Borgo di Luce I Monasteri Golf Resort & SPA
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Summary of reviewsBorgo di Luce I Monasteri Golf Resort & SPA is celebrated by guests for its extraordinary location, offering a tranquil retreat surrounded by lush greenery, a well-maintained golf course and citrus fields. Situated strategically near Syracuse and Noto, its idyllic setting serves both as a peaceful haven and a convenient base for exploring the beautiful baroque triangle of Sicily. The serene and welcoming ambiance of the resort, accentuated by elegant architecture and stunning grounds, makes it an ideal spot for relaxation and rejuvenation.
The breakfast experience at the resort receives high praise for its extensive variety and the inclusion of fresh, regional Sicilian products. Guests particularly enjoy the luxurious touches such as salmon and prosecco and the attentiveness of the staff, which make for a memorable start to the day. Though there are occasional criticisms about certain items and serving times, the overall sentiment is overwhelmingly positive with guests rating it as one of the best breakfast experiences.
Dinner at the resort provides a mixed experience. Many guests commend the quality of the cuisine and charming dining settings, particularly during special themed nights featuring local dishes. However, some find the menu options limited and the quality inconsistent, which detracts from the dining experience expected at a 5-star establishment.
Accommodations at the resort are frequently described as spacious, clean and well-appointed. Guests appreciate the modern interiors, large beds and comfortable, air-conditioned rooms, many offering picturesque views from private terraces. Although minor maintenance issues are occasionally noted, the overall impression of luxury and comfort is well-maintained.
Cleanliness is an area of mixed reviews. While the resort's pool area, gardens and general facilities are praised for their cleanliness, some guests experience inconsistent room cleaning and issues in the spa area. Despite these lapses, many guests still find the overall environment charming and well-maintained.
The staff at Borgo di Luce I Monasteri Golf Resort & SPA are celebrated for their friendliness, attentiveness and professionalism. The reception and pool staff receive particular commendations for their welcoming and helpful nature. Nevertheless, some reviews highlight occasional disorganization and service lapses with some staff members falling short of the high standards expected.
WiFi connectivity at the resort garners mixed reviews with some guests praising its good performance in the rooms, while others experience unreliable connections and limited coverage in certain areas of the resort.
The spa facilities also receive mixed feedback. While praised for cleanliness and having relaxing amenities like hot tubs, saunas and Turkish baths, some guests find the spa modest, outdated and occasionally poorly maintained. Issues like peeling paint and closed facilities, along with high usage fees, contribute to a less than stellar experience for some.
The pool area is highlighted as one of the main attractions of the resort, being described as large, clean and well-maintained with a serene atmosphere. However, some guests note that the pool could benefit from better maintenance and the water temperature can be uncomfortably cold.
Families find the resort accommodating with spacious suites, a clean pool suitable for all ages and plenty of space for children to explore. The family-friendly atmosphere is bolstered by a welcoming and discreet staff. While the resort may be less ideal for families with very young children, it remains a great place for family relaxation.
Golf enthusiasts particularly appreciate the beautifully managed and well-designed golf course. Situated among olive trees orange groves and prickly pears, the course offers a unique and picturesque setting that enhances the overall experience.
In conclusion, Borgo di Luce I Monasteri Golf Resort & SPA provides a luxurious and tranquil getaway, enriched by a beautiful natural setting, excellent breakfast, spacious accommodations and friendly staff. While there are areas for improvement, particularly in cleanliness standards, dining options and spa maintenance, the resort still offers a charming and relaxing stay for guests.
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The breakfast experience at the resort receives high praise for its extensive variety and the inclusion of fresh, regional Sicilian products. Guests particularly enjoy the luxurious touches such as salmon and prosecco and the attentiveness of the staff, which make for a memorable start to the day. Though there are occasional criticisms about certain items and serving times, the overall sentiment is overwhelmingly positive with guests rating it as one of the best breakfast experiences.
Dinner at the resort provides a mixed experience. Many guests commend the quality of the cuisine and charming dining settings, particularly during special themed nights featuring local dishes. However, some find the menu options limited and the quality inconsistent, which detracts from the dining experience expected at a 5-star establishment.
Accommodations at the resort are frequently described as spacious, clean and well-appointed. Guests appreciate the modern interiors, large beds and comfortable, air-conditioned rooms, many offering picturesque views from private terraces. Although minor maintenance issues are occasionally noted, the overall impression of luxury and comfort is well-maintained.
Cleanliness is an area of mixed reviews. While the resort's pool area, gardens and general facilities are praised for their cleanliness, some guests experience inconsistent room cleaning and issues in the spa area. Despite these lapses, many guests still find the overall environment charming and well-maintained.
The staff at Borgo di Luce I Monasteri Golf Resort & SPA are celebrated for their friendliness, attentiveness and professionalism. The reception and pool staff receive particular commendations for their welcoming and helpful nature. Nevertheless, some reviews highlight occasional disorganization and service lapses with some staff members falling short of the high standards expected.
WiFi connectivity at the resort garners mixed reviews with some guests praising its good performance in the rooms, while others experience unreliable connections and limited coverage in certain areas of the resort.
The spa facilities also receive mixed feedback. While praised for cleanliness and having relaxing amenities like hot tubs, saunas and Turkish baths, some guests find the spa modest, outdated and occasionally poorly maintained. Issues like peeling paint and closed facilities, along with high usage fees, contribute to a less than stellar experience for some.
The pool area is highlighted as one of the main attractions of the resort, being described as large, clean and well-maintained with a serene atmosphere. However, some guests note that the pool could benefit from better maintenance and the water temperature can be uncomfortably cold.
Families find the resort accommodating with spacious suites, a clean pool suitable for all ages and plenty of space for children to explore. The family-friendly atmosphere is bolstered by a welcoming and discreet staff. While the resort may be less ideal for families with very young children, it remains a great place for family relaxation.
Golf enthusiasts particularly appreciate the beautifully managed and well-designed golf course. Situated among olive trees orange groves and prickly pears, the course offers a unique and picturesque setting that enhances the overall experience.
In conclusion, Borgo di Luce I Monasteri Golf Resort & SPA provides a luxurious and tranquil getaway, enriched by a beautiful natural setting, excellent breakfast, spacious accommodations and friendly staff. While there are areas for improvement, particularly in cleanliness standards, dining options and spa maintenance, the resort still offers a charming and relaxing stay for guests.
Luxury Hotel
Hotel near Golf Courses
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Children's Pool Outdoor Pool
Hotel with Free Wi-Fi
Business Hotel
Hotel with Parking
5-Star Hotel
Hotel with Outdoor Pool
Hotel with Children's Pool
About Borgo di Luce I Monasteri Golf Resort & SPA
License: 19089017A209549
Guest Reviews
Location
The peaceful surroundings are perfect for tranquil walks, while the quiet, serene atmosphere makes the resort an oasis of peace. The architecture and the grounds are stunning, contributing to a magnificent and beautiful structure that is both elegant and welcoming. The infrastructure, coupled with the serene location, provides a perfect combination for a relaxing getaway.
Getting to nearby cities is relatively easy, making it convenient for guests who wish to explore local attractions with Syracuse and Noto accessible within a 25 to 30-minute drive. Despite its isolation, the resort's strategic placement allows for quick day trips to these historic sites, enhancing its appeal as a vacation spot.
Guests consistently praise the beautiful and well-maintained facilities, the fantastic breakfasts by the pool and the serene ambiance that the resort offers. Although located in the countryside, the resort provides all the modern comforts needed for a comfortable stay, allowing guests to fully immerse themselves in the tranquility and charm of the Sicilian landscape.
Breakfast
Quality ingredients and careful preparation elevate the meal, making it a memorable part of the stay. Many reviewers describe the breakfast as excellent, fantastic and even extraordinary, praising its comprehensiveness and the attentiveness of the staff. Specific mentions include specialties like salmon and prosecco, adding a luxurious touch to the morning dining experience.
However, there are occasional criticisms. Some guests express disappointment with the quality of certain items, such as scrambled eggs and coffee and a lack of fresh orange juice was noted by a few. Additionally, the serving time ending at 10:00 am is considered slightly early by some.
Despite these minor downsides, the overall sentiment is overwhelmingly positive with many guests rating the breakfast among the best they've had, reflecting a satisfying start to their day at the resort.
Dinner
However, a notable number of guests were less satisfied. Concerns were raised about the limited and sometimes uninspiring menu options, which didn't always align with the establishment's 5-star rating. The quality of food, though often good, was seen by some as inconsistent and not justifying the high prices. Instances of poor service and the feeling that the restaurant's offerings were out of context added to a sense of disappointment for some diners.
Overall, while the restaurant has its moments of excellence and charm, there appear to be areas needing improvement to meet the expectations set by its luxurious setting and price point.
Rooms
Despite the overwhelmingly positive feedback, some guests pointed out minor maintenance issues and felt that the room furnishings could be more personalized to reflect local Sicilian charm. Nonetheless, the rooms' size, modern amenities and quiet surroundings are frequently praised, contributing to a tranquil and comfortable stay.
Beds
However, not all feedback revolved around comfort. Some guests found discrepancies in their experiences with mentions of hard beds, torn pillowcases and issues like beds having ants on them. These points suggest occasional lapses in quality control that contrast with the resort's otherwise high standards. Additionally, the bedding was sometimes cited as not being up to par, implying that improvements could be made in this area.
Despite these occasional setbacks, there were positive comments on the accommodation overall. Big, clean rooms, supportive staff and an amazing breakfast contribute to the resort's appeal beyond just the sleeping arrangements. With some pillows and bed linens not meeting five-star expectations, there is a noted contrast between the comfortable beds and the stated inadequacies.
Assimilating these varied reviews, it becomes evident that Borgo di Luce I Monasteri Golf Resort & SPA offers generally comfortable accommodations, albeit with some room for improvement, especially concerning bedding standards and room upkeep.
Cleanliness
However, several guests have pointed out notable cleanliness issues, especially in the bedrooms and the spa area. There were reports of poor room cleaning with some guests finding their rooms dirty upon arrival and signs of mold and rust in the showers. This lack of consistency in room upkeep was a major downside for some visitors who also mentioned dust, ants and spiders.
While the staff were generally described as quick, friendly and thorough with cleaning services, other aspects such as the cleanliness of the hammam and the relaxation area of the spa were criticized. Ordinary maintenance seemed to be left to chance in some areas, leading to a perceived drop in standards expected of a 5-star establishment. Despite these cleanliness issues, the resort continues to offer a picturesque setting with a charming ambiance that appeals to many travelers.
Staff
However, reviews also indicate some inconsistencies. While many staff members are described as friendly, qualified and available, there are mentions of disorganization and insufficient preparation among some members. Instances of less friendly or less service-minded behavior were noted, along with occasional lapses in the high standards expected from a luxury establishment.
Despite these variances, the overall sentiment towards the staff remains largely positive, credited with a level of hospitality that enhances the experience at this beautifully located resort.
Wi-Fi
Spa
However, not all reviews are glowing. Some visitors have noted that the spa can be quite modest and at times outdated with issues like peeling paint, mold in the sauna and a general need for maintenance. Accessibility has been another concern, as the spa has occasionally been closed for technical reasons or required advance reservations for treatments. Several guests were also disappointed with the cleanliness standards and the spa's overall atmosphere, reporting a lack of maintenance in certain areas like showers and changing rooms.
While some guests found the spa nice and well-equipped, they felt it did not meet the expectations set by a 5-star facility and found the cost of using the spa to be rather high, often citing a fee of €35 for just an hour. Others had difficulties securing spa access due to full reservations and limitations within their booking packages.
In conclusion, while the spa at Borgo di Luce I Monasteri Golf Resort & SPA offers promising facilities and a chance for beauty and relaxation, it seems that consistent maintenance and improvements would enhance the guest experience, aligning it more closely with the high standards of the resort.
Pool
Guests find the pool complex excellent with several loungers available to enhance the relaxing atmosphere. The area is meticulously maintained, often praised for its cleanliness alongside other facilities like the rooms, restaurant and spa. The pool itself is very beautiful, modern and equipped with a luxurious feel, set amidst a beautiful garden by a golf course, making it a wonderful place to unwind.
However, some guests noted that the pool, although large and beautiful, could use better maintenance as there is some damage to the painted concrete and instances of mold. Additionally, while the pool area is lovely and very pleasant, the water temperature has been highlighted as inexplicably cold, which can detract from the overall experience.
Despite these minor issues, the pool area remains a magnificent and enchanting part of the resort, contributing significantly to the overall enjoyment and quality of stay for many visitors.
Family
Golf
Golf enthusiasts can look forward to an excellently designed and very well-maintained course that's also managed to the highest standards. The top-notch organization ensures a seamless experience for all golfers. Guests repeatedly praise the stunning setting and quality of the golf amenities, describing them as fantastic and worthy of high consideration.
The property itself is lovely, featuring well-kept gardens and a beautiful pool area that complement the golf course. Access to trial golf lessons adds to the overall enjoyment, making it a pleasurable and relaxing stay for both seasoned golfers and newcomers. This resort stands out as a premier destination in Sicily, offering a tranquil and enriching golfing experience.
5 Star
There were also specific complaints about the policies regarding bathroom and pool linen, which were deemed absurd. Additionally, some guests pointed out inadequate attention to detail and incomplete SPA facilities for a resort claiming a five-star status. Customer service was frequently criticized with guests needing to reiterate requests and noting that it did not meet the five-star standard. Moreover, the respect for anti-COVID rules was described as very poor.
Overall, the consensus among reviewers suggests that while the resort may have potential, its current execution does not merit a five-star rating, leading to significant disappointment among those expecting a luxury experience.
Luxury
However, it falls short of delivering a consistent five-star experience, as reported by several guests. While the structure and amenities live up to high standards, customer service does not seem to align with what one would expect from a top-tier hotel. Complaints about the breakfast experience and the demeanor of the service staff suggest disparities in the overall luxury service level. Despite these issues, the resort's upscale offerings and the tranquil ambiance contribute significantly to its charm. It remains an enticing option for those seeking a refined and modern escape, although there is room for improvement in service quality to meet the full expectations of a five-star standard.
Yes, Borgo di Luce I Monasteri Golf Resort & SPA has pool(s) that belong to one or more of the following categories: Children's Pool, Outdoor Pool.
Yes, a spa is available at Borgo di Luce I Monasteri Golf Resort & SPA.
Yes, Borgo di Luce I Monasteri Golf Resort & SPA welcomes dogs.
Yes, parking facilities are available at Borgo di Luce I Monasteri Golf Resort & SPA.
No, Borgo di Luce I Monasteri Golf Resort & SPA doesn't have a gym.
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