DoubleTree by Hilton Shymkent
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Summary of reviewsDoubleTree by Hilton Shymkent is frequently praised for its convenient and tranquil location, situated near a large park and close to the airport, offering easy access to Abay Park and nearby cafés. It strikes a balance between urban amenities and serene surroundings, making it an ideal spot for many guests despite being a bit distant from the city center.
The breakfast experience garners mixed reviews; many guests find it delicious, hearty and worth the price, emphasizing a wide variety and quick service. Descriptions like "super breakfasts" and "chef’s kiss" suggest a notable dining experience for some. However, other guests note it as modest and average, mentioning a lack of variety and high-carb options. While generally decent, there's room for improvement in diversity and value.
The hotel’s rooms are well-regarded for their cleanliness, coziness and comfort, featuring spotless conditions and modern updates. Guests appreciate the friendly and accommodating staff, though some note the rooms are on the smaller side and lack natural light in certain areas. There are no minibars and the bathrooms, while clean, are quite small, factors attributed to the hotel's history.
Cleanliness is a standout feature at DoubleTree by Hilton Shymkent with numerous guests lauding the immaculate conditions and high standards maintained by a polite and responsive staff. Although there are isolated issues with certain dining services, overall, the hotel's cleanliness is highly commended.
The hotel staff receives glowing reviews for their friendliness, politeness and willingness to assist. While some organizational issues and occasional need for additional training at reception are noted, the general sentiment reflects a positive and welcoming customer service experience.
The pool area, along with the sauna and gym, contribute to a well-rounded set of amenities. The cleanliness and comfort of the pool and associated facilities like the jacuzzi garner praise, although there have been occasional mentions of the pool being out of order. When operational, guests find these amenities well-maintained and enjoyable.
The beds at DoubleTree by Hilton Shymkent are a highlight for many guests, often described as exceptionally comfortable with perfect mattresses and soft, fluffy towels. The large TV screens in the rooms add to the comfort, ensuring a relaxing and pleasant stay.
In summary, DoubleTree by Hilton Shymkent excels in location, cleanliness and guest comfort, supported by a friendly and helpful staff, though there is some variability in the breakfast experience and room amenities.
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The breakfast experience garners mixed reviews; many guests find it delicious, hearty and worth the price, emphasizing a wide variety and quick service. Descriptions like "super breakfasts" and "chef’s kiss" suggest a notable dining experience for some. However, other guests note it as modest and average, mentioning a lack of variety and high-carb options. While generally decent, there's room for improvement in diversity and value.
The hotel’s rooms are well-regarded for their cleanliness, coziness and comfort, featuring spotless conditions and modern updates. Guests appreciate the friendly and accommodating staff, though some note the rooms are on the smaller side and lack natural light in certain areas. There are no minibars and the bathrooms, while clean, are quite small, factors attributed to the hotel's history.
Cleanliness is a standout feature at DoubleTree by Hilton Shymkent with numerous guests lauding the immaculate conditions and high standards maintained by a polite and responsive staff. Although there are isolated issues with certain dining services, overall, the hotel's cleanliness is highly commended.
The hotel staff receives glowing reviews for their friendliness, politeness and willingness to assist. While some organizational issues and occasional need for additional training at reception are noted, the general sentiment reflects a positive and welcoming customer service experience.
The pool area, along with the sauna and gym, contribute to a well-rounded set of amenities. The cleanliness and comfort of the pool and associated facilities like the jacuzzi garner praise, although there have been occasional mentions of the pool being out of order. When operational, guests find these amenities well-maintained and enjoyable.
The beds at DoubleTree by Hilton Shymkent are a highlight for many guests, often described as exceptionally comfortable with perfect mattresses and soft, fluffy towels. The large TV screens in the rooms add to the comfort, ensuring a relaxing and pleasant stay.
In summary, DoubleTree by Hilton Shymkent excels in location, cleanliness and guest comfort, supported by a friendly and helpful staff, though there is some variability in the breakfast experience and room amenities.
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Indoor Pool
Business Hotel
Accessible Hotel
Hotel with Gym
4-Star Hotel
Hotel with Indoor Pool
Guest Reviews
DoubleTree by Hilton Shymkent boasts a highly praised location that is both convenient and pleasing to guests. Situated near a large park and close to the airport, this hotel provides an excellent spot for those seeking tranquility within reach of urban amenities. Many guests appreciated its vicinity to Abay Park and the easy access to a nearby café. Although some found it slightly distant from the center, most agreed that the location was perfect for their needs, offering a balance of convenience and serenity. With its new facilities and accommodating amenities, the hotel's strategic position remains one of its strongest highlights, making it a desirable place to stay in Shymkent.
The breakfast experience at DoubleTree by Hilton Shymkent reveals a mix of opinions from guests. Many reviewers highlight the breakfast as "very good," "delicious," and "hearty and worth the price," praising the variety and quality. Descriptive terms like "super breakfasts" and "chef’s kiss" suggest a memorable dining experience for some. Efficiency and convenience also receive positive notes with one guest mentioning the breakfast is "all you need" and "fast and efficient."
However, not all guests share this enthusiasm. Some describe the breakfast as "modest" and "very average," pointing out a lack of variety and high carbohydrate options. Issues with timing at the egg station and the overall cost relative to the offerings are also mentioned. Though some found the breakfast "decent," it fell short of the expectations for a five-star level for others.
Overall, while the breakfast has commendable aspects, opinions vary with room for improvement in diversity and value.
The rooms at DoubleTree by Hilton Shymkent generally received positive feedback for their cleanliness, coziness and comfort. Guests frequently praised the spotless condition and modern updating of the rooms, enjoying the comfortable beds and clean bedding. The staff was often described as good and friendly, adding to the welcoming atmosphere of the accommodation.
However, some reviews mentioned that the rooms tend to be on the smaller side and there were comments about the lack of light in certain areas. Despite the compact size, the thoughtful design seemed to appeal to many and the modern amenities provided a pleasant stay overall. The rooms didn't feature a minibar and the bathrooms, although clean, were noted to be quite small with some guests attributing this to the building's history as a different hotel.
In summary, DoubleTree by Hilton Shymkent stands out for its immaculate and cozy rooms, comfortable sleeping arrangements and pleasant staff, though potential guests might want to consider the room size and amenities.
Travelers often commend the DoubleTree by Hilton Shymkent for its exceptional beds. Many guests highlight the comfort of the bed, describing it as amazing, large and featuring perfect mattresses. The pillows also receive positive mentions, contributing to an overall sense of relaxation. Cleanliness is another strong point with reviews noting both the clean bedding and the soft, fluffy towels provided. An additional perk is the huge TV screen in the rooms, enhancing the guest experience. Overall, the hotel consistently meets expectations for comfort and cleanliness.
DoubleTree by Hilton Shymkent is widely praised for its top-tier cleanliness. Guests frequently note that the facilities and rooms are not only very clean but also cozy and comfortable. The bathrooms meet high cleanliness standards, contributing to the overall pleasant experience of staying at the hotel. Another highlight is the thorough cleaning done by the hotel staff, complemented by their politeness and responsiveness. Despite a few isolated concerns about certain dining services and occasional lapses in table cleaning, the hotel's overall cleanliness consistently receives positive mentions, making it a reliable choice for travelers seeking a well-maintained and hygienic environment.
The staff at DoubleTree by Hilton Shymkent receive overwhelmingly positive feedback from guests with many highlighting their friendliness and helpfulness. Visitors describe the team as very polite, well-mannered and responsive, often going out of their way to provide excellent service. The reception staff, in particular, are noted for being both responsive and thoughtful, always ready to assist guests promptly. The combination of top-notch service and pleasant interactions contributes to a comfortable stay. However, it is worth noting that a few reviews mention issues with organization at the hotel and some reception staff needing more training. Despite these occasional concerns, the general sentiment remains highly favorable towards the staff's performance and courtesy.
The DoubleTree by Hilton Shymkent offers a range of amenities including a pool, sauna and gym for guests to enjoy. Visitors frequently highlight the clean and comfortable pool area, emphasizing the heated water and overall pleasant experience. The hotel’s spa, pool and jacuzzi also receive positive remarks for their cleanliness and appeal. However, it's important to note that there have been occasional mentions of the pool being out of order. Despite this, the general consensus from guests is that the pool and associated facilities at the hotel are well-maintained and enjoyable when operational.
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Location
Breakfast
However, not all guests share this enthusiasm. Some describe the breakfast as "modest" and "very average," pointing out a lack of variety and high carbohydrate options. Issues with timing at the egg station and the overall cost relative to the offerings are also mentioned. Though some found the breakfast "decent," it fell short of the expectations for a five-star level for others.
Overall, while the breakfast has commendable aspects, opinions vary with room for improvement in diversity and value.
Rooms
However, some reviews mentioned that the rooms tend to be on the smaller side and there were comments about the lack of light in certain areas. Despite the compact size, the thoughtful design seemed to appeal to many and the modern amenities provided a pleasant stay overall. The rooms didn't feature a minibar and the bathrooms, although clean, were noted to be quite small with some guests attributing this to the building's history as a different hotel.
In summary, DoubleTree by Hilton Shymkent stands out for its immaculate and cozy rooms, comfortable sleeping arrangements and pleasant staff, though potential guests might want to consider the room size and amenities.
Beds
Cleanliness
Staff
Pool
Yes, DoubleTree by Hilton Shymkent has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at DoubleTree by Hilton Shymkent.
No, DoubleTree by Hilton Shymkent doesn't allow dogs.
No, parking facilities aren't available at DoubleTree by Hilton Shymkent.
Yes, DoubleTree by Hilton Shymkent has a gym.
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