Best Western Plus Park City Solna

Solna 59.35966500, 18.00010800 , Hotellgatan 11 (Show on Map)
7.8
Good


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Summary of reviewsThe Best Western Plus Park City Solna, nestled in the heart of Solna, offers travelers unparalleled convenience with its prime location within the Solna Shopping Center and seamless connections to public transportation, notably the Solna Centrum metro station. This strategic position provides effortless commuting to central Stockholm and prominent venues like Friends Arena and the Mall of Scandinavia. Despite its bustling shopping center setting, the environment remains quiet and serene, making it a favored choice for visitors.

The hotel's breakfast receives high praise for its variety, quality and inclusiveness of dietary preferences, including vegan and vegetarian options. Unique items like ginger shots and homemade smoothies add a special touch, although occasional overcrowding and restocking issues have been noted.

The dining experience offers mixed reviews with guests applauding the delicious and reasonably priced meals, especially at the breakfast buffet and the Aperitivo bar. However, the on-site restaurant faces challenges with long wait times, limited availability, particularly on weekends and sometimes disappointing food selections, leading guests to explore nearby dining options within the mall.

Rooms at the hotel are mostly appreciated for their spaciousness, cleanliness and modern amenities, although some standard rooms are noted to be smaller and in need of refurbishment. Despite occasional issues with outdated furniture and insufficient ventilation, the functional setup and stunning views, particularly from higher floors, contribute positively to guests' stays.

Cleanliness is a strong point at the hotel with many guests highlighting the clean rooms and bathrooms and frequent praise for the cleaning staff's meticulous service. A few issues with dust and specific cleaning lapses have been reported but are generally overshadowed by the overall high standard of cleanliness.

The staff is highly commended for their friendliness, professionalism and helpfulness. The exceptional customer service, from the reception team to the breakfast attendants, significantly enhances the guest experience with many noting the staff's readiness to assist and their accommodating nature.

The free wifi at the hotel is a mixed bag with some guests experiencing fast and reliable connections while others face issues with slow and undependable service.

The gym and sauna facilities, located on the upper floors, are well-appreciated for their equipment and stunning views, although the gym's small size and occasional closures for refurbishment have been noted.

Parking options receive mixed feedback: while the convenience of the underground parking garage with direct elevator access is appreciated, the high cost and navigation challenges are significant drawbacks. EV charging facilities are mentioned, but the high cost for electric car charging has been a point of contention.

Lastly, the hotel is noted as family-friendly, offering adequate room options for families and a safe environment, making it a suitable choice for family trips with amenities tailored towards a comfortable stay for all age groups.
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Categories
Hotel for Honeymoon

Family Friendly Hotel

Dog Friendly Hotel

Romantic Hotel

Business Hotel

Hotel with Parking

Accessible Hotel

Hotel with Gym

4-Star Hotel

Room Types
Superior Twin Room with Sofa Bed Featuring free toiletries, this triple room includes a private bathroom with a bath and a hairdryer. This wheelchair accessible triple room has soundproof walls, a seating area with a flat-screen TV and a roll-in shower. The unit has 3 beds.

Economy Single Room Providing free toiletries, this single room includes a private bathroom with a walk-in shower and a hairdryer. The single room provides soundproof walls, a tea and coffee maker, parquet floors, heating, as well as a flat-screen TV with cable channels. The unit offers 1 bed.

Standard Single Room Featuring free toiletries, this single room includes a private bathroom with a walk-in shower and a hairdryer. This wheelchair accessible single room has soundproof walls, a seating area with a flat-screen TV and a roll-in shower. The unit has 1 bed.

Standard Queen Room Offering free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. This wheelchair accessible double room features soundproof walls, a seating area with a flat-screen TV and a roll-in shower. The unit offers 1 bed.

Standard Twin Room Offering free toiletries, this twin room includes a private bathroom with a walk-in shower, a bath and a hairdryer. This wheelchair accessible twin room has soundproof walls, a seating area with a flat-screen TV and a roll-in shower. The unit has 2 beds.

Superior Twin Room Featuring free toiletries, this twin room includes a private bathroom with a bath and a hairdryer. This wheelchair accessible twin room has soundproof walls, a seating area with a flat-screen TV and a roll-in shower. The unit has 2 beds.

Superior Queen Room Offering free toiletries, this double room includes a private bathroom with a bath and a hairdryer. This wheelchair accessible double room has soundproof walls, a seating area with a flat-screen TV and a roll-in shower. The unit has 1 bed.

Family Room with Two Single Beds and One Sofa Bed Providing free toiletries, this family room includes a private bathroom with a bath and a hairdryer. This wheelchair accessible family room features soundproof walls, a seating area with a flat-screen TV and a roll-in shower. The unit offers 3 beds.

Junior King Suite This suite's standout feature is the sauna. Offering free toiletries and bathrobes, this suite includes a private bathroom with a bath, a shower and a hairdryer. This wheelchair accessible suite has soundproof walls, a seating area with a flat-screen TV and a roll-in shower.

Superior Twin Room with Roll-In Shower - Mobility Accessible Offering free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. This wheelchair accessible double room features soundproof walls, a seating area with a flat-screen TV and a roll-in shower.

Guest Reviews
7.8
Good
Location
Nestled in the heart of Solna, the Best Western Plus Park City Solna boasts a prime location that delights travelers with unparalleled convenience and easy access to numerous amenities and attractions. Situated within the Solna Shopping Center, guests have the luxury of various shops, cafes and restaurants right at their doorstep. Moreover, the hotel is seamlessly connected to public transportation with the Solna Centrum metro station just a stone's throw away, providing swift connections to central Stockholm in a mere 10-15 minutes.

Visitors have praised the hotel's strategic position, which makes commuting around the city and to prominent venues like Friends Arena and the Mall of Scandinavia effortlessly easy. Despite being centered in a bustling shopping mall, the location is described as both quiet and peaceful, offering a serene retreat amidst the convenience of urban amenities.

The proximity to public transport, including buses, trams and the metro, significantly enhances the appeal, allowing guests to navigate the city efficiently. For those flying in, the hotel's closeness to Arlanda Airport provides added convenience, making it an ideal choice for travelers.

While the unique setting inside a shopping mall can initially be surprising, it ultimately proves advantageous, catering to all immediate needs within walking distance. The friendly staff and clean, comfortable rooms, some offering beautiful views, add to the positive experience, making Best Western Plus Park City Solna a favored choice for visitors to Stockholm.

Breakfast
The breakfast at Best Western Plus Park City Solna garners quite a bit of attention from guests, often receiving high praise. It is frequently described as very good, fine and delicious with many noting the extensive variety and rich options available. Several guests mention the buffet's impressive selection, which caters well to different dietary preferences, including vegan and vegetarian options. The inclusion of unique items like ginger shots and homemade smoothies adds a delightful touch.

The breakfast experience is also enhanced by the friendly and helpful staff, contributing to a pleasant atmosphere. While the selection is generally ample and diverse, some reviews point out occasional issues such as overcrowding, cold dishes and limited restocking. Additionally, although the breakfast room has been positively highlighted for its spaciousness and organization, there are comments about it sometimes feeling cramped due to high occupancy.

Overall, while there are a few critiques regarding consistency and specific food items, the majority of guests seem to find the breakfast both satisfying and a standout aspect of their stay, commenting on its quality and the breadth of choices available.

Dinner
Best Western Plus Park City Solna offers a dining experience that has its ups and downs. Guests frequently praise the delicious food and commend the good and reasonably priced meals, particularly noting the quality of the breakfast and the charming ambiance of the bar area. They also highlight the appealing Aperitivo bar in the lobby, which serves delightful paninis, salads, wines and Italian preserves that enhance the hotel's culinary offerings.

However, dinner at the on-site restaurant is less consistent. There have been complaints of long wait times, disorganization and at times, a disappointing selection of food that does not justify the price. Guests have noted the restaurant's inconvenient closings and reduced availability, especially during weekends, which has led some to seek alternative dining options. Unfortunately, this has sometimes proven troublesome with inaccurate recommendations from the staff leading to closed or unexpected restaurant types.

Despite these issues, the hotel's location on top of a shopping mall provides numerous nearby dining opportunities. This convenience is appreciated, as it offers guests various choices when the hotel's dining options fall short. The bar area has also received mixed reviews with some finding it a relaxing space, while others have been disappointed by limited availability of lighter fare and drinks and occasional overcharges.

Overall, while the dining experience at Best Western Plus Park City Solna has its highlights, it also faces significant challenges that might lead guests to explore the plentiful options in the vicinity.

Rooms
The rooms at Best Western Plus Park City Solna have received a variety of feedback from guests, highlighting both positives and areas for improvement. On the positive side, the majority of guest reviews note the spaciousness and cleanliness of the rooms. Words like "clean," "fresh," and "spacious" recurrently appear with some pointing out the comfortable beds and the modern, equipped amenities including shampoo, conditioner and moisturizers. Many guests appreciated the stunning views, especially from higher floors and found the setup to be functional and conducive for a comfortable stay.

However, there are some mixed reviews about the room sizes with reports of smaller rooms, especially those labeled as standard. Several reviews mention that while the rooms are generally clean, some areas showed signs of wear and could benefit from refurbishment. Issues such as outdated furniture, small and sometimes cramped bathrooms and insufficient air conditioning or ventilation were noted. In some instances, there were concerns about room cleanliness not being consistently up to standard with occasional complaints about dusty surfaces and lingering odors.

The location of the hotel adds to the convenience, as it is close to the Solna subway station and nearby one of Stockholm’s largest shopping centers. This makes it a practical choice for visitors looking to explore the city. Overall, the Best Western Plus Park City Solna is commended for its spacious and comfortable rooms with basic amenities, though some elements like room size, maintenance and air conditioning could use improvement to enhance the guest experience.

Beds
The Best Western Plus Park City Solna has received a mixed reception concerning its bedding with a significant number of guests praising the comfort of the beds. Many reviewers found the beds comfortable and cozy, often highlighting the softness of the mattresses and the high quality of the duvets and pillows. Phrases such as comfortable beds, very comfortable beds and super soft enjoyable blankets and pillows are frequently mentioned, adding to the positive feedback about sleep quality.

However, there were also notable criticisms from some guests who found the mattresses too soft, worn-out or uncomfortable, which occasionally resulted in complaints about neck pain and insufficient support. Issues were also raised about pillow quality with some describing them as outdated or too thick and high.

Additionally, there were sporadic comments about the size and stability of the beds, especially for those preferring firmer and more spacious arrangements. Despite these variances, most guests seemed to appreciate the bed comfort and convenience overall, making it a frequent highlight in descriptions of their stay.

In general, while there are areas for improvement, the majority of guests found the beds and bedding at Best Western Plus Park City Solna to be conducive to a restful night's sleep, making it a decent choice for travelers prioritizing comfort in their accommodations.

Cleanliness
The reviews for Best Western Plus Park City Solna indicate a generally positive impression of the hotel's cleanliness. Many comments highlight the clean rooms and bathrooms with phrases like very clean bathroom, very clean rooms and cleanliness is always high frequently appearing. Guests also noted the cleanliness was excellent and rooms were cleaned every day, contributing to a sense of comfort and coziness.

Several reviews described the hotel as clean and tidy with some mentioning the pleasant cleaning staff. Fresh rooms and spotlessly clean were other notable remarks, emphasizing the hotel's commitment to cleanliness. The underfloor heating in the bathroom and comfortable beds further enhanced the experience of cleanliness and comfort.

However, there were a few criticisms regarding cleanliness. Some guests mentioned areas needing improvement, such as dated furniture, dust and specific cleaning issues like dirty closets and missed spots under the bed. A few reviews indicated dissatisfaction with aspects like a dirty bathroom, hair on the shelf under the mirror and a musty smelling room. Despite these occasional lapses, the overall impression from most reviews is that the hotel maintains a high standard of cleanliness, ensuring a comfortable and welcoming stay for its guests.

Staff
The staff at Best Western Plus Park City Solna is highly praised for their friendliness, professionalism and efficiency. Guests often highlight the warm and welcoming nature of the reception team, which consistently provides excellent service and quick check-ins. Many commended the staff's helpfulness and attentiveness, particularly noting their readiness to assist with any issues and provide local tips. The kindness of the receptionists and their accommodating attitude, including flexibility with late check-outs, is frequently mentioned.

Breakfast attendants and housekeeping staff have also been lauded for their friendliness and meticulous service. Despite a few isolated incidents of perceived rudeness or disorganization, the overall consensus is that the team significantly enhances the guest experience through their polite and service-oriented approach.

Exceptional customer service is a recurring theme with staff frequently described as knowledgeable and supportive. Their dedication to ensuring a pleasant stay, from the reception to the dining room, has left a lasting positive impression on many guests.

Wi-Fi
The reviews for the wifi at Best Western Plus Park City Solna reveal a mixed experience. On the positive side, guests have mentioned that the wifi can be fast, reliable and generally satisfactory at certain times. Several have noted that the wifi worked well without any issues and praised the free wifi for functioning fine. However, there are also numerous complaints about the wifi being slow, undependable and spotty with connections sometimes dropping randomly or being poor in certain rooms. Some guests faced challenges connecting to the wifi for the duration of their stay, suggesting that the internet could be better and more consistent. Overall, while the wifi can be good, it appears to have significant fluctuations in quality and reliability.

Gym
The gym facilities at Best Western Plus Park City Solna generally receive positive feedback from guests, highlighting several key features. One of the most frequently mentioned aspects is the gym's location on the upper floors, specifically the 11th and 14th, which offer a great view while working out. Guests appreciate the availability of the gym and its incorporation of a dry sauna, often noting that these amenities are a pleasant addition to their stay.

While the gym is described as small by some, others emphasize its well-equipped nature and efficiency. The inclusion of a health club nearby adds to the convenience for those looking to maintain their fitness routines. Additionally, the beautiful view from both the gym and the sauna enhances the experience, making it more enjoyable.

There are, however, a few mentions of potential updates and renovations being needed and at times, the gym and sauna have been closed for refurbishment. Despite this, many reviews point out that the fitness center along with the sauna services leave a good impression overall.

In summary, the gym and sauna at Best Western Plus Park City Solna offer decent facilities with the bonus of stunning views, contributing positively to the overall guest experience.

Parking
The Best Western Plus Park City Solna offers parking options that have received mixed reviews from guests. On the positive side, many find the parking garage conveniently located under the hotel, making it easy to park and providing direct elevator access to the hotel. Some guests appreciated the good condition and sufficient availability of parking spaces, noting it as a smooth and undisturbed experience. Users also mentioned that the parking is reasonably priced compared to other options and there is free parking available, though it’s dependent on availability.

However, there are notable concerns regarding the high cost of parking with several guests describing it as expensive, often without guaranteed spots. Some found the parking rates surprisingly high, especially the 480 SEK/day fee and the cost for charging electric cars. Additionally, locating and accessing the parking garage proved to be challenging for many, described as tricky, confusing and poorly signposted. There were also instances where the garage was full or closed, leaving guests with no parking options. The condition of the garage was occasionally problematic, described as messy and crowded.

In summary, while the convenience of an underground parking facility at Best Western Plus Park City Solna is appreciated, the cost and accessibility issues remain significant drawbacks for many visitors.

EV charging stations
The reviews of 'Best Western Plus Park City Solna' regarding EV charging stations present mixed feedback. Guests noted that the hotel does offer EV charging facilities and some found the electric car charging station in the garage to be good. However, several guests pointed out that there are no EV charging stations available. Additionally, one review mentioned that charging an electric car in the hotel's garage is costly, requiring a fee that is double that of a standard parking spot.

Family
Best Western Plus Park City Solna stands out as a family-centric hotel, ideal for those traveling with children. The property boasts adequate rooms tailored for families, including options with double beds and bunk beds, ensuring a comfortable stay for all. Situated in a convenient and safe environment, it is perfect for family trips, offering family-friendly spaces and sociable environments that are both safe and suitable for families.

Families will find lots to enjoy here. Children particularly delight in the play area and the playground located behind the hotel. Options like the sofa bed for kids in the spacious family rooms make stays more convenient. Additionally, the availability of affordable family rooms makes this hotel a cost-effective choice compared to other family accommodations.

The hotel's amenities cater well to family needs. The family-friendly staff provide excellent service, even stepping in on holidays to offer assistance. Kids have been known to enjoy the bathtub and there are useful room amenities such as water kettles, tea cups, hairdryers and irons. Although there were minor issues like limited breakfast alternatives for specific dietary needs, the overall satisfaction of families with their stays is evident.

Located directly in a shopping center, the hotel is ideal for those interested in shopping during their stay. Moreover, the area offers pleasant walking spots for families to explore. Despite some difficulties in accessing the hotel by car, the night staff are noted for their invaluable assistance in navigating these challenges.

Overall, the hotel provides a positive and accommodating environment for families, making it highly recommended for family trips. Whether traveling with small children or teenagers, the Best Western Plus Park City Solna is well-suited for a memorable family vacation.

4 Star
Best Western Plus Park City Solna is a modern hotel with a convenient location near the Mall of Scandinavia and Friends Arena, making it well-suited for a city tour. The proximity of the subway next door is ideal for exploring the area. Inside, the hotel is described as really nice and well-maintained, contributing to a pleasant stay.

The staff are courteous and the breakfast offerings are satisfactory, including soft boiled eggs that guests enjoyed. Despite the positive aspects, there are numerous remarks suggesting that the hotel does not fulfill the expectations of a four-star property. Many reviewers feel that the furnishings and standards are not up to par with some even labeling the hotel as mediocre or outdated for a four-star establishment.

Criticism extends to the comfort of the beds and overall amenities compared to premium hotels like Radisson. Guests often mention that the hotel should provide better quality and comfort given its price. An excellent quality-to-price ratio has been noted, although the general consensus is that this remains an affordable and acceptable hotel, but not deserving of its four-star classification.

Business
Best Western Plus Park City Solna has garnered positive feedback from business travelers for various reasons. The hotel is conveniently located for business purposes, providing easy travel access. It offers business-friendly amenities such as reliable Wi-Fi, fitness and sauna facilities and professional staff service. The rooms are described as fantastic, clean and equipped with conducive spaces for work, making it suitable for business stays.

The hotel also features conference and meeting rooms, which are essential for business activities. Additionally, parking in the garage is a valuable convenience for those traveling by car. The professionalism and clean rooms are highlighted as strong points. Moreover, guests have found the hotel's internet speed to be sufficient for laptop use, contributing to an efficient work environment.

While the breakfast offerings were noted as basic and received some criticism, overall, the hotel is regarded as an excellent and safe choice for business trips to Stockholm with facilities that cater specifically to business needs.

Accessible
Best Western Plus Park City Solna offers a generally accessible experience for guests with disabilities, though there are areas needing improvement. Positively, the hotel's proximity to public transportation, especially the metro station, makes it convenient for disabled guests. This ease of transport extends to the adjacent shopping center, which features ramps for wheelchair access. Additionally, there is accessible parking available beneath the hotel.

Rooms designed for wheelchair users are available and feature necessary handles to ensure easier movement. However, some challenges remain, such as the outdated lifts and the narrow elevator from the garage that requires wheelchairs to be dismantled. Accessibility to certain areas like the bar during the evening hours can be difficult without staff assistance. The hotel would benefit from adding ramps and improving door mechanisms to be more wheelchair-friendly.

Guests also reported some confusion with finding the hotel entrance and parking after the mall closes. While the hotel staff is approachable and helpful, amenities like lack of a fridge in the room and dated decor were noted. Despite these drawbacks, the hotel's cleaning standards are commendable and early check-in options provide added convenience for travelers.

Romantic
The Best Western Plus Park City Solna offers a nice and cozy setting, making it a good hotel for couples looking for a romantic getaway. With stunning views and an ambiance that exudes romance, it provides an ideal setting for a perfect weekend as a couple. Guests have especially mentioned enjoying their own little spa and noticed touches of romantic corners throughout the hotel. Although some found the parking situation to be a bit negative and noted it might not be too romantic for a weekender, overall, it is praised for its romantic ambiance and suitability for couples.

Dog Friendly
Best Western Plus Park City Solna is noted for its dog-friendly environment, making it an ideal choice for those traveling with pets. Guests appreciate that pets are allowed in rooms and even during breakfast. Small touches like candy for dogs add to the positive experience. Although some found it slightly inconvenient to navigate through the shopping mall with pets, overall, the hotel is regarded as a suitable and welcoming option for dog owners.


No, Best Western Plus Park City Solna doesn't have any pool.

No, a spa isn't available at Best Western Plus Park City Solna.

Yes, Best Western Plus Park City Solna welcomes dogs.

Yes, parking facilities are available at Best Western Plus Park City Solna.

Yes, Best Western Plus Park City Solna has a gym.

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