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Summary of reviewsScandic Sortland is celebrated for its prime location, offering breathtaking views of the fjord and mountains right by the harbor. Its central positioning in Sortland provides easy access to shops, cultural attractions and transport links, making it an ideal base for exploring the Vesterålen region and Lofoten Islands. The hotel's modern amenities and scenic setting create a perfect environment for experiencing the midnight sun or simply enjoying the serene waterfront.
The breakfast experience at Scandic Sortland is a major highlight with guests praising its exceptional variety, quality and presentation. The extensive buffet includes diverse options that cater to various dietary needs, such as gluten-free and lactose-free sections. Fresh local ingredients, panoramic sea views from the dining room and the friendly staff contribute to a delightful breakfast atmosphere, despite occasional issues with overcrowding.
The hotel's restaurant receives positive feedback for its high-quality food with many guests enjoying the use of local ingredients and fine dining experiences. While some note the menu's limited options and high prices, the overall quality and service are commended. The dining experience is considered a notable part of the stay with special dinners like New Year's Eve receiving specific praise.
Rooms at Scandic Sortland are frequently described as spacious, well-furnished and modern, offering comfortable and cozy accommodations. Many rooms feature stunning views of the fjord, enhanced by large panoramic windows. Cleanliness and comfort are recurring themes with guests appreciating the neat appearance, comfortable beds and modern amenities. However, some mention smaller family rooms and occasional issues with soundproofing.
Cleanliness across the hotel is generally praised with most guests finding the rooms and common areas very clean and well-maintained. Despite a few critiques about superficial cleaning in some areas, the overall sentiment is that the hotel provides a clean and pleasant environment.
The staff at Scandic Sortland are highly praised for their professionalism, friendliness and attentiveness. Guests frequently commend the warm and welcoming service that enhances their overall experience. The efficiency and helpfulness of the reception and bar staff are particularly noted.
Wi-Fi at the hotel receives mixed reviews with some guests experiencing good connectivity, especially in the lobby. However, others report issues with poor connectivity, difficulty logging in and problems with Apple devices, particularly in rooms on higher floors.
Parking at Scandic Sortland is a mixed experience. While the availability of parking directly at the hotel is convenient, the fees are considered high by some guests. However, alternatives like nearby free parking and charging stations for electric vehicles add some value for visitors.
Family travelers find the hotel accommodating with amenities like cribs, changing tables and kid-friendly meal options. While some family rooms are noted as small, the overall family-friendly atmosphere and proximity to attractions make it a suitable choice for family vacations.
Beds are consistently highlighted as exceptionally comfortable, contributing to a restful sleep. The high-quality bedding and mattresses receive high praise, though some guests mention less comfortable sofa beds.
Scandic Sortland is regarded as a true four-star hotel, meeting the expectations of quality, comfort and service associated with its rating. Overall, the hotel's modern amenities, stunning location and exceptional staff make it a top choice for travelers visiting the region. Show more
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Hotel with EV Charging Stations
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Business Hotel
Hotel with Parking
EV charging stations
Accessible Hotel
4-Star Hotel
Room Types
Twin RoomProviding free toiletries, this twin room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned twin room provides a flat-screen TV with satellite channels, a tea and coffee maker, a seating area, a wardrobe as well as sea views. The unit offers 2 beds.
Standard Family Room FourFeaturing free toiletries, this family room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned family room features a flat-screen TV with satellite channels, a tea and coffee maker, a seating area, a wardrobe as well as sea views.
Standard Family Room ThreeOffering free toiletries, this family room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned family room offers a flat-screen TV with satellite channels, a tea and coffee maker, a seating area, a wardrobe as well as sea views. The unit has 3 beds.
Superior Twin RoomOffering free toiletries, this twin room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned twin room offers a flat-screen TV with satellite channels, a tea and coffee maker, a seating area, a wardrobe as well as sea views. The unit has 2 beds.
Junior SuiteThe air-conditioned suite features 1 bedroom and 1 bathroom with a walk-in shower and a hairdryer. The suite offers a flat-screen TV with satellite channels, a tea and coffee maker, a seating area, a wardrobe as well as sea views. The unit offers 2 beds.
Guest Reviews
8.8
Excellent
Location
Scandic Sortland enjoys a prime location that consistently receives high praise from guests. Situated right by the harbor, it offers spectacular views of the fjord and mountains, making it a scenic spot for visitors. The hotel is strategically located near the center of Sortland, providing easy access to shops, the Kulturfabrikken and the Hurtigruten terminal. Its central position is ideal for exploring the Vesterålen region and even serves as a convenient base for trips to the Lofoten Islands.
Guests appreciate the modern amenities and beautiful setting, perfect for witnessing the midnight sun or just enjoying the peaceful waterfront. Despite being in an industrial port area, the hotel remains well-received for stopovers and longer stays with a serene atmosphere that belies its surroundings. The location makes it an excellent starting point for various excursions and the proximity to both commercial zones and natural beauty appeals to a wide variety of travelers.
Overall, Scandic Sortland stands out for its fantastic location, combining convenience, comfort and stunning views, making it a highly recommended choice for anyone visiting the region.
Breakfast
Scandic Sortland has garnered overwhelmingly positive feedback for its breakfast experience. Guests have praised the breakfast for its exceptional quality, variety and presentation, lauding it as one of the best they have encountered in their travels. The buffet is described as extensive, lavish and abundant, featuring a wide selection of both sweet and savory options, catering to diverse tastes and dietary requirements, including separate sections for gluten-free and lactose-free items.
The breakfast offerings include local fish products, various types of bread, pancakes, sausages, avocados, scrambled eggs, freshly baked whole wheat bread and freshly squeezed juice. The buffet is also noted for its fresh products and high-quality ingredients. Diners can enjoy their meals in a dining room with a large glass window overlooking the sea, enhancing the overall dining experience with a stunning view.
Despite occasional mentions of overcrowding in the breakfast room and limited selection after certain hours, guests consistently highlight the breakfast as a major highlight of their stay. The sumptuous and varied breakfast selections, coupled with the excellent service provided by the friendly staff, contribute to a hearty and delightful dining experience at Scandic Sortland.
Dinner
Scandic Sortland has garnered mixed opinions about its dining experience, but several aspects consistently stand out positively. Many guests have praised the restaurant at the hotel for its very good and delicious food, often highlighting the use of local ingredients and the fine dining experience. The a la carte dishes and specific offerings such as the New Year's Eve dinner, crab buffet and exquisite salmon have been particularly lauded.
The menu, though occasionally noted as limited, offers a variety of options including vegetarian dishes and guests appreciated the flexibility for dietary restrictions, such as gluten-free choices. The overall quality of the food is described as excellent with balanced and plentiful portions. The restaurant also provides a good value for money with certain meals being described as top-notch.
On the less favorable side, some guests felt that the restaurant's high prices were not always justified, citing issues with portion sizes, particularly expensive dishes and occasional lack of availability in menu items. Some reviews mentioned that certain dishes were served cold or were not as hot as expected. Service at the restaurant varied with some describing it as needing improvement and others pointing out that the staff seemed stressed and inexperienced. Additionally, the restaurant's early closing time and being closed on Sundays posed inconveniences for some guests.
Despite the criticisms, the general consensus leans towards a positive dining experience with many guests finding the food at Scandic Sortland’s restaurant to be a highlight of their stay.
Rooms
The reviews of Scandic Sortland's rooms highlight a predominantly positive experience with some areas for improvement. Guests frequently commend the hotel for its spacious and well-furnished rooms, noting the modern and stylish décor that provides a comfortable and cozy environment. Many rooms offer stunning views, particularly of the fjord, thanks to large panoramic windows that flood the space with natural light. Cleanliness and tidiness are consistently praised with rooms being described as neat, well-maintained and very clean.
Comfort is a recurring theme with guests appreciating the comfortable beds and various room amenities, such as tea and coffee facilities, hair dryers and modern bathrooms. Free upgrades to master suites and larger rooms were also mentioned, enhancing the guest experience with added luxury.
However, some reviews point out that certain rooms can be on the smaller side, particularly family rooms with limited space that can be insufficient for the price paid. Issues with soundproofing and air conditioning, as well as a musty smell in the bathroom, were also noted by a few reviewers. Despite these minor drawbacks, the hotel's spectacular location, modern facilities and overall high room standards make it a preferred choice for many travelers.
Beds
Guests at Scandic Sortland consistently praise the hotel for its exceptionally comfortable beds. Many reviews highlight the beds as being very comfortable, equipped with cozy duvets and soft bedding. Guests frequently mention having great, good and comfy beds with some even describing them as super comfy or excellent. The bedding and mattresses are noted for their high quality, contributing to a restful sleep experience.
The rooms are also repeatedly mentioned as clean and beautifully furnished, adding to the overall comfort. Deluxe rooms offer added amenities such as TV, mini fridge and sometimes, especially good views. Although there are a few mentions of less comfortable sofa or pull-out beds, the primary beds in the rooms receive overwhelming positive feedback.
In addition to the comfortable sleeping arrangements, guests frequently commend the friendly, helpful and enthusiastic staff. The staff's positive attitude seems to enhance the overall guest experience. The cleanliness of the rooms and the hotel's excellent dinner offerings are also cited as highlights, cementing Scandic Sortland as a welcoming, relaxing place to stay.
Cleanliness
Scandic Sortland receives mixed but generally positive feedback regarding cleanliness from its guests. Most reviewers highlight the hotel's evident commitment to maintaining clean and tidy rooms with numerous mentions of very clean, spotlessly clean and super clean facilities. The hotel is described as modern, cozy and welcoming with clean and well-maintained common areas. Many guests appreciate the clean comfortable beds, tidy bathrooms and overall neat appearance of the rooms.
However, some critiques suggest there is room for improvement. A few reviews mention superficial cleaning methods, dirty windows, dancing dust in rooms and isolated incidents of subpar cleanliness, particularly in the restaurant and lobby areas. Despite these occasional drawbacks, the overall sentiment underscores that Scandic Sortland is a clean and pleasant place to stay, offering a well-kept environment that enhances the comfort of its guests.
Staff
Scandic Sortland enjoys widespread praise for its exceptional staff. Guests consistently highlight the professionalism, friendliness and attentiveness of the hotel personnel. The reception and bar staff, in particular, are commended for their courteous and efficient service, making check-in processes smooth and quick. Numerous reviews mention how the staff's warm and welcoming demeanor significantly enhances the overall experience with many noting their helpfulness and willingness to provide local tips and extra services.
The hotel's personnel are described as knowledgeable, professional and accommodating with an impressive ability to engage pleasantly with guests. The service staff's cheerful attitudes and readiness to assist, even amid challenges, stand out in the feedback. Guests also appreciate the superb service provided across various hotel areas, including the restaurant, where staff members are noted for their friendliness and efficiency.
While there are occasional mentions of less favorable interactions, such as slow assistance or communication issues, these are overshadowed by the overwhelmingly positive testimonials. Overall, the staff's remarkable hospitality, combined with the hotel's modern amenities and well-located setting, makes Scandic Sortland a top choice for travelers seeking a friendly and efficient hotel experience.
Wi-Fi
Guests at Scandic Sortland have shared mixed experiences regarding the hotel's Wi-Fi. On the positive side, the Wi-Fi is universally free and works well in certain areas, particularly the lobby. Some guests described the internet connection as stable, modern and good. However, numerous reviews highlight significant issues, including poor connectivity, difficulty logging in and problems specifically with Apple devices. In several instances, Wi-Fi was reported to be non-functional or weak, particularly in rooms on higher floors like the 6th floor. Others mentioned that it only started working after a staff intervention or by using an internal code. Despite these challenges, when it worked, the internet speed was considered acceptable by some guests.
Parking
Scandic Sortland offers a range of parking options right in front of the hotel. Unfortunately, guests often find the parking to be chargeable and somewhat pricey with fees generally around 70 to 95 NOK per day. While some appreciated the convenience of having parking spaces available directly at the hotel, others noted the lack of free parking nearby and considered the costs to be on the higher side.
Despite these concerns, there are a few positives. Some reviews mentioned that parking is relatively cheap compared to other locations and there are alternative parking spots available for those willing to look around. Additionally, free parking can be found just across the street from the hotel, which is a significant perk for visitors who prefer not to pay the parking fees.
Guests with electric vehicles will also appreciate the available charging stations. It’s worth noting, however, that the machinery for parking payments was sometimes problematic with slow terminals and an inability to provide receipts being common complaints.
Overall, while the convenience of parking directly at the hotel is a plus, the additional fees and occasional difficulties with the parking system have left some guests less than satisfied. For future visitors, it's advisable to explore nearby free parking options to avoid extra costs.
EV charging stations
Scandic Sortland offers several electric vehicle charging options, including an e-car charging station close to the hotel. Guests can find parking spaces equipped with charging stations, providing multiple sockets for electric cars. This makes it convenient for electric car drivers to charge their vehicles during their stay. However, it's important to note that fees apply for charging and parking and there have been occasional complications with charging. Even so, for those traveling with electric vehicles, the availability of these amenities can be highly beneficial.
Family
Scandic Sortland appears to cater well to families with young children through its thoughtful amenities and services. Many reviews highlight the hotel's adaptability in accommodating families, such as providing meals suited to infants and setting up cribs and changing tables without requests. The family rooms, though frequently described as small and occasionally cramped, still manage to offer cozy and modern accommodations equipped with conveniences like microwaves and fridges.
The staff at Scandic Sortland receive high praise for their friendliness and attentiveness with cleaning staff even lending guests additional cleaning tools when needed. Families seem to appreciate the little touches, such as small gifts for children and the free breakfast for kids. The hotel also made efforts to relocate guests to more suitable rooms, like those with bunk beds, for added comfort and enjoyment.
While some families found the space too tight for comfort, particularly rooms designed for four people, the overall impression remains positive with many noting the hotel's kid-friendly atmosphere and suitability for family vacations. Proximity to nearby attractions adds to its appeal as a family holiday destination. Despite the occasional mention of noise and the absence of bellhop and concierge services, guests underline the hotel as a good choice for a family-friendly stay.
4 Star
Scandic Sortland has garnered high praise for truly embodying its four-star rating. Guests have consistently found the hotel to be in alignment with what one would expect from a high-quality, four-star establishment. The ambience and location of the newly renovated hotel, which sits charmingly along Sortland's waterfront, are significant highlights for many visitors, offering stunning views of the fjords and mountains.
The facilities and amenities provided are on par with other great four-star hotels, ensuring a great value for money. Moreover, the furniture and equipment throughout the hotel are of excellent quality, contributing to the overall high standards upheld by the hotel. Reviewers have also commended the wonderful breakfast and notably friendly and helpful staff, indicating that service is a strong point of this establishment.
However, some guests felt that the service did not always meet their expectations for a four-star rating. Despite this, the general consensus praises Scandic Sortland as an excellent place to stay, worthy of accolades and positive feedback.
Business
Scandic Sortland caters exceptionally well to business travelers, offering a variety of facilities designed to support professional needs. The hotel features an array of meeting rooms and a fully-equipped business center, making it a suitable venue for business meetings and short stays. The workspace available is sufficient for conducting business and the overall environment is described as business-friendly with great business amenities and excellent service.
Guests highlight the convenience and value for money, particularly for brief business trips. The service-oriented staff ensures a smooth stay, contributing to the hotel’s reputed status as a great business hotel. While the breakfast receives praise for its delicious offerings and variety, it can be crowded at times and there may be long wait times at the reception. However, these minor inconveniences do not overshadow the positive aspects making Scandic Sortland a favorable choice for business travelers.
Accessible
Scandic Sortland offers a great experience for guests with disabilities, emphasizing ease and comfort for everyone. The hotel is described as modern and accessible, featuring good ramps, armrests in the bathrooms and wheelchair-accessible areas. The elevator, essential for many, typically works smoothly, aiding accessibility to the spacious rooms, including those on the 6th floor. Front desk accessibility ensures guests with mobility issues receive the assistance they need, such as help during breakfast.
However, there are occasional issues with the elevator being out of order, posing a challenge for some guests. Despite this, staff are responsive and quick to resolve any accessibility-related problems, offering immediate room switches when needed. While the restaurant's limited seating and lack of designated mealtimes can be restrictive, overall, Scandic Sortland is highly praised for its efforts in making the hotel accessible to all, ensuring a comfortable stay for guests with varying mobility needs.
Luxury
Scandic Sortland impresses its guests with a blend of luxury and modern aesthetics. The hotel's exterior and interior design exude sophistication, complemented by high-quality furnishings and well-appointed rooms. Visitors have described the structure as very clean with some even suggesting it deserves five stars rather than four. The stylish and cozy decor, coupled with modern amenities, ensures comfort at a very high level.
Guests particularly appreciate the beautiful, designer rooms that offer stunning views of the fjord. The atmosphere is exquisite, contributing to a luxurious feel throughout the hotel. While there was a minor mention of a worn hair dryer, this does not overshadow the overall experience. Friendly staff and regular cleaning, including fresh towels on weekends, add to the sense of luxury.
The accommodations are described as leaving nothing to be desired with excellent furnishings and an exceptional view of the fjord. Overall, the high level of service, comfort and design make Scandic Sortland a top choice for those seeking a luxurious stay.
Dog Friendly
Scandic Sortland is praised for its accommodating and welcoming approach towards guests with dogs. The hotel is noted for its dog-friendly accommodations and clear policy on allowing pets, making it straightforward for travelers to bring their pets along. Many reviewers appreciated that dogs are allowed in the rooms, highlighting the convenience of having their pets with them during their stay.
However, some guests mentioned a dog fee of 20€ per night, which was considered high by a few reviewers. Despite this fee, the overall sentiment remains positive with many emphasizing the ease and comfort of staying with their furry companions. The inclusive attitude towards pets makes Scandic Sortland a favored choice for those traveling with dogs.
No, Scandic Sortland doesn't have any pool.
No, a spa isn't available at Scandic Sortland.
Yes, Scandic Sortland welcomes dogs.
Yes, parking facilities are available at Scandic Sortland.