Deluxe & Executive SPA by Rafaelo
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Summary of reviewsDeluxe & Executive SPA by Rafaelo stands out due to its exceptional location and luxurious amenities. Centrally positioned, the hotel offers easy access to shopping, attractions and is directly on the beach, providing stunning sea views from many rooms. Guests consistently praised the large terrace on the 5th floor, creating a perfect blend of relaxation by the sea and proximity to the town's attractions.
The rooms are another highlight, often described as beautiful, spacious and well-equipped with breathtaking sea views. Cleanliness within the rooms generally receives positive remarks with many guests finding them comfortable and well-maintained. However, occasional maintenance issues and discrepancies between reserved and actual room descriptions have been noted.
The breakfast experience is mixed; while some guests commend the variety and quality of the breakfast offerings, others feel it lacks consistency with issues like stale bread and insufficient stock. The breakfast setting is well-maintained, although improvements could elevate the overall dining experience.
Cleanliness across the hotel is a mixed bag. While many guests compliment the comfortable and spacious rooms and the overall cleanness of the hotel premises, there are significant concerns regarding communal areas like the pool and restaurant. Issues such as dirty pools and infrequent cleaning in some instances highlight the need for more consistent hygiene standards.
The hotel staff have received varied feedback. Many guests found the team polite, friendly and helpful. However, language barriers and inconsistent service levels, particularly at the reception and restaurant, suggest the need for better training and organization.
One notable downside is the poor quality of the WiFi with numerous complaints about weak or nonexistent connectivity, which could be an inconvenience for guests who rely on internet access during their stay.
The pool facilities are mostly well-received, particularly by families, despite occasional issues with the whirlpool and crowding. The indoor and outdoor pools, along with the spa pool, are often highlighted as enjoyable features of the hotel.
Overall, the Deluxe & Executive SPA by Rafaelo offers a luxurious stay with a prime location, beautiful rooms and commendable amenities, although there are areas such as WiFi, staff service and communal cleanliness that could benefit from further attention to truly elevate the guest experience.
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The rooms are another highlight, often described as beautiful, spacious and well-equipped with breathtaking sea views. Cleanliness within the rooms generally receives positive remarks with many guests finding them comfortable and well-maintained. However, occasional maintenance issues and discrepancies between reserved and actual room descriptions have been noted.
The breakfast experience is mixed; while some guests commend the variety and quality of the breakfast offerings, others feel it lacks consistency with issues like stale bread and insufficient stock. The breakfast setting is well-maintained, although improvements could elevate the overall dining experience.
Cleanliness across the hotel is a mixed bag. While many guests compliment the comfortable and spacious rooms and the overall cleanness of the hotel premises, there are significant concerns regarding communal areas like the pool and restaurant. Issues such as dirty pools and infrequent cleaning in some instances highlight the need for more consistent hygiene standards.
The hotel staff have received varied feedback. Many guests found the team polite, friendly and helpful. However, language barriers and inconsistent service levels, particularly at the reception and restaurant, suggest the need for better training and organization.
One notable downside is the poor quality of the WiFi with numerous complaints about weak or nonexistent connectivity, which could be an inconvenience for guests who rely on internet access during their stay.
The pool facilities are mostly well-received, particularly by families, despite occasional issues with the whirlpool and crowding. The indoor and outdoor pools, along with the spa pool, are often highlighted as enjoyable features of the hotel.
Overall, the Deluxe & Executive SPA by Rafaelo offers a luxurious stay with a prime location, beautiful rooms and commendable amenities, although there are areas such as WiFi, staff service and communal cleanliness that could benefit from further attention to truly elevate the guest experience.
Luxury Hotel
Hotel near The Beach
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
5-Star Hotel
Hotel with Indoor Pool
Hotel with Heated Pool
Guest Reviews
Deluxe & Executive SPA by Rafaelo boasts a prime location that guests find exceptional for various reasons. Positioned centrally, it offers easy access to numerous shopping opportunities and is situated directly on the beach, providing stunning sea views from many rooms. Visitors highlighted the proximity to the beach and the convenience of a nearby car park. The hotel itself is housed in a gorgeous building, contributing to the overall appeal. Many reviewers praised the large terrace on the 5th floor, which offers great views. The central placement of the resort allows for a blend of relaxation by the sea and the excitement of being close to the town's attractions. Overall, the location greatly enhances the experience, making it a standout feature of the stay.
Deluxe & Executive SPA by Rafaelo offers a breakfast experience that has garnered mixed reviews from guests. While some guests found the breakfast outstanding with lots of choices and praised its excellent quality, others perceived it as ordinary, noting its lack of variety and repetitive nature. The breakfast setting is described as well-maintained and the new area of the hotel where it's served received positive remarks. However, several guests mentioned that the breakfast buffet was lean, not well-stocked and sometimes had issues like stale bread and long queues. The limited coffee options and additional charges for certain items also drew criticism. Overall, while a segment of visitors enjoyed a good breakfast, the consensus suggests significant room for improvement to meet the expectations of a 5-star establishment.
"Deluxe & Executive SPA by Rafaelo" offers rooms that impress with their beauty and views. Guests often praise the beautiful, spacious rooms, highlighting the stunning sea views that some suites provide. Many reviews emphasize the cleanliness and comfort of the rooms, describing them as well-equipped and ideal for a comfortable stay.
However, some concerns are raised regarding maintenance and the accuracy of room descriptions. Issues such as broken fixtures, missing amenities and discrepancies between the reserved and actual rooms were noted. Problems like faulty lights, broken doors and unclean conditions upon check-in were also mentioned by some guests. Cleanliness, while generally praised, sometimes fell short with some reports of rooms being cleaned infrequently.
Overall, the rooms at "Deluxe & Executive SPA by Rafaelo" are generally well-received for their spaciousness and comfort, especially when the stunning sea view is included. However, inconsistencies in room maintenance and issues with service reliability suggest there is room for improvement.
Deluxe & Executive SPA by Rafaelo presents a mixed picture when it comes to cleanliness. Many guests appreciated the comfortable and spacious rooms that were reported as being very clean and well-maintained. The courteous cleaning staff and the availability of new towels add to the positive remarks about room cleanliness. The hotel itself is described by several as very clean and tidy with uncrowded, clean streets contributing to the overall pleasant environment.
However, there are significant concerns that have been raised. The pool area appears to be a point of contention with several reviews highlighting issues such as a dirty pool, loungers always being occupied and an overall low cleanliness standard for the resort. Some guests remarked that the cleanliness in various areas including the rooms, pool and restaurant was subpar with some extreme descriptions of unhygienic conditions that one wouldn't expect in a 5-star establishment.
Cleaning frequency was also highlighted with some guests mentioning that their rooms were either not cleaned or only cleaned once during their stay. This includes reports of hair and nails found in rooms and occasional interruptions with the air conditioning system.
Overall, while there are commendable aspects of cleanliness within the rooms and certain areas of the hotel, there are glaring inconsistencies especially in communal areas like the pool and restaurant that could significantly impact the overall experience for guests.
Deluxe & Executive SPA by Rafaelo has received mixed reviews about its staff. A number of guests have praised the team, highlighting their politeness and friendliness. Instances of cheerful compliance have also been noted with some describing the staff as very kind and helpful. However, there are significant concerns about the staff's proficiency in English with some guests pointing out communication issues and the inability of the reception staff to effectively handle inquiries. Experiences with the restaurant staff were varied with some noting them as polite and others finding them unhelpful and rude. Additionally, several reviews have mentioned that the staff seemed inexperienced, disorganized and at times, stood around idle. These mixed reviews underline an inconsistency in service, suggesting that while interactions with staff can be pleasant, there are areas in need of improvement.
Deluxe & Executive SPA by Rafaelo has received remarkable reviews for its luxurious amenities and top-notch spa services. However, there seems to be a consistent theme regarding the WiFi quality. Guests often mention that the WiFi in the room was not up to the expected standard with some describing it as very bad, practically nonexistent or missing altogether. Those relying on internet connectivity during their stay might find the hotel's WiFi service leaves much to be desired. While the hotel excels in many other areas, enhancing the WiFi experience would significantly improve overall guest satisfaction.
The pool facilities at Deluxe & Executive SPA by Rafaelo have garnered mixed, but mostly positive feedback from guests. Families particularly appreciate the indoor and outdoor pools with children especially enjoying themselves. The spa pool also adds a touch of luxury. However, there are occasional issues, such as the whirlpool frequently being out of order and the pool area sometimes feeling crowded. Despite these occasional drawbacks, many guests find the pool experience to be a highlight of their stay.
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Location
Breakfast
Rooms
However, some concerns are raised regarding maintenance and the accuracy of room descriptions. Issues such as broken fixtures, missing amenities and discrepancies between the reserved and actual rooms were noted. Problems like faulty lights, broken doors and unclean conditions upon check-in were also mentioned by some guests. Cleanliness, while generally praised, sometimes fell short with some reports of rooms being cleaned infrequently.
Overall, the rooms at "Deluxe & Executive SPA by Rafaelo" are generally well-received for their spaciousness and comfort, especially when the stunning sea view is included. However, inconsistencies in room maintenance and issues with service reliability suggest there is room for improvement.
Cleanliness
However, there are significant concerns that have been raised. The pool area appears to be a point of contention with several reviews highlighting issues such as a dirty pool, loungers always being occupied and an overall low cleanliness standard for the resort. Some guests remarked that the cleanliness in various areas including the rooms, pool and restaurant was subpar with some extreme descriptions of unhygienic conditions that one wouldn't expect in a 5-star establishment.
Cleaning frequency was also highlighted with some guests mentioning that their rooms were either not cleaned or only cleaned once during their stay. This includes reports of hair and nails found in rooms and occasional interruptions with the air conditioning system.
Overall, while there are commendable aspects of cleanliness within the rooms and certain areas of the hotel, there are glaring inconsistencies especially in communal areas like the pool and restaurant that could significantly impact the overall experience for guests.
Staff
Wi-Fi
Pool
Yes, Deluxe & Executive SPA by Rafaelo has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
Yes, a spa is available at Deluxe & Executive SPA by Rafaelo.
No, Deluxe & Executive SPA by Rafaelo doesn't allow dogs.
Yes, parking facilities are available at Deluxe & Executive SPA by Rafaelo.
Yes, Deluxe & Executive SPA by Rafaelo has a gym.
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