings have many strengths, there is room for improvement, particularly in diversifying the menu and managing buffet service more effectively.
Dinner
The Italian and seafood restaurants receive special mention for their atmosphere and tasty offerings, contributing positively to the overall dining experience. The quality of food ranges from acceptable to excellent for some with a significant number of guests enjoying the diverse and plentiful buffet options available during dinner.
However, not all feedback is positive. Some guests find the food repetitive and lacking in variety, noting that the same dishes are served daily with minimal changes. There are reports of food being tasteless, cold and of mediocre quality. Additionally, the all-inclusive drinks are criticized for poor quality, described as little more than colored water. Issues such as a lack of variety in snacks and beverages and the occasional necessity of paying additional fees, also detract from the dining experience for some guests.
In summary, while Xperience Kiroseiz Parkland offers a diverse and plentiful dinner service that many guests enjoy, there is room for improvement in terms of variety, temperature and taste consistency.
Rooms
However, several aspects were found lacking. A recurrent theme in reviews was the outdated furniture and the need for significant maintenance. Issues included broken fixtures, malfunctioning air conditioning and poor lighting. Cleanliness was another point of contention; while some found the rooms spotless, others experienced poor housekeeping and even encounters with insects.
Additional complaints highlighted the inadequacy of room amenities, such as non-functioning safes, empty refrigerators and sporadic room service. For families, spacious rooms with convenient access to pools were a plus, but the lack of everyday cleaning and broken facilities dampened their experience. Despite the downsides, the dedicated cleaning staff ensured that rooms were comfortable for many guests, emphasizing that thorough maintenance and modernization could vastly improve the overall guest experience.
Beds
However, there were several reports about issues such as stained bedding, broken beds and unclean sheets. There were also instances where guests did not receive the type of bed they had reserved with complaints about twin beds being given instead of double beds and insufficient arrangements for extra beds. Despite these problems, the comfortable beds were a highlight for many visitors.
Cleanliness
However, the reviews also highlight several areas needing improvement. Numerous guests noted that the cleanliness of the rooms and bathrooms was inconsistent with reports of dusty corners, unclean sheets and even disconcerting findings such as urine and blood stains. The hotel's common areas, including swimming pools, hallways and dining rooms, were frequently described as not very clean with specific mentions of dirty toilets and greasy plates.
Guests frequently pointed out the need for better maintenance and more rigorous cleaning protocols throughout the hotel. The gym and pool areas were often cited as places particularly in need of attention. Additionally, food cleanliness was a concern for many with some experiencing stomach pains during their stay.
Overall, while some guests had a satisfactory stay with clean rooms and a well-maintained environment, many others felt that the hotel fell short of their cleanliness expectations, especially for a five-star establishment. Improvements in housekeeping consistency and maintenance of common areas would significantly enhance the guest experience.
Staff
Specific staff members like Angie, Alex from the animation team, Amr and Mina are noted for their exceptional service and dedication. The lifeguards and bar staff also receive praise for their friendliness and attentiveness. While the majority of the feedback highlights the cooperative and responsive nature of the staff, there are occasional mentions of unprofessionalism and rudeness from certain team members, primarily at the restaurant and reception areas.
Overall, the staff's friendly demeanor, willingness to assist and professional conduct stand out, enhancing the overall hospitality of the hotel and earning high praise from many visitors. Some areas for improvement include better training to ensure consistent professionalism across all interactions and addressing concerns related to maintenance and room service promptly.
Wi-Fi
However, the situation in individual rooms can be quite different with many guests experiencing weak or unstable connections, frequent disconnects and annoyingly slow speeds. In certain apartments, the WiFi can be described as "shockingly terrible" or a complete failure. At times, guests have had to resort to local SIM cards for a more reliable internet connection, as the coverage in their accommodations was virtually non-existent.
Moreover, the WiFi system requires a separate password for each device, which can be inconvenient and cumbersome. While there is free WiFi available, it often necessitates interaction with the reception to retrieve the passwords and its quality fluctuates significantly throughout the property. For those expecting seamless and robust internet service throughout their stay, the hotel’s WiFi might fall short of expectations, signaling a potential area for improvement.
Spa
However, some aspects of the spa have room for improvement. There were concerns regarding the facilities with several guests noting that the spa center appears dated and in need of renovation. The facility charges extra for its services, which deterred some guests with several pointing out the relatively high cost of treatments such as foot massages and sauna sessions. Additionally, there were mentions of disappointing experiences with service duration and professionalism, leading to suggestions for staff replacements. Despite this, guests did find some room for negotiation on prices if you are willing to inquire.
Pool
The water park stands out as a major attraction, garnering praise for its fun and well-maintained slides. The staff, particularly the lifeguards, are noted for being helpful and attentive. Despite some occasional complaints regarding maintenance and cleanliness, the majority of visitors find the pool areas to be tidy and enjoyable. The animation team and poolside activities receive positive feedback for enhancing the overall experience, making the pools not just areas for swimming but also for entertainment.
The pool-side bars and the provision of drinks within the complex are well-received and there are positive mentions of heated pools and pools accessible to disabled guests. Although some guests expressed dissatisfaction with the crowded nature of the pools and the early closing hours, the variety and thoughtful design of the pool areas generally leave a good impression. Overall, Xperience Kiroseiz Parkland’s pools and water-related facilities offer a fulfilling and fun aspect to the stay, particularly for families and those seeking a vibrant aquatic experience.
Beach
However, a consistent drawback mentioned across reviews is the distance of the beaches from the hotel. Guests often note that the beaches are far away, requiring a shuttle bus, which needs to be booked a day in advance. There were also concerns about the shuttle service with some guests finding it disorganized and crowded, resulting in stressful trips and limited return schedule options.
Despite these logistical issues, guests have appreciated the facilities at the beaches, including the presence of a sandy beach and a rocky beach, both offering distinct experiences. The coral beach, in particular, received acclaim for its beauty and snorkeling opportunities. However, there were mentions of the sandy beach being small and boring for some guests.
Overall, while the beaches associated with the hotel are praised for their natural beauty, the distance and shuttle service logistics appear to be areas needing improvement.
Family
The atmosphere is family-friendly and the staff receive commendations for their politeness and helpful nature. The resort is noted for being safe, spacious and providing excellent value for money. With clean rooms and a comprehensive range of amenities, it offers a comfortable stay for families.
Dining at the resort three times a day is an enjoyable experience, enhancing the overall stay. Despite a few mentions of facilities needing more attention or some being temporarily closed, the majority of reviews reflect a positive family experience. Evening entertainment is varied and engaging, contributing further to a dream vacation setting for families.
Particular praise is given to the animation team, whose efforts ensure that children remain delighted and entertained throughout their stay. Additionally, the water park, featuring slides with European safety standards, is repeatedly highlighted as a major draw for families. The resort also provides excellent accessibility features, catering to a wide range of guest needs.
In summary, Xperience Kiroseiz Parkland excels as a family-friendly resort, making it a top recommendation for those seeking a memorable family vacation with plenty of activities and excellent service.
5 Star
On the positive side, some guests have described their stay as a five-star experience, praising the hotel's friendly staff and excellent service. The international cuisine offered at the hotel's restaurants has also been highlighted as a positive aspect with food being varied and tasty. Despite these positives, issues such as room cleanliness, food quality and amenities like the lack of slippers or diet sugar have prevented many from endorsing the five-star rating.
Overall, while the friendly staff and some services at Xperience Kiroseiz Parkland receive praise, the general consensus among guest reviews suggests that the hotel does not fully meet the standards of a five-star establishment.
3 Star
Some guests have appreciated the staff, describing them as very nice and fitting for a three-star rating. However, opinions vary widely with some guests feeling the hotel does not meet even a three-star standard due to outdated furniture and a general feeling of the hotel being overrated.
Overall, while there are positive mentions of the overall impression being good, many reviews suggest that the hotel does not live up to higher star ratings, making three stars a more accurate reflection of what Xperience Kiroseiz Parkland offers.
Business
Accessible
Heated Pool
Outdoor Pool
A standout feature is the separate water park, which adds an extra layer of fun and excitement without needing to leave the hotel premises. This area is especially popular among families, making it a highlight of the stay. Many guests have also enjoyed the scenic pool views from their rooms.
Whether looking for a refreshing swim or a day of splashing in the aqua park, the hotel’s multiple pools and related amenities consistently receive positive feedback for their cleanliness and enjoyment value. Although lacking a private beach, the hotel's extensive swimming facilities more than make up for this, providing a comprehensive and satisfying aquatic experience for its guests.
Honeymoon
Luxury
However, while the hotel exhibits some features of a high-end stay, it does not consistently meet the expectations of a five-star rating. Some visitors have noted that the level of service and overall experience fall short of what they anticipated from a hotel with such a high rating. For those looking for a truly luxurious vacation, it might not be the most fitting choice. Extra charges have also been reported, which can be an unforeseen inconvenience.
In essence, the hotel presents a mix of opulent amenities and beautiful design, making it suitable for short stays but perhaps not meeting the full spectrum of luxury required for a five-star rating.
Romantic
Yes, Xperience Kiroseiz Parkland has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
Yes, a spa is available at Xperience Kiroseiz Parkland.
No, Xperience Kiroseiz Parkland doesn't allow dogs.
Yes, parking facilities are available at Xperience Kiroseiz Parkland.
Yes, Xperience Kiroseiz Parkland has a gym.
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