Aleksandar Palace Hotel Congress Center & SPA
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsAleksandar Palace Hotel Congress Center & SPA enjoys favorable reviews, especially highlighting positive aspects in various key areas. Located near a picturesque river and urban park, the hotel offers a tranquil retreat ideal for business travelers, sports event attendees and guests seeking a quieter ambiance away from the city center. Its proximity to venues like the "Boris Trajkovski" Arena and the national stadium, coupled with ample parking and easy taxi access, further enhances its appeal. Scenic walks through the urban forest park offer a pleasant path to the city center, though some may find the lack of robust public transportation and ongoing construction slightly inconvenient.
In terms of dining, the hotel's breakfast is generally praised for its variety and freshness, despite minor inconsistencies in temperature and timeliness. Guests often highlight the enjoyable buffet spread, although occasional feedback points to the need for improvements in consistency. Dinner experiences vary with some guests lauding the à la carte options for their taste while others find the restaurant service lacking in warmth and value.
Room accommodations are frequently commended for their spaciousness, cleanliness and modern amenities. Many guests appreciate the large, well-decorated rooms featuring modern comforts like electric fireplaces and scenic views. While some suggest a need for better attention to detail in cleanliness, especially in bathrooms, the overall room experience is positive.
Cleanliness throughout the hotel is highly rated with guests often noting the spotless and serene environment. The staff further amplifies this positive guest experience, earning accolades for their professionalism, courtesy and efficiency, particularly at the reception and housekeeping departments.
However, the hotel's pool and spa facilities receive mixed reviews due to operational issues like inconsistent water temperature and non-functional amenities, suggesting an area for improvement. Nonetheless, the beds are largely praised for their comfort, contributing to a restful stay despite minor concerns with pillow size and cleanliness.
Overall, Aleksandar Palace Hotel Congress Center & SPA provides a comfortable, elegant and relatively tranquil lodging experience, complemented by a dedicated staff and well-praised room amenities, making it a preferred choice for many travelers.
Categories
In terms of dining, the hotel's breakfast is generally praised for its variety and freshness, despite minor inconsistencies in temperature and timeliness. Guests often highlight the enjoyable buffet spread, although occasional feedback points to the need for improvements in consistency. Dinner experiences vary with some guests lauding the à la carte options for their taste while others find the restaurant service lacking in warmth and value.
Room accommodations are frequently commended for their spaciousness, cleanliness and modern amenities. Many guests appreciate the large, well-decorated rooms featuring modern comforts like electric fireplaces and scenic views. While some suggest a need for better attention to detail in cleanliness, especially in bathrooms, the overall room experience is positive.
Cleanliness throughout the hotel is highly rated with guests often noting the spotless and serene environment. The staff further amplifies this positive guest experience, earning accolades for their professionalism, courtesy and efficiency, particularly at the reception and housekeeping departments.
However, the hotel's pool and spa facilities receive mixed reviews due to operational issues like inconsistent water temperature and non-functional amenities, suggesting an area for improvement. Nonetheless, the beds are largely praised for their comfort, contributing to a restful stay despite minor concerns with pillow size and cleanliness.
Overall, Aleksandar Palace Hotel Congress Center & SPA provides a comfortable, elegant and relatively tranquil lodging experience, complemented by a dedicated staff and well-praised room amenities, making it a preferred choice for many travelers.
Luxury Hotel
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Hotel near Nightlife Spots
Hotel with Swimming Pool
Heated Pool Indoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
Hotel with Tennis Courts
5-Star Hotel
Hotel with Indoor Pool
Hotel with Heated Pool
Guest Reviews
Aleksandar Palace Hotel Congress Center & SPA offers a mixed yet favorable location. Situated by the picturesque river and next to a serene city park, it provides a peaceful retreat away from the bustling city center. The hotel's proximity to the "Boris Trajkovski" Arena and the national stadium makes it ideal for sports and cultural event attendees. Though somewhat remote from the city center, the hotel compensates with easy taxi access and ample parking for those traveling by car.
Guests appreciate the calm neighborhood and the scenic walks through the urban forest park, which bring them to the city center in about 30 to 40 minutes. It's a smart spot for business travelers with offices nearby and those who enjoy quieter stays near green spaces. Additionally, the nearby zoo and park present pleasant options for leisure activities.
However, accessibility by public transportation is limited and the ongoing construction can result in traffic delays when heading into or out of the city center. Despite these minor inconveniences, the overall sentiment towards the hotel’s location remains positive, underscored by its tranquility, cleanliness and amenities that cater to diverse needs.
The breakfast experience at Aleksandar Palace Hotel Congress Center & SPA garners a range of opinions from guests with many highlighting its positive aspects. The buffet breakfast is frequently praised for its variety and richness with guests noting a good selection of options, including fresh omelettes and tasty goat cheese. Many have found the breakfast to be excellent, great and even exceptional, often commenting on the freshness and tastiness of the offerings.
However, there are also areas where improvement could be made. Some guests have pointed out issues such as cold pastries, cold eggs or sausages and limited variety, especially when the same items are repeated daily. A few guests also mentioned that the breakfast was not always on time with hot items becoming cold by the later hours. Despite these criticisms, the staff's effort to offer packed breakfasts for early departures was appreciated. Overall, while the breakfast at Aleksandar Palace Hotel receives substantial praise for its offerings and variety, some consistency and quality enhancements could make the dining experience even better.
Aleksandar Palace Hotel Congress Center & SPA offers a mixed dining experience. On the positive side, many guests praised the food as excellent and very tasty. Some enjoyed every single bite of their meals, especially the à la carte dinner options. However, not all feedback was favorable; some found the restaurant's food disappointing, notably in terms of price-performance ratio and cited a lack of coziness. There were also remarks about cost-cutting measures impacting the dining service, attributed to low guest numbers and COVID-19 restrictions. For those considering dining options, while some meals may delight, others might be underwhelming.
Aleksandar Palace Hotel Congress Center & SPA offers a range of rooms that are frequently praised for their spaciousness, comfort and modern amenities. Guests appreciate the large, high-ceilinged rooms, which are described as lovely, beautifully decorated and sometimes newly refurbished. The hotel certainly impresses with its modern, posh aesthetic, featuring a grand lobby that enhances its overall elegant appearance.
The accommodations are noted for being exceptionally clean and comfortable with many guests highlighting the excellent quality of their stay in terms of room layout and bedding comfort. Modern conveniences such as electric fireplaces and beautiful views add to the overall charm of the rooms.
However, some areas could use attention to detail, particularly in terms of cleanliness under pillowcases and mirrors and the appearance of the bathrooms, which guests occasionally find outdated or in need of renovation. Despite these minor issues, the spacious and well-furnished rooms generally contribute to a positive and enjoyable stay at the hotel.
Aleksandar Palace Hotel Congress Center & SPA generally receives positive feedback regarding the comfort of their beds with numerous guests highlighting the extreme comfort and good quality of the beds and mattresses. Many found the beds to be extremely comfortable, very good and praised the use of comfortable mattresses. The rooms themselves are described as spacious, clean and pleasant, contributing to an overall comfortable stay. However, there were some minor concerns mentioned, such as pillows being too small and occasional issues with pillow stains and unchanged sheets. Despite these few negative points, the consensus remains that the beds at Aleksandar Palace Hotel provide a comfortable and restful experience for most guests.
Aleksandar Palace Hotel Congress Center & SPA is widely praised for its cleanliness with multiple reviews emphasizing the exceptionally clean and spotless condition of both the rooms and common areas. Guests frequently highlight the perfect cleanliness and the exceptionally comfortable and cozy accommodations. The hotel's cleanliness is often described as impeccable, contributing to a calm and peaceful atmosphere complemented by helpful and polite staff. Despite these overwhelmingly positive comments, a few guests noted areas needing improvement, such as some parts of the bathroom showing wear and occasional lapses in housekeeping. Nonetheless, the majority of reviews suggest a consistently high standard of cleanliness at the hotel.
At the Aleksandar Palace Hotel Congress Center & SPA, guests frequently praise the staff for their courtesy and attentiveness. Noteworthy mentions include the reception staff who are consistently described as polite, professional and exceptionally helpful. Many guests highlight their positive interactions with the front desk and concierge, noting their friendliness, efficiency and readiness to assist with any needs. The housekeeping team is also appreciated for their efficiency and the room service team for their friendliness.
The professional demeanor of the staff is a recurring theme with multiple reviews emphasizing their accommodating and supportive nature. In contrast, the restaurant staff received mixed reviews with some guests finding their interactions less satisfactory.
Overall, the personnel at the Aleksandar Palace Hotel are frequently commended for their kindness, professionalism and consistent commitment to excellent service, contributing significantly to the hotel's welcoming atmosphere.
Visitors to the Aleksandar Palace Hotel Congress Center & SPA have noted several critical aspects regarding the pool and spa facilities. Despite mentions of a nice pool and closeness to a nearby waterpark, many guests reported several operational issues. Frequent complaints included cold or inconsistent pool water temperatures and periods where the pool was either not operational or temporarily out of water.
The spa faced similar criticisms with guests describing it as crowded and falling short of expectations. Issues such as non-functioning Turkish baths and Jacuzzis and overall inconsistency in spa services were common points of dissatisfaction. Additionally, there were mentions of outdated bathrooms and spa infrastructure needing rehabilitation.
The overall sentiment suggests that while the hotel has potential with its pool and spa offerings, current operational inefficiencies and upkeep issues significantly impact the guest experience.
Location Show Map
Location
Guests appreciate the calm neighborhood and the scenic walks through the urban forest park, which bring them to the city center in about 30 to 40 minutes. It's a smart spot for business travelers with offices nearby and those who enjoy quieter stays near green spaces. Additionally, the nearby zoo and park present pleasant options for leisure activities.
However, accessibility by public transportation is limited and the ongoing construction can result in traffic delays when heading into or out of the city center. Despite these minor inconveniences, the overall sentiment towards the hotel’s location remains positive, underscored by its tranquility, cleanliness and amenities that cater to diverse needs.
Breakfast
However, there are also areas where improvement could be made. Some guests have pointed out issues such as cold pastries, cold eggs or sausages and limited variety, especially when the same items are repeated daily. A few guests also mentioned that the breakfast was not always on time with hot items becoming cold by the later hours. Despite these criticisms, the staff's effort to offer packed breakfasts for early departures was appreciated. Overall, while the breakfast at Aleksandar Palace Hotel receives substantial praise for its offerings and variety, some consistency and quality enhancements could make the dining experience even better.
Dinner
Rooms
The accommodations are noted for being exceptionally clean and comfortable with many guests highlighting the excellent quality of their stay in terms of room layout and bedding comfort. Modern conveniences such as electric fireplaces and beautiful views add to the overall charm of the rooms.
However, some areas could use attention to detail, particularly in terms of cleanliness under pillowcases and mirrors and the appearance of the bathrooms, which guests occasionally find outdated or in need of renovation. Despite these minor issues, the spacious and well-furnished rooms generally contribute to a positive and enjoyable stay at the hotel.
Beds
Cleanliness
Staff
The professional demeanor of the staff is a recurring theme with multiple reviews emphasizing their accommodating and supportive nature. In contrast, the restaurant staff received mixed reviews with some guests finding their interactions less satisfactory.
Overall, the personnel at the Aleksandar Palace Hotel are frequently commended for their kindness, professionalism and consistent commitment to excellent service, contributing significantly to the hotel's welcoming atmosphere.
Pool
The spa faced similar criticisms with guests describing it as crowded and falling short of expectations. Issues such as non-functioning Turkish baths and Jacuzzis and overall inconsistency in spa services were common points of dissatisfaction. Additionally, there were mentions of outdated bathrooms and spa infrastructure needing rehabilitation.
The overall sentiment suggests that while the hotel has potential with its pool and spa offerings, current operational inefficiencies and upkeep issues significantly impact the guest experience.
Yes, Aleksandar Palace Hotel Congress Center & SPA has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
Yes, a spa is available at Aleksandar Palace Hotel Congress Center & SPA.
No, Aleksandar Palace Hotel Congress Center & SPA doesn't allow dogs.
Yes, parking facilities are available at Aleksandar Palace Hotel Congress Center & SPA.
Yes, Aleksandar Palace Hotel Congress Center & SPA has a gym.
Location Show Map
More Options
