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Summary of reviewsPlaza Marchi Old Town - MAG Quaint & Elegant Boutique Hotels is a beautiful hotel located in the heart of Split's Old Town with easy access to all the main sights, restaurants and the harbor. The hotel's rooftop terrace offers stunning views over the city. The rooms are spacious, tastefully decorated and have comfortable beds with white crisp sheets. The historical décor of the rooms gives them a charming and elegant feel. The hotel is well-suited for short stays and offers great value for money. The staff is friendly and helpful and guests have received exceptional service from specific staff members. The hotel's cleanliness is highly praised and while breakfast may not be perfect for everyone, it seems to be satisfactory for most guests. The hotel provides the option of parking at a nearby garage and while parking may not be the most straightforward aspect of staying at this hotel, many guests found suitable solutions and still enjoyed their stay. Plaza Marchi Old Town - MAG Quaint & Elegant Boutique Hotels is a great place for families looking to experience the charm and history of Split. Overall, guests highly recommend this hotel for your stay in Split. Show more
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Hotel for Honeymoon
Family Friendly Hotel
What percentage of your guests are families?Under 50%
Family-Friendly room types:
Family rooms. Number: 5
Triple rooms. Number: 5
Please suggest which room type a family with one child should choose and where the child will sleep: Grand Luxury Suite, the child will sleep on the sofa bed.
Please suggest which room type a family with two children should choose and where the children will sleep: Grand Luxury Suite, the children will sleep on the sofa bed.
Please suggest which room type a family with three children should choose and where the children will sleep: Grand Luxury Suite, the child will sleep on the sofa bed.
Please suggest which room type a family with one baby should choose and mention if baby cots are provided and the cost: Deluxe Queen Room, Grand Luxury Suite and Grand Luxury Suite with Terrace.
Please suggest which room type a family with one child and one baby should choose and mention if baby cots are provided and the cost: Grand Luxury Suite, the child will sleep on the sofa bed.
Please suggest which room type a family with two babies should choose and mention if baby cots are provided and the cost: Deluxe Queen Room, Grand Luxury Suite and Grand Luxury Suite with Terrace.
Baby cot details:Max age: 4 Cost: Free
Can the baby cot be placed in the same room with the parents?Yes
Can the baby cot be placed next to the parents' bed?Yes
Is there a kids' club?No
Do you offer babysitting/child services?Yes, at an hourly charge: kn 20
Additional amenities for children:
Kid meals
Children television networks
Answers last updated by Plaza Marchi Old Town - MAG Quaint & Elegant Boutique Hotels
Hotel where Extra Health & Safety Measures Have Been Taken
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? Yes
Do you perform temperature checks upon guests' arrivals? Yes, to all guests
Do you ensure contactless check-in/check-out? Yes, through plexiglass structures in reception
Do the hotel's main entrance doors open automatically? No
Can guests access their room entrance directly from outside the hotel without entering the lobby? No
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? Yes, for 72 hours.
Is there an option for no in-room housekeeping during a guest's stay? Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? Yes
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, multiple times per day
Are guests' luggage and belongings disinfected upon arrival? No
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces? Yes
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Are elevator rides limited? No
Are guest rooms allowed to be accessed until check-in after they were cleaned? Yes
Does the hotel operate at a limited capacity? No
Does the hotel accept domestic bookings only? No
Do you allow people who don't stay or work at the hotel to enter its premises? No
Do you allow people who don't stay at the hotel to enter the rooms? No
Have you altered check-in / check-out hours to allow more time between departures and arrivals? No
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests? Yes
Do you provide disinfecting wipes in each room? No
Are there hand sanitizing stations throughout the hotel? Yes
Is there a sanitizing sprayer for shoes outside each room? No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols? Yes
Do you use physical distancing markers? Yes
Do you use delivery robots to get stuff to guests' rooms? No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)? Yes
Are rugs removed from guest rooms? Yes
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens? Yes
Are air purification and sanitization devices installed? Yes, in public areas
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility? Yes
Food & Beverage Service
Do you offer pre-made boxed meals to guests? Yes
Do you offer single-serve options instead of buffets for breakfast? Yes
Do you offer contactless delivery for in-room dining? Yes
Protocols & Certifications
Do you follow any of these protocols or have you obtained any of these certifications?
ISO 9001:2015
Has there been a person appointed to supervise the correct implementation of the measures? Yes
Do you check temperature for all onsite staff on a scheduled basis? Yes
Do your staff practice social distancing guidelines? Yes
Are there dedicated isolation zones on property? Yes
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)? Yes
Is there a doctor available either on-site or on-call? Yes
Are there any services currently unavailable due to health and safety issues (e.g. valet parking, airport transfer, spa, gym, indoor pool, conference rooms, coffee points, etc.)? roof top bar
Has the hotel closed during the pandemic? No
Answers last updated by Plaza Marchi Old Town - MAG Quaint & Elegant Boutique Hotels
Superior Queen RoomOffering free toiletries, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The double room offers air conditioning, a private entrance, soundproof walls, a minibar and a flat-screen TV with cable channels. The unit offers 1 bed.
Deluxe Queen RoomThis double room features air conditioning and private entrance.
Grand Luxury SuiteBoasting a private entrance, this air-conditioned suite comes with 1 bedroom and 1 bathroom with a walk-in shower and a hairdryer. The suite has parquet floors, a seating area with a flat-screen TV with cable channels, soundproof walls, a minibar, as well as a wardrobe. The unit has 2 beds.
Grand Luxury Suite with Terrace & City View Featuring a private entrance, this air-conditioned suite is comprised of 1 bedroom and 1 bathroom with a walk-in shower and a hairdryer. Boasting a terrace with city views, this suite also offers soundproof walls and a flat-screen TV with cable channels. The unit offers 2 beds.
Guest Reviews
7.7
Good
Location
If you're looking for a hotel in a prime location, look no further than Plaza Marchi Old Town - MAG Quaint & Elegant Boutique Hotels. Guests rave about the hotel's central location in the heart of Split's Old Town with easy access to all the main sights, restaurants and the harbor. Some even mention the hotel's rooftop terrace with stunning views over the city. The hotel is situated within the walls of the palace of Diocletian, giving it a unique and quirky atmosphere. The staff is friendly and helpful and the rooms are spacious and tastefully decorated. The location is perfect for walking around with cases from the ferry port and for booking boat tours. Overall, Plaza Marchi Old Town is a beautiful boutique hotel with a fantastic location and helpful staff and guests highly recommend it for your stay in Split.
Breakfast
The breakfast at Plaza Marchi Old Town - MAG Quaint & Elegant Boutique Hotels has received mixed reviews. Some guests have found the breakfast disappointing due to its quality and location in another hotel, which can be up to a 10-minute walk away. However, the majority of guests found the breakfast to be good or okay with some even recommending it. The breakfast mainly consists of a set platter of cheese, meat, watery scrambled eggs and a small amount of salad. Some guests have mentioned the lack of choice or options, while others have praised the delicious croissants and rolls. Overall, while the breakfast may not be perfect for everyone, it seems to be satisfactory for most guests, especially considering the convenient location of the hotel in the Old Town.
Rooms
Plaza Marchi Old Town - MAG Quaint & Elegant Boutique Hotels is a hotel located in the heart of Split, Croatia with stunning views of the old town. The rooms have been praised for their spaciousness with some being described as gigantic. The beds and showers are also very comfortable and clean with white crisp sheets. The historical décor of the rooms gives them a charming and elegant feel. While some reviews mentioned that the rooms were a little dusty or not cleaned to their standards, the majority of reviews have praised the rooms for being clean and well-appointed. The larger rooms, like the luxury suite, are especially lovely and spacious. There are some complaints about the noise, but given the hotel's central location, this can be expected. Overall, the rooms at Plaza Marchi Old Town - MAG Quaint & Elegant Boutique Hotels are perfect for those wanting to be immersed in history and charm.
Beds
If you're looking for a hotel with comfortable beds, Plaza Marchi Old Town - MAG Quaint & Elegant Boutique Hotels is the place for you. Guests have raved about the comfy beds and even mentioned that the rooms are tasteful and cozy. Although there were a few negative comments about broken folding beds and uncomfortable mattresses, the majority of guests enjoyed their sleeping arrangements. Some rooms even had multiple beds, perfect for families or groups of friends traveling together. One guest mentioned that although their bed looked beautiful, it wasn't as comfortable as it appeared. However, overall, guests seem to have had a good night's sleep at this hotel.
Cleanliness
If you're looking for a clean and comfortable stay in the heart of the old town, look no further than Plaza Marchi. Guests rave about the hotel's cleanliness, describing it as very clean, well-appointed and presented and with modern amenities. They also mention the hotel's great location with friendly and helpful reception staff. Some guests report minor issues like dusty floors or small towels, but overall the hotel gets high marks for cleanliness. Just be aware that breakfast is off-site and may require a short walk to the restaurant.
Staff
The staff at Plaza Marchi Old Town - MAG Quaint & Elegant Boutique Hotels receive mixed reviews. Some guests had issues with unhelpful and non-communicative staff, while others praised the lovely and friendly staff. Some guests received exceptional service from specific staff members, such as Marijana and Andrea. The hotel's location is praised, as it is very central and close to everything. The property itself is cute and traditionally decorated and the rooms are comfortable. However, some guests noted issues with missing amenities and cash-only payment, which should be advertised more clearly. Despite some negative feedback, many guests were happy with the helpfulness and friendliness of the staff.
Parking
Plaza Marchi Old Town - MAG Quaint & Elegant Boutique Hotels doesn't have its own parking, which is understandable given its location in the heart of the city. But the hotel provides the option of parking at a nearby garage. While some guests found it inconvenient, others appreciated the arrangement. The cost for offsite parking nearby can be around 25USD/night and some guests reported having to pay in cash. A few guests had difficulty finding the parking and suggested clearer instructions. One guest also noted that they were informed only after booking that the hotel only accepts cash, which they found inconvenient and not COVID-compliant. Another guest mentioned getting a good deal on a long-term parking pass for a garage that was a 10-minute walk away from the hotel. Overall, while parking may not be the most straightforward aspect of staying at this hotel, many guests found suitable solutions and still enjoyed their stay.
Family
Plaza Marchi Old Town - MAG Quaint & Elegant Boutique Hotels is a fantastic place for families with children looking to explore the old town of Split. The family rooms are spacious and comfortable, providing plenty of room for parents and their little ones to relax. While some guests have noted that there may not always be enough beds, hotel staff have been known to quickly remedy the issue by squeezing in additional bedding. The only downside is that there is no lift from the ground floor, which may pose a challenge for parents with young children, prams and heavy luggage. That said, the comfortable beds more than make up for this minor inconvenience, ensuring a good night's sleep for everyone. Overall, despite a few minor issues, Plaza Marchi Old Town - MAG Quaint & Elegant Boutique Hotels is a great place for families looking to experience the charm and history of Split.
4 Star
Plaza Marchi Old Town - MAG Quaint & Elegant Boutique Hotels has received mixed reviews about its four star rating with some guests feeling that it falls short of the standard. However, the hotel does provide basic facilities and services and is well-suited for short stays. Guests have praised the luxury suite and the great value for money the hotel offers. The option to pay in cash may seem unusual for a four star rated hotel. Overall, while some guests may have higher expectations, Plaza Marchi Old Town - MAG Quaint & Elegant Boutique Hotels remains a decent option for those looking for a comfortable stay in Old Town.
No, Plaza Marchi Old Town - MAG Quaint & Elegant Boutique Hotels doesn't have any pool.
No, a spa isn't available at Plaza Marchi Old Town - MAG Quaint & Elegant Boutique Hotels.
No, Plaza Marchi Old Town - MAG Quaint & Elegant Boutique Hotels doesn't allow dogs.
Yes, parking facilities are available at Plaza Marchi Old Town - MAG Quaint & Elegant Boutique Hotels. For more information, read the answers to the Parking questionnaire
No, Plaza Marchi Old Town - MAG Quaint & Elegant Boutique Hotels doesn't have a gym.