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Summary of reviewsHotel Stadt Soltau enjoys a top-notch location in the heart of Soltau with easy access to various attractions and amenities. Guests appreciate the central setting, close to Heide Park, Soltau Therme and several local spots. Despite its centrality, the main road location may cause some noise for light sleepers. Nevertheless, the combination of a strategic position and proximity to the train station makes it an ideal spot for short stays, business trips and leisurely visits.
Cleanliness is a highlight with the hotel scoring high marks for its tidy and well-maintained rooms and common areas. Recently renovated, the rooms are modern and equipped with all necessary amenities, although they might be on the smaller side, particularly in the attic. The bathrooms, while compact, are functional and updated.
The absence of breakfast is a common point of disappointment. Many guests have stressed the inconvenience, especially during holidays and Sunday mornings when nearby alternatives are scarce. This is a crucial aspect for future visitors to plan around.
Staff at Hotel Stadt Soltau receive repeated praise for their friendliness and helpfulness. The team’s dedication to excellent service and quick problem resolution stands out, adding to the overall positive experience. However, occasional early morning disturbances from cleaning staff and sporadic physical presence may cause minor discomfort.
Parking is another strong point, offering several options that are free and easily accessible. The facilities provide convenience and security, ensuring a hassle-free experience for guests with vehicles.
Families, especially those with older children, find the hotel suitable due to central location and comfortable rooms equipped with double televisions. However, the lack of additional bed options and limited check-in flexibility might pose challenges for families with very young children.
The quality of the beds is mixed with many guests finding them comfortable while others cite issues with softness and wear. This inconsistency in mattress quality suggests that room assignment could significantly impact sleep comfort.
Overall, Hotel Stadt Soltau presents a clean, modern and conveniently located option with friendly staff and good parking, making it well-suited for various types of travelers. The main drawbacks are the lack of breakfast and variable bed quality, which future guests might need to consider. Show more
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Categories
Family Friendly Hotel
Cheap Hotel
Small Hotel
Room Types
Single Room with BathroomProviding free toiletries, this single room includes a private bathroom with a shower and a hairdryer. This single room features a seating area, heating and a flat-screen TV with satellite channels. The unit offers 1 bed.
Double Room with Private BathroomOffering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. This double room features a seating area, heating and a flat-screen TV with satellite channels. The unit offers 1 bed.
Family Room with Private BathroomFeaturing free toiletries, this family room includes a private bathroom with a shower and a hairdryer. This family room has a seating area, heating and a flat-screen TV with satellite channels. The unit has 1 bed.
Standard Twin RoomFeaturing free toiletries, this twin room includes a private bathroom with a shower. The twin room features a seating area and heating. The unit has 2 beds.
Guest Reviews
6.8
Rated
Location
Hotel Stadt Soltau is excellently situated right in the heart of Soltau, offering guests the advantage of a central location. Visitors can easily access various attractions with the bustling city center and pedestrian zone just a short stroll away. The convenience of being close to the train station, which is about a 10-minute walk, adds to its appeal. Moreover, the proximity to local amenities such as supermarkets, parking and a variety of dining and shopping options enhances the overall experience.
Guests have appreciated the ease of reaching popular spots such as Heide Park, Soltau Therme and the Town Park. The hotel’s central position also makes it a perfect base for exploring the charming town or taking a hike on the Heidschnuckenweg. However, it should be noted that the hotel's location on a main road does contribute to some noise, which might be a downside for light sleepers.
Despite this, the hotel remains a favored choice for its strategic location, making it ideal for overnight stays, business trips or leisurely visits. The clean and modern rooms, friendly staff and the beautiful setting in a cozy little town collectively create a pleasant and convenient stay for travelers.
Breakfast
Visitors to Hotel Stadt Soltau have expressed a notable lack of breakfast availability with many reviews highlighting that the hotel does not offer breakfast at all. This unavailability was disappointing for several guests, especially since it was a factor in their booking decisions. While some noted that there are nearby alternatives, such as a gas station and a very good supermarket breakfast option, this has not fully compensated for the absence of an on-site breakfast service. The issue seems to be particularly inconvenient during holidays and Sunday mornings when finding alternatives is especially challenging. Consequently, future guests might need to plan accordingly for their morning meals, given the consistent feedback on this matter.
Rooms
Hotel Stadt Soltau offers an experience defined by modernity and cleanliness, especially after recent renovations. The rooms, while compact, feature contemporary furnishings and are exceptionally clean. The bathrooms, although small, are updated and functional, though some guests noted issues with fixtures and water pressure. Most of the rooms are described as well-equipped, including all necessary amenities.
However, the compact nature of the rooms, particularly those in the attic or with slanted ceilings, may not suit everyone, especially taller guests or those with claustrophobia. Rooms can also get very warm, especially in the absence of air conditioning and noise can be a concern, particularly for rooms facing the busy street or situated above the restaurant.
Despite these drawbacks, the location of the hotel in the city center is a strong advantage, providing easy access to local attractions and amenities. Overall, the hotel's blend of modern decor, cleanliness and central location makes it a practical choice for short stays with a particular emphasis on functionality over coziness.
Beds
Hotel Stadt Soltau receives mixed feedback regarding the quality of its beds. Many guests found the beds to be comfortable with several specifically mentioning good or very comfortable mattresses. Some reported that they slept well on what they described as good beds, appreciating the overall comfort provided.
However, there is notable inconsistency in the mattress quality with a considerable number of guests describing the mattresses as too soft, saggy or worn out. Complaints about sagging mattresses and broken support slats were not uncommon, indicating that some rooms may have beds that have seen better days. These issues range from poor mattress conditions to catastrophic softness, affecting overall sleep quality for some guests.
The fluctuation in mattress quality suggests that while some beds are new and in good condition, others are outdated and overused. This inconsistency might impact the experience depending on the assigned room. The bedding was also mentioned to be mostly synthetic.
For those who prioritize sleep comfort, it's worth noting that while many guests have enjoyed restful nights, there remains a significant risk of encountering a bed that may not meet expectations.
Cleanliness
Hotel Stadt Soltau maintains an impressive standard of cleanliness according to recent guest reviews. The rooms are consistently described as very clean, tidy and well-maintained. Many guests have noted the hotel's commitment to keeping facilities clean with frequent mentions of the spotless environment. The rooms and bathrooms are often highlighted as being immaculately clean, newly renovated and equipped with modern furnishings. Efforts by housekeeping to maintain cleanliness are also well appreciated with a noticeable focus on keeping both the rooms and common areas pristine.
The hotel's central location adds to its convenience, making everything easily accessible by walking. The showers and other facilities are kept in excellent condition, ensuring a comfortable stay for guests. Despite a few isolated remarks about specific cleanliness issues, the overall sentiment is extremely positive, presenting Hotel Stadt Soltau as a well-kept and modern lodging option in Soltau.
Staff
At 'Hotel Stadt Soltau,' guests frequently commend the staff for their exceptional friendliness and helpfulness. The hotel team is noted for being kind, supportive and flexible, offering assistance whenever required. The concierge and reception staff are particularly welcoming and attentive, ensuring that guests feel well taken care of throughout their stay.
Pre-arrival assistance is highly appreciated and the process for check-in and check-out is described as straightforward and stress-free. Even when handled mostly over the phone, interactions with the staff are prompt, professional and solution-oriented. Guests mention that the staff’s competence and quick responses help address any issues that arise swiftly.
However, there are occasional mentions of the cleaning staff entering rooms without permission and knocking too early in the morning, which has led to some guest discomfort. Additionally, the physical presence of staff on site can be sporadic with key retrieval and other tasks sometimes managed remotely.
Despite these few concerns, the overall impression remains very positive with the friendly and diligent nature of the staff leaving a lasting impact on visitors. The team’s dedication to providing excellent service, both in person and over the phone, contributes significantly to the pleasant experience at Hotel Stadt Soltau.
Wi-Fi
The Wi-Fi experience at Hotel Stadt Soltau receives mixed feedback from guests. Some visitors report positive experiences, noting that the Wi-Fi was very good in certain areas with a few even describing it as quality WiFi. However, several guests encountered significant issues. Common complaints include poor internet connection with some mentioning that the Wi-Fi kept turning off randomly or losing connection frequently. Others highlighted minimal internet reception or Wi-Fi accessibility limited to certain spots, such as the bathroom. Overall, while some guests were satisfied with the Wi-Fi, there appear to be inconsistencies in its performance throughout the hotel.
Parking
Hotel Stadt Soltau offers convenient and readily accessible parking options for its guests. Visitors have noted that there are several parking spaces directly behind the hotel, making it easy for those traveling by car. Guests appreciate the free and affordable parking available and many have highlighted the good parking facilities provided by the hotel. The rear parking area is spacious and secure with some spaces available in a locked garage.
While some reviews mention that public parking can be crowded and that there is no allocated parking specifically for the hotel, the overall sentiment remains positive due to the variety of options. Public parking facilities in the town center are easy to locate and there are parking spaces available opposite the hotel and nearby. Additionally, a public parking lot with disc parking is available in the courtyard. Overall, the parking situation at Hotel Stadt Soltau has been regarded as very good, ensuring a hassle-free experience for guests bringing their vehicles.
Family
Hotel Stadt Soltau offers a convenient and comfortable stay for short trips, boasting a central location and recently updated, clean rooms with nice bathrooms. Family rooms come equipped with two televisions, catering well to families looking for a bit of entertainment after a day of exploring. The staff is frequently described as very friendly and accommodating, especially for those visiting nearby Heide Park. The hotel's proximity to many nearby playgrounds is an added advantage for families seeking outdoor activities for children.
However, despite the family-friendly setup of the rooms, it becomes clear that the hotel might not be the best fit for families with babies or small children. There are some logistical challenges, such as no option for extra beds and limited early check-in or check-out services. Nonetheless, for families with older children, the hotel remains a satisfactory choice with its comfortable rooms, supportive staff and nearby attractions making it a potential consideration for another visit.
No, Hotel Stadt Soltau doesn't have any pool.
No, a spa isn't available at Hotel Stadt Soltau.
No, Hotel Stadt Soltau doesn't allow dogs.
No, parking facilities aren't available at Hotel Stadt Soltau.