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Summary of reviewsPresken Hotel @Villa offers a tranquil and peaceful retreat in the serene neighborhood of GRA Ikeja with convenient proximity to the airport and various amenities such as restaurants, clubs and good roads. While some guests found the approach road less ideal and noted the lack of nearby shopping areas, the majority appreciated the overall location for its accessibility and security.
The breakfast experience at the hotel receives mixed reviews. Many guests enjoyed the complimentary breakfast, praising specific dishes like pap and moimoi and appreciated the convenience of packed meals for early departures. However, there are areas for improvement, particularly in the variety, portion sizes and service efficiency, as some guests experienced delays and found the food to be cold.
Guest feedback on the rooms is varied. Positive comments highlight the cool, comfortable and well-equipped rooms with effective air conditioning. Some guests found their rooms spacious and calm. On the downside, issues relating to cleanliness, such as dirty rooms, stained bedsheets and unpleasant odors, were frequently mentioned. The rooms' appearance was also criticized for being old and poorly maintained with several guests noting the presence of mosquitoes and small room sizes.
The cleanliness of the hotel receives mixed reactions as well. While some guests praised the clean and well-maintained environment, others felt that there was room for improvement in hygiene and recommended more consistent cleaning services.
The staff at Presken Hotel @Villa are often praised for their helpfulness, professionalism and respectful demeanor. Many guests had notably positive interactions with the reception team and security personnel, particularly highlighting Ms. Hannah for her exceptional friendliness. However, some guests felt that the kitchen and waitstaff could improve their organization and service efficiency.
The beds at the hotel garner generally favorable feedback. Guests found them comfortable and cozy, contributing to a restful night’s sleep. Despite occasional mentions of stained bedsheets, the overall sentiment towards the bedding was positive, emphasizing comfort and support.
Overall, while Presken Hotel @Villa has several strengths, especially in terms of location, staff friendliness and bed comfort, there are areas that require attention and improvement to enhance the overall guest experience.
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