Botleigh Grange Hotel & Spa
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Summary of reviewsBotleigh Grange Hotel is situated in a serene and picturesque location just outside Southampton, providing guests with easy access to the city’s amenities, cruise terminals and countryside activities. Visitors appreciate the historic architecture and tranquil surroundings, making it ideal for both business and leisure stays.
Guests have a range of experiences with breakfast, often describing it as delicious and well-cooked with a good variety of options. Gluten-free sausages and soya milk cater to dietary preferences. However, some inconsistencies in replenishment and presentation have been noted. The dinner experience follows a similar pattern; while the refurbished restaurant and the quality of the food receive praise, the menu can be limited and service occasionally slow.
Rooms are generally described as spacious, comfortable and clean with high ceilings and modern bathrooms. The beds are often highlighted for their comfort, though a few guests found the mattresses too firm. Minor maintenance issues and temperature control could use improvements, but most guests enjoyed their stay.
Cleanliness across the hotel is consistently commended, extending from the rooms to the common areas, contributing to a comfortable stay. The staff also receive high marks for their friendliness and professionalism, enhancing the guest experience significantly.
However, Wi-Fi connectivity is mixed, working well in common areas but often failing in rooms. The ongoing renovations of the pool and spa, which have been closed for nearly three years, are a notable downside, but there is anticipation for their completion.
Parking is ample and convenient, contributing positively to the overall experience, though some guests noted the car park can be dark at night. Despite some drawbacks, such as dated decor and limited facilities due to renovations, Botleigh Grange Hotel offers a budget-friendly and pleasant stay supported by attentive staff, making it a viable choice for travelers seeking affordability and charm.
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Guests have a range of experiences with breakfast, often describing it as delicious and well-cooked with a good variety of options. Gluten-free sausages and soya milk cater to dietary preferences. However, some inconsistencies in replenishment and presentation have been noted. The dinner experience follows a similar pattern; while the refurbished restaurant and the quality of the food receive praise, the menu can be limited and service occasionally slow.
Rooms are generally described as spacious, comfortable and clean with high ceilings and modern bathrooms. The beds are often highlighted for their comfort, though a few guests found the mattresses too firm. Minor maintenance issues and temperature control could use improvements, but most guests enjoyed their stay.
Cleanliness across the hotel is consistently commended, extending from the rooms to the common areas, contributing to a comfortable stay. The staff also receive high marks for their friendliness and professionalism, enhancing the guest experience significantly.
However, Wi-Fi connectivity is mixed, working well in common areas but often failing in rooms. The ongoing renovations of the pool and spa, which have been closed for nearly three years, are a notable downside, but there is anticipation for their completion.
Parking is ample and convenient, contributing positively to the overall experience, though some guests noted the car park can be dark at night. Despite some drawbacks, such as dated decor and limited facilities due to renovations, Botleigh Grange Hotel offers a budget-friendly and pleasant stay supported by attentive staff, making it a viable choice for travelers seeking affordability and charm.
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Business Hotel
Hotel with Parking
Accessible Hotel
Small Hotel
3-Star Hotel
Guest Reviews
Nestled in a serene and tranquil setting, Botleigh Grange Hotel is praised for its excellent location just outside of Southampton, making it convenient for a variety of activities. The proximity to Southampton—only 25 minutes by car—and its closeness to the cruise terminals and the ferry terminal are standout features. Guests appreciate the easy access to essential amenities in Hedge End, including shops, a post office, buses and trains.
The hotel’s picturesque surroundings, featuring beautiful grounds and opportunities for pleasant walks, add to its charm. It's ideal for travelers looking to visit family in Hedge End or the nearby Ageas Bowl and those who admire traditional architecture will enjoy the beautiful and historic building.
Travelers find the location convenient for short business stays, overnight stops and exploring the countryside without straying too far from city conveniences. Although the hotel’s facilities are limited due to ongoing refurbishments, the friendly staff and ample parking compensate for any inconveniences. Overall, Botleigh Grange Hotel combines accessibility with a peaceful retreat, making it a favorable choice for various travel needs.
The breakfast experience at Botleigh Grange Hotel - Pool & Spa under renovation has received a range of comments from guests. Many guests found the breakfast to be delicious, well-cooked and enjoyable, praising the sausages, bacon and perfectly poached eggs. Some noted the breakfast as amazing and plentiful with a good variety of both continental and cooked options. There were positive mentions of gluten-free sausages and soya milk availability, which catered to dietary preferences.
However, some guests experienced inconsistencies, such as a lack of replenishment of hot dishes, limited fruit and meat selection and the need to ask for items like butter and ketchup. There were a few mentions of breakfast being poorly presented and items being slightly burnt. Despite these criticisms, many guests found the breakfast satisfactory and appreciated the inclusive breakfast. Overall, while the breakfast offering was generally good with many compliments, there were areas identified for improvement, particularly in terms of variety and presentation.
The Botleigh Grange Hotel's dining experience offers a mixed bag with many guests highlighting positives. The restaurant and lounge have been tastefully refurbished, creating an inviting atmosphere for diners. Patrons frequently praised the food quality with some describing their evening meals as delicious and the chicken dish being well-cooked. The full English breakfast was enjoyed by many and the coffee, although from a limited selection, received high marks.
However, there are notable areas for improvement. The restaurant menu was often described as limited and needing more variety. Service, while generally good, lagged at times and supervision for the waitstaff could enhance efficiency. The size of portions and the availability of certain items, like starters, were sometimes lacking. Evening dining options were inconsistent with several patrons facing the disappointment of the restaurant being closed or offering no evening meals at all. Breakfast seating was also limited, adding to the occasional logistical issues.
While the dining experience holds promise, it remains constrained by its current limitations, particularly the inconsistency in evening meal availability and the restricted menu choices.
Botleigh Grange Hotel has received mixed feedback regarding its rooms, but several positive aspects stand out. Guests frequently describe the rooms as spacious, comfortable and beautifully decorated. The beds are highlighted for their exceptional comfort and many visitors appreciated the large, modern bathrooms. Cleanliness is consistently praised with numerous mentions of spotless rooms.
The hotel's setting and room views also garnered appreciation with some guests noting impressive scenery and well-maintained decor. Additional perks like tea, coffee, kettles and biscuits in the rooms contributed to a satisfying stay. High ceilings and quality furnishings have left a positive impression on guests, enhancing the overall experience.
However, there are recurring mentions of rooms being uncomfortably hot, though fans provided some relief. Issues such as poorly positioned TVs, lack of ironing facilities and minor maintenance problems like cracked tiles and faulty hairdryers were reported. Some guests experienced inconsistencies between the rooms booked online and those received, but staff were generally responsive in addressing these discrepancies.
Overall, despite the need for some updates and improvements, particularly regarding temperature control and minor maintenance, the spacious and clean accommodations at Botleigh Grange Hotel have left a positive mark on many visitors.
The beds at Botleigh Grange Hotel receive a mixed reception from guests with a noticeable leaning towards positive feedback. Many reviewers praised the comfort level, frequently describing the beds as extremely comfortable and noting ample pillows that add to the restful experience. The beds are also highlighted for their generous size with some guests appreciating the large, massive or big bed options. The beddings are often described as cosy, enhancing the overall sleep quality.
However, not all guests found the beds to their liking. A few reviews mentioned that the mattresses were too firm or even hard rock solid, which was uncomfortable for those who prefer a softer sleeping surface. There were also occasional mentions of bed creaking and being a bit stuffy.
Overall, the beds at Botleigh Grange Hotel are generally well-received, particularly for those who favor firmer mattresses and value a spacious sleeping arrangement.
Botleigh Grange Hotel, despite its ongoing renovation of the Pool & Spa area, has consistently impressed guests with its commitment to cleanliness. Many guests highlighted the spotless conditions of the rooms and bathrooms, describing them as very clean, comfortable and functional. The hotel itself, including the bright and tidy rooms, was repeatedly noted for its high standards of cleanliness with freshly refurbished areas enhancing this perception.
Cleanliness extended beyond just the rooms; common areas and the general property were also described as spotlessly clean. Even minor criticisms, such as needing to iron net curtains or the presence of cobwebs, do not overshadow the overall positive feedback on hygiene. The availability of clean white fluffy towels added to the comfort. Overall, Botleigh Grange Hotel provides a clean and comfortable stay, offering good value to its guests.
Guests of Botleigh Grange Hotel consistently praised the friendliness and helpfulness of the staff, which seemed to be a highlight of their stay. Many reviews mentioned the staff's warm, welcoming demeanor and their attentive service. The reception staff were noted for their efficiency and competence, often managing issues quickly and smoothly. Specific mentions of staff members, like Nick and Angie, highlighted their excellent knowledge and service respectively. Despite some guests noting that some younger staff members were less experienced, they were still described as polite and eager to please. The overall consensus painted a picture of a team that was accommodating, polite and professional, leaving a lasting positive impression on visitors.
Guests at the Botleigh Grange Hotel generally found the Wi-Fi experience to be mixed. Numerous visitors noted that while the Wi-Fi works satisfactorily in the reception area, it frequently fails to reach the bedrooms, resulting in a disappointing experience for those expecting in-room internet access. Positive remarks highlight the availability of free Wi-Fi and successful connections on mobile phones in common areas. However, the Wi-Fi often did not work in the rooms with many guests expressing the need for improvement in this aspect. Despite the free offering, the overall room Wi-Fi experience was found to be lacking and in need of better coverage.
The Botleigh Grange Hotel is undergoing significant renovations, particularly in its pool and spa areas. Many recent guests have noted that these facilities are currently unavailable and have been for an extended period with some mentioning almost three years of closure. Despite not being able to enjoy the spa and pool, there is anticipation for their reopening, suggesting that guests look forward to the renovated amenities. The hotel's new ownership appears committed to bringing these features back into service and it seems there is potential for a promising return to full operation. Those who have previously experienced the spa facilities express eagerness to return once the refurbishments are complete.
Botleigh Grange Hotel offers a pleasant stay with attentive staff and comfortable accommodations. However, guests should be aware that the pool and spa facilities are currently unavailable due to ongoing renovations, which has been the case since the new ownership took over approximately three years ago. While visitors have been appropriately informed about the pool and conference room closures, some express that having access to these amenities would significantly enhance the overall experience. Additionally, minor issues such as WiFi connectivity have been mentioned, although these do not greatly impact the stay. Overall, it's advisable for guests to check the status of these facilities before booking if they are an essential part of their plans.
Botleigh Grange Hotel offers ample and convenient parking options for its guests. The parking is easy to find and park with plenty of spaces available, ensuring a seamless arrival experience. Guests appreciate the free parking, which is included in the price, making it a great value. The location of the hotel adds to the convenience with parking available right outside the hotel and even in front of the door in lovely grounds. The presence of parking attendants and the fast check-in process further enhance the ease of parking. However, some guests noted that the car park can be totally dark at night and there have been occasional issues with parking outside. Despite these minor drawbacks, there were generally no parking issues during most stays, thanks to the ample and easily accessible parking spaces.
Botleigh Grange Hotel offers an affordable stay with a three-star rating, featuring friendly and attentive staff. While the hotel is currently undergoing renovation, it presents a great value for money with reasonable pricing. The hotel’s decor may not suit everyone's taste, showcasing a blend of dated and somewhat bizarre designs, but it maintains a clean and orderly environment. Despite the older facade and the need for modernization and maintenance, the hotel's high ceilings add a touch of grandeur. Limited options and the absence of air conditioning may be a drawback, yet the overall experience remains a decent and budget-friendly choice for travelers.
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Location
The hotel’s picturesque surroundings, featuring beautiful grounds and opportunities for pleasant walks, add to its charm. It's ideal for travelers looking to visit family in Hedge End or the nearby Ageas Bowl and those who admire traditional architecture will enjoy the beautiful and historic building.
Travelers find the location convenient for short business stays, overnight stops and exploring the countryside without straying too far from city conveniences. Although the hotel’s facilities are limited due to ongoing refurbishments, the friendly staff and ample parking compensate for any inconveniences. Overall, Botleigh Grange Hotel combines accessibility with a peaceful retreat, making it a favorable choice for various travel needs.
Breakfast
However, some guests experienced inconsistencies, such as a lack of replenishment of hot dishes, limited fruit and meat selection and the need to ask for items like butter and ketchup. There were a few mentions of breakfast being poorly presented and items being slightly burnt. Despite these criticisms, many guests found the breakfast satisfactory and appreciated the inclusive breakfast. Overall, while the breakfast offering was generally good with many compliments, there were areas identified for improvement, particularly in terms of variety and presentation.
Dinner
However, there are notable areas for improvement. The restaurant menu was often described as limited and needing more variety. Service, while generally good, lagged at times and supervision for the waitstaff could enhance efficiency. The size of portions and the availability of certain items, like starters, were sometimes lacking. Evening dining options were inconsistent with several patrons facing the disappointment of the restaurant being closed or offering no evening meals at all. Breakfast seating was also limited, adding to the occasional logistical issues.
While the dining experience holds promise, it remains constrained by its current limitations, particularly the inconsistency in evening meal availability and the restricted menu choices.
Rooms
The hotel's setting and room views also garnered appreciation with some guests noting impressive scenery and well-maintained decor. Additional perks like tea, coffee, kettles and biscuits in the rooms contributed to a satisfying stay. High ceilings and quality furnishings have left a positive impression on guests, enhancing the overall experience.
However, there are recurring mentions of rooms being uncomfortably hot, though fans provided some relief. Issues such as poorly positioned TVs, lack of ironing facilities and minor maintenance problems like cracked tiles and faulty hairdryers were reported. Some guests experienced inconsistencies between the rooms booked online and those received, but staff were generally responsive in addressing these discrepancies.
Overall, despite the need for some updates and improvements, particularly regarding temperature control and minor maintenance, the spacious and clean accommodations at Botleigh Grange Hotel have left a positive mark on many visitors.
Beds
However, not all guests found the beds to their liking. A few reviews mentioned that the mattresses were too firm or even hard rock solid, which was uncomfortable for those who prefer a softer sleeping surface. There were also occasional mentions of bed creaking and being a bit stuffy.
Overall, the beds at Botleigh Grange Hotel are generally well-received, particularly for those who favor firmer mattresses and value a spacious sleeping arrangement.
Cleanliness
Cleanliness extended beyond just the rooms; common areas and the general property were also described as spotlessly clean. Even minor criticisms, such as needing to iron net curtains or the presence of cobwebs, do not overshadow the overall positive feedback on hygiene. The availability of clean white fluffy towels added to the comfort. Overall, Botleigh Grange Hotel provides a clean and comfortable stay, offering good value to its guests.
Staff
Wi-Fi
Spa
Pool
Parking
3 Star
No, Botleigh Grange Hotel & Spa doesn't have any pool.
Yes, a spa is available at Botleigh Grange Hotel & Spa.
No, Botleigh Grange Hotel & Spa doesn't allow dogs.
Yes, parking facilities are available at Botleigh Grange Hotel & Spa.
No, Botleigh Grange Hotel & Spa doesn't have a gym.
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