Holiday Inn Express Southampton West by IHG
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsThe Holiday Inn Express Southampton West by IHG, is a great budget-friendly option for those looking for a comfortable stay in Southampton. The hotel's location is ideal for various purposes with easy access to Poultons Park, the port, Southampton General Hospital and the motorway. The breakfast offers a wide range of delicious options and is included in the price, making it excellent value for money. The rooms are generally clean, tidy and comfortable with excellent showers and quietness. The staff is friendly and helpful with particular mentions for receptionist Greg and Ryan. The hotel offers ample free parking facilities, but some guests suggested that the hotel needs to provide more information or explanations about on-site parking. The hotel is also a great option for families with lovely, welcoming staff and proximity to Paultons Park and Peppa Pig World. However, the limited evening meal options and poor quality may disappoint some guests and the facilities are average with some maintenance issues. Overall, the Holiday Inn Express Southampton West is a great choice for a budget-friendly stay in Southampton.
Categories
Dog Friendly Hotel
Dogs are allowed for an extra cost of GBP 10 per dog, per night.
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Hotel with Swimming Pool
Pool Lap Lanes
Business Hotel
Hotel with Parking
Accessible Hotel
3-Star Hotel
Hotel with Pool Lap Lanes
Guest Reviews
Guests of the Holiday Inn Express Southampton West by IHG, agree that the location is ideal for various purposes. The hotel is located near Poultons Park, the port, Southampton General Hospital and the motorway, making it easy to access different areas. The location is also perfect for those going on cruises or ferries with easy access to the terminals. Although some guests noted that the hotel is situated in an industrial area or a big parking lot, there are still amenities nearby, like restaurants and a play area for kids. The hotel is clean and has parking, which is convenient for those arriving late. Overall, guests found the location to be excellent and perfect for their needs.
The breakfast at Holiday Inn Express Southampton West by IHG offers a wide range of delicious options to choose from. Guests have praised the selection of cooked and continental breakfast, wholesome food and excellent value. Some guests had mixed experiences, ranging from self-service being confusing to good with plenty of options and with staff sometimes watching guests clear tables. Despite these small hiccups, the full cooked breakfast, buffet-style, was enjoyed by many guests who appreciated the warm and convenient meal. Although the restaurant got busy during peak times, the staff worked hard to top up the food and the choice of food was great. However, getting a clean table was sometimes difficult due to the high turnover of guests. The breakfast is included in the price and offers excellent value, making it a win-win for those looking for a comfortable stay along with a delicious breakfast.
The dinner experience at Holiday Inn Express Southampton West by IHG, was a mixed bag. While some guests enjoyed their meals and found them to be tasty, others were left disappointed by the limited options, overcooked food and mediocre quality. The restaurant seemed to lack staff attention and some guests reported having to wait a long time to order their meals. Additionally, there were hygiene concerns regarding the cleanliness of the chairs in the dining room. Several guests also mentioned that items on the food and drinks menu were unavailable and the bar was poorly stocked. Overall, guests felt that the hotel could do better in terms of the quality and variety of food on offer.
The rooms of the Holiday Inn Express Southampton West by IHG have received mixed reviews from guests, but generally, they are described as clean, tidy and comfortable. Some rooms are spacious enough to accommodate families with children and the beds are often highlighted as comfortable. Guests have also commented on the excellent showers and quietness of rooms. However, some visitors have reported issues with the cleanliness of carpets and other areas of the hotel. A few guests have mentioned that some furniture and appliances are in a bad state. Despite these criticisms, the hotel is regarded as budget-friendly and functional with friendly staff and a great location near Peppa Pig World.
The beds at the Holiday Inn Express Southampton West have received mostly positive reviews from guests. Many found the beds to be comfortable and perfect for a good night's sleep. Some guests specifically mentioned the large and spacious beds, while others thought the bed linen was clean and fresh. A few guests did mention that the sofa bed was not as comfortable as expected. Overall, most guests found their rooms to be clean and comfortable with decent sized beds. The hotel is a great option for an affordable stay with comfortable beds and friendly staff and the added bonus of a good breakfast. However, a few guests did mention dusty and uncomfortable beds, so it may be worth requesting a room with a newer mattress.
The cleanliness of the Holiday Inn Express Southampton West by IHG is outstanding according to guest reviews. Rooms are described as very clean and tidy with plenty of space and the hotel itself is known for being a clean and modern property. While some guests noted minor cleanliness issues such as dusty corridors or used towels, the overall experience was positive with many praising the friendly and helpful staff. The hotel is also deemed excellent value for money with a nice breakfast included in the stay.
Guests have complimented the friendly and helpful staff at the Holiday Inn Express Southampton West. Many have praised their willingness to assist with any request and even going above and beyond to accommodate children. The staff were described as exceptional, lovely, professional and delightful with particular mentions for receptionist Greg and Ryan who made check-ins enjoyable. The hotel's convenient location and cleanliness also add to the overall positive experience. However, a few guests did complain about the unprofessionalism of some evening staff, issues with unresponsive or rude staff and being short-staffed in the kitchen affecting the dining experience. Despite these outliers, the majority of guests seemed to enjoy their stay and appreciate the warm and welcoming attitude of the staff.
Guests of the Holiday Inn Express Southampton West by IHG, can take advantage of the ample free parking facilities available. However, a few guests suggested that the hotel needs to provide more information or explanations about on-site parking. Some guests discovered that their car parking wasn't validated despite being told otherwise during check-in, which resulted in parking fines. Nevertheless, guests were pleased with the convenience of the hotel's location and the large parking lot provided easy access to and from the hotel. Overall, the hotel offers good value for money with free parking and guests can enjoy a comfortable stay without having to worry about parking arrangements.
For a family-friendly stay in Southampton, the Holiday Inn Express Southampton West by IHG is a fantastic option. With lovely, welcoming staff, families with toddlers will appreciate the ample space in the rooms. The hotel's proximity to Paultons Park and Peppa Pig World also makes it an attractive choice for families. For meals, there's a restaurant just across the road with a play area for kids. While some guests noted that there could have been more space in family rooms and more sockets for charging gadgets, this didn't detract from the overall value for money. The breakfast was great, though some guests did note that it could get a bit noisy with children running around. However, for families seeking an affordable stay in Southampton, the Holiday Inn Express Southampton West is a great bet.
Holiday Inn Express Southampton West by IHG is a budget hotel that exceeds expectations. It offers good value for money with friendly staff and decent breakfast. However, the limited evening meal options and poor quality may disappoint some guests. The hotel is convenient for access to cruise terminals but dining options are not great. The facilities are average with some maintenance issues such as toilets not flushing properly and unpleasant smells. The hotel is a good option for a budget stay but do not expect luxury accommodations.
The Holiday Inn Express Southampton West, an IHG Hotel, has received high praise as a disability-friendly accommodation option. With grab rails and shower stools in all the right places, the ground floor rooms are great for those with mobility issues. The lower sink and wide hallways cater perfectly to wheelchair users, while the restaurant and breakfast area provide adequate space to move around. The staff was always on-hand to offer assistance and the hotel entrance was easily reached from the car park. However, some guests did report difficulties with the lack of plug sockets and a few had trouble accessing interconnected rooms or being allotted a wheelchair-accessible room despite booking in advance. Despite these minor hiccups, the hotel is clean, welcoming and a great choice for a comfortable stay in Southampton, though public transport is limited.
Location Show Map
Location
Breakfast
Dinner
Rooms
Beds
Cleanliness
Staff
Parking
Family
3 Star
Accessible
Yes, Holiday Inn Express Southampton West by IHG has pool(s) that belong to one or more of the following categories: Pool Lap Lanes.
No, a spa isn't available at Holiday Inn Express Southampton West by IHG.
Yes, Holiday Inn Express Southampton West by IHG welcomes dogs.
Yes, parking facilities are available at Holiday Inn Express Southampton West by IHG.
No, Holiday Inn Express Southampton West by IHG doesn't have a gym.
Location Show Map
More Options
