Radisson Blu St. Helen's Hotel
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Summary of reviewsRadisson Blu St. Helen’s Hotel in the Blackrock area boasts a prime location with stunning gardens and lush greenery, creating a serene, old-world ambiance. With its tranquil setting, it offers both a perfect retreat and convenient access to central Dublin and surrounding suburbs, including University College Dublin (UCD). The hotel's proximity to public transport and free parking makes for easy exploration of Dublin and the scenic south coast.
Breakfast at the hotel receives high praise for its diverse and delicious offerings with guests particularly enjoying the buffet and the option to dine on the terrace overlooking the gardens. Although there are occasional critiques about food quality and preparation, the positive remarks about the variety and quality of food dominate. Dinner experiences are mixed; many commend the flavorful and well-presented meals in the bar and Italian restaurant, despite the slow service and limited menu choices in the main restaurant. The dining areas are described as cozy and elegant and the staff's friendly service adds warmth to the dining experience.
The rooms are spacious, comfortable and elegantly furnished with beautiful decor and garden views. Guests frequently commend the comfort of the beds and the quality of the bedding. Though some rooms might benefit from updates and a few face maintenance issues, the overall sentiment towards room size and comfort remains positive. Cleanliness is generally high with well-maintained rooms and grounds. Some guests occasionally report lapses in cleaning standards, but these are exceptions rather than the norm.
The hotel's staff are a standout feature, often described as exceptionally helpful, friendly and professional, significantly enhancing the guest experience. While minor issues like slow bar service or check-in confusion exist, the staff's overall welcoming and attentive nature is frequently highlighted.
Free WiFi is available throughout the hotel with generally satisfactory performance, though some guests report weak signals and intermittent connections. The gym receives mixed reviews with some guests mentioning outdated equipment and locked facilities despite being advertised as 24-hour.
Ample, free parking is available and consistently praised, adding convenience for those arriving by car. The family-friendly atmosphere of the hotel is appreciated with families enjoying the welcoming staff, special touches for children and the safe environment. The beautiful and relaxing ambiance makes it a great option for families seeking an enjoyable stay.
Overall, Radisson Blu St. Helen’s Hotel offers a comfortable and charming experience with outstanding staff service, beautiful grounds and a serene location, making it a solid choice for various types of visitors, including families, couples and business travelers.
Categories
Breakfast at the hotel receives high praise for its diverse and delicious offerings with guests particularly enjoying the buffet and the option to dine on the terrace overlooking the gardens. Although there are occasional critiques about food quality and preparation, the positive remarks about the variety and quality of food dominate. Dinner experiences are mixed; many commend the flavorful and well-presented meals in the bar and Italian restaurant, despite the slow service and limited menu choices in the main restaurant. The dining areas are described as cozy and elegant and the staff's friendly service adds warmth to the dining experience.
The rooms are spacious, comfortable and elegantly furnished with beautiful decor and garden views. Guests frequently commend the comfort of the beds and the quality of the bedding. Though some rooms might benefit from updates and a few face maintenance issues, the overall sentiment towards room size and comfort remains positive. Cleanliness is generally high with well-maintained rooms and grounds. Some guests occasionally report lapses in cleaning standards, but these are exceptions rather than the norm.
The hotel's staff are a standout feature, often described as exceptionally helpful, friendly and professional, significantly enhancing the guest experience. While minor issues like slow bar service or check-in confusion exist, the staff's overall welcoming and attentive nature is frequently highlighted.
Free WiFi is available throughout the hotel with generally satisfactory performance, though some guests report weak signals and intermittent connections. The gym receives mixed reviews with some guests mentioning outdated equipment and locked facilities despite being advertised as 24-hour.
Ample, free parking is available and consistently praised, adding convenience for those arriving by car. The family-friendly atmosphere of the hotel is appreciated with families enjoying the welcoming staff, special touches for children and the safe environment. The beautiful and relaxing ambiance makes it a great option for families seeking an enjoyable stay.
Overall, Radisson Blu St. Helen’s Hotel offers a comfortable and charming experience with outstanding staff service, beautiful grounds and a serene location, making it a solid choice for various types of visitors, including families, couples and business travelers.
Luxury Hotel
Hotel near Golf Courses
Historic Hotel
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
5-Star Hotel
Guest Reviews
Radisson Blu St. Helen's Hotel enjoys a prime location in the Blackrock area, offering guests convenient access to both central Dublin and surrounding suburbs. The hotel's tranquil and picturesque setting with stunning gardens and lush greenery, creates an ambiance reminiscent of a grand, old-world estate. While slightly outside the bustling city center, the location proves advantageous with its close proximity to University College Dublin (UCD) and excellent public transport links, including buses directly into the city and the airport.
Guests appreciated the quiet, peaceful atmosphere and found it to be a perfect retreat with easy access to urban attractions. The surrounding areas, like Stillorgan village and the coast, offer a variety of dining and exploration opportunities with Blackrock and Monkstown being noteworthy mentions. There's also the convenience of free parking, facilitating easy trips both into Dublin and along the scenic south coast.
The hotel is ideal for those visiting UCD, attending events or seeking a comfortable stay with a touch of history and charm. Despite a few mentions of dated decor, the overall experience is enhanced by its beautiful grounds and the vintage style of the building with many guests expressing admiration for its captivating setting. The location serves well for weddings, conferences and leisurely stays, providing a harmonious balance between accessibility and serene escape.
Radisson Blu St. Helen’s Hotel offers a breakfast experience that has garnered a mix of reactions from its guests. Generally, the breakfast receives high praise for its wide range of options and delicious offerings. Guests have expressed delight over the variety and quality of the food with positive remarks on the abundance of choices, particularly at the buffet. Many have noted that the breakfast is superb, exceptional and even the best they've had, enjoying everything from tasty full Irish breakfasts to beautifully cooked dishes. The ambiance, especially when dining on the terrace overlooking the gardens, also adds to the positive experience.
However, there are occasional critiques. Some guests found the breakfast to be only acceptable or somewhat disappointing, citing issues like dry or overcooked food, lack of freshness and subpar items for a hotel of its purported standard. A few noted specific problems such as cold food or substandard preparation techniques. Despite these faults, the strong points often highlighted include friendly and attentive service and the convenience of having breakfast included in the stay.
The hotel’s breakfast service offers an extensive selection that caters well to diverse preferences, though it sometimes falls short of guests' expectations for a five-star establishment. On balance, the breakfast experience at Radisson Blu St. Helen’s tends to be a memorable and enjoyable part of the stay, especially when basking in the lovely garden views.
Dinner at Radisson Blu St. Helen's Hotel garners mixed experiences from guests with notable highlights and areas for improvement. Many guests appreciated the flavorful and beautifully presented meals, particularly in the bar and Italian restaurant, deeming the food excellent, delicious and of great quality. The dining atmosphere received high marks for being intimate, romantic and especially suited for special occasions, contributing to memorable experiences.
However, criticisms arise around the consistency of the dining service and menu options. The dinner service was frequently described as slow, disorganized and at times, disappointing. Several reviews highlighted issues such as limited menu choices with specific mentions of restrictive options and repetitive selections, which detracted from the overall dining satisfaction.
While the bar area received praise for its pleasant ambiance and very good food, the main restaurant's offerings were perceived as needing improvement, particularly in terms of variety and execution. Specific complaints included cold food, undercooked items and long waits for service. Pricing was another point of contention with some guests feeling that food and drink prices were high relative to the quality and options provided.
Despite these critiques, the hotel’s dining spaces, including the Orangerie and bar area, were often described as lovely and elegant, providing a charming backdrop for meals. Positive remarks about the staff and their friendly, welcoming service also feature prominently in the reviews, adding a layer of warmth to the dining experience at Radisson Blu St. Helen's Hotel.
Overall, for guests willing to navigate the occasional hiccup in service and limited menu options, the hotel offers a cozy and potentially delightful dining experience.
The guest reviews of the rooms at Radisson Blu St. Helen's Hotel paint a nuanced picture. Many guests appreciated the spacious, comfortable and clean accommodations with several mentioning that the rooms were lovely, elegant and well furnished. The beds were frequently noted for their comfort and the bedding and linens were of excellent quality. Guests also enjoyed the old-world charm, beautiful room decor and the stunning views of the garden from some rooms. Room service was largely praised for its quick delivery and the rooms' soundproofing was effective in providing a quiet stay.
However, some areas of improvement were highlighted. Certain rooms were described as dated and in need of refurbishment with faulty appliances like non-working mini bars, broken thermostats and TV issues. Cleanliness was inconsistent, as some rooms had mold, dirt or were inadequately cleaned from previous guests. Heating and cooling problems were also noted with rooms being too cold or too warm on arrival and noisy ventilation systems. Guests experienced inconveniences such as missing toiletries, non-functional fridges and lighting that was hard to operate. Despite these issues, the overall sentiment towards the room size and comfort was positive, suggesting that while improvements are needed, the potential for a pleasant stay exists.
The beds at Radisson Blu St. Helen's Hotel are consistently praised for their exceptional comfort and spaciousness. Numerous guests have described the beds as big, super comfortable and even massive, providing an excellent sleep experience. Many reviews highlighted the beds' ability to offer a restful night's sleep with words like comfy, cozy and inviting frequently mentioned. The bedding and linen are also noted for their high quality, contributing to the overall comfort.
Despite a few mentions of pillows being too soft or flat, the majority of feedback is overwhelmingly positive with many guests calling the beds the best they have ever slept in. The supportive nature of the mattresses and the sheer size of the beds add to the luxurious experience. Overall, the beds at Radisson Blu St. Helen's Hotel stand out for their ability to provide a highly comfortable and restful stay.
Radisson Blu St. Helen's Hotel generally maintains a high level of cleanliness with many reviewers praising the rooms and overall property for being spotlessly clean and well-maintained. Guests frequently highlighted the comfort and cleanliness of their rooms, describing them as clean, spacious and thoroughly cleaned daily. The gardens and grounds also received positive comments for their cleanliness and beauty, adding to the overall pleasant experience.
However, a few critical reviews noted some issues with outdated equipment and furniture, as well as occasional lapses in cleaning standards. Some guests encountered dust, mold and dirt in areas such as bathrooms, ice buckets and other room corners. Additionally, a few reviews mentioned specific instances where rooms were not made up properly or cleaning was not up to expected standards, including dirty towels and uncleaned bathrooms.
Despite these occasional issues, the majority of guests were satisfied with the hotel's cleanliness, appreciating the friendly staff and elegant, clean environment. The hotel’s exceptional breakfast and beautiful property further contributed to positive guest experiences.
Radisson Blu St. Helen's Hotel boasts a standout feature in its staff, often described as exceptionally helpful, friendly and professional. Visitors frequently highlight their warm and accommodating nature, which significantly boosts the guest experience. Most staff members are attentive and efficient, making sure to address guest needs promptly and with care. There are instances of exemplary service, such as personalized attention from bar staff and extra efforts from reception team members. Specific staff members like Sean in the Orangerie bar, Alfredo at breakfast and John from the bar receive repeated praise for their exceptional service and friendly demeanor.
While the majority of the feedback is positive, noting superb, top-notch service and a welcoming atmosphere, there are occasional mentions of areas needing improvement. A few guests encountered minor issues such as slow bar service or confusion at check-in, indicating that some staff may benefit from additional training. Despite these few hiccups, the overall impression remains overwhelmingly positive with many guests appreciating the staff's efforts in making their stay comfortable and enjoyable.
Overall, Radisson Blu St. Helen's Hotel delivers excellent hospitality, largely thanks to its outstanding and committed staff.
Guests of the Radisson Blu St. Helen's Hotel generally appreciate the availability of free WiFi throughout the premises with many praising the good connection and high-speed internet in some areas. The WiFi works well in various rooms, ensuring that guests can stay connected during their stay. However, there are notable mixed experiences with several guests reporting issues such as weak signals, slow speeds and difficulty staying logged on. Some have described the internet service as very poor and unreliable, suggesting the need for improvement. Overall, while many find the WiFi satisfactory, the experience with the internet can be inconsistent, potentially affecting those who require a stable connection for work or other activities.
The gym at the Radisson Blu St. Helen's Hotel has received mixed feedback from guests. While some reviewers noted that the gym was included and available, several others indicated that the equipment was outdated and in need of an upgrade. There were mentions of the facilities being locked or closed despite being advertised as 24-hour, which led to disappointment for some visitors. Overall, guests who prioritize a well-equipped, modern gym may find the facilities lacking and see room for improvement.
Radisson Blu St. Helen's Hotel provides ample and convenient parking options for its guests. The majority of reviews highlight the availability of free parking on site, a notable perk for those arriving by car. Guests consistently mention the plentiful parking spaces, making it easy to find a spot and ensuring a stress-free arrival. The car park is described as large and secure, adding to the convenience and peace of mind for visitors. While some note occasional confusion regarding parking, overall, the feedback underscores that parking is well-managed and meets the needs of most travelers. Additionally, the availability of an underground car park and proximity to good public transport options further enhances the hotel's accessibility.
Radisson Blu St. Helen's Hotel has garnered positive attention for its family-friendly atmosphere and amenities. Families appreciate the hotel's welcoming nature with helpful staff and special touches like a welcome pack with sweets, a coloring book and crayons for children upon check-in. The family rooms are described as lovely, though some guests found them a bit small. Despite the occasional noise from nearby functions, the hotel provides a safe environment for children, who enjoyed running around the grounds and playing in the outside garden space.
Food options pleasing kids are available, although some found the portions a bit small. The family suites and rooms with two beds were particularly noted for their suitability for large families with ample space for kids to move around and enjoy their stay. Parents mentioned that their children loved the hotel amenities, including the vending machines on the floors and the hot chocolate.
The beautiful, relaxing atmosphere of the hotel is perfect for a family trip, making it a solid choice for those seeking a quiet, child-friendly environment. Additionally, the easy access to the city center by a nearby bus stop is a convenient feature, eliminating the hassle of driving and parking in the city. Overall, Radisson Blu St. Helen's Hotel proves to be a good option for families looking to enjoy a stress-free, enjoyable stay.
Radisson Blu St. Helen's Hotel boasts a magnificent and charming property with beautiful gardens and a grand appearance. Guests have praised the spectacular rooms and extraordinary decor, which contribute to a luxurious and five-star ambiance. The hotel offers top-tier facilities including a spa and hot tub and a generally upscale atmosphere.
However, the hotel's service and amenities have received mixed reviews. While some guests experienced a true five-star service and found the amenities superb, others were disappointed by various aspects that fell short of their five-star expectations. Criticisms include untrained staff, delayed housekeeping and outdated room decor. The breakfast area and certain facilities were also described as below the five-star standard with some guests noting poor food quality and lack of typical five-star features like bathrobes and minibars.
Overall, while the hotel shines in terms of appearance and initial impressions, it struggles to consistently deliver the service and quality expected of a five-star establishment. Some guests felt that the price point did not match the level of service provided, highlighting a need for improvement in several key areas.
Radisson Blu St. Helen's Hotel is a top choice for business travelers visiting Ireland, offering a myriad of facilities and services that cater to corporate needs. The hotel boasts fabulous and well-equipped rooms that ensure comfort after a long day of work. It is strategically located with proximity to offices and conference venues, making it convenient for guests attending business meetings.
The hotel's business center is ideal for meetings and conferences and there are also comfortable lounges and meeting rooms available for more informal discussions. The atmosphere within the hotel is often filled with business professionals, adding to its business-friendly environment.
Guests repeatedly commend the great service tailored for business travelers, despite some occasions when the hotel seemed slightly short-staffed during large business functions. However, this did not significantly detract from the overall positive experience. The hotel's organization and readiness are generally good, contributing to its reputation among those who travel frequently for work.
Moreover, facilities such as the business center, prompt invoicing and the ease of reaching University College Dublin (UCD) on foot from the property further enhance its appeal. Though breakfast times can occasionally be less organized, this minor issue does not overshadow its strengths.
In summary, Radisson Blu St. Helen's Hotel consistently excels as a business-friendly destination, ensuring a satisfactory and productive stay for professionals.
Radisson Blu St. Helen's Hotel generally offers a range of accessible features for guests with disabilities. Guests found suites and rooms to be wheelchair accessible and there are handicapped accessible rooms designed for easier mobility. Additionally, the hotel provides accessible toilets and parking spots. The ambience of the hotel has received positive mentions and amenities like free parking and an underground garage with an electric charger add to the convenience.
However, some guest reviews indicate areas for improvement. There were mentions of wheelchair access requiring manual handling after 11pm and a difficult ramp with an obstacle that could hinder a wheelchair user. Concerns were also raised that the hotel mainly targets able and wealthy guests and that disabled persons might feel inadequately accommodated. Despite the existence of accessible features, some guests felt that the level of accessibility did not match the expectations given the price. Nonetheless, many found the hotel to be quite disabled friendly overall.
Nestled in a picturesque garden, Radisson Blu St. Helen's Hotel boasts an enchanting blend of historical charm and modern comfort. Its stunning historic setting and beautiful Georgian architecture make it an Irish architectural gem and national monument. The hotel originally a period mansion, exudes the gracious proportions and stately elegance of an old-world manor, reminiscent of a reimagined castle. Visitors are captivated by the lovely ambiance and beautiful historic house, which not only serves as a heritage hotel but also offers a sense of living history.
The well-preserved decor and grounds reflect the traditional allure of the property with lovely decorations and stately Victorian gardens enhancing its vintage charm. The hotel's graceful combination of old Irish charm and modern amenities provides a perfect retreat. Guests appreciate the historically rich atmosphere, likening it to a national trust mansion, making it an amazing spot for history and architecture enthusiasts.
The distinct charm of old Ireland permeates every aspect of this lovely old property, making it a beautiful place to stay. Whether enjoying a peaceful evening in the beautiful gardens or sipping tea while reading by the lawn chairs, the ambiance invites relaxation and reflection. The hotel's heritage and historical elegance have been tastefully modernized, ensuring a comfortable yet culturally immersive experience for all.
Radisson Blu St. Helen's Hotel exudes an undeniable aura of luxury and old-world charm, making it a top choice for those seeking a high-class stay. The property is lovely looking with well-kept gardens and a luxurious appearance both outside and inside. The hotel’s decor, especially during the Christmas season, is exquisite and adds a touch of magic to the lush surroundings. Spacious and elegantly decorated rooms evoke an air of opulence, making guests feel like royalty.
The overall experience is enhanced by superb facilities and a generally quiet and peaceful atmosphere. Staff are noted for their excellence, contributing to a stay that combines historical elegance with tasteful modernization. While some reviews hint that the service may not consistently meet five-star expectations, the high quality and luxurious feel of the place largely stand out.
In essence, Radisson Blu St. Helen's Hotel offers a period building with a luxurious environment, ideal for special times and creating memorable experiences. The beautiful and upscale surroundings, coupled with an air of exclusivity, make it a superb destination for those looking to indulge in a bit of luxury.
Radisson Blu St. Helen's Hotel offers an undeniably romantic atmosphere, perfect for couples seeking a serene and picturesque getaway. Guests frequently highlight its beautiful and romantic environment, which feels like stepping into a scene from Pride & Prejudice, complete with a stately Victorian garden and wonderful villa setting. The hotel is praised for its romantic vibes and ambiance, ideal for anniversaries or honeymoons.
Visitors have described the mood as magnificent and encaged in silence, providing private corners for cherished togetherness. The romantic garden views and a nice balcony add to the overall charm, making it a spot-on choice for couples. Adding to the romance, a couples massage is available, providing a relaxing and memorable experience for those looking to unwind and enjoy each other's company.
Overall, Radisson Blu St. Helen's Hotel stands out as a beautiful and romantic destination, great for a memorable stay with a loved one.
Location Show Map
Location
Guests appreciated the quiet, peaceful atmosphere and found it to be a perfect retreat with easy access to urban attractions. The surrounding areas, like Stillorgan village and the coast, offer a variety of dining and exploration opportunities with Blackrock and Monkstown being noteworthy mentions. There's also the convenience of free parking, facilitating easy trips both into Dublin and along the scenic south coast.
The hotel is ideal for those visiting UCD, attending events or seeking a comfortable stay with a touch of history and charm. Despite a few mentions of dated decor, the overall experience is enhanced by its beautiful grounds and the vintage style of the building with many guests expressing admiration for its captivating setting. The location serves well for weddings, conferences and leisurely stays, providing a harmonious balance between accessibility and serene escape.
Breakfast
However, there are occasional critiques. Some guests found the breakfast to be only acceptable or somewhat disappointing, citing issues like dry or overcooked food, lack of freshness and subpar items for a hotel of its purported standard. A few noted specific problems such as cold food or substandard preparation techniques. Despite these faults, the strong points often highlighted include friendly and attentive service and the convenience of having breakfast included in the stay.
The hotel’s breakfast service offers an extensive selection that caters well to diverse preferences, though it sometimes falls short of guests' expectations for a five-star establishment. On balance, the breakfast experience at Radisson Blu St. Helen’s tends to be a memorable and enjoyable part of the stay, especially when basking in the lovely garden views.
Dinner
However, criticisms arise around the consistency of the dining service and menu options. The dinner service was frequently described as slow, disorganized and at times, disappointing. Several reviews highlighted issues such as limited menu choices with specific mentions of restrictive options and repetitive selections, which detracted from the overall dining satisfaction.
While the bar area received praise for its pleasant ambiance and very good food, the main restaurant's offerings were perceived as needing improvement, particularly in terms of variety and execution. Specific complaints included cold food, undercooked items and long waits for service. Pricing was another point of contention with some guests feeling that food and drink prices were high relative to the quality and options provided.
Despite these critiques, the hotel’s dining spaces, including the Orangerie and bar area, were often described as lovely and elegant, providing a charming backdrop for meals. Positive remarks about the staff and their friendly, welcoming service also feature prominently in the reviews, adding a layer of warmth to the dining experience at Radisson Blu St. Helen's Hotel.
Overall, for guests willing to navigate the occasional hiccup in service and limited menu options, the hotel offers a cozy and potentially delightful dining experience.
Rooms
However, some areas of improvement were highlighted. Certain rooms were described as dated and in need of refurbishment with faulty appliances like non-working mini bars, broken thermostats and TV issues. Cleanliness was inconsistent, as some rooms had mold, dirt or were inadequately cleaned from previous guests. Heating and cooling problems were also noted with rooms being too cold or too warm on arrival and noisy ventilation systems. Guests experienced inconveniences such as missing toiletries, non-functional fridges and lighting that was hard to operate. Despite these issues, the overall sentiment towards the room size and comfort was positive, suggesting that while improvements are needed, the potential for a pleasant stay exists.
Beds
Despite a few mentions of pillows being too soft or flat, the majority of feedback is overwhelmingly positive with many guests calling the beds the best they have ever slept in. The supportive nature of the mattresses and the sheer size of the beds add to the luxurious experience. Overall, the beds at Radisson Blu St. Helen's Hotel stand out for their ability to provide a highly comfortable and restful stay.
Cleanliness
However, a few critical reviews noted some issues with outdated equipment and furniture, as well as occasional lapses in cleaning standards. Some guests encountered dust, mold and dirt in areas such as bathrooms, ice buckets and other room corners. Additionally, a few reviews mentioned specific instances where rooms were not made up properly or cleaning was not up to expected standards, including dirty towels and uncleaned bathrooms.
Despite these occasional issues, the majority of guests were satisfied with the hotel's cleanliness, appreciating the friendly staff and elegant, clean environment. The hotel’s exceptional breakfast and beautiful property further contributed to positive guest experiences.
Staff
While the majority of the feedback is positive, noting superb, top-notch service and a welcoming atmosphere, there are occasional mentions of areas needing improvement. A few guests encountered minor issues such as slow bar service or confusion at check-in, indicating that some staff may benefit from additional training. Despite these few hiccups, the overall impression remains overwhelmingly positive with many guests appreciating the staff's efforts in making their stay comfortable and enjoyable.
Overall, Radisson Blu St. Helen's Hotel delivers excellent hospitality, largely thanks to its outstanding and committed staff.
Wi-Fi
Gym
Parking
Family
Food options pleasing kids are available, although some found the portions a bit small. The family suites and rooms with two beds were particularly noted for their suitability for large families with ample space for kids to move around and enjoy their stay. Parents mentioned that their children loved the hotel amenities, including the vending machines on the floors and the hot chocolate.
The beautiful, relaxing atmosphere of the hotel is perfect for a family trip, making it a solid choice for those seeking a quiet, child-friendly environment. Additionally, the easy access to the city center by a nearby bus stop is a convenient feature, eliminating the hassle of driving and parking in the city. Overall, Radisson Blu St. Helen's Hotel proves to be a good option for families looking to enjoy a stress-free, enjoyable stay.
5 Star
However, the hotel's service and amenities have received mixed reviews. While some guests experienced a true five-star service and found the amenities superb, others were disappointed by various aspects that fell short of their five-star expectations. Criticisms include untrained staff, delayed housekeeping and outdated room decor. The breakfast area and certain facilities were also described as below the five-star standard with some guests noting poor food quality and lack of typical five-star features like bathrobes and minibars.
Overall, while the hotel shines in terms of appearance and initial impressions, it struggles to consistently deliver the service and quality expected of a five-star establishment. Some guests felt that the price point did not match the level of service provided, highlighting a need for improvement in several key areas.
Business
The hotel's business center is ideal for meetings and conferences and there are also comfortable lounges and meeting rooms available for more informal discussions. The atmosphere within the hotel is often filled with business professionals, adding to its business-friendly environment.
Guests repeatedly commend the great service tailored for business travelers, despite some occasions when the hotel seemed slightly short-staffed during large business functions. However, this did not significantly detract from the overall positive experience. The hotel's organization and readiness are generally good, contributing to its reputation among those who travel frequently for work.
Moreover, facilities such as the business center, prompt invoicing and the ease of reaching University College Dublin (UCD) on foot from the property further enhance its appeal. Though breakfast times can occasionally be less organized, this minor issue does not overshadow its strengths.
In summary, Radisson Blu St. Helen's Hotel consistently excels as a business-friendly destination, ensuring a satisfactory and productive stay for professionals.
Accessible
However, some guest reviews indicate areas for improvement. There were mentions of wheelchair access requiring manual handling after 11pm and a difficult ramp with an obstacle that could hinder a wheelchair user. Concerns were also raised that the hotel mainly targets able and wealthy guests and that disabled persons might feel inadequately accommodated. Despite the existence of accessible features, some guests felt that the level of accessibility did not match the expectations given the price. Nonetheless, many found the hotel to be quite disabled friendly overall.
Historic
The well-preserved decor and grounds reflect the traditional allure of the property with lovely decorations and stately Victorian gardens enhancing its vintage charm. The hotel's graceful combination of old Irish charm and modern amenities provides a perfect retreat. Guests appreciate the historically rich atmosphere, likening it to a national trust mansion, making it an amazing spot for history and architecture enthusiasts.
The distinct charm of old Ireland permeates every aspect of this lovely old property, making it a beautiful place to stay. Whether enjoying a peaceful evening in the beautiful gardens or sipping tea while reading by the lawn chairs, the ambiance invites relaxation and reflection. The hotel's heritage and historical elegance have been tastefully modernized, ensuring a comfortable yet culturally immersive experience for all.
Luxury
The overall experience is enhanced by superb facilities and a generally quiet and peaceful atmosphere. Staff are noted for their excellence, contributing to a stay that combines historical elegance with tasteful modernization. While some reviews hint that the service may not consistently meet five-star expectations, the high quality and luxurious feel of the place largely stand out.
In essence, Radisson Blu St. Helen's Hotel offers a period building with a luxurious environment, ideal for special times and creating memorable experiences. The beautiful and upscale surroundings, coupled with an air of exclusivity, make it a superb destination for those looking to indulge in a bit of luxury.
Romantic
Visitors have described the mood as magnificent and encaged in silence, providing private corners for cherished togetherness. The romantic garden views and a nice balcony add to the overall charm, making it a spot-on choice for couples. Adding to the romance, a couples massage is available, providing a relaxing and memorable experience for those looking to unwind and enjoy each other's company.
Overall, Radisson Blu St. Helen's Hotel stands out as a beautiful and romantic destination, great for a memorable stay with a loved one.
No, Radisson Blu St. Helen's Hotel doesn't have any pool.
No, a spa isn't available at Radisson Blu St. Helen's Hotel.
No, Radisson Blu St. Helen's Hotel doesn't allow dogs.
Yes, parking facilities are available at Radisson Blu St. Helen's Hotel.
Yes, Radisson Blu St. Helen's Hotel has a gym.
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