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Summary of reviewsM Social Singapore, nestled in the picturesque Robertson Quay area, offers an exceptional riverside retreat perfect for both leisure and business travelers. The hotel's prime location allows guests to enjoy Singapore's vibrant culinary scene with a variety of bars, cafes and restaurants within walking distance, while still offering a serene neighborhood that provides a quiet stay. Its proximity to key attractions and public transport options makes exploring the city convenient.
Guests frequently commend the hotel for its modern and beautifully designed rooms, despite some noting they can be small and sometimes feel cramped. The unique loft-style rooms, quirky design elements and clean, comfortable beds add a boutique charm to the overall experience, particularly appealing to solo travelers or those on short stays. The rooftop pool receives rave reviews for its cleanliness, stunning views and appealing design, enhancing the hotel’s overall allure.
The hotel staff are generally described as friendly, helpful and accommodating, contributing positively to guests’ experiences. The seamless check-in and check-out processes, as well as the attentiveness of the reception and service staff, are frequently appreciated, despite occasional inconsistencies in service quality.
Breakfast at M Social Singapore is largely well-regarded, offering a good mix of Western and Asian dishes with cook-to-order items like omelets being standout features. However, some guests found the selection limited and the service could be improved to better cater to dietary preferences. Dinner options at the hotel’s restaurant are frequently praised for their taste and presentation, although the pricing is often considered high.
Guests consistently mention the hotel's high standards of cleanliness, commending the cleaning staff for their thorough and consistent upkeep of the rooms and facilities. The onsite gym, though small, is well-maintained and equipped with essential amenities, providing a practical option for exercise.
WiFi service at M Social Singapore is notably strong and reliable, ensuring guests can stay connected throughout their stay. Parking, while convenient and nearby, incurs a fee and may be limited, especially on weekends.
Overall, M Social Singapore offers great value with its stylish accommodations, excellent location and a range of amenities that cater to different types of travelers. Despite minor areas for improvement, the majority of guests leave with a positive impression, enjoying both the hotel’s facilities and its vibrant surroundings. Show more
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Hotel with EV Charging Stations
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Hotel with Swimming Pool
Rooftop Pool Pool Lap Lanes Outdoor Pool
Business Hotel
Hotel with Parking
EV charging stations
Accessible Hotel
Hotel with Gym
4-Star Hotel
Hotel with Outdoor Pool
Hotel with Pool Lap Lanes
Hotel with Rooftop Pool
Room Types
Alcove Cosy QueenThis room offers air conditioning and opens up to panoramic views of the city. It is fitted with a flat-screen satellite TV and a desk. The en suite bathroom a hairdryer, shower facilities and free toiletries.
Loft GalleryThis air-conditioned loft and opens up to panoramic views of the city. The seating area is fitted with a flat-screen satellite TV and a desk. The en suite bathroom a hairdryer, shower facilities and free toiletries.
Loft PremierThis air-conditioned loft and opens up to panoramic views of the city. The seating area is fitted with a flat-screen satellite TV and a desk. The en suite bathroom a hairdryer, shower facilities and free toiletries.
Please note that the bed is located on the upper level.
Room benefits include free IDD calls to Japan, Australia, China, Hong Kong, India, Malaysia, South Korea, Indonesia, Taiwan, Thailand, UAE, USA, UK, Germany and New Zealand.
Alcove Cosy TwinProviding free toiletries, this twin room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The air-conditioned twin room provides a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as a quiet street view. The unit offers 2 beds.
Alcove Terrace RoomThis air-conditioned double room includes a flat-screen TV with cable channels, a private bathroom as well as a terrace with garden views. The unit offers 1 bed.
Loft Terrace RoomThis air-conditioned double room includes a flat-screen TV with cable channels, a private bathroom as well as a terrace with garden views. The unit offers 1 bed.
Alcove Premier QueenProviding free toiletries, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. This double room features air conditioning, soundproof walls, flat-screen TV with cable channels, as well as chocolate for guests. The unit offers 1 bed.
Guest Reviews
7.7
Good
Location
Located in the picturesque Robertson Quay area, M Social Singapore offers an exceptional riverside retreat, ideal for both leisure and business travelers. Guests consistently praise the hotel's prime location, which places it within walking distance of a plethora of bars, cafes and restaurants, making it easy to enjoy Singapore's vibrant culinary scene. The serene neighborhood ensures a quiet stay, while still being close to key attractions and public transport options, including MRT and bus stations. This central location makes it convenient for guests to explore the bustling city center, Chinatown, Marina Bay Sands and other tourist hotspots. Additional highlights include the hotel’s modern and beautifully designed rooms, a rooftop pool with stunning views and friendly, helpful staff. Overall, M Social Singapore provides great value with comfortable accommodations in an enviable location by the river, perfect for scenic walks and easy access to the best of Singapore.
Breakfast
Guests at M Social Singapore generally found the breakfast offered at the hotel to be positive with numerous reviews highlighting the diverse and plentiful options available. Many appreciated the mix of Western and Asian dishes and some noted specific items such as the cook-to-order omelets as a standout feature. The breakfast was often described as delicious, hearty and of high quality with a good variety of hot and cold dishes that catered well to different tastes, including vegetarians.
However, there were mixed sentiments about the breakfast experience. Some found the selection limited and repetitive, particularly for those staying an extended period. A few guests also pointed out that the breakfast service could be improved, citing early closing times and lack of vegetarian and non-dairy options as areas needing attention. Despite these critiques, the majority of guests felt that the breakfast was worth the price and contributed positively to their stay at the hotel.
Overall, while there's room for improvement, the breakfast at M Social Singapore is largely well-regarded and seen as a valuable start to the day.
Dinner
M Social Singapore's restaurant offers a mixed dining experience with highlights on the positive aspects of the food and ambiance. Guests frequently praise the excellent evening meals and delicious lunch and dinner options, noting that the dishes are well-cooked and tasty. Specific menu items like the Buratta Salad, Nasi Goreng and fried rice stand out for their flavor and presentation. The restaurant itself is described as really nice and situated in a classy environment, providing quick service and good entertainment in the evening.
However, there are some concerns about the pricing with several guests noting that the food can be very expensive. There are also occasional comments about specific dishes or elements of the service that did not meet expectations, such as expensive soup and slow bar service. The dinner menu, while offering a fantastic choice, seems to be a bit on the pricey side with some guests recommending alternatives for more affordable dining options.
While the hotel's location near Robertson Quay gives guests convenient access to numerous nearby bars and restaurants, making it easy to explore other dining venues, the restaurant’s ambiance, combined with offers like a 20% discount for hotel guests, often makes dining in a pleasant experience. Despite mixed reviews about the price and service, the overall feedback on the taste and quality of dinner at M Social Singapore remains largely positive.
Rooms
At M Social Singapore, guests seem to have mixed feelings about the rooms. The general consensus indicates that while the rooms are modern, stylish and clean, they are notably small with some reviewers describing them as tiny or cramped. Despite their compact size, many find the rooms to be comfortable and cozy with high ceilings that add a sense of openness. The unique loft-style rooms and quirky design elements are often highlighted positively, adding a boutique charm and a cool, funky vibe to the overall experience.
Storage space appears to be limited, creating challenges for those with more luggage. Several guests reported issues with room layouts, describing them as tricky or impractical. Some rooms were said to have ineffective air conditioning or poor lighting, making the spaces feel dark and sometimes claustrophobic.
Nonetheless, the comfort and cleanliness of the rooms are frequently praised. Many guests found the beds comfortable and appreciated the modern amenities, ensuring a pleasant stay. Loft gallery rooms were particularly noted for being well-equipped and offering a good balance between functionality and boutique style.
While the cosy ambiance and stylish decoration enhance the experience, the small room size may not be suitable for everyone, particularly couples or those staying for an extended period. Compact yet efficient use of space seems to be a consistent theme, making the rooms a practical choice for solo travelers or short stays.
Beds
M Social Singapore garners praise for its beds, which are frequently described as comfortable, cozy and clean. Guests appreciate the soft, clean bedding and the overall quality of sleep, often stating that the beds are incredibly comfortable with some even calling them the best they've experienced in a hotel. The beds are equipped with great pillows and soft sheets, enhancing the overall comfort.
Despite the high marks on comfort, some reviews note that the beds can be quite small, especially those in twin rooms and loft configurations. These smaller beds are often considered more appropriate for shorter individuals or single occupants. There are a few mentions of beds being too hard or lacking support with one guest experiencing discomfort due to the bed frame. Furthermore, some beds are perceived as narrow or tiny, which might not be ideal for couples or those looking for more space.
Overall, while M Social Singapore provides a notably comfortable sleeping experience with cozy and clean bedding, potential guests should be mindful of the bed sizes, particularly if sharing.
Cleanliness
M Social Singapore generally receives positive feedback regarding its cleanliness. Guests frequently commend the hotel for its immaculate rooms, describing them as clean, tidy, cozy and comfortable. The hotel itself is often noted for its spotless and well-maintained facilities, including the pool area, which is described as very clean despite ongoing maintenance. The cleaning staff receive high praise for being friendly, thorough and consistent in their daily upkeep of the rooms, ensuring that towels and bathing items are refreshed regularly.
However, some reviews point out inconsistencies in the cleaning services and specific issues such as slight dust in the rooms, stains on desks and cups from previous guests and occasional maintenance lapses in common areas like hallways and lifts. There are also mentions of small and awkwardly proportioned rooms with some guests noting minor cleanliness issues like water stains, mold in showers and unpleasant odors in bathrooms.
Despite these isolated complaints, the overall sentiment remains positive with many guests appreciating the hotel's cleanliness, stylish design and commitment to maintaining a pleasant environment.
Staff
Reviews for 'M Social Singapore' highlight a predominantly positive experience with the hotel staff. The majority of guests described the staff as very friendly, helpful and accommodating, making efforts to ensure that their needs were met efficiently. Many commented on the seamless check-in and check-out processes and the welcoming attitude of both the reception and service staff. The professionalism and politeness of the team, especially in the restaurant and reception areas, were frequently appreciated.
Guests were pleased with the kind and supportive nature of the staff, as well as their promptness in addressing issues and special requests. The dedication of the management was also noted, contributing to an overall pleasant stay. Specific mentions of friendly interactions with housekeeping staff and the reception's quick response to problems underscore the positive impact of the staff's attentiveness.
However, there were instances where the service was described as inconsistent. A few guests experienced unprofessional behavior with some describing front desk staff as cold, unresponsive or disinterested. This unevenness in service quality sometimes detracted from the overall experience. Additionally, delays in check-in and difficulties in communication were highlighted by some, indicating areas where the hotel could improve.
In summary, while 'M Social Singapore' generally boasts a friendly and efficient staff, there are occasional lapses in service consistency that the management might need to address to ensure a uniformly high-quality guest experience.
Wi-Fi
M Social Singapore boasts an impressive and widely praised WiFi service, frequently noted for its stability and strength. Guests have consistently mentioned the good WiFi connection throughout the entire hotel with some highlighting its excellent quality and speed, making it ideal for everyday browsing and general internet use. Internet accessibility is noted as being reliable and widespread, ensuring seamless connectivity in various parts of the hotel. While there are sporadic mentions of weak WiFi or connection issues in specific rooms, the overall feedback suggests that most guests enjoyed a robust and fast internet experience. The hotel also integrates modern design elements which complement the contemporary feel of the WiFi service, offering a blend of style and functionality.
Gym
M Social Singapore offers a gym facility that many guests found to be sufficient and clean with several mentioning that it serves its purpose well. Several reviews noted that the gym amenities provided are good and it's a decent option for short stays. The gym, located on the rooftop terrace, is small yet equipped with the essentials, which was appreciated for helping to relieve a lack of exercise. Despite its small size, guests found it adequate for their workout needs.
However, there are some critiques. The gym's compact space can get hot inside and some equipment has been reported as broken for extended periods. Limited workout space and fitness equipment were noted as downsides with a few guests highlighting the lack of mats and occasional issues with cleanliness. Additionally, some visitors were unable to use the gym due to it being fully booked or other accessibility issues. Despite these drawbacks, the gym generally meets basic expectations and offers a convenient option for maintaining fitness during a stay.
Pool
M Social Singapore boasts a rooftop pool that receives rave reviews from guests for its cleanliness and appealing design. The pool area provides a relaxed atmosphere with sunbeds and a fantastic view of the surrounding streets, enhancing the overall experience. Many guests appreciate the pool's aesthetics, describing it as beautiful, great and magnificent with some noting that it features a glass end for added charm. The pool’s rooftop location is frequently highlighted as a major plus, adding to the hotel’s allure.
The pool's cleanliness is often mentioned positively with clean towels readily available to guests and the area being well-maintained. While a few reviews point out minor inconveniences, such as the pool being small or the water being too cold at times, the consensus remains that the pool is a pleasant and enjoyable spot.
Additionally, the pool closing hours and access regulations are discussed with the need for clarity on opening times and scheduling being a point of improvement. Despite these minor negatives, the pool at M Social Singapore remains a highly praised feature, contributing significantly to the hotel’s overall appeal.
Parking
M Social Singapore offers nearby and convenient parking options, though parking is notably limited, especially on weekends. Guests should be aware that there is no complimentary parking available. Instead, parking costs S$10 per day as it is shared with adjoining serviced apartments. This can be an inconvenience and the cost and availability might be restrictive for some. Despite this, the hotel provides good service in other areas.
Family
M Social Singapore offers a mix of experiences for families traveling with children. The hotel features family-friendly accommodations, such as the recommended loft rooms, which can comfortably sleep two adults and one child. The proximity to public transportation, local bars and restaurants adds convenience for families looking to explore the area.
The family pool is a noted amenity with booking slots available to ensure it doesn't get overcrowded. Guests appreciated the hotel providing food options for children and catering to dietary needs. On the practical side, the hotel offers ample parking, an added benefit for those driving.
However, some aspects of the hotel could be more accommodating for families. Room sizes are noted to be small with cramped and dark areas that may not be ideal for those with young children. The layout of the rooms can be inconvenient and issues such as disappointing carpets and insufficient lighting were highlighted. Despite these points, many families reported having an amazing overall stay. Nonetheless, some guests feel the hotel could improve its appeal and practicality for families.
4 Star
M Social Singapore receives mixed feedback with many guests praising the hotel's excellent value for money and prime location near numerous restaurants. The hotel's design and structure are frequently highlighted for their beauty and modernity. Guests appreciate the quality of the breakfast, the comfort of the bedding and the luxurious decor. Special requests are generally well accommodated and the hotel offers a sufficient but not overwhelming range of choices.
However, some guests feel that the hotel falls short of four-star expectations, citing small room sizes and an overemphasis on style over functionality. Despite these points, many still consider M Social Singapore to offer more quality than many four-star hotels in Europe. The consensus remains that it is a good value choice in a fantastic location, though the absence of room service and practical design in some rooms are noted drawbacks.
Business
M Social Singapore proves to be a convenient option for business travelers, frequently noted for its suitable and pleasing environment for short business trips. The hotel enjoys a prime location, making it ideal for city stays and business meetings. Guests appreciate the good business areas and WiFi that works well for business purposes, enhancing the overall productivity of their stay.
However, feedback regarding the room setup and facilities indicates certain challenges. Some guests found the rooms dark and small with the bed and desk placed too closely, making it uncomfortable to work. The table provided was often cited as being too low and better suited as a side table, posing difficulties for those needing a proper workspace. Additionally, some reported issues with sockets not supporting all travel chargers and a lack of designated business facilities, such as private meeting spaces or areas to share presentations.
Despite these drawbacks, the hotel remains a commendable choice for business travelers due to its strategic location and overall practicality for short, city-centric business stays.
Accessible
The hotel's location is highlighted as excellent and very accessible with close proximity to Havelock MRT station and good connections to public transportation. This convenience makes it easy to navigate the area and reach many nearby restaurants. However, some guests noted that the hotel is not wheelchair accessible and there were instances where rooms lacked basic supplies like toilet paper and towels, requiring guests to request them. The accessible rooms provided were appreciated, though overall accessibility could be improved. Despite these drawbacks, the affordability of the hotel is commended.
Rooftop Pool
The rooftop pool at M Social Singapore has garnered considerable positive feedback from guests. Many have highlighted its beauty and the overall pleasant experience it offers. Located on the 5th floor, this outdoor infinity pool provides stunning views, creating a picturesque setting for relaxation. Guests appreciated the availability of this facility during their stay and found it an advantageous feature. Despite its relatively small size, the pool remains a well-liked amenity. The combination of a nice view and a good location enhances its appeal, making it a standout feature of the hotel.
Outdoor Pool
M Social Singapore boasts a beautifully designed outdoor pool that has garnered positive feedback from guests. The rooftop pool, set on the fifth floor, offers a serene and calm environment, providing a perfect retreat after a day of sightseeing. The expansive and visually appealing pool area contributes to a pleasant and relaxing experience. Guests appreciated the simplicity and cleanliness of the pool, despite occasional minor issues like specks of dirt. The facility remains relatively quiet, enhancing the enjoyment of a swim. In addition, the availability of a decent gym complements the swimming facilities, ensuring a well-rounded fitness experience for visitors. However, guests noted the potential inconvenience of walking through the lobby while wet. Overall, the rooftop pool at M Social Singapore presents a delightful amenity that many guests loved.
Yes, M Social Singapore has pool(s) that belong to one or more of the following categories: Pool Lap Lanes, Rooftop Pool, Outdoor Pool.
No, a spa isn't available at M Social Singapore.
No, M Social Singapore doesn't allow dogs.
Yes, parking facilities are available at M Social Singapore.