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Grande Albergo Alfeo

Siracusa , Via Nino Bixio, 5 (Show on Map)

8.2

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsGrande Albergo Alfeo in Syracuse receives frequent praise for its prime location, which offers easy access to Ortigia, the historic city center with its array of archaeological sites, shops, bars and restaurants. Conveniently close to bus and train stations, guests find it an ideal base for exploring Syracuse on foot. Despite its central position, the surrounding area remains relatively quiet, allowing for a peaceful retreat after a day of sightseeing.

The hotel’s breakfast garners positive feedback for its variety and high quality, featuring a range of savory and sweet options, including local pastries and gluten-free choices. The breakfast setting, especially in the courtyard and terrace, provides a pleasant start to the day, although some guests feel there is room for improvement in terms of diversity and quality.

Rooms at Grande Albergo Alfeo are lauded for their spaciousness and cleanliness, often described as large, comfortable and well-equipped with useful amenities like fridges and powerful Wi-Fi. However, some updates to furniture and bathrooms, as well as better soundproofing, could further enhance the guest experience. The hotel's high standards of cleanliness extend to the entire property, ensuring a hygienic and welcoming environment.

The staff at the hotel are frequently commended for their helpfulness, professionalism and friendliness. The reception team, operating 24/7 and the breakfast staff receive accolades for ensuring a pleasant stay for guests. Individual staff members are often highlighted for their stellar service and attentiveness.

While the hotel's Wi-Fi service has received mixed reviews with many reporting unreliable and weak connections, the overall guest experience remains positive due to the courteous and helpful staff. The surrounding area's lively nightlife offers various dining and entertainment options, though some may find the street noise at night disruptive.

Beds at Grande Albergo Alfeo are consistently praised for their comfort, contributing to a restful night's sleep. Most guests appreciate the quality of the bedding, though a few note instances of worn-out mattresses.

Although the hotel advertises a four-star rating, some guests feel it falls short of this standard, recommending the addition of services like car valet to better match the rating. Despite these concerns, many still find value for money satisfactory.

Nestled in a historic city center, the hotel itself is a beautifully renovated historic palace, blending old-world charm with modern conveniences. Its architecture original windows and antique staircase add to the authentic historical ambiance, making it a captivating destination for those eager to explore Syracuse’s rich cultural heritage. Overall, Grande Albergo Alfeo successfully combines comfort, history and a strategic location to ensure a memorable stay for its guests.
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Boutique-style Hotel

Historic Hotel

Hotel for Honeymoon

Dog Friendly Hotel

Dogs Stay Free

Romantic Hotel

Hotel near Nightlife Spots

Business Hotel

Accessible Hotel

4-Star Hotel

Hotel where Dogs Stay Free

Room Types

Standard Double Room Please specify bed-type preference when booking.

Triple Room Please specify bed-type preference when booking.

Suite Large suite with separate lounge, 42" LCD TV and 3 large windows overlooking Porto Grande. Includes a free minibar.

Executive Double or Twin Room Spacious room with a minibar, flat-screen satellite TV and air conditioning.

Twin Room Featuring free toiletries, this twin room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned twin room features a flat-screen TV, soundproof walls, a minibar, a wardrobe as well as an inner courtyard view. The unit has 2 beds.

About Grande Albergo Alfeo

License: 19089017A220712, IT089017A1A8KMQW3W

Guest Reviews

8.2

Very Good

Location

Grande Albergo Alfeo in Syracuse boasts a prime location highly favored by guests for its proximity to Ortigia, the historic city center. Situated just a short walk from the entrance to Ortigia Island, the hotel offers easy access to numerous attractions, including archaeological sites, shops, bars and restaurants. Conveniently close to both the bus and train stations, the hotel serves as a strategic base for exploring Syracuse on foot.

Guests appreciate the hotel's central position, which allows them to explore the city’s historic and cultural landmarks within minutes. Whether heading towards Neapolis or the Greek theater, the location is optimally situated between these sites and the bridge to Ortigia, making daily excursions seamless.

The surrounding area is also noted for its convenience with plenty of parking options and essential amenities nearby. Despite being near the bustling old town, the hotel's vicinity remains relatively quiet, offering a comfortable and peaceful retreat after a day of sightseeing.

In addition to its enviable location, guests frequently commend the hotel's excellent breakfast and friendly staff, enhancing their overall stay experience. Whether you're in Syracuse for its ancient ruins or vibrant city life, Grande Albergo Alfeo's strategic position ensures a convenient and enjoyable visit.

Breakfast

Grande Albergo Alfeo offers a breakfast experience that has garnered a mixed reception from its guests. On the positive side, many visitors praised the breakfast for being varied, plentiful and of a high standard, mentioning the extensive selection of both savory and sweet options. The breakfast includes a variety of local and international dishes with highlights like scrambled eggs, local pastries and even gluten-free options available. Some guests appreciated the generous and hearty offerings, describing it as excellent, fantastic and even the best of their entire trip. The availability of unique items like lemon granita and fresh fruit has also been positively noted. Additionally, the breakfast setting, particularly in the courtyard and terrace, provides a pleasant start to the day.

However, there are areas noted for improvement. A number of guests found the breakfast to be meager, lacking variety especially in savory items and some even described it as subpar. Specific complaints included the quality of products, limited options and aspects like burnt bacon and terrible coffee. For a 4-star hotel, a few guests expected a more complete and rich breakfast incorporating traditional Sicilian specialties.

Overall, while many enjoy the breakfast for its variety and quality, there are consistent remarks indicating that improvements in diversity and freshness of the offerings could enhance the experience further.

Rooms

'Grande Albergo Alfeo' offers rooms that are consistently praised for their spaciousness and cleanliness. Guests frequently comment on the large size of the rooms, noting that they are comfortable, airy and well-maintained. Many find the high ceilings and bright interiors particularly appealing, adding to the overall sense of space. Rooms often come equipped with useful amenities such as fridges, sofas and powerful Wi-Fi, enhancing the stay.

Despite the overwhelmingly positive feedback, there are a few areas for improvement. Some rooms require renovation with specific mentions of outdated furniture and bathrooms needing maintenance. Occasional comments highlight thin walls and a lack of soundproofing, which can lead to noise issues. Moreover, certain rooms have been described as somewhat bare with suggestions for additional decor or rugs to increase charm and functionality.

Overall, while some updates could enhance the experience, the generous room sizes and cleanliness make it a valued choice for visitors seeking comfort in the center of Syracuse.

Beds

'Grande Albergo Alfeo' receives high praise for the comfort and quality of its beds with numerous guests highlighting their restful experiences. The beds are frequently described as large and comfortable, ensuring a good night's sleep. Many reviewers specifically mention the comfort level, using phrases such as "very comfortable beds" and "beds very clean." The bedding also receives commendations, being referred to as comfortable and of very good quality.

However, not all feedback is positive with a few guests noting worn-out mattresses or uncomfortable beds. Despite these occasional criticisms, the majority of reviews reflect a positive experience related to the beds, making it a strong point for the hotel. Overall, 'Grande Albergo Alfeo' appears to offer a comfortable and clean sleeping environment, which is highly appreciated by its guests.

Cleanliness

Grande Albergo Alfeo consistently impresses guests with its high standards of cleanliness. Reviews highlight that the rooms are very clean, spacious and well-maintained, often described as spotless or immaculately clean. Guests frequently appreciate the modern and comfortable atmospheres in their rooms with daily cleaning routines ensuring maintained standards throughout their stay.

While a few reviews note minor issues, such as dust in some rooms or the need for certain repairs, the overall consensus is positive. Common areas, though occasionally mentioned as needing more attention, are generally kept in good condition. The hotel offers clean and functional facilities, contributing to an enjoyable stay.

The cleanliness of bathrooms received varied reviews with some noting a lack of amenities and outdated fixtures. Despite these minor points, the praise for cleanliness prevails, indicating that the hotel prioritizes maintaining a welcoming and hygienic environment.

Staff

The Grande Albergo Alfeo is frequently praised for its exceptional staff, who are described as helpful, courteous and professional. Guests repeatedly highlight the friendliness and welcoming nature of the staff, noting that they are always ready to assist with a smile. The reception team particularly stands out for their diligence and courtesy with several mentions of friendly and well-informed desk personnel available 24/7. The breakfast staff also receives accolades for being obliging and efficient, ensuring guests have a pleasant start to their day.

Guests appreciate the warm and neighborly atmosphere created by the staff's attentiveness and kind-hearted service. Specific staff members, such as the doorman and the distinguished Maurizio at reception, receive individual praise for their stellar service. The staff's ability to provide useful information and their fluency in English enhances the overall guest experience.

In summary, the Grande Albergo Alfeo's staff is recognized for their professionalism, helpfulness and genuine friendliness, making guests feel well-cared for and welcomed throughout their stay.

Wi-Fi

Travelers staying at Grande Albergo Alfeo had mixed experiences regarding the Wi-Fi service. On the positive side, some guests described the Wi-Fi as good. However, the majority of reviews focused on the negative aspects. Many found the Wi-Fi to be unreliable, poor or non-existent, reporting that it either didn't work anywhere in their room or was only available in common areas like the lobby. Some guests mentioned that the internet connection was weak, slow and kept dropping. Despite these issues, the hotel staff were noted to be polite and courteous, even going so far as to restart the Wi-Fi to try and improve the connection. Overall, while the hotel receives commendations for its staff, the Wi-Fi service remains a significant area needing improvement.

Nightlife

The area surrounding Grande Albergo Alfeo offers a lively nightlife with many good restaurants and various activities to enjoy if you venture out in the evening. The streets are bustling, providing a vibrant atmosphere perfect for those who love an active night scene. However, it's important to note that this vibrancy comes with a downside; the street noise can be quite significant, making the rooms noisy at night. For those sensitive to noise, earplugs are recommended to ensure a more peaceful sleep.

4 Star

While Grande Albergo Alfeo advertises itself as a four-star hotel, guest reviews reflect a mixed experience. Some guests found the hotel's facilities and services to be more in line with a three-star standard, contradicting its advertised rating. Despite this, others felt their stay exceeded expectations for a few days, finding the value for money satisfactory.

Concerns were raised regarding the lack of a parking lot with some guests suggesting the addition of a car valet service would have increased costs unnecessarily. Reviewers highlighted the availability of necessary amenities for a four-star establishment, although there were notable shortcomings in the quality and readiness of the staff and the standard of facilities provided.

Overall, Grande Albergo Alfeo has garnered varying opinions with some guests feeling disappointed by the disparity between its purported star rating and actual experience, while others found their stay comfortable and worthwhile.

Historic

Nestled in the historic city center of Syracuse, Grande Albergo Alfeo stands as a testament to the rich past of the area. This charming historic palace has been beautifully renovated, preserving its old-world charm while offering modern conveniences. The building itself is a historical treasure with original windows and a graceful antique staircase adding to its allure. Guests are captivated by the exquisite internal decor and the high ceilings that evoke a sense of grandeur.

The hotel's prime location within walking distance from Ortigia and the bus and train stations makes it a convenient choice for travelers. The atmosphere within the historic building is truly captivating with a cozy inner courtyard providing a serene retreat. The combination of traditional architecture and careful restoration ensures that visitors experience the authentic historical ambiance of Syracuse.

Overall, the Grande Albergo Alfeo offers a unique blend of historical significance and comfort, making it an appealing destination for those eager to explore the rich cultural heritage of the area.

No, Grande Albergo Alfeo doesn't have any pool.

No, a spa isn't available at Grande Albergo Alfeo.

Yes, Grande Albergo Alfeo welcomes dogs.

No, parking facilities aren't available at Grande Albergo Alfeo.

No, Grande Albergo Alfeo doesn't have a gym.

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