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Summary of reviewsMoxy Southampton excels across multiple aspects, making it a standout choice for visitors to the city. Its central location receives high praise for its proximity to key amenities, attractions, dining options, shopping complexes like West Quay and transportation hubs. The hotel's modern design coupled with a quiet and comfortable stay enhances its appeal, particularly for cruise passengers and leisure travelers.
The breakfast experience at Moxy Southampton is consistently celebrated for its quality and variety. Guests commend the extensive range of options, from fresh fruits and pastries to hot and continental items. Despite minor criticisms about crowding and price, the overall satisfaction with breakfast remains notably positive.
Dinner at Moxy Southampton is well-received for its lively and welcoming atmosphere. The hotel offers good-quality, tasty food and a diverse bar menu. The ambience of the bar and restaurant areas, along with attentive staff, contributes to a relaxed and enjoyable dining experience. While some found the evening menu options limited, the prevailing opinion highlights the good value and enjoyable atmosphere.
Rooms at Moxy Southampton are characterized by their clean, modern aesthetic and practical design. Though on the smaller side, they are well-maintained and feature contemporary touches like smart TVs. Beds are frequently described as very comfortable and while storage space is limited, the overall layout is functional and meets guests' needs for short stays.
The hotel maintains high standards of cleanliness with rooms and common areas described as immaculate and well-kept. This emphasis on hygiene, paired with modern design, creates a comfortable and attractive environment for guests.
Staff at Moxy Southampton are consistently praised for their friendliness, professionalism and attentiveness. They provide a warm welcome and efficient service, contributing significantly to the hotel's positive and inviting atmosphere.
The complimentary WiFi at the hotel is generally reliable and of good quality, enhancing the overall guest experience. While some reported connectivity issues, most found the internet access to be superb.
For families, Moxy Southampton offers an excellent environment with family-friendly features and activities. Comfortable family rooms and thoughtful touches like cots, along with a variety of children’s activities, make it an appealing choice for those traveling with kids.
Guest comfort is enhanced by the beds, frequently described as very comfortable with ample pillows and clean, modern bedding. Despite occasional preferences for mattress firmness, the overall sentiment is one of satisfaction.
Moxy Southampton delivers a delightful four-star experience with its modern, clean and quirky environment, featuring a distinctive nautical theme. The hotel provides good amenities and services and its strategic location is a significant advantage.
Business travelers find Moxy Southampton well-suited to their needs, offering quiet workspaces, a strong WiFi connection and a convenient location close to the train station. The hotel staff are commended for their courteous service, making it a reliable choice for corporate stays.
Overall, Moxy Southampton impresses with its luxurious atmosphere, modern decor and high-quality amenities, ensuring a comfortable, convenient and enjoyable stay for a wide range of guests. Show more
Read review summaries for all categories
Categories
Luxury Hotel
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Dog Friendly Hotel
Business Hotel
Accessible Hotel
4-Star Hotel
Room Types
Moxy Sleeper, Guest room, 1 QueenThis double room has a Flat-screen TV and seating area.
Moxyfied Family Sleeper, Guest room, 1 Queen, Sofa bedProviding free toiletries, this family room includes a private bathroom with a walk-in shower and a hairdryer. This wheelchair accessible family room features air conditioning, a seating area with a flat-screen TV and a roll-in shower. The unit offers 2 beds.
Moxy Double Sleeper, Guest room, 2 Twin/Single Bed(s)This twin room features a seating area and a Flat-screen TV.
Guest Reviews
Location
Moxy Southampton boasts a remarkably central location, making it a top choice for visitors to the city. Guests consistently praise the hotel's proximity to key amenities and attractions. It is closely situated to various dining options, shopping complexes like West Quay and the bustling town center. The hotel is exceptionally convenient for cruise passengers with easy access to multiple cruise terminals and the ferry port. Additionally, it is within short walking distance of the train and bus stations, making it an ideal base for both leisure and business travelers. Despite its central position, the hotel offers a quiet and comfortable stay, complemented by a modern design and welcoming atmosphere. The strategic location allows guests to explore the historic old town, enjoy a wide array of restaurants and entertainment venues and easily reach the theatre and cinema. Overall, Moxy Southampton's location receives high marks for its convenience and accessibility, ensuring a pleasant and efficient visit to the city.
Breakfast
The breakfast experience at Moxy Southampton receives considerable praise for its quality and variety. Guests frequently describe the breakfast as "excellent," "amazing," and "superb," highlighting an extensive range of options that cater to different tastes, including fresh fruits, pastries and hot and continental items. The self-service buffet format is appreciated for its wide selection, ensuring that there is something for everyone, from traditional English breakfast items to healthier choices. The breakfast is noted for being substantial and tasty with some guests considering it one of the nicest hotel breakfasts they've had.
However, a few areas for improvement are observed. Some guests find the breakfast area crowded and chaotic, especially during peak hours. Specific criticisms include limited vegetarian options, the coffee quality and the temperature of some hot food items. Additionally, there are occasional remarks about the breakfast being a bit expensive with some feeling it does not offer good value for money. Despite these issues, the majority of reviews reflect a positive overall satisfaction with the breakfast at Moxy Southampton.
Dinner
Moxy Southampton offers a lively and welcoming atmosphere, particularly in its bar and food areas. Guests appreciated the convenience and value of the food options with many noting that the food was nice, tasty and of good quality. The bar menu was generally praised for its great selection of meals and drinks and reviewers highlighted specific dishes like pizza and lasagne as particularly enjoyable. The bar itself was frequently described as friendly and modern with a good selection of drinks and bar games adding to the casual and relaxed atmosphere.
The restaurant was well-received for its relaxed ambience and good food, making it a pleasant spot for an evening meal. However, some guests mentioned the menu options in the evening were limited, though they still found the food to be of good value overall. The bar also offered a range of snacks and had a fully stocked selection of drinks, which guests enjoyed.
On the downside, a few reviewers felt that the food choices could be improved with some finding the evening menu limited or expressing disappointment in specific dishes. Nonetheless, the overall quality and value of the dining experience at Moxy Southampton seemed to leave a positive impression on most guests.
The hotel's proximity to nearby dining and entertainment options like a shopping mall, cinema, pubs and small restaurants provided guests with additional choices, contributing to the overall convenience and enjoyment of their stay. Despite a few reservations about the limited dining options, Moxy Southampton's food and drink offerings, combined with its inviting bar and restaurant areas, make it a commendable option for travelers looking for a relaxed and enjoyable meal.
Rooms
The rooms at Moxy Southampton offer a clean and modern experience, highly praised for their stylish decor and comfortable atmosphere. Despite being on the smaller side, they are well-maintained, functional and feature contemporary designs with quirky and practical touches, such as indirect lighting and smart TVs for linking personal devices. Beds are consistently mentioned as very comfortable with ample pillows and blackout curtains ensuring a restful night.
Rooms are equipped with all the essentials needed for a pleasant stay, including clean bathrooms, powerful showers and good amenities like air conditioning and modern lighting. Although storage space is limited and some guests noted a lack of wardrobe or drawers, the overall room layout is seen as practical. The cleanliness holds up to high standards, frequently described as spotless and tidy, contributing to a welcoming vibe.
Rooms are suitable for short stays, offering a quiet and soundproof environment perfect for relaxing before embarking on a cruise or exploring the city. The modern aesthetic and functional setup, combined with friendly staff and good facilities, ensure that the accommodations meet guests' needs for comfort and convenience. Despite occasional mentions of insufficient storage and room size being smaller than expected, the positive aspects dominate the guest experience at Moxy Southampton.
Beds
Guests consistently praised the comfort of the beds at Moxy Southampton. Descriptions like comfortable, very comfortable and comfy were frequently used to describe the sleeping experience. Many reviews highlighted how large and well-sized the beds were with specific mentions of queen and king-size mattresses. Some guests appreciated the modern and clean appearance of both the beds and the bedding, further enhancing their stay.
The mattresses were generally well-received with terms like perfect bed and ideal mattress appearing in multiple comments. However, a few guests felt the mattresses were either too soft or too firm, indicating a slight variation in mattress preferences. Pillows, described as fluffy and clean by many, added to the overall comfort, though some noted having only one pillow each, which was less favorable. Despite a few isolated complaints about bed stability or hardness, the overarching sentiment was one of satisfaction with many guests finding their beds very, if not extremely, comfortable.
The rooms themselves were noted for their modern and comfortable setup, contributing to a positive sleeping environment. The addition of blackout curtains, good mood lighting and comfy couches further heightened the sense of coziness and relaxation. Overall, Moxy Southampton seems to deliver a reliably comfortable and pleasant bed experience for most of its guests.
Cleanliness
The reviews for 'Moxy Southampton' highlight consistent praise for the cleanliness of the hotel. Guests frequently describe the rooms as very clean, immaculate and spotless. Both the rooms and bathrooms receive mentions for being well-maintained and hygienic. The hotel's modern design is also coupled with an emphasis on cleanliness, creating a comfortable and attractive environment.
Overall, the property is noted to be very clean with many guests citing clean and comfortable accommodations throughout their stay. The staff is commended for maintaining a high standard of cleanliness and facilities such as towels receive specific praise for their cleanliness and quality. However, a few minor issues do appear, such as occasional dust or unclean surfaces, but these are exceptions rather than the norm.
In summary, 'Moxy Southampton' impresses with its cleanliness, combining a modern aesthetic with well-kept, comfortable environments, making it a reliable choice for travelers prioritizing hygiene.
Staff
The staff at Moxy Southampton receive high praise from guests, consistently described as friendly, professional, helpful and accommodating. Guests frequently note that the staff provide a warm welcome, are knowledgeable and go above and beyond to meet their needs. Efficiency and attentiveness are also highlighted with many appreciating the quick and smooth check-in process. The team is frequently commended for their approachable nature and exceptional customer service, making guests feel well-cared for and valued. Overall, the staff contribute significantly to the positive and welcoming atmosphere at the hotel, leaving a lasting impression on visitors.
Wi-Fi
The Moxy Southampton offers complimentary WiFi and many guests have praised its reliability and quality. The free WiFi is generally described as good, very good or excellent with some mentioning it worked well for streaming and providing a stable connection. Guest reviews frequently highlight the internet connection as being superb and useful. While most feedback is positive, there are some mentions of poor connectivity and unstable signals. A few guests experienced slow speeds or were unable to connect in their rooms. For the most part, though, the complimentary WiFi is a valued feature that enhances the stay at the hotel.
Family
Moxy Southampton emerges as an exceptional choice for families, boasting a variety of family-friendly features and activities that make it an ideal spot for a comfortable stay. Located conveniently near key facilities such as the cruise terminal and shopping centers, it caters well to visitors with children. The hotel cultivates a friendly family atmosphere, reinforced by positive feedback on its family-oriented environment and welcoming staff.
Numerous families have praised the hotel for its comfortable family rooms and the thoughtful touches like a cot set up in the room upon arrival. The abundance of activities to keep children entertained includes a variety of games, board games and a foosball table available in the lobby. Kids particularly enjoy the breakfast and the selection of channels, including options tailored for them.
Despite some viewing the hotel as a bit expensive for larger family stays, it remains highly recommended by visitors. Many families specifically mention the convenience and enjoyment of their children running around and engaging with the activities provided. Overall, Moxy Southampton stands out for its excellent atmosphere, effectively combining comfort and entertainment for families.
4 Star
Moxy Southampton excels in delivering a delightful four-star experience, consistently praised for its excellent value for money and unique style. The hotel features a modern, clean and quirky environment that resonates well with its guests, showcasing a distinctive nautical theme. Its chic and contemporary decor, coupled with fresh, fabulous air conditioning, adds to the relaxed atmosphere.
As a solid four-star accommodation, Moxy Southampton meets the expected standards with good amenities and services that ensure a comfortable stay. Guests appreciate the hotel's practicality and cleanliness, making it a good choice whether traveling for business or leisure. The hotel’s location is also highlighted as a significant advantage, adding to its appeal.
Despite some differences from other Moxy locations, guests still find the overall experience to be very good, recommending the hotel for its smart design and good value. While a few amenities such as mini fridges are noted to be standard in comparable hotels, Moxy Southampton still holds its charm and proves to be an excellent stay option in its market segment.
Business
Moxy Southampton has garnered positive feedback for its suitability for business travelers. It's praised for offering everything needed for a quick business trip, making it a reliable choice for corporate clients. The hotel features a dedicated business atmosphere with amenities that meet the needs of business travelers, including a decent business center and plenty of quiet work spaces.
The lobby and common areas are highlighted as conducive to remote work, providing comfortable seating and great desk spaces. The included WiFi is noted to be strong, enabling guests to work remotely without issues. For those needing a desk area, the rooms come equipped with good working desk space.
Conveniently located close to the train station, Moxy Southampton stands out as an easy and practical choice for business stays of three nights or more. Courteous staff add to the overall positive experience, ensuring that business travelers feel welcome and well-served during their stay.
While not ideal for extended stays, the hotel is well-regarded for its business-class accommodations and corporate-friendly environment, making it an optimal choice for short-term business trips.
Luxury
Moxy Southampton delivers a luxurious experience with its modern and funky decor, appealing especially to upscale customers. The hotel stands out due to its luxurious amenities, high-quality toiletries and new, fluffy towels, all contributing to a sense of indulgence. Despite some remarks about the room size and certain service aspects, the property overall exudes luxury with its sophisticated decoration and luxurious fittings.
Guests often highlight the great value for money, noting that the luxurious feel doesn't come at an exorbitant cost. The contemporary and classy good vibe of the hotel adds to the appeal, ensuring the stay is both modern and fun. High-quality details like premium toilet paper and air conditioning enhance the comfort level, making the experience feel very VIP.
Although there are some mentions of areas for improvement, such as a stained foyer or specific dislikes like the welcome cocktail, the overall sentiment leans towards a luxurious stay. Moxy Southampton might not boast opulent amenities or high-end finishes, but its chic style, modern furniture and great location in a nice area more than make up for it, offering a 5-star feel without the hefty price tag.
Dog Friendly
Nestled in the heart of Southampton, Moxy Southampton stands out as a dog-friendly haven, meticulously catering to both human and canine guests. Reviews highlight the warm welcome extended to dogs with guests noting how their furry friends were delighted by the treats provided by the door. This hotel evidently embraces a pet-friendly ethos, ensuring that water and treats are readily available.
The atmosphere is consistently described as dog friendly with the staff and environment making it clear that dogs are not just allowed but welcomed. The hotel's communal areas, such as the bar, offer excellent spaces for socializing, playing board games or even working on a laptop, all in a dog-friendly setting. However, it's worth noting that some guests were not aware pets were allowed in the rooms initially and there is a mention of a fairly hefty dog charge.
Overall, Moxy Southampton presents itself as an ideal choice for dog owners seeking a welcoming and accommodating stay in a clean and well-equipped environment.
No, Moxy Southampton doesn't have any pool.
No, a spa isn't available at Moxy Southampton.
Yes, Moxy Southampton welcomes dogs.
No, parking facilities aren't available at Moxy Southampton.