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Summary of reviewsBoutique Hotel's Sosnowiec, located in the heart of the old town, enjoys a convenient and tranquil setting close to shops, parks and dining options. Despite mixed reviews about the surrounding area and some challenges with signage and navigation, its proximity to the city center and accessible parking make it a practical choice for visitors.
Guests consistently praise the breakfast for its delicious variety and freshness, along with good service and cleanliness in the breakfast area, despite minor concerns about bread selection and coffee quality.
The rooms are generally appreciated for their modern renovations, spaciousness and cleanliness with substantial praise for the large bathrooms and quiet atmosphere. However, there are mixed reviews about the room size, soundproofing, lack of air conditioning and occasional issues with cleanliness and maintenance. Despite these drawbacks, the value for money is well-regarded.
Boutique Hotel's Sosnowiec is commended for its overall cleanliness, although some guests have noted inconsistencies in deep cleaning and maintenance, particularly concerning linens, dust and mold.
Staff at the hotel are frequently lauded for their friendliness, helpfulness and efficiency, notably at the reception, contributing significantly to a positive guest experience.
The free WiFi provided is generally reliable, ensuring a smooth online experience for guests. Beds have received mixed feedback with comfort being a common compliment but issues with the double bed setup, mattress softness and maintenance detracting from some guests' sleep quality.
As a smaller, uniquely styled hotel, Boutique Hotel's Sosnowiec is appreciated for its modern interior design, friendly environment and suitability for short stays. Though some feel it falls short of luxury boutique standards, it is still worth recommending for its distinctive ambiance and amenities.
Pet owners will find the hotel exceptionally accommodating with provisions like dog beds and a pet-friendly environment. Proximity to a park adds convenience for dog walks, making it an excellent choice for travelers with pets.
Overall, Boutique Hotel's Sosnowiec presents a well-rounded option for visitors seeking comfort and convenience, especially for short stays with notable strengths in location, service and welcoming ambiance. Show more
Read review summaries for all categories
Categories
Boutique-style Aparthotel
Dog Friendly Aparthotel
3-Star Aparthotel
Room Types
Single RoomRoom with a large bed, a modern bathroom, an LCD TV and free Wi-Fi.
Twin RoomRoom with a modern bathroom, an LCD TV and free Wi-Fi.
Double RoomThis double room has a tea/coffee maker, flat-screen TV and electric kettle .
Guest Reviews
7.7
Good
Location
Situated in the heart of the old town, Boutique Hotel Sosnowiec enjoys a favorable location that is both convenient and close to the city center. Guests commend its proximity to shops, parks and several dining options such as pizza and kebab places. The serene and quiet environment offers a peaceful retreat despite being near bustling city attractions.
However, the surrounding area has mixed reviews. While some appreciate the calm and green spaces, others describe it as desolated, rundown and industrial. The aesthetic of the neighborhood and the appearance of the building itself have been noted as less appealing. Finding the hotel can be a challenge due to poor signage and misleading navigation with the entrance being particularly difficult to locate, especially at night.
Despite these minor setbacks, the hotel provides parking right next to the facility and is easily accessible from tram stations, making it a practical choice for visitors. The location is also praised for being close to the center while maintaining a quiet atmosphere, allowing for a restful stay. In sum, the hotel's prime position in Sosnowiec's old town makes it a convenient and tranquil choice, albeit with some room for improvement in terms of accessibility and neighborhood ambiance.
Breakfast
The breakfast experience at Boutique Hotel's Sosnowiec has generally received positive feedback from guests. Guests consistently highlight the breakfast as delicious with many praising its variety, rich selection and freshness. Words such as "very tasty," "delicious," and "great" frequently appear, underscoring the satisfaction with the quality of food.
Moreover, the breakfast buffet is appreciated for being hearty and diverse, offering something for everyone, which contributes to a positive start to the day. Despite some comments on the limited selection of bread and the coffee quality needing improvement, the overall sentiment remains favorable.
Many guests also mentioned the good service during breakfast, describing the staff as friendly and accommodating. Issues such as cold scrambled eggs and sausages were noted but did not significantly detract from the overall positive view. Cleanliness of the breakfast area was also well regarded.
In summary, while there are some areas for improvement, guests generally find the breakfast at Boutique Hotel's Sosnowiec to be a delightful part of their stay with a variety of options and tasty food to suit different preferences.
Rooms
Boutique Hotel's Sosnowiec offers newly renovated and modernly equipped rooms that generally receive positive remarks for cleanliness and comfort. Guests frequently praise the rooms for being spacious and well-organized, contributing to a pleasant stay. Many point out the large bathrooms, adding to the room's appeal. The hotel is well-located and provides a quiet atmosphere outside the building, enhancing the overall guest experience.
However, several reviews highlight some drawbacks. The rooms are often described as too small and lacking adequate soundproofing, leading to noise disturbances from other guests and common areas. Issues such as dust, stains and mold in some corners of the rooms and bathrooms have also been reported. The absence of air conditioning is a common complaint, making the rooms feel stuffy and overly warm, particularly in warmer seasons.
Guests also noted issues with facilities such as difficult-to-open windows, drainage problems in the bathroom and insufficient bedside electrical outlets. The lack of a refrigerator, outdated furniture and occasional unpleasant odors detract from the overall comfort. The hotel’s breakfast has been criticized for its limited variety and quality.
Despite these issues, the rooms are deemed a good value given their price and the decor and amenities generally align with those advertised online. For short stays, the hotel serves its purpose, offering a decent level of comfort and convenience in a well-maintained environment. Improvements in noise control, room ventilation and a thorough cleaning process would significantly enhance the guest experience.
Beds
The beds at Boutique Hotel's Sosnowiec have received mixed feedback from guests, though there are some standout positive remarks. Many visitors found the beds comfortable, even very comfortable with fresh linens and clean rooms contributing to their overall satisfaction. Guests often highlighted the comfort and cleanliness with some rooms featuring double or twin beds that provided a good night's sleep.
However, there were notable issues with the double beds, which are generally formed by combining two single mattresses. This setup often led to an inconvenient gap in the middle with the mattresses sliding apart during the night. The beds were sometimes described as too small and the mattresses were frequently criticized for being too soft, even broken on one side. Other complaints included creaky bed frames, beds spreading apart and pillows that were flat or sunken.
Maintenance issues were not uncommon, such as creasing and noisy beds, broken bed legs and inadequate duvets and pillows, which affected the guest experience. Despite these drawbacks, some guests still managed to find their sleep experience satisfactory thanks to the hotel's consistent cleanliness and the occasional exceptionally comfortable bed.
Cleanliness
Boutique Hotel’s Sosnowiec has received mixed feedback regarding its cleanliness. On a positive note, many guests have praised the hotel for being clean, pleasant and tidy. The rooms and bathrooms are frequently described as clean and aesthetically pleasing with some guests appreciating the warm, prepared and well-made beds. Daily cleaning and trash removal routines have added to the sense of cleanliness and the overall hotel environment, including the corridors, is considered clean. Friendly service accompanies the clean atmosphere, adding to a positive guest experience.
However, the downside reveals some inconsistencies in maintaining cleanliness. A significant number of reviews point out dirty bed linens, lumpy pillows, stained and dusty areas and mold in the shower trays. Some rooms and windows were reported to have cobwebs and visible dust under the furniture. External cleanliness issues were also noted, although the inside of the hotel fared better. Guests have complained about insufficient cleaning frequencies with rooms being cleaned every three days and towels changed just as infrequently. These factors, along with worn-out and dusty furnishings, detracted from the overall impression of hygiene and comfort.
In summary, while Boutique Hotel’s Sosnowiec manages to keep a generally clean environment, there are notable areas for improvement in deep cleaning and maintenance to ensure a consistent guest experience.
Staff
Boutique Hotel's Sosnowiec is known for its exceptional staff with numerous guest reviews highlighting their friendliness and helpfulness. The reception team, in particular, receives frequent praise for their politeness and efficiency, contributing to a positive and welcoming atmosphere. Guests appreciate the staff’s willingness to assist and provide information with many noting successful efforts to resolve any issues promptly. The high level of service extends beyond the front desk with kindness and a helpful attitude displayed throughout the hotel. Despite a few isolated criticisms regarding response times and attentiveness, the consensus among guests is that the staff's dedication to service greatly enhances their stay at Boutique Hotel's Sosnowiec. Overall, the efforts and warm demeanor of the hotel’s personnel leave a lasting impression on its visitors.
Wi-Fi
Boutique Hotel's Sosnowiec offers free WiFi, which is included with the room stay. Guests generally report a good connection with no issues and the room descriptions accurately mention the availability of WiFi. While the WiFi isn't password-protected, most guests had a positive experience using it with only occasional reports of variable performance. Overall, the wireless internet service at the hotel meets the expectations of its visitors, ensuring a convenient and smooth online experience.
Boutique-Style
Boutique Hotel's Sosnowiec is a small and unique hotel that stands out with its interesting and modern interior design. Visitors praise the clean and thoughtfully decorated spaces with large mirrors in the halls adding a touch of cool elegance to the atmosphere. The hotel's interiors are pleasant and the furniture is styled to create a distinctive and charming ambiance. Guests highlight the friendly and accommodating staff, as well as the great amenities offered. The establishment is deemed suitable for shorter stays, making it a comfortable choice for travelers. Though some reviews mention a discrepancy in luxury and boutique standards, the overall consensus is that the boutique style and design make this hotel worth recommending.
Dog Friendly
Boutique Hotel's Sosnowiec stands out for its commendable pet-friendly amenities and services, making it an ideal choice for guests traveling with dogs. The hotel facilitates a comfortable stay by providing dog beds and ensuring pets are well-cared for within the room. Guests appreciate the seamless process of bringing their dogs, attributing the hotel's accommodating nature to its great approach to animals.
The hotel's location further enhances the experience, situated close to a park, offering convenient outdoor spaces for dog walks. Despite being near the city center, the area remains fairly quiet, which adds to the overall comfort of both pets and their owners.
While there is a rule requiring dogs to wear a muzzle, this minor regulation does not overshadow the hotel's substantial efforts in creating a pet-friendly environment. Consequently, Boutique Hotel's Sosnowiec proves to be perfect for families traveling with their pets, offering both comfort and convenience.
No, Boutique Hotel's Sosnowiec doesn't have any pool.
No, a spa isn't available at Boutique Hotel's Sosnowiec.
Yes, Boutique Hotel's Sosnowiec welcomes dogs.
No, parking facilities aren't available at Boutique Hotel's Sosnowiec.
No, Boutique Hotel's Sosnowiec doesn't have a gym.