Sopotorium Hotel & Medical Spa
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Summary of reviewsThe Sopotorium Hotel & Medical Spa in Sopot is highly praised for its ideal location, just a short walk from the Baltic Sea. Guests appreciate the hotel's tranquil surroundings, providing easy access to the beach, local attractions and the city center, while offering a peaceful escape away from crowded areas. The nearby Ergo Arena and SKM train station further enhance its appeal as a convenient base for exploring the broader area.
Breakfast at the hotel receives glowing reviews for its delicious, varied and plentiful offerings that cater to different tastes and dietary needs. Guests particularly enjoy the quality and freshness of the food with a wide selection that includes freshly squeezed juices, fresh vegetables and various bread and hearty items. Despite a few minor drawbacks such as occasional shortages and limited vegetarian options, the breakfast experience remains popular among guests.
Dinner at the hotel restaurant also garners positive feedback for its delicious and diverse offerings, enriched by live music and a cozy ambiance. However, some guests feel that dinner could offer more variety and value for money. Nonetheless, the dining experience is generally well-regarded, particularly for the friendly service and pleasant atmosphere.
The hotel's rooms are frequently praised for their exceptional cleanliness, spaciousness and modern decor. Guests enjoy the comfortable ambiance with amenities such as air conditioning, large wardrobes and luxurious bathrooms. The soundproofed rooms ensure a peaceful night's sleep and many feature balconies or terraces with pleasant views. Although some guests mention the need for improved room cleaning services and larger room sizes, the overall room experience is highly positive.
Cleanliness is a standout feature at the Sopotorium Hotel & Medical Spa with guests consistently praising the spotless and well-maintained surroundings. The entire facility, including the pool and sauna areas, is commended for its neat appearance, adding to the hotel's organized and fresh vibe.
The staff at the hotel are frequently described as friendly, helpful and professional, creating a warm and welcoming atmosphere for guests. The receptionists, restaurant staff and spa team receive special mentions for their exemplary service. Despite a few isolated incidents of unprofessional behavior, the staff's overall positive impression contributes significantly to an enjoyable stay.
Free Wi-Fi at the hotel receives mixed reviews with some guests finding it reliable and fast, while others report weak signals and slow speeds, particularly in rooms. Despite these issues, the hotel's other amenities and cleanliness continue to be appreciated.
The hotel's spa is highly regarded, offering a comprehensive wellness experience with facilities like a saltwater pool, Jacuzzis, various saunas and a Kneipp path. Guests appreciate the cleanliness, spaciousness and professionalism of the spa staff, making it a highlight of their stay. The inclusion of spa services in the room price adds to the value, although some feedback points to the early closing time of the spa zone.
The gym receives praise for being well-equipped and clean, though some guests note a limited selection of equipment. The fitness area is functional and the outdoor gym option is appreciated. However, the gym's constrained operating hours pose a challenge for some guests.
The pool area at the Sopotorium Hotel & Medical Spa is well-maintained and clean, providing a relaxing swimming experience with additional amenities like a large jacuzzi and hydro massage features. The multiple pools ensure a spacious and uncrowded atmosphere, even during busy times. Families particularly enjoy the pool area, which includes a paddling pool for children.
Overall, the Sopotorium Hotel & Medical Spa offers a superb blend of comfort, service and amenities, making it a favored choice for travelers seeking relaxation, wellness and convenient access to Sopot's attractions.
Categories
Breakfast at the hotel receives glowing reviews for its delicious, varied and plentiful offerings that cater to different tastes and dietary needs. Guests particularly enjoy the quality and freshness of the food with a wide selection that includes freshly squeezed juices, fresh vegetables and various bread and hearty items. Despite a few minor drawbacks such as occasional shortages and limited vegetarian options, the breakfast experience remains popular among guests.
Dinner at the hotel restaurant also garners positive feedback for its delicious and diverse offerings, enriched by live music and a cozy ambiance. However, some guests feel that dinner could offer more variety and value for money. Nonetheless, the dining experience is generally well-regarded, particularly for the friendly service and pleasant atmosphere.
The hotel's rooms are frequently praised for their exceptional cleanliness, spaciousness and modern decor. Guests enjoy the comfortable ambiance with amenities such as air conditioning, large wardrobes and luxurious bathrooms. The soundproofed rooms ensure a peaceful night's sleep and many feature balconies or terraces with pleasant views. Although some guests mention the need for improved room cleaning services and larger room sizes, the overall room experience is highly positive.
Cleanliness is a standout feature at the Sopotorium Hotel & Medical Spa with guests consistently praising the spotless and well-maintained surroundings. The entire facility, including the pool and sauna areas, is commended for its neat appearance, adding to the hotel's organized and fresh vibe.
The staff at the hotel are frequently described as friendly, helpful and professional, creating a warm and welcoming atmosphere for guests. The receptionists, restaurant staff and spa team receive special mentions for their exemplary service. Despite a few isolated incidents of unprofessional behavior, the staff's overall positive impression contributes significantly to an enjoyable stay.
Free Wi-Fi at the hotel receives mixed reviews with some guests finding it reliable and fast, while others report weak signals and slow speeds, particularly in rooms. Despite these issues, the hotel's other amenities and cleanliness continue to be appreciated.
The hotel's spa is highly regarded, offering a comprehensive wellness experience with facilities like a saltwater pool, Jacuzzis, various saunas and a Kneipp path. Guests appreciate the cleanliness, spaciousness and professionalism of the spa staff, making it a highlight of their stay. The inclusion of spa services in the room price adds to the value, although some feedback points to the early closing time of the spa zone.
The gym receives praise for being well-equipped and clean, though some guests note a limited selection of equipment. The fitness area is functional and the outdoor gym option is appreciated. However, the gym's constrained operating hours pose a challenge for some guests.
The pool area at the Sopotorium Hotel & Medical Spa is well-maintained and clean, providing a relaxing swimming experience with additional amenities like a large jacuzzi and hydro massage features. The multiple pools ensure a spacious and uncrowded atmosphere, even during busy times. Families particularly enjoy the pool area, which includes a paddling pool for children.
Overall, the Sopotorium Hotel & Medical Spa offers a superb blend of comfort, service and amenities, making it a favored choice for travelers seeking relaxation, wellness and convenient access to Sopot's attractions.
Luxury Hotel
Hotel near The Beach
Hotel with Spa
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
Hotel for Yoga
4-Star Hotel
Hotel with Indoor Pool
Hotel with Heated Pool
Guest Reviews
Sopotorium Hotel & Medical Spa boasts an enviable location in Sopot, consistently receiving praise from guests for its proximity to the beach and various local attractions. Situated just a few minutes' walk from the Baltic Sea, the hotel provides easy access to the sandy shores, which is perfect for beach lovers. Guests appreciate the peaceful surroundings of the hotel, offering a serene escape while still being near the city center and the bustling Monciak promenade.
The hotel's location is also noted for its convenience with the Ergo Arena and the SKM train station within a 15-minute walk, making it an excellent base for exploring the broader area. Visitors frequently mention the tranquility of the area, which is somewhat removed from the more crowded parts of Sopot, offering a quiet, restful stay with the benefit of nearby amenities and green spaces.
In addition to the excellent location, the hotel itself is well-maintained, clean and provides a range of facilities including a spa, saltwater pools and comfortable rooms, making it a favored choice for both relaxation and active holidays. Overall, the Sopotorium Hotel & Medical Spa is ideal for those seeking a blend of beach proximity, quietude and easy access to Sopot's attractions.
Sopotorium Hotel & Medical Spa boasts an impressive breakfast experience that's consistently praised by guests. The majority of reviews highlight the breakfasts as being delicious, varied and plentiful. There's a broad array of dishes that cater to different tastes and dietary needs, ensuring there's something for everyone. Many guests specifically mention the high quality and freshness of the food, including delightful Swedish buffets and rich selection options, from meat and vegetarian dishes to freshly squeezed juices and a variety of teas and coffees.
Some reviews also praise the hotel's consideration for diverse dietary requirements, providing options for children and vegetarians. Particularly popular are the freshly squeezed juices, fresh vegetables, wide selection of bread and hearty breakfast items that set a positive tone for the rest of the day. The breakfast atmosphere, complemented by polite and friendly service, is generally very pleasant.
A few reviews noted areas for improvement, including occasional shortages of certain items, limited vegetarian options and some inconsistencies with replenishing the buffet. Despite these minor drawbacks, Sopotorium Hotel & Medical Spa’s breakfast offerings remain popular among guests, often exceeding their expectations with its varied, healthy and delicious spread.
Guests have provided mixed feedback about dinner at the Sopotorium Hotel & Medical Spa. On the positive side, many guests have raved about the delicious and diverse offerings available for both breakfast and dinner, covering a wide selection of foods including vegetarian dishes. The dinner buffet has received praise for being reasonably priced with good value for money. Evenings at the hotel restaurant are enriched with live music, which has been a pleasant surprise and an enjoyable complement to the dining experience. The restaurant's modern yet cozy ambiance and flexible working hours have also been appreciated, adding to the overall dining pleasure.
However, some guests have noted areas needing improvement. There have been mentions of dinners being a bit too modest, lacking in variety and not meeting expectations in comparison to the breakfast offerings. Specific criticisms include the absence of juices, cold cuts, fruits and bread options during dinner with some guests feeling that the dinner quality did not justify the price. Despite these concerns, it is evident that the hotel's restaurant is generally well-regarded for its delicious food and great atmosphere, particularly due to the live music and friendly service.
Nestled in a serene corner, Sopotorium Hotel & Medical Spa offers guests spacious and modern rooms that truly enhance the stay experience. The rooms are frequently praised for their exceptional cleanliness with many guests noting the top-notch service and meticulous upkeep of the rooms. The decor is modern and tastefully done, providing a cozy and comfortable ambiance that makes it easy to unwind and relax.
Most rooms offer ample space, featuring large wardrobes, safes and additional conveniences such as air conditioning, hairdryers and TVs. Many guests particularly enjoyed the spacious bathrooms with some rooms featuring luxurious bathtubs or showers with plenty of space. The soundproofed nature of the rooms ensures a peaceful night's sleep with comfortable beds being a notable highlight.
Balconies and terraces are common in many rooms, offering pleasant views of the hotel’s surroundings, including green areas and the hotel's garden. Guests who received room upgrades spoke highly of the elegant yet cozy furnishings and the additional features such as balconies, which provided an even more delightful stay.
Although a few guests mentioned the need to request room cleaning, the overall feedback about the room service remained positive. Some rooms on the ground floor reportedly had views of the parking lot, which might not appeal to everyone. A few guests also felt that certain rooms could be slightly larger considering their premium status and some had issues with the lighting being insufficient.
In summary, the Sopotorium Hotel & Medical Spa provides a welcoming and comfortable retreat with its focus on spacious, clean and modern rooms. Whether for a brief escape or a longer stay, the well-equipped and tastefully decorated rooms cater to a relaxing and pleasant experience for all guests.
The beds at Sopotorium Hotel & Medical Spa generate mixed reactions from guests, but many highlight the positive aspects. Primarily, the beds are described as spacious and extremely comfortable, promoting a restful sleep experience. Guests appreciate the clean bedding and mattresses, noting that daily room service ensures the beds are made up to four-star standards.
However, some guests find the dual mattress setup on large beds less ideal, wishing for a single, unified mattress. Others mention that the mattresses are too soft for their liking, but acknowledge this is a matter of personal preference. The bed linens are clean, though there are occasional remarks about worn-out pillowcases with holes. In terms of size, some visitors feel that the beds could be wider and more stable, as they sometimes wobble or sag.
Despite some discomfort with the pillows, considered either too big or too small by some guests, many reviewers praise the overall comfort of the beds. It's clear that while there's room for improvement, the comfortable and clean sleeping arrangements contribute significantly to a pleasant stay at the hotel.
At Sopotorium Hotel & Medical Spa, cleanliness is one aspect frequently highlighted by guests. The majority of visitors praised the hotel for being clean, fresh and well-maintained. Rooms are often described as very clean, spacious and modern with some guests noting that they are spotless and beautifully clean. The overall facility, including the pool and sauna areas, is commended for its cleanliness and neat appearance. Guests appreciate the clean, comfortable and well-furnished rooms and many find the hotel's newness adds to its clean and organized vibe.
However, some reviews indicate areas needing improvement regarding cleanliness services. Several guests reported that rooms were not cleaned daily, even upon request and mentioned limited availability of cleanliness items. There were occasional issues with room hygiene standards and cleanliness of specific spaces like bathrooms and the sauna. Despite these drawbacks, the helpfulness of the staff and the overall pleasant experience at the hotel were positively noted. The combination of cleanliness, modern amenities and a well-kept environment makes Sopotorium Hotel & Medical Spa a reliable choice for travelers seeking a clean and comfortable stay.
Sopotorium Hotel & Medical Spa boasts an overall positive impression of its staff according to guest reviews. The hotel staff is frequently described as very friendly, helpful and professional, creating a warm and welcoming atmosphere for visitors. Guests particularly appreciate the politeness and attentiveness of the staff, from the reception desk to the cleaning and spa services. Many highlighted the exceptionally friendly and smiling receptionists, naming specific individuals like Ms. Marta and Mrs. Klaudia for their exemplary service.
The dining experience also receives praise for the cheerful and accommodating restaurant staff, although there are some notes about areas for improvement in the bar service. The spa staff, including members like Mrs. Alina, are noted for their kindness and professionalism, contributing to a relaxing stay.
However, there are a few inconsistencies reported with some guests experiencing unprofessional behavior or lack of attentiveness from a few staff members. These isolated incidents do not overshadow the overall trend of positive experiences with the hotel's personnel.
In summary, the Sopotorium Hotel & Medical Spa offers a welcoming environment with a competent and friendly team, dedicated to fulfilling guests' needs and ensuring an enjoyable visit. While there are some areas for improvement, the majority of guests leave with fond memories of the pleasant and efficient staff support.
Guest reviews reveal mixed experiences with the Wi-Fi at Sopotorium Hotel & Medical Spa. While some guests reported no issues and found the Wi-Fi to be good, reliable and fast, others encountered numerous challenges. Positive feedback highlights that the free Wi-Fi provided good coverage in certain rooms and in some cases, the connection was described as medium-fast to very high speed.
However, a significant number of guests expressed dissatisfaction, citing weak signals, slow internet speeds and instability. Issues included difficulty connecting, poor performance in rooms and even instances where guests couldn't log into streaming services like Netflix. Some mentioned that the Wi-Fi often disconnected, was not working properly or had very poor coverage, particularly within rooms.
Despite these Wi-Fi concerns, guests consistently praised the hotel's cleanliness and interior design, noting the facility to be very clean and well-maintained.
Sopotorium Hotel & Medical Spa boasts a remarkable spa experience, making it a standout destination for relaxation and wellness. Guests repeatedly highlight the impressive SPA area, which includes a saltwater pool, Jacuzzis, a variety of saunas and a Kneipp path. The spa is well-developed and offers numerous treatments, from hydro massages and physiotherapy to cosmetic services, ensuring a comprehensive wellness package.
The pool and spa facilities are consistently praised for their cleanliness, spaciousness and the professionalism of the staff. The medical spa services are noted for their quality, further enhancing the spa's reputation. Visitors appreciate the pleasant and relaxing atmosphere with the spa zone being described as modern, well-equipped and diverse.
Additional amenities such as a salt cave, brine inhalation room and live music in the hotel restaurant contribute to the overall enjoyable experience. Guests also mention the inclusion of spa services in the stay's price, making it a great value. Despite minor feedback on the size of certain pools and the early closing time of the SPA zone, the overall sentiment is overwhelmingly positive with many planning to recommend the hotel to their friends due to its excellent wellness offerings.
The Sopotorium Hotel & Medical Spa has drawn positive attention for its fitness amenities. Guests frequently noted the well-equipped gym, highlighting it as functional and suited to the hotel's size. The gym features a range of high-quality equipment, though some mentioned a limited selection, pointing specifically to available dumbbells, a barbell and bicycles. Despite some reviews finding the equipment lacking, others appreciated the cleanliness and accessibility of the gym area.
Spa & wellness facilities received commendation for being extensive and providing a variety of treatments. Visitors enjoyed the relaxing sauna and the overall cleanliness and comfort of the wellness areas, including cozy pillows. The hotel’s fitness room was cited as useful and the gym area was often described as clean with some guests appreciating the outdoor gym option.
However, the gym's availability appeared constrained with operating hours from 9 AM to 9 PM and some guests noted challenges in accessing the fitness room at certain times. Location-wise, the hotel’s proximity to the beach and the presence of a superb medical center were significant advantages. The staff, particularly in the spa, was praised, especially noting a standout performance by Mrs. Alina.
The Sopotorium Hotel & Medical Spa boasts an impressive pool and spa area that has garnered praise from guests for its well-maintained and clean facilities. The indoor pool, along with a saltwater option, provides a pleasant swimming experience complemented by the soothing environment of the spa. The spa area includes various saunas and a large relaxation room, creating a comprehensive wellness experience.
Guests frequently highlight the spacious and well-maintained pool area, appreciating the overall cleanliness and the absence of overpowering chlorine smells. The inclusion of a large jacuzzi and therapeutic features such as hydro massages and foot circulation treatments adds to the appeal.
Multiple pools and amenities ensure that the area doesn't feel crowded, even during busy times, offering a relaxing and enjoyable atmosphere for visitors. The pool facilities are top-notch with features such as LED lighting and sun loungers available on the top floor for added luxury.
Families find the pool area particularly enjoyable with a paddling pool available for children and plenty of space for everyone to relax. The opening hours from 8 am to 9 pm ensure guests can make the most of the excellent pool and spa facilities throughout their stay.
Overall, the pool and spa areas at Sopotorium Hotel & Medical Spa provide a well-rounded, relaxing experience with thoughtful amenities and excellent maintenance, making it a standout feature of the hotel.
Sopotorium Hotel & Medical Spa offers several parking solutions to accommodate guests' needs with many reviews highlighting the availability and convenience of on-site parking. Visitors appreciate the fenced, secure parking lot equipped with a barrier, ensuring a safe space for their vehicles. Free parking is available outside the hotel on weekends and holidays, providing an extra benefit for guests during these periods.
However, the cost of parking at the hotel has drawn some criticism. The parking fee, typically around 65 PLN per night, is regarded as high by many guests. There are also mentions of an additional charge of 40 PLN per day with some feeling that this is an unjustifiable expense. The parking facilities, while generally satisfactory, are sometimes described as small, cramped and often busy, making it challenging to find a spot during peak times.
Despite these concerns, the hotel compensates somewhat by allowing guests to leave their cars in the lot after check-out and providing hassle-free access to electric car charging stations. For those looking for more affordable or alternative options, it would be beneficial for the hotel to provide clearer information about the second parking area on the side of the hotel.
Sopotorium Hotel & Medical Spa receives a mixed bag of reviews, particularly concerning its family and child-friendly offerings. On the upside, the hotel's family-friendly nature is frequently praised by guests. It boasts excellent facilities that cater wonderfully to family trips and offers spacious family rooms. The pool area, in particular, is a hit with both children and their parents with many noting the saltwater pool and hydro massages as enjoyable highlights. Meals tailored for children and a children's menu increase the convenience for families dining on-site.
The hotel also has additional facilities such as a playground next to the hotel and a playroom, ensuring that children have plenty of activities to keep them occupied. The vast garden doubles as a relaxation space for parents and a play area for kids. A family-friendly atmosphere pervades the hotel with staff noted for their friendliness and attentiveness. Such elements make it a comfortable and pleasant stay for families, who felt well-taken care of and expressed a willingness to return.
On the downside, there are conflicting opinions about the hotel's suitability for families with children. A few reviews explicitly state that the hotel is not suitable for children, which might imply variability in experiences or expectations. A closer attention to these reviews might be needed by prospective guests to fully gauge whether the hotel's amenities align with their family's needs.
Overall, Sopotorium Hotel & Medical Spa has plenty of features that appeal to families, but mixed reviews suggest that it might not cater perfectly to all family dynamics. Families planning a stay here might want to weigh the positive reviews against the negative to make a well-informed decision.
Sopotorium Hotel & Medical Spa positions itself as a four-star establishment, though reviews provide a mix of perspectives on whether it meets this standard. Guests acknowledge that the hotel offers many small amenities that contribute to an enjoyable stay and that the overall facilities are of a high standard, supporting its four-star classification. Moreover, the staff and cuisine have been described as outstanding, which some believe merits recognition.
However, a common sentiment is that certain aspects fall short of the four-star mark. For example, there are recurring remarks about the cleanliness of the rooms, which is only done upon request, a policy that some guests find strange for a hotel of this rating. The breakfast quality and variation also leave much to be desired with some noting that the staff struggle to keep it replenished to a four-star standard.
The size of the pool and spa center is deemed average and comparable to neighboring hotels. Additionally, bathroom amenities are considered insufficient for a four-star hotel and the atmosphere in some instances feels lacking. Reviews also mention that the hotel could benefit from better management and improved staff training to truly reflect a four-star experience.
Some guests suggest that the neighboring Radisson offers better amenities at a similar price, hinting at an opportunity for Sopotorium to enhance its offerings. There are also specific criticisms, such as the term "disabled-friendly" not being entirely applicable to the hotel's facilities and the behavior of staff not always meeting expectations for a hotel of this caliber.
In summary, while the Sopotorium Hotel & Medical Spa has elements that are appreciated and align with its four-star rating, there are several areas identified for improvement to fully meet the standards expected from such a classification.
The Sopotorium Hotel & Medical Spa is well-regarded for its excellent amenities tailored to business travelers. Guests note the helpfulness and professionalism of the staff, which significantly enhances the overall experience, whether it's a short business trip or an extended stay. The hotel's spa, along with various healing treatments administered by proficient staff, provides a relaxing retreat amidst work commitments.
Business facilities at the Sopotorium Hotel are varied and adequate, including sound-protected business centers and conference rooms that facilitate productive meetings. While some guests have reported flexibility issues with check-in catering services, the general consensus is that the business services meet expectations. The availability of free Wi-Fi across both rooms and the city, albeit of medium quality, supports the connectivity needs of travelers.
In addition to work-oriented amenities, the hotel offers other conveniences like free outdoor parking and a peaceful, quiet environment that is conducive to getting work done. The breakfast area receives favorable comments for its friendly atmosphere, making it a pleasant start to a busy day.
Despite a few complaints about specific aspects, the hotel’s overall offering for business travelers is deemed satisfactory, providing a comfortable and efficient setting for those visiting for professional reasons.
The Sopotorium Hotel & Medical Spa offers a variety of heated pool experiences that have been well-received by guests. The saltwater pool, which is always operational, stands out as a popular choice, praised for its clean, warm water and relaxing environment. The heated pool facilities are noted for being family-friendly and well-maintained, providing a comfortable and enjoyable experience for both adults and children.
Additionally, the pool area is enhanced by features such as a new jacuzzi and hydro massages, contributing to a pleasant and soothing atmosphere. Guests appreciate the relaxing ambiance of the heated pool, jacuzzi and sauna areas, making them ideal spots for unwinding.
Concerns were raised by some about the pool water temperature not being up to expectations and the hot tub being somewhat cooler than anticipated. However, the pool area remains a highlight, supported by friendly and efficient staff, particularly noted for their excellent service.
Overall, the heated pools at Sopotorium Hotel & Medical Spa offer a nice, clean and warm environment perfect for relaxation and family activities, complemented by additional hydrotherapy amenities and great customer service.
The indoor pool at Sopotorium Hotel & Medical Spa is largely appreciated by its guests. Reviews highlight the area's cleanliness and the pleasant warmth of the water. The pool is noted to be spacious and well-maintained, providing a comfortable environment for swimming. Facilities in the indoor pool area, including the saltwater pool and the Kneipp path, receive positive remarks. Visitors also mention enjoying the saunas available near the pool. Despite one comment on the pool being cold, the overall feedback indicates a satisfying experience with good amenities and an accessible, clean and heated pool. The wellness area, which includes the indoor pool, adds to the hotel's appeal with its extensive and nice offerings.
The Sopotorium Hotel & Medical Spa does offer yoga as part of its gym facilities, providing guests with the option to participate in this relaxing and rejuvenating activity. While detailed reviews specifically highlighting the yoga experience are minimal, its availability indicates a commitment to offering well-rounded wellness and fitness options.
Sopotorium Hotel & Medical Spa is the ideal destination for couples seeking a romantic escape. The hotel offers a tranquil and romantic atmosphere that sets the scene for a perfect getaway for two. Guests have noted the peaceful and quiet environment, which adds to the relaxing ambiance of the place. The hotel's romantic zone stands out and many couples have enjoyed romantic evenings and pleasant surprises in their rooms, such as flowers that create a special touch.
The restaurant enhances the romantic experience with live music, making dinner dates even more memorable. Visitors have praised the romantic setting and friendly service with some describing the overall experience as super romantic and relaxing. For those looking for a romantic holiday or a cozy couple trip, Sopotorium Hotel & Medical Spa proves to be an excellent choice. The location is perfect for couples, offering a getaway filled with peace, quiet and a charming, romantic atmosphere.
Nestled in the heart of the city, Sopotorium Hotel & Medical Spa stands out as a pet-friendly haven, making it an appealing destination for travelers with furry companions. The hotel graciously allows dogs, showcasing a commendable attitude towards pets. Guests appreciate the dedicated dog area and the array of facilities designed to cater to their canine friends, including the availability of a dog bed and bowl upon request. The environment is notably friendly for dog owners, ensuring a comfortable stay both for them and their pets.
The pet policy of the hotel is a significant draw for visitors, who are thrilled with the acceptance and accommodation of dogs. There is a dedicated dog run and even a dog school, underscoring the hotel's commitment to making pets feel at home. While some guests find the dog fee to be somewhat high, the comprehensive pet services offered seem to mitigate this concern.
The overall dog-friendly ambience of the hotel is accentuated by the hotel staff’s welcoming attitude towards pets, enhancing the experience for dog owners. Though smoking on the balconies is noted as unsuitable for pets, the general pet-friendly approach of the hotel overshadows this concern.
In addition to its pet-friendly amenities, Sopotorium Hotel & Medical Spa also boasts impressive spa facilities, offering treatments and activities such as yoga, contributing to a holistic and rejuvenating stay for all guests.
Location Show Map
Location
The hotel's location is also noted for its convenience with the Ergo Arena and the SKM train station within a 15-minute walk, making it an excellent base for exploring the broader area. Visitors frequently mention the tranquility of the area, which is somewhat removed from the more crowded parts of Sopot, offering a quiet, restful stay with the benefit of nearby amenities and green spaces.
In addition to the excellent location, the hotel itself is well-maintained, clean and provides a range of facilities including a spa, saltwater pools and comfortable rooms, making it a favored choice for both relaxation and active holidays. Overall, the Sopotorium Hotel & Medical Spa is ideal for those seeking a blend of beach proximity, quietude and easy access to Sopot's attractions.
Breakfast
Some reviews also praise the hotel's consideration for diverse dietary requirements, providing options for children and vegetarians. Particularly popular are the freshly squeezed juices, fresh vegetables, wide selection of bread and hearty breakfast items that set a positive tone for the rest of the day. The breakfast atmosphere, complemented by polite and friendly service, is generally very pleasant.
A few reviews noted areas for improvement, including occasional shortages of certain items, limited vegetarian options and some inconsistencies with replenishing the buffet. Despite these minor drawbacks, Sopotorium Hotel & Medical Spa’s breakfast offerings remain popular among guests, often exceeding their expectations with its varied, healthy and delicious spread.
Dinner
However, some guests have noted areas needing improvement. There have been mentions of dinners being a bit too modest, lacking in variety and not meeting expectations in comparison to the breakfast offerings. Specific criticisms include the absence of juices, cold cuts, fruits and bread options during dinner with some guests feeling that the dinner quality did not justify the price. Despite these concerns, it is evident that the hotel's restaurant is generally well-regarded for its delicious food and great atmosphere, particularly due to the live music and friendly service.
Rooms
Most rooms offer ample space, featuring large wardrobes, safes and additional conveniences such as air conditioning, hairdryers and TVs. Many guests particularly enjoyed the spacious bathrooms with some rooms featuring luxurious bathtubs or showers with plenty of space. The soundproofed nature of the rooms ensures a peaceful night's sleep with comfortable beds being a notable highlight.
Balconies and terraces are common in many rooms, offering pleasant views of the hotel’s surroundings, including green areas and the hotel's garden. Guests who received room upgrades spoke highly of the elegant yet cozy furnishings and the additional features such as balconies, which provided an even more delightful stay.
Although a few guests mentioned the need to request room cleaning, the overall feedback about the room service remained positive. Some rooms on the ground floor reportedly had views of the parking lot, which might not appeal to everyone. A few guests also felt that certain rooms could be slightly larger considering their premium status and some had issues with the lighting being insufficient.
In summary, the Sopotorium Hotel & Medical Spa provides a welcoming and comfortable retreat with its focus on spacious, clean and modern rooms. Whether for a brief escape or a longer stay, the well-equipped and tastefully decorated rooms cater to a relaxing and pleasant experience for all guests.
Beds
However, some guests find the dual mattress setup on large beds less ideal, wishing for a single, unified mattress. Others mention that the mattresses are too soft for their liking, but acknowledge this is a matter of personal preference. The bed linens are clean, though there are occasional remarks about worn-out pillowcases with holes. In terms of size, some visitors feel that the beds could be wider and more stable, as they sometimes wobble or sag.
Despite some discomfort with the pillows, considered either too big or too small by some guests, many reviewers praise the overall comfort of the beds. It's clear that while there's room for improvement, the comfortable and clean sleeping arrangements contribute significantly to a pleasant stay at the hotel.
Cleanliness
However, some reviews indicate areas needing improvement regarding cleanliness services. Several guests reported that rooms were not cleaned daily, even upon request and mentioned limited availability of cleanliness items. There were occasional issues with room hygiene standards and cleanliness of specific spaces like bathrooms and the sauna. Despite these drawbacks, the helpfulness of the staff and the overall pleasant experience at the hotel were positively noted. The combination of cleanliness, modern amenities and a well-kept environment makes Sopotorium Hotel & Medical Spa a reliable choice for travelers seeking a clean and comfortable stay.
Staff
The dining experience also receives praise for the cheerful and accommodating restaurant staff, although there are some notes about areas for improvement in the bar service. The spa staff, including members like Mrs. Alina, are noted for their kindness and professionalism, contributing to a relaxing stay.
However, there are a few inconsistencies reported with some guests experiencing unprofessional behavior or lack of attentiveness from a few staff members. These isolated incidents do not overshadow the overall trend of positive experiences with the hotel's personnel.
In summary, the Sopotorium Hotel & Medical Spa offers a welcoming environment with a competent and friendly team, dedicated to fulfilling guests' needs and ensuring an enjoyable visit. While there are some areas for improvement, the majority of guests leave with fond memories of the pleasant and efficient staff support.
Wi-Fi
However, a significant number of guests expressed dissatisfaction, citing weak signals, slow internet speeds and instability. Issues included difficulty connecting, poor performance in rooms and even instances where guests couldn't log into streaming services like Netflix. Some mentioned that the Wi-Fi often disconnected, was not working properly or had very poor coverage, particularly within rooms.
Despite these Wi-Fi concerns, guests consistently praised the hotel's cleanliness and interior design, noting the facility to be very clean and well-maintained.
Spa
The pool and spa facilities are consistently praised for their cleanliness, spaciousness and the professionalism of the staff. The medical spa services are noted for their quality, further enhancing the spa's reputation. Visitors appreciate the pleasant and relaxing atmosphere with the spa zone being described as modern, well-equipped and diverse.
Additional amenities such as a salt cave, brine inhalation room and live music in the hotel restaurant contribute to the overall enjoyable experience. Guests also mention the inclusion of spa services in the stay's price, making it a great value. Despite minor feedback on the size of certain pools and the early closing time of the SPA zone, the overall sentiment is overwhelmingly positive with many planning to recommend the hotel to their friends due to its excellent wellness offerings.
Gym
Spa & wellness facilities received commendation for being extensive and providing a variety of treatments. Visitors enjoyed the relaxing sauna and the overall cleanliness and comfort of the wellness areas, including cozy pillows. The hotel’s fitness room was cited as useful and the gym area was often described as clean with some guests appreciating the outdoor gym option.
However, the gym's availability appeared constrained with operating hours from 9 AM to 9 PM and some guests noted challenges in accessing the fitness room at certain times. Location-wise, the hotel’s proximity to the beach and the presence of a superb medical center were significant advantages. The staff, particularly in the spa, was praised, especially noting a standout performance by Mrs. Alina.
Pool
Guests frequently highlight the spacious and well-maintained pool area, appreciating the overall cleanliness and the absence of overpowering chlorine smells. The inclusion of a large jacuzzi and therapeutic features such as hydro massages and foot circulation treatments adds to the appeal.
Multiple pools and amenities ensure that the area doesn't feel crowded, even during busy times, offering a relaxing and enjoyable atmosphere for visitors. The pool facilities are top-notch with features such as LED lighting and sun loungers available on the top floor for added luxury.
Families find the pool area particularly enjoyable with a paddling pool available for children and plenty of space for everyone to relax. The opening hours from 8 am to 9 pm ensure guests can make the most of the excellent pool and spa facilities throughout their stay.
Overall, the pool and spa areas at Sopotorium Hotel & Medical Spa provide a well-rounded, relaxing experience with thoughtful amenities and excellent maintenance, making it a standout feature of the hotel.
Parking
However, the cost of parking at the hotel has drawn some criticism. The parking fee, typically around 65 PLN per night, is regarded as high by many guests. There are also mentions of an additional charge of 40 PLN per day with some feeling that this is an unjustifiable expense. The parking facilities, while generally satisfactory, are sometimes described as small, cramped and often busy, making it challenging to find a spot during peak times.
Despite these concerns, the hotel compensates somewhat by allowing guests to leave their cars in the lot after check-out and providing hassle-free access to electric car charging stations. For those looking for more affordable or alternative options, it would be beneficial for the hotel to provide clearer information about the second parking area on the side of the hotel.
Family
The hotel also has additional facilities such as a playground next to the hotel and a playroom, ensuring that children have plenty of activities to keep them occupied. The vast garden doubles as a relaxation space for parents and a play area for kids. A family-friendly atmosphere pervades the hotel with staff noted for their friendliness and attentiveness. Such elements make it a comfortable and pleasant stay for families, who felt well-taken care of and expressed a willingness to return.
On the downside, there are conflicting opinions about the hotel's suitability for families with children. A few reviews explicitly state that the hotel is not suitable for children, which might imply variability in experiences or expectations. A closer attention to these reviews might be needed by prospective guests to fully gauge whether the hotel's amenities align with their family's needs.
Overall, Sopotorium Hotel & Medical Spa has plenty of features that appeal to families, but mixed reviews suggest that it might not cater perfectly to all family dynamics. Families planning a stay here might want to weigh the positive reviews against the negative to make a well-informed decision.
4 Star
However, a common sentiment is that certain aspects fall short of the four-star mark. For example, there are recurring remarks about the cleanliness of the rooms, which is only done upon request, a policy that some guests find strange for a hotel of this rating. The breakfast quality and variation also leave much to be desired with some noting that the staff struggle to keep it replenished to a four-star standard.
The size of the pool and spa center is deemed average and comparable to neighboring hotels. Additionally, bathroom amenities are considered insufficient for a four-star hotel and the atmosphere in some instances feels lacking. Reviews also mention that the hotel could benefit from better management and improved staff training to truly reflect a four-star experience.
Some guests suggest that the neighboring Radisson offers better amenities at a similar price, hinting at an opportunity for Sopotorium to enhance its offerings. There are also specific criticisms, such as the term "disabled-friendly" not being entirely applicable to the hotel's facilities and the behavior of staff not always meeting expectations for a hotel of this caliber.
In summary, while the Sopotorium Hotel & Medical Spa has elements that are appreciated and align with its four-star rating, there are several areas identified for improvement to fully meet the standards expected from such a classification.
Business
Business facilities at the Sopotorium Hotel are varied and adequate, including sound-protected business centers and conference rooms that facilitate productive meetings. While some guests have reported flexibility issues with check-in catering services, the general consensus is that the business services meet expectations. The availability of free Wi-Fi across both rooms and the city, albeit of medium quality, supports the connectivity needs of travelers.
In addition to work-oriented amenities, the hotel offers other conveniences like free outdoor parking and a peaceful, quiet environment that is conducive to getting work done. The breakfast area receives favorable comments for its friendly atmosphere, making it a pleasant start to a busy day.
Despite a few complaints about specific aspects, the hotel’s overall offering for business travelers is deemed satisfactory, providing a comfortable and efficient setting for those visiting for professional reasons.
Heated Pool
Additionally, the pool area is enhanced by features such as a new jacuzzi and hydro massages, contributing to a pleasant and soothing atmosphere. Guests appreciate the relaxing ambiance of the heated pool, jacuzzi and sauna areas, making them ideal spots for unwinding.
Concerns were raised by some about the pool water temperature not being up to expectations and the hot tub being somewhat cooler than anticipated. However, the pool area remains a highlight, supported by friendly and efficient staff, particularly noted for their excellent service.
Overall, the heated pools at Sopotorium Hotel & Medical Spa offer a nice, clean and warm environment perfect for relaxation and family activities, complemented by additional hydrotherapy amenities and great customer service.
Indoor Pool
Yoga
Romantic
The restaurant enhances the romantic experience with live music, making dinner dates even more memorable. Visitors have praised the romantic setting and friendly service with some describing the overall experience as super romantic and relaxing. For those looking for a romantic holiday or a cozy couple trip, Sopotorium Hotel & Medical Spa proves to be an excellent choice. The location is perfect for couples, offering a getaway filled with peace, quiet and a charming, romantic atmosphere.
Dog Friendly
The pet policy of the hotel is a significant draw for visitors, who are thrilled with the acceptance and accommodation of dogs. There is a dedicated dog run and even a dog school, underscoring the hotel's commitment to making pets feel at home. While some guests find the dog fee to be somewhat high, the comprehensive pet services offered seem to mitigate this concern.
The overall dog-friendly ambience of the hotel is accentuated by the hotel staff’s welcoming attitude towards pets, enhancing the experience for dog owners. Though smoking on the balconies is noted as unsuitable for pets, the general pet-friendly approach of the hotel overshadows this concern.
In addition to its pet-friendly amenities, Sopotorium Hotel & Medical Spa also boasts impressive spa facilities, offering treatments and activities such as yoga, contributing to a holistic and rejuvenating stay for all guests.
Yes, Sopotorium Hotel & Medical Spa has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
Yes, a spa is available at Sopotorium Hotel & Medical Spa.
Yes, Sopotorium Hotel & Medical Spa welcomes dogs.
Yes, parking facilities are available at Sopotorium Hotel & Medical Spa.
Yes, Sopotorium Hotel & Medical Spa has a gym.
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