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Summary of reviewsHotel de l'Ecluse Superior receives commendations across multiple aspects, making it a highly recommended destination for various types of travelers. Its exceptional location along the picturesque Moselle River and nestled among serene vineyards offers stunning panoramic views and a peaceful, relaxing atmosphere. Guests appreciate the hotel's modern, stylish rooms equipped with excellent amenities like walk-in showers and balconies. The easy access to local attractions, nearby Luxembourg, Germany and accessible transportation options further enhance the experience.
The hotel's breakfast stands out as a delightful start to the day, featuring an extensive and delectable buffet with a wide variety of offerings. The quality and quantity of the breakfast, combined with a beautiful restaurant setting and friendly service, contribute significantly to a pleasant stay. The on-site restaurant also receives high praise for its delicious cuisine and pleasant dining atmosphere, although some guests noted occasional service lapses and early closing times.
The rooms are lauded for their spaciousness, modern design and cleanliness. The absence of air conditioning is a minor drawback mentioned by several guests. Cleanliness remains a strong suit with consistently impeccable reviews highlighting the hotel's commitment to maintaining a spotless environment.
The staff at Hotel de l'Ecluse Superior are frequently highlighted for their friendliness, helpfulness and professionalism, contributing to an overall positive guest experience. The hotel also provides reliable and strong free WiFi, contributing to the convenience of both leisure and business visitors.
Facilities such as the gym, though small, are well-equipped and maintained, meeting essential fitness needs. The parking facilities receive positive feedback for their convenience and security with plenty of free and accessible options available.
Families find the hotel accommodating with spacious family rooms and suitable amenities for children. However, the feedback on the beds is mixed with some guests finding the mattresses too firm for their liking.
For business travelers, the hotel offers adequate facilities, including meeting rooms and reliable internet, making it a solid choice despite the absence of air conditioning. Additionally, the hotel is noted for its accessibility features, ensuring comfort for guests with disabilities.
Finally, the serene and romantic ambiance of the hotel, along with special honeymoon packages, makes it a popular choice for couples celebrating special occasions, though some found the honeymoon accommodations less impressive.
Overall, Hotel de l'Ecluse Superior excels in providing a picturesque, comfortable and well-serviced environment, suitable for a diverse range of guests from business travelers to families and honeymooners. Show more
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Hotel with EV Charging Stations
Hotel near Golf Courses
Hotel near Vineyards
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Business Hotel
Hotel with Parking
EV charging stations
Accessible Hotel
Hotel with Gym
3-Star Hotel
Room Types
Double Room with TerraceThis room has a double bed with separate mattresses.
A balcony and large windows with a view over the vineyards or Mosel River come as standard in this room. It includes a desk and a flat-screen TV.
Please note that extra beds are available upon request and availability only. You can contact the hotel directly to confirm extra beds.
Pets are not allowed.
Family Room with TerraceThis room with one double bed with separate mattresses and one sofa bed .
It has a large balcony and large windows with a view of the vineyards and the Mosel. It also has a desk, a sofa and a flat-screen TV.
Please note that extra beds are available upon request and availability only. You can contact the hotel directly to confirm extra beds. The size of the extra bed is 190x140.
Pets are not allowed.
Suite with TerraceThis suite features a double bed with separate mattresses, a separate living room and a luxurious bath tub.
It also features two balconies. One is situated in the living room and has a view on the Mosel River. The second balcony is situated in the bedroom and has a garden view.
Please note that extra beds are available upon request and availability only. You can contact the hotel directly to confirm extra beds.
Pets are not allowed.
Double Room with Panoramic View and TerraceThis room has double bed with separate mattresses, a terrace and large windows with a view over the vineyards and the Mosel River come as standard in this room. It includes a desk, sofa and flat-screen TV.
The private bathroom is fitted with a hairdryer.
Please note that extra beds are available upon request and availability only. You can contact the hotel directly to confirm extra beds.
Pets are not allowed.
Deluxe Double Room with BalconyThis double room has a balcony, satellite TV and tile/marble floor.
Pets are not allowed.
Guest Reviews
8.7
Very Good
Location
Hotel de l'Ecluse Superior boasts an exceptional location, perfectly situated along the picturesque Moselle River and surrounded by beautifully serene vineyards. Visitors frequently highlight the stunning panoramic views from their rooms, terraces and the on-site restaurant, noting in particular the peaceful, relaxing atmosphere. The hotel's position provides easy access to a variety of local attractions, including winehouses, vineyards and nature trails, making it ideal for excursions and exploration.
Additionally, the hotel is conveniently located for travel to nearby Luxembourg and Germany with accessible transportation options such as a bus stop right by the property. Guests appreciate the hotel's tranquil setting on the edge of the village and its placement just 35-40 minutes from Luxembourg City by car. Rooms are often described as modern, stylish and comfortable with excellent amenities such as walk-in showers and balconies offering magnificent views.
The location is also praised for being quiet and relaxing despite its proximity to a road, thanks to good sound insulation. With beautiful nature surrounding the hotel, easy parking and access to local eateries and a free tram stop within walking distance, it’s well-suited for both leisure and business travelers.
The serene landscape and the hotel's exceptional positioning contribute to a memorable, picturesque and restful stay, making Hotel de l'Ecluse Superior a standout choice for visitors to the region.
Breakfast
Nestled in an idyllic location, Hotel de l'Ecluse Superior boasts not just mesmerizing scenery but also a sumptuous breakfast experience. Guests frequently commend the extensive and delicious buffet, featuring a wide variety of meats, cheeses, cereals, dairy products, fresh fruit, viennoiserie and a selection of teas, coffees, fruit juices and even elegant cremant. The buffet is acclaimed for its quality and plentiful offerings, delighting visitors with its hearty spread.
The breakfast, described as superb and excellent, includes freshly baked goods, delicious meats, scrumptious cheeses and delectable patisserie. Visitors appreciate the superb coffee and the adequacy of the vegan options available. There are also positive remarks about the breakfast's value for money with several guests highlighting the lavish and diverse choices provided.
The restaurant's atmosphere complements the breakfast experience, offering breathtaking views from a modern setting with a large terrace, enhancing the dining ambiance. Friendly staff and attentive service further elevate the experience, making sure all needs are catered to.
However, some guests felt that the breakfast offerings could be more varied, expressing a desire for more items like fried eggs, pancakes or crepes. A few noted that the price for breakfast seemed high and some found the selection limited for the cost. Despite these occasional critiques, the overall consensus is that the breakfast at Hotel de l'Ecluse Superior is a delightful and memorable part of the stay with enough quality and variety to satisfy most guests.
Dinner
Visitors of Hotel de l'Ecluse Superior have consistently praised its restaurant, highlighting it as a standout feature of their stay. Descriptions of the dining experience often use terms like excellent, delicious and superb to describe the food quality with guests particularly noting the delightful variety of dishes and local wines. The crémant at the bar and the comprehensive wine list have also been appreciated.
The restaurant serves both dinner and lunch with many emphasizing the enjoyable atmosphere and the opportunity to dine on-site as a pleasant addition to their stay. It comes highly recommended, featuring a beautiful menu with well-presented dishes that are both delicious and generous.
However, not all feedback was purely positive. Some guests found the restaurant service occasionally lacking in attentiveness and a few dishes received mixed reviews, citing issues such as overcooked pasta and an imbalance of quality versus price. The dining options reportedly close early with the restaurant and bar often closed on Sunday evenings, which has been an inconvenience for some patrons.
Despite this, the overwhelmingly positive comments about the excellent cuisine, pleasant dining environment and friendly staff suggest that the restaurant at Hotel de l'Ecluse Superior is a highly commendable dining option for guests.
Rooms
Hotel de l'Ecluse Superior offers an array of modern, spacious and well-maintained rooms that generally receive high praise from guests. The rooms are frequently described as large and comfortable with many featuring balconies or terraces that provide beautiful views of the Moselle River or the surrounding vineyards. Cleanliness is a standout attribute with many reviewers highlighting the immaculate condition of both the rooms and the common areas.
The hotel's contemporary design and stylish decor are also appreciated, creating a pleasant and inviting atmosphere. Guests enjoy the modern amenities and luxurious touches, such as clean bedding and well-appointed bathrooms. However, several reviews note the absence of air conditioning, which might be a consideration during warmer months.
Overall, the hotel's rooms combine modern aesthetics with comfort, offering guests a peaceful and visually appealing stay with plenty of space to relax.
Beds
Hotel de l'Ecluse Superior receives mixed feedback regarding its beds, leaning towards mixed experiences. Guests frequently describe the beds as firm with a substantial number finding them too hard for comfort. Some guests found the mattresses to be as hard as concrete or terribly uncomfortable, detracting from their overall stay. However, there are many reviews that highlight the beds as comfortable and even perfect, demonstrating that the firm mattresses do appeal to some visitors, providing them with a good night's sleep. The beds are noted to be well-arranged and the bedding solid. It's evident from the reviews that while the firm mattresses may suit some travelers' preferences, they might not be ideal for those seeking a softer sleeping surface. Overall, the beds at Hotel de l'Ecluse Superior meet mixed reactions, catered more towards guests who prefer firmer bedding.
Cleanliness
Hotel de l'Ecluse Superior stands out for its exceptional cleanliness, consistently praised by guests across various reviews. The hotel maintains a high standard of cleanliness throughout its premises, ensuring that not only the rooms but also the common areas are impeccably clean. Guests have applauded the residential cleaning services, noting that the rooms are always spotless and well-maintained.
The accommodations are described as modern and hygienic with a particular emphasis on the cleanliness and functionality of the facilities. The bathrooms receive high marks for being exceptionally clean and beautiful. Visitors comment on the spaciousness and comfort of the clean rooms, which are also stylishly furnished. Overall, the hotel's cleanliness is described as perfect and excellent with evident attention to tidiness and hygiene standards. This cleanliness extends to the sanitary facilities, making the hotel a comfortable and welcoming place to stay.
Staff
At 'Hotel de l'Ecluse Superior,' guests have frequently highlighted the staff as a major asset to their stay. Almost universally, the staff are described as friendly, helpful and attentive. Numerous reviews mentioned the high level of professionalism and efficiency exhibited across all departments, be it at reception, the restaurant or during check-out.
The sense of service seems exceptional with the staff always willing to assist, responding promptly to guest needs and often going above and beyond to ensure satisfaction. Guests have praised the personalized attention they received, noting the staff's ability to provide suitable solutions to any questions or concerns. Moreover, their linguistic versatility, including fluency in English, is frequently noted, enhancing the comfort level for international visitors.
Despite a few isolated mentions of subpar service, the overall sentiment leans heavily toward the positive with particular appreciation for their courtesy, politeness and warm welcomes. The staff's friendliness and exceptional service delivery make 'Hotel de l'Ecluse Superior' a highly recommended destination for those seeking a hospitable and enjoyable stay.
Wi-Fi
Hotel de l'Ecluse Superior offers a highly reliable WiFi experience for its guests with multiple positive remarks highlighting its efficiency. Visitors frequently mention the WiFi being perfect, very good and featuring a strong signal, ensuring seamless connectivity. The presence of free WiFi adds to the convenience, enhancing the overall stay. While there are a few mentions of WiFi issues, the majority of reviews express satisfaction with the hotel's internet services, underlining its consistency and strength.
Gym
Hotel de l'Ecluse Superior offers a gym that receives positive remarks for its cleanliness and security. Despite being described as small and basic, the gym is new and well-equipped, providing good facilities for guests. The fitness room, included in the price, meets the essential needs of those looking to maintain their workout routines while traveling. Additionally, the hotel enhances its appeal with amenities like a pool and rooms with balconies, combining comfort with fitness-oriented facilities.
Parking
Hotel de l'Ecluse Superior receives positive feedback regarding its parking facilities. Guests appreciate the convenience and safety of the parking options available. There is plenty of free parking, both on-site and nearby, which includes covered and underground spaces. The parking is described as plentiful and easy to use with some secure private parking areas offering views of the vineyards. The hotel's good location enhances the accessibility of these parking facilities. Additionally, some guests mentioned having ample and safe parking lots, contributing to a stress-free stay. While there is a mention of paid parking, the majority of the reviews highlighted the free parking options as a significant advantage.
Family
Hotel de l'Ecluse Superior receives high praise for its family-friendly amenities and services. Guests highlight the spacious family rooms, which comfortably accommodate both parents and children. The hotel provides specific family facilities that add convenience, such as large rooms suitable for three people and services tailored even for very young children, such as a 1.5-year-old. The family-oriented atmosphere is appreciated, making it an excellent choice for those seeking an enjoyable stay with their loved ones. The combination of great service and family-oriented features contributes to an overall excellent family stay.
Business
Hotel de l'Ecluse Superior stands out as a prime choice for business travelers, offering essential amenities tailored to their needs. Guests have highlighted the hotel's comprehensive business facilities, which include a proper meeting room and modern conference amenities, making it ideal for business meetings and events. Additionally, the establishment provides reliable Wi-Fi, facilitating seamless video calls, which is a crucial aspect for any business trip.
The spacious rooms are designed to support work, allowing guests to remain productive throughout their stay. While the hotel lacks a dedicated business center and air conditioning, its overall setup remains adequate and efficient for business travelers.
Location-wise, Hotel de l'Ecluse Superior is conveniently situated, adding to its appeal for those traveling on business. An essential gym is available, catering to guests who wish to maintain their fitness routine while on the road. This business hotel ensures a conducive environment for both work and relaxation, making it a solid option for professionals.
Accessible
Hotel de l'Ecluse Superior receives positive remarks for its accessibility features. Guests appreciated the spacious and modern facilities, noting that the hotel is accessible for all guests, including those with disabilities. There are plenty of accessible rooms available with one suite even featuring a sauna, despite it being closed during some stays. The hotel also offers amenities such as a gym, massage and spa services, adding to the convenience and comfort for all guests. However, it's worth mentioning that some guests had issues with rooms on the top floor, which may not be ideal for everyone due to stairs or elevator access. Overall, the hotel seems well-prepared to accommodate guests with varying accessibility needs.
Honeymoon
Hotel de l’Ecluse Superior provides a serene and peaceful setting, perfect for honeymoon trips and romantic getaways. Guests laud the romantic and cozy atmosphere, making it an ideal destination for celebrating special occasions like honeymoons and anniversaries. The hotel features a dedicated honeymoon suite and offers special packages for honeymooners, enhancing the overall experience for couples.
However, not everyone found the accommodation completely satisfactory during their honeymoon stay with some feeling their room was underwhelming. Additionally, there seemed to be a lack of personalized gestures of goodwill during stays for those celebrating significant events such as getting married. Despite these shortcomings, the calm and romantic quality of the hotel remains a standout feature, making it a memorable destination for many couples.
No, Hotel de l'Ecluse Superior doesn't have any pool.
No, a spa isn't available at Hotel de l'Ecluse Superior.
Yes, Hotel de l'Ecluse Superior welcomes dogs.
Yes, parking facilities are available at Hotel de l'Ecluse Superior.