Radisson BLU Balmoral
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Summary of reviewsRadisson BLU Balmoral in Spa is highly regarded for its serene and scenic location, nestled amidst lush greenery in the heights of Spa. The hotel's proximity to notable attractions such as the city's thermal baths, the Spa center and golf courses offers a perfect blend of tranquility and accessibility. Guests appreciate the picturesque views, convenient free parking and the hotel's suitability for nature walks and photography.
The breakfast at Radisson BLU Balmoral receives positive feedback for its generous, varied and delicious offerings. The buffet is well-stocked and the staff's attentiveness enhances the dining experience. Despite occasional organizational issues and concerns about the price, especially for children, many guests find breakfast to be a high point of their stay.
Dinner at the hotel, however, yields mixed reviews. When available, the restaurant serves high-quality food with commendable service. The ambiance is pleasant, but limited operating hours and lack of communication about closures, particularly on Mondays and Tuesdays, cause inconvenience. The alternative bar menu is found lacking with long wait times and sub-par variety.
The rooms are generally praised for their spaciousness, cleanliness and modern amenities. Suites are particularly noted for their comfort and style. However, there are mentions of maintenance issues, such as temperature control problems and signs of wear and tear. Standard and attic rooms, in particular, are sometimes described as small and in need of renovation.
Cleanliness throughout the hotel is mostly upheld with positive remarks about the well-maintained rooms and wellness facilities. However, some guests report inconsistencies like dusty shelves, cobwebs and occasional unfinished cleaning, indicating room for improvement in housekeeping practices.
The hotel staff receives high marks for their friendliness, helpfulness and professionalism. Even though some reviews highlight slow check-ins and language barriers, the overall impression of the staff is one of warmth and efficiency, contributing to a welcoming atmosphere.
The free Wi-Fi service has mixed reviews. While some find it adequate, others experience poor connectivity, especially during peak times. The in-room TVs not supporting all devices adds to the dissatisfaction for some tech-savvy guests.
The spa is a standout feature, praised for its clean and relaxing atmosphere, well-maintained facilities and variety of treatments. Despite additional charges and limited access hours, the spa remains a highly valued aspect of the hotel, offering a peaceful retreat.
The gym facilities receive good feedback but also face criticism for limited access and occasional closures. While guests appreciate the presence of a well-equipped fitness center, maintenance and availability issues somewhat dampen the experience.
The pool area is generally seen as a pleasant feature with extended hours and good facilities. However, additional charges for access and limited pool hours frustrate some guests. Temperature control issues and restricted access for children also draw some complaints.
The parking at Radisson BLU Balmoral is mostly convenient with ample and free spaces. However, some guests encounter overcrowding, poor lighting and inadequate maintenance. The absence of electric charging stations is also noted as a drawback.
Overall, Radisson BLU Balmoral offers a strong positive experience with its scenic location, pleasant breakfast, excellent staff and outstanding spa facilities. However, inconsistencies in room maintenance, dining service, Wi-Fi and parking highlight areas needing improvement to enhance the guest experience further.
Categories
The breakfast at Radisson BLU Balmoral receives positive feedback for its generous, varied and delicious offerings. The buffet is well-stocked and the staff's attentiveness enhances the dining experience. Despite occasional organizational issues and concerns about the price, especially for children, many guests find breakfast to be a high point of their stay.
Dinner at the hotel, however, yields mixed reviews. When available, the restaurant serves high-quality food with commendable service. The ambiance is pleasant, but limited operating hours and lack of communication about closures, particularly on Mondays and Tuesdays, cause inconvenience. The alternative bar menu is found lacking with long wait times and sub-par variety.
The rooms are generally praised for their spaciousness, cleanliness and modern amenities. Suites are particularly noted for their comfort and style. However, there are mentions of maintenance issues, such as temperature control problems and signs of wear and tear. Standard and attic rooms, in particular, are sometimes described as small and in need of renovation.
Cleanliness throughout the hotel is mostly upheld with positive remarks about the well-maintained rooms and wellness facilities. However, some guests report inconsistencies like dusty shelves, cobwebs and occasional unfinished cleaning, indicating room for improvement in housekeeping practices.
The hotel staff receives high marks for their friendliness, helpfulness and professionalism. Even though some reviews highlight slow check-ins and language barriers, the overall impression of the staff is one of warmth and efficiency, contributing to a welcoming atmosphere.
The free Wi-Fi service has mixed reviews. While some find it adequate, others experience poor connectivity, especially during peak times. The in-room TVs not supporting all devices adds to the dissatisfaction for some tech-savvy guests.
The spa is a standout feature, praised for its clean and relaxing atmosphere, well-maintained facilities and variety of treatments. Despite additional charges and limited access hours, the spa remains a highly valued aspect of the hotel, offering a peaceful retreat.
The gym facilities receive good feedback but also face criticism for limited access and occasional closures. While guests appreciate the presence of a well-equipped fitness center, maintenance and availability issues somewhat dampen the experience.
The pool area is generally seen as a pleasant feature with extended hours and good facilities. However, additional charges for access and limited pool hours frustrate some guests. Temperature control issues and restricted access for children also draw some complaints.
The parking at Radisson BLU Balmoral is mostly convenient with ample and free spaces. However, some guests encounter overcrowding, poor lighting and inadequate maintenance. The absence of electric charging stations is also noted as a drawback.
Overall, Radisson BLU Balmoral offers a strong positive experience with its scenic location, pleasant breakfast, excellent staff and outstanding spa facilities. However, inconsistencies in room maintenance, dining service, Wi-Fi and parking highlight areas needing improvement to enhance the guest experience further.
Luxury Hotel
Hotel near Golf Courses
Hotel Taking Steps Towards Sustainability
Certifications:
Green Key (greenkey.global)
Answers last updated by our editors
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool
Name of the pool: Balmoral Wellness Center
Location of the pool: Indoor pool
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Guest Reviews
Radisson BLU Balmoral is praised for its exceptional and convenient location, situated amidst serene and lush greenery in the heights of Spa. The hotel's peaceful and elegant atmosphere, combined with its proximity to various attractions, makes it an ideal choice for visitors. Guests appreciate the short distances to the city's famous thermal baths, the Spa center and nearby golf courses. The location is also described as beautiful with picturesque views and a relaxing environment, perfect for those seeking tranquility away from the bustling city center.
Despite being slightly off-centered from the town, accessibility is not an issue with Spa's center and other key spots just a few minutes' drive away. Free and easy parking is also highlighted, facilitating a smooth stay for guests with vehicles. The hotel's green setting offers an excellent base for nature walks and photography enthusiasts.
In summary, Radisson BLU Balmoral's location strikes a perfect balance between peaceful seclusion and convenient proximity to Spa's notable attractions, making it a highly recommended destination for a serene and comfortable stay.
Reviews of the breakfast at Radisson BLU Balmoral are generally positive, highlighting the good variety and quality of the offerings. Guests frequently commend the buffet's extensive selection, describing it as hearty, varied and delicious with plenty of choices to cater to different tastes. The breakfast room is noted to be spacious and pleasant with some seats offering a beautiful terrace view.
However, some reviews point out organizational issues, such as chaotic arrangements and unclear information about breakfast hours. A few guests mentioned that breakfast items were not replenished quickly enough and occasionally some products were not fresh, noting instances of expiring yogurt and thawed breads. There is also commentary on the breakfast being expensive, particularly without a reduced rate for children.
Despite these occasional criticisms, many guests found the breakfast experience to be generous and satisfying with numerous references to it being excellent, superb and well-stocked. The attentive and pleasant staff contributed positively to the overall dining experience, making breakfast a notable aspect of staying at Radisson BLU Balmoral.
Dinner experiences at the Radisson BLU Balmoral present a mixed bag as echoed by numerous guest reviews. When the restaurant is accessible, diners have commended both the quality of food and the service with mentions of delicious meals and friendly staff. Several guests appreciated the extensive breakfast spread and the restaurant's pleasant ambiance. However, the limited and occasionally pricey menu has not gone unnoticed.
Unfortunately, the restaurant's operating hours pose a significant inconvenience. It is closed on Mondays and Tuesdays and some guests have arrived to find the restaurant unexpectedly closed without prior notification. This lack of communication can be frustrating, especially during busy periods or special occasions like Christmas, where the service did not meet expectations.
When the main restaurant is unavailable, the alternative bar menu has been found lacking in quality and variety, sometimes amounting to little more than snacks or sub-standard bar food. Long wait times at the bar and for meal services have added to the dissatisfaction.
Overall, while the Radisson BLU Balmoral's dining service can shine when fully operational, the inconsistent availability and communication issues regarding the restaurant leave room for improvement.
The guest reviews for the Radisson BLU Balmoral offer a mixed but generally positive impression of the hotel rooms. The spaciousness of the rooms is frequently praised with many guests noting that the rooms are large, well-equipped and comfortable. Cleanliness is another common positive theme with several mentions of the rooms being consistently clean and tidy.
Modern touches and a good level of comfort are appreciated in certain rooms, particularly the suites which are described as spacious, stylish and well-furnished. Some rooms feature balconies and modern amenities such as air conditioning, coffee machines and large bathrooms, enhancing the overall guest experience.
However, there are notable criticisms as well. Several guests pointed out issues with room temperature control and the inability to open windows properly. Signs of wear and tear, such as damaged floors, peeling paint or outdated furnishings, were also a recurring criticism. Rooms in need of renovation and maintenance were mentioned, indicating that the quality can vary significantly.
Some rooms, particularly the standard and attic ones, were reported as small and cramped. This sentiment extends to complaints about the comfort levels of specific room setups and issues like unfinished bathrooms or inconvenient toilet placements.
In summary, while the Radisson BLU Balmoral offers spacious and generally clean rooms with modern comforts, there are inconsistencies in room quality and maintenance that might affect the overall guest experience.
The beds at Radisson BLU Balmoral have received mixed feedback from guests. On the positive side, many reviewers praised the comfortable and quality beds with some highlighting the delightful experience of sleeping on a soft mattress and plush pillows. Comments often mentioned the presence of nice warm quilts and good bedding, contributing to an overall comfortable stay. Notably, the rooms were equipped with comfortable king-size beds, which some guests found super comfortable and even heavenly. The provision of extra pillows and good blackout curtains added to the comfort level.
However, not all experiences were positive. Some guests found the beds too hard or too soft, leading to discomfort and, in some cases, back pain. The twin beds in suites were a sore point for those expecting a king-size bed. Issues with sofa beds being hurriedly made up and uncomfortable were noted, particularly for sitting and relaxing. Additionally, there were reports of small single beds and instances where the mattresses provided did not meet the expected standards.
Despite these inconsistencies, the overall sentiment leans towards a generally comfortable bedding experience, though it’s clear that the hotel could improve in ensuring all guests enjoy a uniformly high standard of comfort.
The guest reviews for Radisson BLU Balmoral highlight a mix of sentiments regarding the hotel's cleanliness. Many reviewers praise the hotel for its clean and comfortable rooms, describing them as well-maintained, neat and very clean. Positive comments often emphasize the general hygiene and cleanliness of the rooms, wellness facilities and public areas, which were frequently mentioned as spotless and hygienic.
However, some reviews reveal issues with overall cleanliness. Complaints include dusty shelves, scratched and stained floors, cobwebs and occasional unpleasant smells in the hallways. Some guests reported specific problems like dirty fridges, old rooms in need of updating and a need for more thorough housecleaning. There were also mentions of specific instances where the cleaning was rushed or incomplete, such as leftover spider webs, hairs and paint drops. While some described their experience as having very clean rooms, others felt the cleanliness of the establishment needed to be improved, especially in the corridors and common areas.
In summary, while the Radisson BLU Balmoral generally maintains a good standard of cleanliness and hygiene, some guests have experienced lapses that suggest room for improvement in specific areas. The hotel regularly receives praise for its cleanliness, but inconsistencies in housekeeping practices have been noted by various guests.
The staff at Radisson BLU Balmoral garners positive remarks for their friendliness, helpfulness and professionalism. Many guests found the bar staff efficient and pleasant with a particular mention of a barman from Liege who stood out. The hotel's reception staff received mixed feedback with several reviews highlighting slow check-ins and overwhelmed personnel. Despite these issues, guests often appreciated the kindness and attentiveness of both the reception and breakfast staff.
The hospitality of the staff is frequently noted, describing them as warm, available and welcoming. Housekeeping also receives praise for their caring attitude. Nonetheless, there were occasional criticisms about management inefficiencies and language barriers, as some staff members reportedly only spoke French and not English.
Despite these minor hiccups, the general sentiment leans towards a positive experience with the hotel staff, who are described as amiable, professional and consistently friendly. Whether at the bar, reception or restaurant, the staff is generally commended for creating a welcoming and pleasant atmosphere for guests.
Radisson BLU Balmoral boasts modern rooms and facilities, coupled with efficient service at the bar and helpful staff. The hotel provides free Wi-Fi and for some guests, the Wi-Fi was reliable enough for their needs. However, there were notable issues mentioned regarding the Wi-Fi quality. Despite the connection working for some, others found the Wi-Fi in their rooms to be poor and not suitable for modern internet use, particularly during check-out when it was either unavailable or very slow. Additionally, while the in-room TVs offer mirror casting, they aren't compatible with Apple products, which could be a drawback for some guests. The overall experience seemed to be mixed with room for improvement in the hotel's internet services.
Radisson BLU Balmoral boasts a spa that elicits high praise for its tranquility and excellent facilities. Guests frequently describe the spa as very nice, well-maintained and clean, providing a serene and relaxing atmosphere. The thermal baths stand out as a highlight with many visitors appreciating the luxury of the spa center. The impeccably maintained wellness areas include a large swimming pool, sauna, Turkish bath, hammam and steam room, leading to a peaceful and relaxing experience.
Facilities on-site extend beyond the spa, offering a gym, solarium and beauty salon. The wellness suites and pool area have received positive remarks for their functionality and thoughtful design. Despite the additional charge for access to the spa, guests find the variety of treatments, including men's facial treatments and comprehensive spa packages, to be excellent.
While there were some notes about extra costs and limited access hours for the wellness area, the overall sentiment leans heavily toward satisfaction. The friendly and efficient reception staff further enhance the experience, ensuring the wellness center remains inviting and well-tended.
For those looking to unwind, the Radisson BLU Balmoral's spa is a standout feature, providing a blissful wellness retreat within the hotel.
The Radisson BLU Balmoral features a variety of wellness amenities, though reviews highlight some areas needing improvement. Guests appreciated the nice spa area and the presence of a heated indoor pool. Although the gym received positive remarks for being available and well-equipped with some calling it good and great, there was feedback indicating that the fitness center was closed for works during some stays. A few reviews also noted that the wellness center was not well-maintained and had limited opening hours. Additionally, access to the fitness area was restricted at times and it was mentioned that the gym is not very suitable for children except in the early morning hours. Despite these criticisms, the range of facilities including the gym, sauna and indoor pool add value to the stay.
Visitors frequently comment on the Radisson BLU Balmoral's pool, highlighting a mix of positive and critical feedback. Positively noted, the pool area is often described as nice, calm and clean with some guests praising it as impeccable and stunning. The pool is heated and available both indoors and outdoors, adding to its appeal. Guests appreciate the extended hours with the pool staying open until 11pm and the availability of excellent sauna and steam bath facilities enhancing the wellness experience.
However, there are several issues with accessibility and charges. Many reviews mention that access to the pool and other wellness amenities such as the Hammam and Sauna requires an additional fee, which is not included in the room price. Some guests feel this extra charge is too high, especially given the already substantial room rates. Additionally, there are complaints about limited pool hours and access not being well advertised, leading to delays and confusion upon arrival.
Another concern is the pool temperature with occasional mentions of it being too cold. Moreover, there are restrictions on children’s access to the pool, which is limited to specific hours, causing inconvenience for families. Despite these drawbacks, the overall sentiment leans towards the pool being a valued feature, adding a touch of relaxation and enjoyment to the guests' stay at the hotel.
The Radisson BLU Balmoral Hotel offers a mixed parking experience for its guests with a variety of reviews highlighting both positive and negative aspects. On the plus side, many guests appreciated the large, free parking lot, which is conveniently located near the hotel. They found it easy to access and were pleased with the ample parking spaces available, even during busy times. The parking area is noted for being secure with some mentioning a pleasant welcome from the helpful staff.
However, there are several criticisms regarding the parking facilities. Some guests pointed out issues such as the parking lot being too small and often crowded, making it difficult to find a spot. Others mentioned the lack of adequate lighting and signage, as well as the poorly maintained condition of the area with puddles and minimal approach contributing to a less-than-ideal experience. The hotel does not offer electric charging stations, which could be inconvenient for those with electric vehicles. Additionally, a few guests were bothered by the fact that there is an additional payment required for parking and that public parking was limited.
Overall, while the Radisson BLU Balmoral offers convenient and free on-site parking with plenty of spaces in general, the maintenance and size of the parking area could use improvement to enhance guest satisfaction.
Radisson BLU Balmoral offers a range of amenities that cater to families and children, making it a solid option for a family-friendly holiday. Guests frequently highlight the "family free kids club" and "children meal" as positive features, underlining the hotel's commitment to family-oriented services. The spacious family rooms, some with comfortable bedding and thoughtful layout, provide a comfortable stay for parents and children alike. Visitors also appreciate the diverse and delicious breakfast options that cater to all age groups.
The hotel's indoor swimming pool is a favored activity spot, though there are some limitations on the hours children are allowed to use it. Despite this, many families find it suitable for a quick swim with their little ones. The location of the hotel, being close to the Fagnes golf course, also offers additional leisure opportunities.
However, there are some areas for improvement. Some guests have noted that the hotel appears to prioritize larger groups over families at times. There were also mentions of unexplained charges related to the pool and restricted swimming hours for children, which might be inconvenient for families with older kids or those on a different schedule.
Overall, Radisson BLU Balmoral stands out as an option for families looking for a welcoming and spacious environment with amenities and meal options that are well-suited for children, despite a few operational hiccups.
The Radisson BLU Balmoral seems to have left guests with mixed feelings regarding its four-star rating with many expressing that the service and overall experience did not quite meet the expectations of a hotel with such a classification. A recurring theme in the reviews points to the hotel feeling more akin to a three-star establishment with some even suggesting it could be better described as a two-star.
Guests noted that general cleanliness and maintenance required significant improvements, which detracted from their stay. The service was often described as falling short with several guests finding it irritating and not reflective of a supposed four-star standard. Additionally, many felt that the price-quality ratio was not justified, suggesting that the cost was more appropriate for the experience provided by a lower-rated hotel.
Overall, while the hotel is advertised as a four-star establishment, guests frequently felt that it did not live up to this rating and was priced higher than the value delivered.
The Radisson BLU Balmoral is a commendable choice for business travelers, offering modernized historical charm and essential amenities. Its location near Spa provides convenience, while professional staff ensure a seamless stay. The hotel excels in business facilities, featuring a conference room tailored for professional use. Ideal for business trips, the hotel maintains a focus on catering to corporate needs. However, it's worth noting that during events, individual guests might feel a bit overlooked. Despite minor issues like heating and lighting in the rooms, it remains a generally suitable option for business visitors.
The accessibility of Radisson BLU Balmoral presents a mixed experience for guests with disabilities. Positively, the hotel boasts wheelchair accessible features and an accessible entrance, making it easy for guests to navigate into the building. Public transport options are also disabled-friendly, ensuring that it's accessible to those without a car, though there are some challenges for those relying solely on these services.
Parking is free and accessible and the facilities are noted to be inclusive to a broad extent. The hotel is easily accessible via car with multiple reviews confirming this convenience repetitively. Its proximity to the Spa is an added plus for those looking to unwind in close vicinity.
However, there are some areas that fall short. There are mentions of the limited access to the pool area and some overall issues with accessibility in terms of times and charges, which should ideally be inclusive. Furthermore, the reception's access to rooms appeared somewhat inconvenient for some guests. The cleanliness and condition of rooms also garnered mixed feedback, hinting at occasional maintenance issues that could detract from the overall experience.
The Radisson BLU Balmoral features a well-heated, cozy indoor pool that guests frequently describe as fantastic. The water temperature is consistently pleasant, making it a welcoming spot for relaxation. Despite its smaller size, the pool receives praise for its warmth and inviting atmosphere, adding a comfortable touch to the overall stay.
The indoor pool at Radisson BLU Balmoral is a standout feature, often described as fantastic and impeccable. Guests particularly appreciate its well-maintained, calm ambiance, which provides a welcome respite after a day of walking. The pool is noted for being large and pleasantly heated and with availability until 11pm, it offers ample time for relaxation. Although some mention the charges to be on the higher side, the overall sentiment remains positive due to the pool's quality and extended hours.
Nestled in a serene location enveloped by lush greenery, Radisson BLU Balmoral offers an ideal setting for a romantic escape. Guests frequently highlight the calm, romantic ambiance as a standout feature. The quiet location and romantic surroundings make it perfect for couples seeking a tranquil retreat. Many celebrate special occasions here, such as honeymoons and anniversaries, underscoring its reputation as a great choice for romantic getaways.
The hotel is described as having a pleasant and peaceful atmosphere, made even more enchanting by the beautiful park it resides in. The rooms specifically designed for romance often come with stunning views, enhancing the overall experience. Whether staying in the romantic rooms or exploring the verdant premises, guests find this hotel to be a delightful sanctuary for romance.
Location Show Map
Location
Despite being slightly off-centered from the town, accessibility is not an issue with Spa's center and other key spots just a few minutes' drive away. Free and easy parking is also highlighted, facilitating a smooth stay for guests with vehicles. The hotel's green setting offers an excellent base for nature walks and photography enthusiasts.
In summary, Radisson BLU Balmoral's location strikes a perfect balance between peaceful seclusion and convenient proximity to Spa's notable attractions, making it a highly recommended destination for a serene and comfortable stay.
Breakfast
However, some reviews point out organizational issues, such as chaotic arrangements and unclear information about breakfast hours. A few guests mentioned that breakfast items were not replenished quickly enough and occasionally some products were not fresh, noting instances of expiring yogurt and thawed breads. There is also commentary on the breakfast being expensive, particularly without a reduced rate for children.
Despite these occasional criticisms, many guests found the breakfast experience to be generous and satisfying with numerous references to it being excellent, superb and well-stocked. The attentive and pleasant staff contributed positively to the overall dining experience, making breakfast a notable aspect of staying at Radisson BLU Balmoral.
Dinner
Unfortunately, the restaurant's operating hours pose a significant inconvenience. It is closed on Mondays and Tuesdays and some guests have arrived to find the restaurant unexpectedly closed without prior notification. This lack of communication can be frustrating, especially during busy periods or special occasions like Christmas, where the service did not meet expectations.
When the main restaurant is unavailable, the alternative bar menu has been found lacking in quality and variety, sometimes amounting to little more than snacks or sub-standard bar food. Long wait times at the bar and for meal services have added to the dissatisfaction.
Overall, while the Radisson BLU Balmoral's dining service can shine when fully operational, the inconsistent availability and communication issues regarding the restaurant leave room for improvement.
Rooms
Modern touches and a good level of comfort are appreciated in certain rooms, particularly the suites which are described as spacious, stylish and well-furnished. Some rooms feature balconies and modern amenities such as air conditioning, coffee machines and large bathrooms, enhancing the overall guest experience.
However, there are notable criticisms as well. Several guests pointed out issues with room temperature control and the inability to open windows properly. Signs of wear and tear, such as damaged floors, peeling paint or outdated furnishings, were also a recurring criticism. Rooms in need of renovation and maintenance were mentioned, indicating that the quality can vary significantly.
Some rooms, particularly the standard and attic ones, were reported as small and cramped. This sentiment extends to complaints about the comfort levels of specific room setups and issues like unfinished bathrooms or inconvenient toilet placements.
In summary, while the Radisson BLU Balmoral offers spacious and generally clean rooms with modern comforts, there are inconsistencies in room quality and maintenance that might affect the overall guest experience.
Beds
However, not all experiences were positive. Some guests found the beds too hard or too soft, leading to discomfort and, in some cases, back pain. The twin beds in suites were a sore point for those expecting a king-size bed. Issues with sofa beds being hurriedly made up and uncomfortable were noted, particularly for sitting and relaxing. Additionally, there were reports of small single beds and instances where the mattresses provided did not meet the expected standards.
Despite these inconsistencies, the overall sentiment leans towards a generally comfortable bedding experience, though it’s clear that the hotel could improve in ensuring all guests enjoy a uniformly high standard of comfort.
Cleanliness
However, some reviews reveal issues with overall cleanliness. Complaints include dusty shelves, scratched and stained floors, cobwebs and occasional unpleasant smells in the hallways. Some guests reported specific problems like dirty fridges, old rooms in need of updating and a need for more thorough housecleaning. There were also mentions of specific instances where the cleaning was rushed or incomplete, such as leftover spider webs, hairs and paint drops. While some described their experience as having very clean rooms, others felt the cleanliness of the establishment needed to be improved, especially in the corridors and common areas.
In summary, while the Radisson BLU Balmoral generally maintains a good standard of cleanliness and hygiene, some guests have experienced lapses that suggest room for improvement in specific areas. The hotel regularly receives praise for its cleanliness, but inconsistencies in housekeeping practices have been noted by various guests.
Staff
The hospitality of the staff is frequently noted, describing them as warm, available and welcoming. Housekeeping also receives praise for their caring attitude. Nonetheless, there were occasional criticisms about management inefficiencies and language barriers, as some staff members reportedly only spoke French and not English.
Despite these minor hiccups, the general sentiment leans towards a positive experience with the hotel staff, who are described as amiable, professional and consistently friendly. Whether at the bar, reception or restaurant, the staff is generally commended for creating a welcoming and pleasant atmosphere for guests.
Wi-Fi
Spa
Facilities on-site extend beyond the spa, offering a gym, solarium and beauty salon. The wellness suites and pool area have received positive remarks for their functionality and thoughtful design. Despite the additional charge for access to the spa, guests find the variety of treatments, including men's facial treatments and comprehensive spa packages, to be excellent.
While there were some notes about extra costs and limited access hours for the wellness area, the overall sentiment leans heavily toward satisfaction. The friendly and efficient reception staff further enhance the experience, ensuring the wellness center remains inviting and well-tended.
For those looking to unwind, the Radisson BLU Balmoral's spa is a standout feature, providing a blissful wellness retreat within the hotel.
Gym
Pool
However, there are several issues with accessibility and charges. Many reviews mention that access to the pool and other wellness amenities such as the Hammam and Sauna requires an additional fee, which is not included in the room price. Some guests feel this extra charge is too high, especially given the already substantial room rates. Additionally, there are complaints about limited pool hours and access not being well advertised, leading to delays and confusion upon arrival.
Another concern is the pool temperature with occasional mentions of it being too cold. Moreover, there are restrictions on children’s access to the pool, which is limited to specific hours, causing inconvenience for families. Despite these drawbacks, the overall sentiment leans towards the pool being a valued feature, adding a touch of relaxation and enjoyment to the guests' stay at the hotel.
Parking
However, there are several criticisms regarding the parking facilities. Some guests pointed out issues such as the parking lot being too small and often crowded, making it difficult to find a spot. Others mentioned the lack of adequate lighting and signage, as well as the poorly maintained condition of the area with puddles and minimal approach contributing to a less-than-ideal experience. The hotel does not offer electric charging stations, which could be inconvenient for those with electric vehicles. Additionally, a few guests were bothered by the fact that there is an additional payment required for parking and that public parking was limited.
Overall, while the Radisson BLU Balmoral offers convenient and free on-site parking with plenty of spaces in general, the maintenance and size of the parking area could use improvement to enhance guest satisfaction.
Family
The hotel's indoor swimming pool is a favored activity spot, though there are some limitations on the hours children are allowed to use it. Despite this, many families find it suitable for a quick swim with their little ones. The location of the hotel, being close to the Fagnes golf course, also offers additional leisure opportunities.
However, there are some areas for improvement. Some guests have noted that the hotel appears to prioritize larger groups over families at times. There were also mentions of unexplained charges related to the pool and restricted swimming hours for children, which might be inconvenient for families with older kids or those on a different schedule.
Overall, Radisson BLU Balmoral stands out as an option for families looking for a welcoming and spacious environment with amenities and meal options that are well-suited for children, despite a few operational hiccups.
4 Star
Guests noted that general cleanliness and maintenance required significant improvements, which detracted from their stay. The service was often described as falling short with several guests finding it irritating and not reflective of a supposed four-star standard. Additionally, many felt that the price-quality ratio was not justified, suggesting that the cost was more appropriate for the experience provided by a lower-rated hotel.
Overall, while the hotel is advertised as a four-star establishment, guests frequently felt that it did not live up to this rating and was priced higher than the value delivered.
Business
Accessible
Parking is free and accessible and the facilities are noted to be inclusive to a broad extent. The hotel is easily accessible via car with multiple reviews confirming this convenience repetitively. Its proximity to the Spa is an added plus for those looking to unwind in close vicinity.
However, there are some areas that fall short. There are mentions of the limited access to the pool area and some overall issues with accessibility in terms of times and charges, which should ideally be inclusive. Furthermore, the reception's access to rooms appeared somewhat inconvenient for some guests. The cleanliness and condition of rooms also garnered mixed feedback, hinting at occasional maintenance issues that could detract from the overall experience.
Heated Pool
Indoor Pool
Romantic
The hotel is described as having a pleasant and peaceful atmosphere, made even more enchanting by the beautiful park it resides in. The rooms specifically designed for romance often come with stunning views, enhancing the overall experience. Whether staying in the romantic rooms or exploring the verdant premises, guests find this hotel to be a delightful sanctuary for romance.
Yes, Radisson BLU Balmoral has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool. For more information, read the answers to the Pool questionnaire
Yes, a spa is available at Radisson BLU Balmoral.
No, Radisson BLU Balmoral doesn't allow dogs.
Yes, parking facilities are available at Radisson BLU Balmoral.
Yes, Radisson BLU Balmoral has a gym.
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