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Albornoz Palace Hotel

Spoleto , Viale G. Matteotti, 16 (Show on Map)

8.0

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsAlbornoz Palace Hotel in Spoleto is highly praised for its strategic location, ideally situated near the historic center and within easy reach of alternative transport options. Guests appreciate the tranquility and beautiful views from the balconies, creating a serene environment near the bustling heart of the city. The spacious, clean and elegantly furnished rooms, combined with friendly and helpful reception staff and ample parking facilities, enhance the guest experience.

Guests generally enjoy the breakfast, lauding its variety and quality, including fresh fruit, artisanal cakes and excellent hot drinks. The staff's friendliness and professionalism contribute to a pleasant dining atmosphere, though some suggest improvements in food warmth and the range of savory options.

Dinner at the in-house restaurant is highly appreciated with many guests complimenting the high-quality meals. Despite some mixed reviews, the overall sentiment remains positive with some guests describing the dinner as fantastic and excellent.

The rooms are spacious, clean and comfortable with functional amenities and artistic decor that adds charm. The air conditioning is notably effective and the hotel caters well to larger parties with extensive suites. While some furnishings might seem dated, the modern artworks throughout the hotel offset this, providing an artistic ambiance.

Cleanliness is a standout feature with guests frequently praising the hotel's hygiene standards, both in rooms and communal areas. Despite some minor issues like occasional dust or room temperature variations, the overall cleanliness is consistently highlighted.

The hotel staff receive commendations for their kindness, courtesy and professionalism across various guest interactions, significantly enhancing the hospitality experience.

The swimming pool is a popular feature, offering a beautiful, well-equipped retreat amid greenery. While there are minor maintenance concerns, the pool remains a well-organized and enjoyable facility with its surrounding artistic elements adding to the ambiance.

Parking options at Albornoz Palace Hotel, including a secure underground garage and free outdoor parking, are seen as convenient and flexible, though the limited number of free spaces is a noted drawback.

Feedback on the beds is mixed; while many find them comfortable, others mention issues with firmness and bed length. There is room for improvement to better cater to all guests.

Regarding its four-star rating, the service generally meets expectations with first-class hospitality. However, some facilities, particularly the rooms and breakfast, fall short. Guests suggest updates to room conditions and a broader breakfast variety to fully align with a four-star standard.

Overall, Albornoz Palace Hotel offers a cozy and artistic retreat with strong points in location, service and ambiance, though some aspects could benefit from enhancements to meet the highest expectations consistently.
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Family Friendly Hotel

Dog Friendly Hotel

Dogs Stay Free

Do you accept dogs in all rooms?
Yes

Is there an extra charge?
Free! There is no extra charge. Dogs stay for free.

Is there a maximum weight of dogs accepted?
No

Hotel with Swimming Pool

Outdoor Pool

Name of the pool: Outdoor pool

Location of the pool: Outdoor pool

Pool surface size: 94 m²

Business Hotel

Hotel with Parking

Accessible Hotel

Hotel with Gym

Gym equipment:

Treadmill(s) - Stationery bicycle(s) - Rowing machine(s) - Elliptical(s) - etc.

Exercise machine(s) - Multi exercise station(s) - Special-purpose exercise device(s) - etc.

Cost for using the gym: Free for guests

Do you organise fitness classes? No

4-Star Hotel

Hotel with Outdoor Pool

Hotel where Dogs Stay Free

Room Types

Classic Double or Twin Room This air-conditioned room includes a TV with Satellite channels and free Wi-Fi. The en suite bathroom comes with free toiletries. Please specify bed preference when booking.

Comfort Double Room This air-conditioned room is elegantly decorated and includes a TV with Satellite channels and free Wi-Fi. The en suite bathroom comes with free toiletries.

Superior Double Room This air-conditioned room has been decorated by Poltrona Frau and features a furnished terrace with panoramic views over the Parco delle Sculture. It includes free Wi-Fi and a seating area with a flat-screen TV with Satellite channels. Its marble bathroom has a shower or bathtub and comes with a hairdryer and free toiletries.

Deluxe Double Room This spacious air-conditioned room has been decorated by Poltrona Frau and includes pieces of contemporary art. It features a balcony overlooking the pool and the Parco delle Sculture. It includes free Wi-Fi and a seating area with a flat-screen TV with Satellite channels. Its marble bathroom has a shower or bathtub and comes with a hairdryer and free toiletries.

Triple Room This air-conditioned room includes a TV with Satellite channels and free Wi-Fi. The en suite bathroom comes with free toiletries.

Single Room Providing free toiletries, this single room includes a private bathroom with a bath, a shower and a bidet. The single room provides air conditioning, a minibar, a wardrobe, a safe deposit box and a flat-screen TV with satellite channels. The unit offers 1 bed.

Comfort Triple Room Offering free toiletries, this triple room includes a private bathroom with a bath, a shower and a bidet. This triple room is air-conditioned and has a flat-screen TV with satellite channels, a minibar, a wardrobe and a safe deposit box. The unit has 2 beds.

Superior Triple Room This air-conditioned triple room includes a flat-screen TV with satellite channels, a private bathroom as well as a terrace with garden views. The unit offers 2 beds.

About Albornoz Palace Hotel

License: 054051A101006221, IT054051A101006221

Guest Reviews

8.0

Very Good

Location

Albornoz Palace Hotel in Spoleto consistently receives high praise for its strategic location. Situated just a short distance from the historic center, the hotel is ideal for those exploring the city on foot. Guests appreciate its proximity to alternative transport options, including underground escalators and free elevators to the city center, making it particularly convenient for travelers arriving by car. Reviews highlight the hotel's tranquility and quiet surroundings, providing a peaceful retreat just steps from the bustling heart of Spoleto. The views from the balconies overlooking green expanses add to the charm, while spacious, clean and elegantly furnished rooms enhance the experience. The friendly and helpful reception staff further contribute to the positive atmosphere. Visitors also laud the ample and convenient parking facilities, which enable a hassle-free stay. Overall, the Albornoz Palace Hotel's location is celebrated for its perfect balance of accessibility, strategic positioning and serene environment, making it an excellent choice for those wishing to explore Spoleto and its surroundings.

Breakfast

Guests at the Albornoz Palace Hotel have mixed opinions about the breakfast experience, although the majority lean towards the positive. Many guests praise the breakfast for its variety and quality, highlighting abundant options of both sweet and savory items. Fresh fruit, artisanal cakes and excellent hot drinks served at the table are frequently mentioned. The pleasant outdoor seating area adds to the enjoyment, making breakfast a pleasant start to the day.

The staff serving breakfast receive consistent praise for their friendliness and professionalism, contributing to a positive dining experience. Despite this, some guests find room for improvement. Complaints include cold scrambled eggs, sausages and bacon due to the absence of warming trays, limited savory options and the use of discount market products. Additionally, some guests were displeased with extra charges for items like eggs and orange juice.

Overall, while most reviews appreciate the high-quality and generous breakfast offerings, there are comments suggesting that better organization and improvement in some aspects could enhance the experience further.

Dinner

The reviews for the dinner at the Albornoz Palace Hotel highlight mostly positive feedback. Guests often describe the food in the in-house restaurant as very good, noting that the quality of the dinner is high. Many diners were particularly pleased with both dinner and breakfast with some going so far as to call the dinner fantastic and excellent. However, it is worth noting that there were a few less favorable comments. One reviewer mentioned the restaurant was not available for dinner without prior notice at the time of their reservation, while another felt that dinner was not up to standard, suggesting to eat in the city center instead. Overall, while the majority of feedback is highly appreciative of the dinner service, there are occasional discrepancies in guest experiences.

Rooms

Albornoz Palace Hotel offers spacious and clean rooms that exude comfort and tranquility, making it an ideal choice for a relaxing stay. Guests frequently praise the cleanliness and ample space provided in the rooms, which are often described as cozy and quiet, perfect for unwinding. The air conditioning is noted for its exceptional performance, enhancing the comfort of the stay. The rooms boast a mix of elegant, artistic decor with a hint of 90s nostalgia and some even feature balconies with stunning mountain views.

The hotel staff is often lauded for their friendliness, contributing to a welcoming atmosphere. Functional amenities and fully equipped rooms, including those with spacious wardrobes and comfortable mattresses, add to the overall positive experience. While some furnishings might feel a bit dated, the charm of modern artworks scattered throughout the hotel offsets this, adding an artistic touch to the environment.

The hotel also caters well to larger parties with suites that offer extensive facilities, such as large bathrooms, dining rooms and terraces. For those traveling by car, the large free outdoor parking is a convenient bonus. Despite a few critiques on outdated aspects and occasional issues with room size, the emphasis on cleanliness, spaciousness and comfort seems to remain a strong point for this artistic and serene retreat.

Beds

Albornoz Palace Hotel receives mixed feedback regarding its beds. Many guests found the beds to be quite comfortable and clean with several highlighting the coziness of the mattresses. However, there are concerns about the overall comfort, as some beds were described as too hard with equally hard pillows accompanying them. Additionally, the length of the beds seemed to be an issue for some taller guests, as mattresses of 1.90 meters in length left a few with their feet hanging off the edge. Though there were positive reviews noting comfortable and spacious rooms, others criticized the beds for not meeting standards, such as double beds being made from two single ones. Overall, while many guests had a restful experience, the bed comfort might need some attention to cater to all visitors.

Cleanliness

Nestled in a convenient location close to Spoleto, Albornoz Palace Hotel has garnered positive feedback for its cleanliness and well-maintained facilities. Guests frequently appreciate the spacious and clean rooms, extending praise to the overall hygiene standards of the hotel. The establishment is described as modern with particular attention to the cleanliness of communal areas and the pool. The welcoming staff and clean environment make for a cozy stay, contributing to a positive guest experience year after year.

However, occasional remarks suggest that while the hotel is generally immaculate, there are areas that could benefit from more meticulous cleaning, such as dust on lamps and inconsistencies in bathroom cleanliness. Some guests also reported minor issues like hot room temperatures despite air conditioning. Despite these occasional concerns, the majority of visitors commend the hotel for its cleanliness, citing it as a highlight alongside its prime location and friendly service. The Albornoz Palace Hotel stands as a well-regarded option for those seeking a tidy and accessible place to stay in Spoleto.

Staff

The staff at Albornoz Palace Hotel consistently receive high praise for their exceptional attitudes. Guests frequently highlight the team's kindness, courtesy and professionalism. Whether at the reception or in the dining room, the staff’s friendliness and helpfulness stand out with many noting how welcoming and attentive they are. The reception staff are specifically noted for their efficiency and availability, always ready to assist with a smile. Professionalism blends seamlessly with approachability, making guests feel comfortable and well-cared-for. Overall, the attentive, caring nature of the team adds a special touch to the hospitality experience at this hotel.

Pool

Nestled within the verdant landscapes of the Albornoz Palace Hotel, the swimming pool emerges as a highlight for guests seeking a refreshing retreat. Surrounded by a lovely garden, it provides ample spaces for sunbathing or relaxing under the shaded areas, making it an ideal spot for unwinding with a good book. Visitors praise the pool’s comforting ambiance, which offers a cool respite after a day of exploration or travel.

The pool’s aesthetic is often described as beautiful and well-equipped, ensuring that it caters to the needs of all its guests. Its recent expansion, including more chairs, reflects a continual effort to enhance guest comfort. However, some found the pool to be inadequately maintained at times and there were occasional issues with its opening hours and access.

Despite these minor shortcomings, the pool remains a well-organized and integral part of the guest experience at the hotel, providing guaranteed relaxation amid its greenery. The requirement for swimming caps ensures cleanliness, which contributes to its reputation as a clean and enjoyable facility. The modern art scattered throughout the hotel adds a unique touch to this tranquil setting, further enriching the overall atmosphere.

Parking

Albornoz Palace Hotel provides several parking options that cater efficiently to guests' needs. There is a strategically located private parking area right next to the hotel, which is seen as a great asset. For those preferring extra security, the hotel offers a convenient underground garage, albeit for a daily fee of 10 to 13 euros. Reviewers noted the high quality of this underground parking, describing it as secure and the best they've encountered in a hotel.

There's also free, fenced and monitored outdoor parking. However, the availability can be limited due to a small number of spaces relative to the number of rooms. Guests often mentioned the quick fill-up of these spots. Nevertheless, the provision of both free and paid options ensures flexibility for different needs.

In terms of location, the hotel's parking arrangements make it easy to reach the center, adding to the benefit of staying here. Whether parking in the underground garage or the free outdoor lot, both are appreciated for their convenience and security. Guests on motorcycles found parking directly in front of the entrance very convenient.

While some guests experienced difficulty finding a free spot and others mentioned the limited space, the consensus is that the hotel offers well-arranged and secure parking options. The balanced variety between free and paid parking ensures that, despite some limitations, there's generally a suitable solution for everyone.

4 Star

Albornoz Palace Hotel has garnered a range of feedback from its guests, particularly concerning its four-star rating. The service provided has been described as first-class, living up to the standards expected of a four-star establishment. However, the facilities, especially the rooms and breakfast, have not consistently met these expectations.

The breakfast offerings were considered mediocre and lacking in variety with limited choices of sausage and cheese and no scrambled eggs or similar options. Additionally, guests described some rooms as having cheap, stained comforters and uncomfortable pillows more akin to a three-star hotel. The need for renovation was suggested to align the rooms better with a four-star rating.

Some guests felt the hotel deserved its four-star rating, while others disagreed, labeling it closer to a three-star experience. The entrance and hall were noted to reflect a four-star level, though this quality seemed to diminish when moving toward the rooms and other facilities. Parking was another area of concern, described as limited and not up to four-star standards.

In conclusion, the Albornoz Palace Hotel does offer commendable service, but improvements in room conditions, breakfast variety and parking are needed to consistently fulfill four-star expectations.

Yes, Albornoz Palace Hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool. For more information, read the answers to the Pool questionnaire

No, a spa isn't available at Albornoz Palace Hotel.

Yes, Albornoz Palace Hotel welcomes dogs. For more information, read the answers to the Dog Friendly questionnaire

Yes, parking facilities are available at Albornoz Palace Hotel.

Yes, Albornoz Palace Hotel has a gym. For more information, read the answers to the Gym questionnaire

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