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Summary of reviewsThe Frontier Hotel receives widespread praise for its excellent location near the Ukrainian border, which offers exceptional convenience for travelers seeking a comfortable stopover before or after crossing the border. Its strategic placement is lauded for ensuring easy access while maintaining tranquility away from the main road. Additionally, guests commend the hotel for its new and spacious rooms, which are consistently described as clean, cozy and well-equipped with modern amenities such as underfloor heating, air conditioning and dedicated parking spaces.
Cleanliness at The Frontier Hotel is frequently highlighted with many noting the rooms and bathrooms are tidy and impeccable. Although a few guests mentioned minor issues such as inadequate heating and occasional maintenance shortcomings, the overall feedback emphasizes the hotel's commitment to cleanliness and order. Some reviews did point out limited in-room amenities and the need for better heating during colder seasons, but these were not predominant concerns.
The staff at The Frontier Hotel play a significant role in enhancing the guest experience. They are celebrated for their friendly and helpful demeanor with many guests appreciating their politeness, attentiveness and the ability to communicate in English. The high level of service provided by the hotel personnel contributes greatly to the overall positive impression.
Despite some minor criticisms regarding room maintenance and additional amenities, The Frontier Hotel remains a highly recommended choice for travelers, particularly those needing proximity to the Ukrainian border. Its combination of strategic location, spacious and clean rooms and excellent service from a dedicated staff ensures a satisfying stay for its guests. Show more
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Categories
Family Friendly Hotel
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
4-Star Hotel
Room Types
Twin RoomThis air-conditioned twin room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony. The unit offers 2 beds.
Studio with BalconyThis air-conditioned studio is comprised of a flat-screen TV with cable channels, a private bathroom as well as a balcony. The unit has 1 bed.
Double RoomThis air-conditioned double room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.
Family StudioThis air-conditioned family room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.
Double or Twin Room - Disability AccessThis air-conditioned twin/double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.
Two-Bedroom ApartmentThis apartment comprises 1 living room, 2 separate bedrooms and 2 bathrooms with a shower and free toiletries. This apartment features air conditioning, a minibar, a flat-screen TV with cable channels and a balcony. The unit offers 2 beds.
Guest Reviews
8.6
Very Good
Location
The Frontier Hotel boasts an exceptional location for travelers heading to Ukraine, being praised for its unbeatable proximity to the Ukrainian border. This hotel is perfect for those who need a convenient and comfortable stopover either before or after crossing the border. Guests highlight its excellent geographical placement, making it the ideal choice for those embarking on a road trip or looking for a transit hotel. The establishment is strategically situated near the border while still offering a sense of tranquility away from the main road. Additionally, the Frontier Hotel provides new, spacious and clean rooms with cozy beds and great conditions, ensuring a comfortable stay for its guests.
Rooms
The Frontier Hotel offers a mix of experiences to its guests. Positively, many reviewers highlighted the hotel's cleanliness with rooms described as tidy, impeccable and featuring modern and functional bathrooms. The bathrooms, in particular, were praised for being very clean. Spaciousness is another consistent theme with numerous mentions of the rooms being large, cozy and warm, aided by underfloor heating.
The hotel also boasts a strategic location close to the border, making it a convenient stop for travelers. A dedicated parking space with a barrier is appreciated by many, offering ample room for guests' vehicles. Additionally, the rooms are fitted with modern amenities such as air-conditioning and heating, although some reviews mentioned the heating might not always be adequate.
On the flip side, some guests experienced issues like inadequate heating, stale smells and insufficient lighting in the rooms. There were also mentions of showers leaking and some bugs, indicating room for improvement in maintenance. Moreover, the size of the beds and overall comfort were points of contention for a few reviewers and some faced additional charges for extra beds.
The food and beverage services received mixed feedback with some noting a lack of a promised mini-bar and an early-closing restaurant. Despite these drawbacks, the spacious and clean nature of the rooms, combined with the hotel's advantageous location, makes The Frontier Hotel a reliable choice for travelers, especially those needing proximity to the border.
Cleanliness
The Frontier Hotel receives commendations for its cleanliness, often described as clean, warm and comfortable. Guests frequently highlight that the rooms, including the bedding, are generally clean with several noting the rooms are very clean and sufficiently clean. However, a few reservations exist; some guests questioned the cleanliness of the bedding and reported not having their room cleaned during their stay. Another common remark included the hotel being cozy and modern.
While the hygiene standards are praised, certain practicalities like the lack of in-room amenities such as a kettle, hairdryer and slippers are mentioned. The heating installations appear to need improvements, particularly during colder seasons, where guests found the heater inadequate or had to request extra blankets. Moreover, external factors like the noise from nearby roads and trucks prevented some guests from keeping their windows open.
Overall, The Frontier Hotel is seen as a clean and functional place to stay with room for improvement in certain amenities and seasonal preparations.
Staff
The Frontier Hotel boasts an impressive level of service, largely attributed to its friendly and attentive staff. Many guests have praised the team for their politeness and good attitudes, highlighting the quality of service received. The reception staff have been noted for their responsiveness and helpful nature, often going above and beyond to ensure a pleasant stay. English-speaking staff members at the front desk add to the convenience for international travelers. Overall, the staff at The Frontier Hotel are frequently described as very nice, polite and well-mannered, contributing significantly to the positive experiences of guests.
No, The Frontier Hotel doesn't have any pool.
No, a spa isn't available at The Frontier Hotel.
No, The Frontier Hotel doesn't allow dogs.
Yes, parking facilities are available at The Frontier Hotel.