Hotel Hills
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Summary of reviewsHotel Hills delivers a largely positive experience, a sentiment echoed across numerous guest reviews. Nestled in a serene village surrounded by the breathtaking Tatra Mountains, guests are generally delighted by its prime location. The picturesque views of Lomnický Peak and the tranquillity of the surrounding environment are frequently mentioned highlights. The hotel's proximity to key attractions and outdoor activities, such as hiking trails and ski slopes, further enhances its appeal, making it an ideal retreat for adventure seekers. The beautiful, well-maintained surroundings, complete with landscaped gardens and a small pond, amplify the hotel's charm, providing a perfect setting for relaxation.
The dining experiences at Hotel Hills garner significant praise, particularly the breakfast and dinner offerings. The breakfast buffet is celebrated for its delicious and varied selections, accommodating different dietary needs with creative and high-quality dishes. Dinner receives high marks for its abundance and quality with luxury, sophistication and a diverse menu that caters to a wide range of tastes. Though some guests noted areas for improvement, such as the coffee quality and occasional crowded buffets, the overall dining experience is positive and often surpasses expectations.
Hotel rooms are generally well-received for their cleanliness, spaciousness and modern amenities. The larger, well-equipped rooms and family accommodations are particularly lauded. Despite some criticisms regarding smaller room sizes and lack of certain amenities, most guests appreciate the comfortable and tastefully decorated rooms, emphasizing the importance of confirming room specifications when booking.
Cleanliness is a standout feature at Hotel Hills with both rooms and common areas meticulously maintained. The high standards of hygiene and the pleasant, inviting environment are frequently praised, though minor oversights are occasionally mentioned.
The staff at Hotel Hills contribute significantly to the positive guest experience. Described as friendly, helpful and professional, the staff consistently receives high marks for their attentive and welcoming demeanor. Though there are occasional reports of slow service or communication issues, these are exceptions rather than the norm.
The wellness and spa facilities at Hotel Hills are highly acclaimed. Guests enjoy the modern, well-kept amenities, including multiple pools, saunas and jacuzzis. The luxurious outdoor jacuzzi with panoramic views and the poolside bar are particular favorites. Cleanliness and excellent maintenance of the wellness areas add to the relaxing atmosphere, making these facilities a major highlight of the hotel.
The pool experience at Hotel Hills is another crowning feature. Guests appreciate the warm, clean water, spaciousness and the thoughtfully designed luxury pool for children. The poolside bar and stunning mountain views enhance the leisure experience, making it a favorite for both relaxation and fun.
Finally, convenient and ample parking further adds to the hotel's appeal with free, secure options readily available for guests, eliminating the typical hassle of finding a parking spot.
In summary, Hotel Hills offers a well-rounded, positive experience with its ideal location, excellent dining, comfortable accommodations, top-notch cleanliness, friendly staff, luxurious wellness facilities and convenient amenities, ensuring a memorable stay for all visitors.
Categories
The dining experiences at Hotel Hills garner significant praise, particularly the breakfast and dinner offerings. The breakfast buffet is celebrated for its delicious and varied selections, accommodating different dietary needs with creative and high-quality dishes. Dinner receives high marks for its abundance and quality with luxury, sophistication and a diverse menu that caters to a wide range of tastes. Though some guests noted areas for improvement, such as the coffee quality and occasional crowded buffets, the overall dining experience is positive and often surpasses expectations.
Hotel rooms are generally well-received for their cleanliness, spaciousness and modern amenities. The larger, well-equipped rooms and family accommodations are particularly lauded. Despite some criticisms regarding smaller room sizes and lack of certain amenities, most guests appreciate the comfortable and tastefully decorated rooms, emphasizing the importance of confirming room specifications when booking.
Cleanliness is a standout feature at Hotel Hills with both rooms and common areas meticulously maintained. The high standards of hygiene and the pleasant, inviting environment are frequently praised, though minor oversights are occasionally mentioned.
The staff at Hotel Hills contribute significantly to the positive guest experience. Described as friendly, helpful and professional, the staff consistently receives high marks for their attentive and welcoming demeanor. Though there are occasional reports of slow service or communication issues, these are exceptions rather than the norm.
The wellness and spa facilities at Hotel Hills are highly acclaimed. Guests enjoy the modern, well-kept amenities, including multiple pools, saunas and jacuzzis. The luxurious outdoor jacuzzi with panoramic views and the poolside bar are particular favorites. Cleanliness and excellent maintenance of the wellness areas add to the relaxing atmosphere, making these facilities a major highlight of the hotel.
The pool experience at Hotel Hills is another crowning feature. Guests appreciate the warm, clean water, spaciousness and the thoughtfully designed luxury pool for children. The poolside bar and stunning mountain views enhance the leisure experience, making it a favorite for both relaxation and fun.
Finally, convenient and ample parking further adds to the hotel's appeal with free, secure options readily available for guests, eliminating the typical hassle of finding a parking spot.
In summary, Hotel Hills offers a well-rounded, positive experience with its ideal location, excellent dining, comfortable accommodations, top-notch cleanliness, friendly staff, luxurious wellness facilities and convenient amenities, ensuring a memorable stay for all visitors.
Luxury Hotel
Hotel near Golf Courses
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Indoor Pool Children's Pool
Business Hotel
Hotel with Parking
Accessible Hotel
4-Star Hotel
Hotel with Children's Pool
Hotel with Indoor Pool
Guest Reviews
Hotel Hills boasts a prime location nestled in the picturesque and tranquil environment of a calm village, surrounded by the fresh air and stunning peaks of the Tatra Mountains. Guests highlight its excellent positioning, offering beautiful views of Lomnický Peak and the High Tatras from every side. The hotel is situated by a mountain stream, adding to its serene ambiance.
The setting around the hotel is perfect for star trips and excursions, providing easy access to nearby attractions like Tatranská Lomnica, Stary Smokovec and Štrbské Pleso. It's also conveniently close to ski slopes and hiking trails, making it ideal for outdoor enthusiasts. For those relying on public transportation, a tram stop is within a 15-minute walk and the local railway is nearby for quick trips to various tourist destinations.
The hotel’s environment stands out as one of its strongest points with guests frequently noting its beautiful, well-maintained surroundings, including a landscaped garden, lawns and a small pond with carps. The peaceful and quiet locale, isolated from heavy traffic and nestled near a small forest, offers a perfect retreat for relaxation and nature walks.
Overall, the great location of Hotel Hills, combined with its modern amenities, wellness center and superb food, ensures a memorable stay conducive to both adventure and tranquility in the heart of the Tatras.
The breakfast experience at Hotel Hills has garnered a lot of positive feedback from guests, accentuating a delightful culinary journey for visitors. The majority of reviews laud the breakfast for its delicious taste, abundant options and varied selections. Guests have often praised the breakfast buffet for offering a wide assortment of meals, catering to different dietary needs, including lactose-free and gluten-free options.
The breakfast is described as very good, excellent and even better than some high-end restaurants, characterized by high-quality ingredients and creative, exceptional dishes. The arrangement of food is noted to be beautiful with a rich selection of fresh fruits, vegetables and other delectable items such as scrambled eggs and sausages. The ongoing theme is one of satisfaction with the flavorful and well-prepared offerings.
However, some areas for improvement have been mentioned, particularly regarding the coffee quality, which several guests found lacking. Issues such as insufficient replenishment of breakfast items, crowded dining spaces and limited healthier options have also been highlighted. Additionally, pastries and coffee appear to be a recurrent point of disappointment with mentions of cold or poor-quality bakery items and weak coffee.
In summary, while there are a few aspects that could be fine-tuned, the consensus reveals a predominantly positive breakfast experience at Hotel Hills, marked by tasty, diverse and abundant selections, ensuring that most guests start their day on a high note.
Hotel Hills has garnered acclaim for its dinner offerings, consistently praised for their abundant and varied selections. Guests highlight the delicious and high-quality food, noting the impressive range of dishes available at the buffet. Catering to different tastes, the hotel ensures that diners have plenty of options, including diverse and well-prepared meals that often surpass expectations.
The dinner service, which operates buffet-style, is particularly commended for its variety and taste. Many reviewers specifically lauded the dinner's richness and the excellent gastronomy, stating that the meals are delicious, plentiful and meet high standards. Special mention goes to the luxurious and sophisticated dinner menus, which feature beautifully presented dishes.
Despite the overall positive feedback, a few guests expressed minor reservations about the dinner experience. Some pointed out a need for more side dishes and a greater variety in the menu. There were occasional comments about the necessity to pay extra for drinks and minor inconveniences such as restricted dinner hours and limited selection towards the end of the dining period. Additionally, a few guests noted issues with the quality and temperature of the food on certain occasions, particularly during special events like Christmas Eve.
Overall, Hotel Hills' dinner service is highly regarded for its excellent cuisine, wide selection of tasty and well-prepared dishes and the delightful dining ambiance. The hotel's effort to maintain a diverse and rich buffet leaves a lasting impression on its guests, making it a standout feature of their stay.
Hotel Hills has received varied reviews regarding its rooms with a notable emphasis on cleanliness and spaciousness. Many guests praised the rooms for being clean, modernly equipped, beautifully furnished and spacious. Positive mentions highlight the large, comfortable rooms with stunning views, tastefully decorated interiors and modern amenities. The Honeymoon room, in particular, was singled out for its elegance and comfort, boasting a large bathtub and tasteful furnishings.
Several reviews noted the well-equipped nature of the rooms with amenities such as large TVs and modern bathrooms often mentioned. The family rooms also received commendations for their size and practicality. Furthermore, the pleasant environment and cozy ambiance of the rooms contributed positively to many guests' experiences.
However, some reviews pointed out the downsides, especially the issue of room size. Many guests found the standard and smaller rooms to be cramped, dark and lacking in amenities such as air conditioning, minibar and hairdryer. There were also mentions of inconsistent cleaning standards and some maintenance issues. Rooms without air conditioning or proper ventilation seemed to be a common concern, particularly during warmer months. Additionally, there were mentions of Wi-Fi connectivity problems and occasional discrepancies between room descriptions and the actual accommodations.
Despite these criticisms, the majority view leaned towards a positive experience, celebrating the hotel's cleanliness, modern facilities and spacious, comfortable rooms. This blend of feedback suggests that while Hotel Hills excels in providing aesthetically pleasing and well-maintained accommodations, potential visitors should be mindful of room specifications and confirm amenities before booking to ensure a satisfying stay.
Hotel Hills has garnered a mix of reviews regarding its beds with a predominant focus on comfort and quality. Many guests have praised the beds for being comfortable and spacious, highlighting the luxurious and cozy bedding. The mattresses are often described as comfortable with additional mentions of excellent mattress quality and support. The rooms themselves are noted to be comfortable, well-appointed and modern, adding to the overall restful experience.
However, there are recurring concerns about the softness of the mattresses, which some guests found too soft and uncomfortable. Issues such as beds being too high, pillows being too low or uncomfortable and mattresses separating on double beds were noted. The additional beds, such as sofas and extra beds for children, did not fare as well in reviews, often described as uncomfortable.
Despite some complaints about bed configurations and minor discomforts, the general consensus points towards a largely positive experience due to the comfort and quality of the primary beds at Hotel Hills.
Hotel Hills exemplifies a high standard of cleanliness, which is a recurring highlight in numerous guest reviews. The rooms are frequently described as clean, comfortable and well-maintained with some guests noting the meticulous cleaning and luxurious hygiene. Common areas, bathrooms and the wellness and swimming facilities also receive praise for their spotless condition and pleasant fragrance.
The hotel's overall environment reflects a strong commitment to cleanliness with many guests appreciating the modern, well-kept and aesthetically pleasing spaces. Specific mentions include the clean children's corner and the beautifully clean, spacious rooms, which contribute to an inviting atmosphere throughout the hotel.
While some minor cleanliness issues were noted by a few guests, such as incomplete room cleaning and occasional oversights like dog hair or dust, the majority of reviews highlight exceptional cleaning standards, impeccable maintenance and attentive housekeeping.
Overall, Hotel Hills impresses with its top-level cleanliness, making it an appealing choice for travelers seeking comfortable and hygienic accommodations.
The staff at Hotel Hills has received overwhelmingly positive feedback from guests. Attributes such as friendly, helpful, kind and welcoming are consistently repeated, painting a picture of a team dedicated to creating a pleasant and accommodating atmosphere. Many guests particularly commend the reception staff, waiters and housekeeping for their courteous and professional service. The attitude of the staff is often described as attentive and polite with many guests feeling that the staff went out of their way to make their stay enjoyable.
Despite the generally glowing reviews, there are occasional mentions of slower service in the restaurant and moments where some staff members appeared less engaged or tired. A few isolated instances of poor communication and unhelpfulness at the reception desk were also noted. However, these instances seem to be exceptions rather than the norm with most guests emphasizing the exceptional friendliness and efficiency of the personnel.
In summary, the staff at Hotel Hills is frequently described as one of the standout features of the hotel, contributing significantly to a memorable and comfortable stay. Their willingness to help and their approachable demeanor make guests feel welcomed and valued, ensuring that minor service lapses do not detract from the overall positive experience.
Hotel Hills boasts a wonderful array of amenities, including a nice pool with a bar that visitors find delightful. Guests have praised the wellness facilities, including excellent saunas, contributing to a relaxing stay. However, the hotel's WiFi connectivity has received consistent criticism. Many guests reported weak WiFi signals, especially in ground-floor rooms with some even experiencing no signal at all. Intermittent connections and slow internet speeds were a common issue and some visitors found the service to be unreliable and inadequate. Despite occasional reports of strong WiFi in some areas, the overall experience indicates a need for significant improvements in WiFi infrastructure to meet guest expectations.
Hotel Hills boasts an outstanding and diverse wellness offering that has left guests thoroughly impressed. Featuring modern, high-quality furnishings and a clean, well-maintained environment, the wellness area excels with both indoor and outdoor facilities, including multiple pools, jacuzzis and a variety of saunas. The outdoor jacuzzi with panoramic views and the pool bar add a touch of luxury and relaxation, making the experience even more enjoyable.
The spa facilities are continuously praised for their cleanliness and atmospheric charm, providing a truly relaxing escape. Guests appreciate the spacious and beautifully designed wellness areas, highlighting the relaxing atmosphere and excellent maintenance. Special mentions go to the modern amenities and the diverse options available within the wellness complex, ensuring that there is something for everyone.
The wellness center includes several saunas, a large relaxation room and a heated pool that guests find particularly warm and inviting. The impeccable organization and the helpful, accommodating staff contribute significantly to a delightful experience. Despite some minor shortcomings, such as occasional maintenance issues and a few out-of-service saunas, the overall perception remains extremely positive.
Additionally, the inclusion of great food, luxurious accommodations and modern comfort enhances the overall stay at Hotel Hills, making the wellness facilities a true highlight. Guests particularly enjoy the evening baths, the bar directly in the pool and the serene, undisturbed wellness area which is often restricted to adults for a more peaceful ambiance.
In summary, the wellness and spa services at Hotel Hills consistently exceed guests' expectations, offering a luxurious and well-rounded experience that garners high praise for its cleanliness, variety and superb amenities.
Hotel Hills offers a standout pool experience, receiving high praise for its large, well-maintained swimming areas. The pool is consistently noted for its warm, clean water, making it a delight for guests, especially families with children. The facility includes both indoor and outdoor pools with the added luxury of a heated pool and an outdoor jacuzzi, adding to the appeal regardless of the weather.
Guests appreciate the spaciousness of the pool area, which provides plenty of pool chairs and allows for a relaxing atmosphere even when busy. The poolside bar, a recurring highlight, offers drinks directly in the water, enhancing the leisurely experience. The stunning views of the surrounding mountains from the pool and the bar add an extra touch of tranquility.
Families particularly enjoy the clean children's corner and the well-designed luxury pool for children, ensuring that young guests are entertained and safe. The wellness facilities, including saunas and additional spa services, complement the high-quality pool experience, rounding it out as a top-notch relaxation destination.
Overall, Hotel Hills' pool area is described as fantastic, lovely and excellent, providing a perfect setting for both relaxation and fun. The combination of modern amenities, a beautiful setting and thoughtful design ensures a memorable stay for all ages.
Hotel Hills offers guests a robust parking experience, characterized by ample, free options that contribute significantly to the overall convenience of staying here. The hotel boasts a large, spacious parking lot, ensuring that visitors seldom face difficulties in finding a spot. Many reviews highlighted the ease and hassle-free nature of parking with multiple mentions of secure and safe facilities. Notably, the parking is complimentary, which adds value for travelers looking to minimize additional expenses. While a few reviews noted occasional challenges in finding parking, the overwhelming sentiment is positive, emphasizing the plentiful and easily accessible parking spaces.
Hotel Hills stands out as a premier destination for families seeking a child-friendly atmosphere, complete with extensive amenities and a variety of activities tailored for younger guests. The hotel is particularly praised for its family-oriented services, such as children's robes, child seats, baby cots and specialized equipment for little children. Guests repeatedly highlight the multiple children's corners and playrooms, creating dedicated spaces where youngsters can safely play and interact.
A robust children's animation program runs on Fridays and Saturdays and various entertainment activities are scheduled throughout the day, keeping kids engaged and delighted. The hotel pool, another favorite among child visitors, often features a children's entertainment program as well. Complementing the indoor offerings, the outdoor playground and the picturesque surrounding area provide ample opportunities for kids to explore and enjoy nature.
Families appreciate the thoughtful touches like children's robes and a variety of food options catering to young tastes with pancakes, oatmeal, flakes and juices prominently mentioned. The hotel's atmosphere is consistently described as cozy and family-friendly, making it a comfortable retreat for parents and their little ones alike.
Despite the clear emphasis on children’s amenities, some reviews suggest that improvements could be made, particularly regarding room arrangements and meal options. Nonetheless, the overall sentiment is that Hotel Hills provides a welcoming, engaging and accommodating environment for families, ensuring everyone—from infants to pre-teens—has a memorable and enjoyable stay.
Hotel Hills presents itself as a property with quality furnishings and a clean environment that generally aligns with the standards of a four-star hotel. Many guests noted that the hotel maintains the expected four-star requirements, providing a good level of service and amenities and in some cases, exceeding expectations. The facilities and services were often described as impressive and deserving of the four-star rating.
However, not all experiences were uniformly positive. Some guests felt that certain aspects, such as breakfast, did not meet four-star standards. There were mentions of the staff lacking the professional polish expected and occasional issues with service resembling that of lower-rated hotels. Furthermore, the lack of a high-quality espresso machine was pointed out as a shortcoming for a hotel of this rating.
Overall, while Hotel Hills tends to uphold its four-star status with its amenities and general standards, there are areas identified by guests that could benefit from improvements to fully meet the four-star expectations consistently.
Hotel Hills has been highly regarded as an excellent choice for business travelers. With its strategic location close to tram lines, the hotel makes commuting efficient and hassle-free. Guests have noted that it offers good facilities and business-friendly amenities, ensuring a comfortable and productive stay.
The rooms are modernly equipped and provide the essential needs for any business visitor, making it an ideal place for business trips. The hotel boasts professional business services and has conveniently arranged meeting rooms, addressing the necessities of corporate guests with ease. The setting itself is described as luxury business, adding a touch of refinement to any business trip.
The staff at Hotel Hills generally receive positive mentions for being cordial and supportive, although there are suggestions for more accurate information provision at the reception. Despite this, the overall experience tends to be favorable, particularly emphasizing business convenience.
Additionally, the hotel is noted for its cleanliness and spaciousness, positioning it comfortably within the 4-star category. The large pool is also a notable feature, although the arrangement of the sauna could benefit from improvements.
Overall, Hotel Hills is a commendable option for business stays, combining functionality with a pleasant environment to facilitate successful business engagements.
Hotel Hills offers a range of accessible features and amenities that cater well to guests with disabilities. The hotel is particularly noted for its wheelchair accessibility and well-designed spaces that provide easy access accommodations. Guests appreciate the accessible facilities, including accessible rooms and amenities, which ensure a comfortable stay for elderly guests as well. The sauna areas are also accessible to all, reflecting the hotel’s commitment to inclusivity.
Moreover, the hotel's location is highly praised with proximity to cycling paths in the High and Low Tatras, making it convenient for outdoor enthusiasts. Free parking adds to the accessibility, though some guests mentioned a need for better signage for disabled access.
The hotel’s environment is clean and welcoming with friendly and attentive staff ready to assist guests with their needs. It is also highlighted as a good option for families, being accommodating for both kids and babies. Overall, Hotel Hills stands out as an accessible and family-friendly choice for travelers.
Hotel Hills offers an exceptional experience for families, particularly those with young children. The children's pool stands out with its warm 33-degree water, providing a safe and enjoyable environment for kids to splash around. Not only is the pool warm and inviting, but it is also well-equipped with amenities specifically designed for children. The children's corner and play area add to the fun, ensuring that the little ones are entertained throughout their stay.
The hotel features luxury family rooms and a luxurious environment overall, making it an ideal spot for a family getaway. The large relaxation room adjacent to the pool area allows parents to unwind while their children have a blast in the water. Although children over 12 are not allowed in the pool, this restriction ensures a more serene and relaxing atmosphere for all guests.
Kids particularly enjoyed the outdoor relaxing pool and the various children's activities offered, especially on Fridays and Saturdays when animators are present to keep them engaged. The pool area is also adaptable, catering to both children and adults with shared spaces, yet providing specific zones and time slots to accommodate families' diverse needs.
Overall, Hotel Hills delivers a child-friendly experience with its excellent children's pool, making it well-suited for families seeking comfort and entertainment for their little ones.
Hotel Hills boasts an exceptional indoor pool that has garnered high praise from guests. The large, well-maintained pool impresses with its warm, heated water, making it a delight for swimmers. The facilities are not only spacious and clean but also include luxury amenities such as jacuzzis and multiple unique saunas. Families in particular appreciate the luxury and spaciousness of both the pool and the adjacent rooms.
Guests enjoy a pleasant pool environment and can relax at the nice poolside bar, adding to the overall luxury experience. The wellness area, featuring a beautifully redesigned pool and entertainment options, is described as perfect. The pool area lives up to its online images, offering a comfortable and enjoyable experience that is both relaxing and visually appealing. Overall, the indoor pool at Hotel Hills stands out as a spectacular highlight of the hotel's amenities.
Hotel Hills offers a superb experience for honeymooners with its beautifully designed honeymoon rooms. Guests particularly appreciate the cleanliness and tasteful furnishings with many highlighting the large bathtubs that are perfect for relaxation. The views from the honeymoon rooms are notably impressive, offering serene vistas of the forest and wellness areas. Despite some mentions of the rooms being small, the overall ambiance and setting make it a delightful place for a romantic getaway. This hotel seems well-suited for couples seeking a special honeymoon experience surrounded by nature.
Nestled in beautiful surroundings, Hotel Hills offers a luxurious experience that consistently impresses its guests. The beautifully designed, modern hotel exudes a luxurious ambiance, enhanced by opulent decor and lavish furnishings. The premises are both spacious and stylish, featuring numerous luxury rooms and family rooms that are well-stocked with top-notch amenities and tasteful furnishings, ensuring comfort and sophistication.
Guests frequently highlight the high level of service, noting that the high-end services contribute significantly to the opulent atmosphere. The hotel boasts an excellent wellness area with multiple unique saunas, further enhancing the sense of a luxury retreat. Dining at the hotel is a sumptuous affair with luxurious breakfast and dinner options that delight the palate.
The comfort of the hotel extends to its high-quality beds and luxury mattresses, ensuring a restful night’s sleep. Pet-friendly policies that accommodate larger breed dogs add to the welcoming and inclusive environment of the hotel.
Overall, Hotel Hills offers a stay characterized by luxury at every turn, from its meticulously designed and furnished rooms to its comprehensive high-class services and amenities. Whether visiting for leisure or a relaxing wellness getaway, guests can expect a truly royal experience at this exceptional, high-end hotel.
Hotel Hills offers a quintessential romantic getaway, ideal for couples seeking an intimate and cozy retreat. Nestled away from the bustling road, the hotel features a quiet environment with stunning views of the Tatra Mountains, especially from the outdoor jacuzzi. Guests have highlighted the hotel's exceptional romantic ambiance and cozy lounge area that provide a serene and pleasant stay.
Perfect for honeymoons, anniversaries and special occasions, the honeymoon room is a standout, offering direct views of nature where one can enjoy morning coffee while watching birds. Multiple unique saunas add to the romantic wellness experience and the hotel's romantic setting and ambiance make it an ideal spot for couples' getaways.
The hotel provides a well-connected tram experience leading to various romantic spots, enhancing the overall romantic appeal. With a variety of romantic packages available, including couple activities and intimate settings, Hotel Hills ensures a great experience for all couples. The friendly and unobtrusive staff further enhances the pleasant stay, making it a place many guests are eager to return to.
Hotel Hills excels in providing a genuinely dog-friendly experience for its guests. Dogs are warmly welcomed and can enjoy dedicated amenities such as soft beds, bowls and even dog houses, making their stay comfortable. The hotel’s pet-friendly policies ensure dogs of all sizes, including larger breeds, are accommodated without issues. Guests have noted the excellent services for dogs, highlighting a very pleasant attitude towards pets from the staff.
In addition to being pet-friendly, the hotel is described as both dog- and child-friendly, enhancing its appeal for family vacations. Many guests appreciated that pets could stay free of charge, thus adding value to their stay. Although there was one instance where a guest mentioned an issue with a dog being off-leash, the general sentiment pointed towards a positive and accommodating environment for dogs. The provision of dog beds and bowls in the rooms, often pre-arranged before arrival, was frequently mentioned as an indicator of the hotel's attentiveness to pet needs.
Overall, the well-thought-out dog-friendly services at Hotel Hills significantly enhanced the experience for guests traveling with pets, making it an excellent choice for those seeking family-friendly accommodations that welcome their furry friends.
Location Show Map
Location
The setting around the hotel is perfect for star trips and excursions, providing easy access to nearby attractions like Tatranská Lomnica, Stary Smokovec and Štrbské Pleso. It's also conveniently close to ski slopes and hiking trails, making it ideal for outdoor enthusiasts. For those relying on public transportation, a tram stop is within a 15-minute walk and the local railway is nearby for quick trips to various tourist destinations.
The hotel’s environment stands out as one of its strongest points with guests frequently noting its beautiful, well-maintained surroundings, including a landscaped garden, lawns and a small pond with carps. The peaceful and quiet locale, isolated from heavy traffic and nestled near a small forest, offers a perfect retreat for relaxation and nature walks.
Overall, the great location of Hotel Hills, combined with its modern amenities, wellness center and superb food, ensures a memorable stay conducive to both adventure and tranquility in the heart of the Tatras.
Breakfast
The breakfast is described as very good, excellent and even better than some high-end restaurants, characterized by high-quality ingredients and creative, exceptional dishes. The arrangement of food is noted to be beautiful with a rich selection of fresh fruits, vegetables and other delectable items such as scrambled eggs and sausages. The ongoing theme is one of satisfaction with the flavorful and well-prepared offerings.
However, some areas for improvement have been mentioned, particularly regarding the coffee quality, which several guests found lacking. Issues such as insufficient replenishment of breakfast items, crowded dining spaces and limited healthier options have also been highlighted. Additionally, pastries and coffee appear to be a recurrent point of disappointment with mentions of cold or poor-quality bakery items and weak coffee.
In summary, while there are a few aspects that could be fine-tuned, the consensus reveals a predominantly positive breakfast experience at Hotel Hills, marked by tasty, diverse and abundant selections, ensuring that most guests start their day on a high note.
Dinner
The dinner service, which operates buffet-style, is particularly commended for its variety and taste. Many reviewers specifically lauded the dinner's richness and the excellent gastronomy, stating that the meals are delicious, plentiful and meet high standards. Special mention goes to the luxurious and sophisticated dinner menus, which feature beautifully presented dishes.
Despite the overall positive feedback, a few guests expressed minor reservations about the dinner experience. Some pointed out a need for more side dishes and a greater variety in the menu. There were occasional comments about the necessity to pay extra for drinks and minor inconveniences such as restricted dinner hours and limited selection towards the end of the dining period. Additionally, a few guests noted issues with the quality and temperature of the food on certain occasions, particularly during special events like Christmas Eve.
Overall, Hotel Hills' dinner service is highly regarded for its excellent cuisine, wide selection of tasty and well-prepared dishes and the delightful dining ambiance. The hotel's effort to maintain a diverse and rich buffet leaves a lasting impression on its guests, making it a standout feature of their stay.
Rooms
Several reviews noted the well-equipped nature of the rooms with amenities such as large TVs and modern bathrooms often mentioned. The family rooms also received commendations for their size and practicality. Furthermore, the pleasant environment and cozy ambiance of the rooms contributed positively to many guests' experiences.
However, some reviews pointed out the downsides, especially the issue of room size. Many guests found the standard and smaller rooms to be cramped, dark and lacking in amenities such as air conditioning, minibar and hairdryer. There were also mentions of inconsistent cleaning standards and some maintenance issues. Rooms without air conditioning or proper ventilation seemed to be a common concern, particularly during warmer months. Additionally, there were mentions of Wi-Fi connectivity problems and occasional discrepancies between room descriptions and the actual accommodations.
Despite these criticisms, the majority view leaned towards a positive experience, celebrating the hotel's cleanliness, modern facilities and spacious, comfortable rooms. This blend of feedback suggests that while Hotel Hills excels in providing aesthetically pleasing and well-maintained accommodations, potential visitors should be mindful of room specifications and confirm amenities before booking to ensure a satisfying stay.
Beds
However, there are recurring concerns about the softness of the mattresses, which some guests found too soft and uncomfortable. Issues such as beds being too high, pillows being too low or uncomfortable and mattresses separating on double beds were noted. The additional beds, such as sofas and extra beds for children, did not fare as well in reviews, often described as uncomfortable.
Despite some complaints about bed configurations and minor discomforts, the general consensus points towards a largely positive experience due to the comfort and quality of the primary beds at Hotel Hills.
Cleanliness
The hotel's overall environment reflects a strong commitment to cleanliness with many guests appreciating the modern, well-kept and aesthetically pleasing spaces. Specific mentions include the clean children's corner and the beautifully clean, spacious rooms, which contribute to an inviting atmosphere throughout the hotel.
While some minor cleanliness issues were noted by a few guests, such as incomplete room cleaning and occasional oversights like dog hair or dust, the majority of reviews highlight exceptional cleaning standards, impeccable maintenance and attentive housekeeping.
Overall, Hotel Hills impresses with its top-level cleanliness, making it an appealing choice for travelers seeking comfortable and hygienic accommodations.
Staff
Despite the generally glowing reviews, there are occasional mentions of slower service in the restaurant and moments where some staff members appeared less engaged or tired. A few isolated instances of poor communication and unhelpfulness at the reception desk were also noted. However, these instances seem to be exceptions rather than the norm with most guests emphasizing the exceptional friendliness and efficiency of the personnel.
In summary, the staff at Hotel Hills is frequently described as one of the standout features of the hotel, contributing significantly to a memorable and comfortable stay. Their willingness to help and their approachable demeanor make guests feel welcomed and valued, ensuring that minor service lapses do not detract from the overall positive experience.
Wi-Fi
Spa
The spa facilities are continuously praised for their cleanliness and atmospheric charm, providing a truly relaxing escape. Guests appreciate the spacious and beautifully designed wellness areas, highlighting the relaxing atmosphere and excellent maintenance. Special mentions go to the modern amenities and the diverse options available within the wellness complex, ensuring that there is something for everyone.
The wellness center includes several saunas, a large relaxation room and a heated pool that guests find particularly warm and inviting. The impeccable organization and the helpful, accommodating staff contribute significantly to a delightful experience. Despite some minor shortcomings, such as occasional maintenance issues and a few out-of-service saunas, the overall perception remains extremely positive.
Additionally, the inclusion of great food, luxurious accommodations and modern comfort enhances the overall stay at Hotel Hills, making the wellness facilities a true highlight. Guests particularly enjoy the evening baths, the bar directly in the pool and the serene, undisturbed wellness area which is often restricted to adults for a more peaceful ambiance.
In summary, the wellness and spa services at Hotel Hills consistently exceed guests' expectations, offering a luxurious and well-rounded experience that garners high praise for its cleanliness, variety and superb amenities.
Pool
Guests appreciate the spaciousness of the pool area, which provides plenty of pool chairs and allows for a relaxing atmosphere even when busy. The poolside bar, a recurring highlight, offers drinks directly in the water, enhancing the leisurely experience. The stunning views of the surrounding mountains from the pool and the bar add an extra touch of tranquility.
Families particularly enjoy the clean children's corner and the well-designed luxury pool for children, ensuring that young guests are entertained and safe. The wellness facilities, including saunas and additional spa services, complement the high-quality pool experience, rounding it out as a top-notch relaxation destination.
Overall, Hotel Hills' pool area is described as fantastic, lovely and excellent, providing a perfect setting for both relaxation and fun. The combination of modern amenities, a beautiful setting and thoughtful design ensures a memorable stay for all ages.
Parking
Family
A robust children's animation program runs on Fridays and Saturdays and various entertainment activities are scheduled throughout the day, keeping kids engaged and delighted. The hotel pool, another favorite among child visitors, often features a children's entertainment program as well. Complementing the indoor offerings, the outdoor playground and the picturesque surrounding area provide ample opportunities for kids to explore and enjoy nature.
Families appreciate the thoughtful touches like children's robes and a variety of food options catering to young tastes with pancakes, oatmeal, flakes and juices prominently mentioned. The hotel's atmosphere is consistently described as cozy and family-friendly, making it a comfortable retreat for parents and their little ones alike.
Despite the clear emphasis on children’s amenities, some reviews suggest that improvements could be made, particularly regarding room arrangements and meal options. Nonetheless, the overall sentiment is that Hotel Hills provides a welcoming, engaging and accommodating environment for families, ensuring everyone—from infants to pre-teens—has a memorable and enjoyable stay.
4 Star
However, not all experiences were uniformly positive. Some guests felt that certain aspects, such as breakfast, did not meet four-star standards. There were mentions of the staff lacking the professional polish expected and occasional issues with service resembling that of lower-rated hotels. Furthermore, the lack of a high-quality espresso machine was pointed out as a shortcoming for a hotel of this rating.
Overall, while Hotel Hills tends to uphold its four-star status with its amenities and general standards, there are areas identified by guests that could benefit from improvements to fully meet the four-star expectations consistently.
Business
The rooms are modernly equipped and provide the essential needs for any business visitor, making it an ideal place for business trips. The hotel boasts professional business services and has conveniently arranged meeting rooms, addressing the necessities of corporate guests with ease. The setting itself is described as luxury business, adding a touch of refinement to any business trip.
The staff at Hotel Hills generally receive positive mentions for being cordial and supportive, although there are suggestions for more accurate information provision at the reception. Despite this, the overall experience tends to be favorable, particularly emphasizing business convenience.
Additionally, the hotel is noted for its cleanliness and spaciousness, positioning it comfortably within the 4-star category. The large pool is also a notable feature, although the arrangement of the sauna could benefit from improvements.
Overall, Hotel Hills is a commendable option for business stays, combining functionality with a pleasant environment to facilitate successful business engagements.
Accessible
Moreover, the hotel's location is highly praised with proximity to cycling paths in the High and Low Tatras, making it convenient for outdoor enthusiasts. Free parking adds to the accessibility, though some guests mentioned a need for better signage for disabled access.
The hotel’s environment is clean and welcoming with friendly and attentive staff ready to assist guests with their needs. It is also highlighted as a good option for families, being accommodating for both kids and babies. Overall, Hotel Hills stands out as an accessible and family-friendly choice for travelers.
Children's Pool
The hotel features luxury family rooms and a luxurious environment overall, making it an ideal spot for a family getaway. The large relaxation room adjacent to the pool area allows parents to unwind while their children have a blast in the water. Although children over 12 are not allowed in the pool, this restriction ensures a more serene and relaxing atmosphere for all guests.
Kids particularly enjoyed the outdoor relaxing pool and the various children's activities offered, especially on Fridays and Saturdays when animators are present to keep them engaged. The pool area is also adaptable, catering to both children and adults with shared spaces, yet providing specific zones and time slots to accommodate families' diverse needs.
Overall, Hotel Hills delivers a child-friendly experience with its excellent children's pool, making it well-suited for families seeking comfort and entertainment for their little ones.
Indoor Pool
Guests enjoy a pleasant pool environment and can relax at the nice poolside bar, adding to the overall luxury experience. The wellness area, featuring a beautifully redesigned pool and entertainment options, is described as perfect. The pool area lives up to its online images, offering a comfortable and enjoyable experience that is both relaxing and visually appealing. Overall, the indoor pool at Hotel Hills stands out as a spectacular highlight of the hotel's amenities.
Honeymoon
Luxury
Guests frequently highlight the high level of service, noting that the high-end services contribute significantly to the opulent atmosphere. The hotel boasts an excellent wellness area with multiple unique saunas, further enhancing the sense of a luxury retreat. Dining at the hotel is a sumptuous affair with luxurious breakfast and dinner options that delight the palate.
The comfort of the hotel extends to its high-quality beds and luxury mattresses, ensuring a restful night’s sleep. Pet-friendly policies that accommodate larger breed dogs add to the welcoming and inclusive environment of the hotel.
Overall, Hotel Hills offers a stay characterized by luxury at every turn, from its meticulously designed and furnished rooms to its comprehensive high-class services and amenities. Whether visiting for leisure or a relaxing wellness getaway, guests can expect a truly royal experience at this exceptional, high-end hotel.
Romantic
Perfect for honeymoons, anniversaries and special occasions, the honeymoon room is a standout, offering direct views of nature where one can enjoy morning coffee while watching birds. Multiple unique saunas add to the romantic wellness experience and the hotel's romantic setting and ambiance make it an ideal spot for couples' getaways.
The hotel provides a well-connected tram experience leading to various romantic spots, enhancing the overall romantic appeal. With a variety of romantic packages available, including couple activities and intimate settings, Hotel Hills ensures a great experience for all couples. The friendly and unobtrusive staff further enhances the pleasant stay, making it a place many guests are eager to return to.
Dog Friendly
In addition to being pet-friendly, the hotel is described as both dog- and child-friendly, enhancing its appeal for family vacations. Many guests appreciated that pets could stay free of charge, thus adding value to their stay. Although there was one instance where a guest mentioned an issue with a dog being off-leash, the general sentiment pointed towards a positive and accommodating environment for dogs. The provision of dog beds and bowls in the rooms, often pre-arranged before arrival, was frequently mentioned as an indicator of the hotel's attentiveness to pet needs.
Overall, the well-thought-out dog-friendly services at Hotel Hills significantly enhanced the experience for guests traveling with pets, making it an excellent choice for those seeking family-friendly accommodations that welcome their furry friends.
Yes, Hotel Hills has pool(s) that belong to one or more of the following categories: Indoor Pool, Children's Pool.
Yes, a spa is available at Hotel Hills.
Yes, Hotel Hills welcomes dogs.
Yes, parking facilities are available at Hotel Hills.
No, Hotel Hills doesn't have a gym.
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