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Mountain Lake Hotel

Smolyan , Smolyanski Esera (Show on Map)

8.9

Excellent

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1 room2 guests 1 room, 2 guests

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Summary of reviewsMountain Lake Hotel, located just outside Smolyan amidst beautiful natural surroundings, provides an idyllic retreat perfect for both summer and winter stays. Renowned for its superb location, the hotel is nestled near Smolyan Lakes and surrounded by dense pine forests, offering magnificent mountain views and easy access to hiking trails and ski slopes.

The breakfast at Mountain Lake Hotel is frequently praised for its variety, quality and taste with many guests expressing satisfaction despite a few remarks on repetition and the timing of service. Dinner experiences also receive commendation for delicious food, reasonable pricing and excellent service, contributing to a dining experience that many guests choose to enjoy every night of their stay.

The rooms are spacious, clean and well-equipped, offering a cozy environment enhanced by amenities such as fireplaces and balconies with stunning views. The high level of cleanliness extends throughout the hotel, including the spa area, which, although small, is well-organized and hygienic, providing a range of saunas and a Turkish bath.

Guests consistently commend the friendliness and professionalism of the staff, who are noted for their courteous and attentive service, making the stay even more pleasant. Despite some isolated critiques, the general consensus is that the staff significantly enhances the overall guest experience.

The hotel’s pool receives mixed reviews with many appreciating its warmth and size, making it enjoyable for families and children, albeit with some remarks on maintenance and cleanliness. The property is especially praised by families for its child-friendly amenities, including play areas, a library and a welcoming atmosphere for both kids and pets. These features, combined with the beautiful and clean environment, make it a preferred choice for family vacations.

Comfortable beds add to the restful experience at Mountain Lake Hotel, contributing to the overall comfort and satisfaction of guests, despite a few reports of less favorable mattress quality.

In summary, Mountain Lake Hotel stands out for its beautiful location, well-maintained facilities, delicious food and friendly staff, making it an ideal destination for families and nature enthusiasts seeking a tranquil and comfortable getaway.
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Categories

Hotel with Rooms With Fireplace

Hotel near Ski Resorts

Hotel for Honeymoon

Hotel with Spa

Family Friendly Hotel

Dog Friendly Hotel

Hotel with Swimming Pool

Heated Pool Indoor Pool

Hotel with Free Wi-Fi

Hotel with Parking

3-Star Hotel

Hotel with Indoor Pool

Hotel with Heated Pool

Room Types

Two-Bedroom Apartment with Fireplace Spacious apartment with a balcony, for up to 4 people.

Double Room Stylish room with a balcony and satellite TV.

One-Bedroom Apartment with Fireplace - Pet Friendly Guests will have a special experience as the apartment offers a fireplace. This spacious apartment consists of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. Featuring a terrace with mountain views, this apartment also provides soundproof walls and a flat-screen TV with satellite channels. The unit offers 2 beds.

One-Bedroom Apartment This apartment features a fireplace. The spacious apartment features soundproof walls, a coffee machine, a terrace with mountain views as well as a private bathroom boasting a shower. The unit has 2 beds.

Three-Bedroom Maisonette with Fireplace The fireplace is a top feature of this apartment. This spacious apartment comes with 1 living room, 3 separate bedrooms and 2 bathrooms with a shower and free toiletries. The well-fitted kitchenette has a stovetop, a refrigerator, kitchenware and a microwave. Boasting a terrace with mountain views, this apartment also features soundproof walls and a flat-screen TV with satellite channels. The unit has 4 beds.

Deluxe Double Room (2 Adults + 1 Child)

About Mountain Lake Hotel

License: СЛ-56П-3ТЯ-1А

Guest Reviews

8.9

Excellent

Location

Nestled in a beautiful location in nature, Mountain Lake Hotel is a charming retreat near the lakes, just outside of Smolyan. This hotel boasts an excellent spot surrounded by forests and offers an ideal setting for a complete vacation. Guests have lauded its stunning placement within the mountains, right next to the Smolyan Lakes, making it perfect for those who enjoy hiking or exploring the serene environment.

The property's quiet and peaceful atmosphere is enhanced by its position amidst dense pine forests and breathtaking natural vegetation, offering a tranquil escape from city life. With plenty of parking space available, it’s easily accessible and conveniently located near ski slopes and lifts, making it cozy and perfect for both winter and summer stays.

Visitors appreciate the magnificent open mountain views and the unique beauty visible from their rooms. The hotel’s close proximity to the largest lake in Smolyan makes it a wonderful base for quick excursions into the forest and lakeside trails. Cleanliness and high-quality facilities further elevate the experience, making Mountain Lake Hotel an excellent choice for families and nature enthusiasts alike.

Breakfast

The breakfast experience at Mountain Lake Hotel has generally been praised for its variety and quality. Guests appreciated the diverse and nutritious options with many noting that the offerings were plentiful and delicious. The breakfast buffet received acclaim for exceeding expectations, featuring a rich and varied selection that changed daily, ensuring there was always something new to enjoy. Patrons frequently described the breakfast as wonderful, fantastic and superb, highlighting the quality and taste of the food provided.

However, some reviews mentioned areas for improvement. A few guests found the breakfast to be less diverse than anticipated and, in some cases, repetitive. There were occasional complaints about the freshness of certain items like the breads. Additionally, some guests noted that the 8:30 am start time for breakfast was inconvenient, especially for those eager to start their day early.

Overall, despite a few critiques, the breakfast at Mountain Lake Hotel appears to be a strong point, winning over most guests with its extensive and tasty offerings.

Dinner

The dinner experience at Mountain Lake Hotel's restaurant receives overall positive reviews from guests. The food consistently gets high marks for being delicious and very tasty with numerous guests emphasizing the quality and flavor of the dishes. Breakfasts are rich and satisfying, contributing to the overall dining experience. Guests appreciate the reasonable pricing of meals and many found the cuisine to be of great quality without the use of semi-finished products.

The restaurant itself is frequently described as fantastic, really good and even excellent with a service level that matches the high quality of the food. The friendly staff enhances the dining experience, providing great service.

However, there are some negatives noted. A few guests mentioned the food not meeting their expectations and the prices being on the higher side. Additionally, the kitchen closing at 9:10 pm was inconvenient for some diners and on busy nights, finding seats could be challenging.

Despite these drawbacks, many guests enjoyed their dinners so much that they chose to dine at the hotel restaurant every night, making it a memorable part of their stay.

Rooms

Mountain Lake Hotel offers guests an impressive stay with its comfortable and spacious accommodations. Visitors frequently praise the large and well-equipped rooms, which are not only cozy but also impeccably clean. Many highlight the apartments as being particularly stylish and neat, featuring everything needed to feel at home.

The rooms are described as warm and welcoming with some providing delightful extras like fireplaces and balconies that offer stunning views, including beautiful sunrises over the mountains. The clean and pleasantly furnished spaces add to the overall appeal, ensuring guests feel right at home.

The beds and pillows receive high marks for comfort, contributing to a restful stay. The accommodations are praised not only for their warmth and coziness but also for their thorough daily cleaning service, maintaining a high standard of cleanliness throughout.

While a few reviews note issues such as sparse furnishings or occasional temperature inconsistencies, the overall sentiment remains positive, emphasizing the well-maintained, spacious and beautifully situated rooms of Mountain Lake Hotel.

Beds

Mountain Lake Hotel's guests frequently commend the comfort of the beds, describing them as exceptionally comfortable, clean and cozy. Many highlight the comfortable mattresses and pillows as standout features, contributing to a restful stay. The bed comfort appears to be a significant positive aspect, often noted as uniquely comfortable and among the best experiences in the rooms. Although the majority of feedback is favorable, mentioning super comfy rooms that cater to all needs, there are a few contrary remarks about the mattresses being uncomfortable or of lower quality. Despite these occasional negative comments, the consensus leans strongly towards a positive sleep experience with many visitors appreciating the overall relaxing and comfortable accommodations.

Cleanliness

Mountain Lake Hotel stands out for its commendable cleanliness, as echoed by guests who appreciated the high level of hygiene maintained throughout the property. The accommodation is consistently described as very clean with rooms being particularly noted for their cleanliness and warmth. The spa area, beautifully decorated and well-maintained, also earned high marks for its cleanliness, despite a minor note about a dirty floor. The spacious facilities, both in the apartments and common areas, are generally well-kept, contributing to the hotel's clean and welcoming atmosphere.

The hotel itself is well-maintained and situated in a serene location close to the forest, offering plenty of space and greenery. Both the spa facilities and hotel areas are described as clean and cozy, providing a pleasant environment for guests. The dedication to cleanliness extends to all corners of the hotel, from the welcoming rooms to the exceptional meadows that surround the property.

Overall, guests have praised Mountain Lake Hotel not only for its beautiful and tranquil location but also for maintaining high standards of cleanliness, contributing to an enjoyable and comfortable stay.

Staff

Mountain Lake Hotel is renowned for its exceptionally friendly and welcoming staff. Guests frequently commend the politeness and responsiveness of the team, which includes courteous and attentive members always ready to assist. The reception staff stands out for their warmth and helpfulness, often greeting guests with smiles that make them feel right at home. Similarly, the restaurant personnel are praised for their high standards, ensuring a pleasant dining experience within the entire hotel complex. Despite isolated criticisms about the restaurant staff's demeanor toward children, the overwhelming consensus is that the team at Mountain Lake Hotel is professional, amiable and dedicated to making every stay memorable.

Spa

Mountain Lake Hotel boasts a spa that, while described as small, garners praise for its organization and cleanliness. The well-maintained facility offers a range of amenities, including several saunas, a warm pool and a Turkish bath, making for a diverse spa experience. Despite its compact size, guests find the spa area sufficiently equipped and pleasant, noting its high hygiene standards and the overall quality of the space. Some drawbacks mentioned include occasional non-functioning steam rooms and saunas and a few instances of delayed cleaning. However, the spa's warm and clean environment, along with its separate entrance from the hotel, contribute to a generally positive impression among visitors seeking relaxation.

Pool

Visitors at Mountain Lake Hotel have had mixed experiences with the hotel's pool, but there are several positive aspects worth noting. Many guests found the pool to be large enough and warm, making it especially enjoyable for swimming and suitable for children. The presence of a spa area near the pool also adds to the relaxation and enjoyable atmosphere.

However, it's important to mention a few drawbacks. Some guests found the pool to be relatively cold with water temperatures variously reported as being on the cooler side. There were mentions of the water being murky and at times, the pool looking a bit neglected. A few reviewers mentioned that the pool area could benefit from better cleanliness and maintenance, including running filters and pumps to keep the water in optimal condition.

Despite these issues, the pool's large size and warm parts left a good impression on several guests, providing a nice spot for families, especially for children who seemed to enjoy it regardless of the water temperature. While improvements in cleanliness and maintenance could enhance the experience, the pool at Mountain Lake Hotel generally offers a pleasant and spacious environment for a swim.

Family

Mountain Lake Hotel emerges as a fantastic destination for families seeking a relaxing getaway, especially those with children. Noteworthy for its super family-friendly atmosphere, the hotel boasts numerous amenities that cater to both parents and kids. Children can enjoy a variety of play areas located inside the hotel, in the restaurant and outside in a beautiful green garden. Additionally, there is a well-equipped children's corner situated conveniently within the hotel.

The facilities extend beyond play areas, offering a children's area, a library filled with books and various entertainments suitable for different age groups. The hotel's pool and the clean air add to the overall appeal, making it an ideal spot for family relaxation.

Families with pets will also find the hotel accommodating and the friendly staff enhance the welcoming environment. The location itself is ideal for nature trips and provides a unique space for relaxation. For those traveling with teenagers, the hotel offers wonderful apartments specifically suited for their needs. Guests repeatedly highlight that the hotel is extremely suitable for families with children, ensuring a pleasant vacation for all.

Overall, Mountain Lake Hotel’s thoughtful design and numerous amenities make it a great place for a vacation with kids with many guests indicating a desire to return in the future.

Yes, Mountain Lake Hotel has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

Yes, a spa is available at Mountain Lake Hotel.

Yes, Mountain Lake Hotel welcomes dogs.

Yes, parking facilities are available at Mountain Lake Hotel.

No, Mountain Lake Hotel doesn't have a gym.

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