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1 room2 guests1 room, 2 guests
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Categories
Hotel with EV Charging Stations
Hotel with Spa
Family Friendly Hotel
What percentage of your guests are families?Under 50%
Family-Friendly room types:
Family rooms. Number: 4
Triple rooms
Quad rooms
Please suggest which room type a family with one child should choose and where the child will sleep: We have 29 rooms in total, of which 1 is a guide room, 24 are twin (double) rooms and 4 are family rooms. The family rooms consist of two rooms each - one atop the other with a staircase joining the two. Each has two beds, so the room can accommodate either three or four people. All rooms are also given out as single or double rooms. We have a cot available on request as well.
Please suggest which room type a family with two children should choose and where the children will sleep: A family /4 bedded room, with two people sleeping upstairs and two downstairs.
Please suggest which room type a family with three children should choose and where the children will sleep: Unfortunately we do not have rooms large enough to accommodate 5 persons, unless the youngest is an infant and can sleep in a cot.
Please suggest which room type a family with one baby should choose and mention if baby cots are provided and the cost: If it is only the two parents and a baby, they could stay in any of our rooms and just request a cot. there is no extra charge for a cot.
Please suggest which room type a family with one child and one baby should choose and mention if baby cots are provided and the cost: As mentioned above, we have four family rooms so any one of those. The cot is free of charge.
Please suggest which room type a family with two babies should choose and mention if baby cots are provided and the cost: Unfortunately we only have one cot available.
Baby cot details:Max age:4 years Cost: Free
Can the baby cot be placed in the same room with the parents?Yes
Can the baby cot be placed next to the parents' bed?Yes
Is there a kids' club?No
Is there a playground? Other details: N/A
Do you offer babysitting/child services?No
Additional amenities for children:
Kid meals
Is there anything that you would like to highlight, add or clarify? We do have crayons and colouring in pencils for kids. Our restaurant also has two high-chairs for the little ones.
Answers last updated by Hotel Deutsches Haus Swakopmund
Hotel where Extra Health & Safety Measures Have Been Taken
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? No
Do you perform temperature checks upon guests' arrivals? No
Do you ensure contactless check-in/check-out? No There is no direct contact. Guests are supposed to prepay by EFT or CC so only have to fill in the check in register and receive their key card
Do the hotel's main entrance doors open automatically? Yes
Can guests access their room entrance directly from outside the hotel without entering the lobby? No
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? Yes, for 24 hours.
Is there an option for no in-room housekeeping during a guest's stay? Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? Yes
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, multiple times per day
Are guests' luggage and belongings disinfected upon arrival? Yes
Are luggage trolleys sanitized after each use? Yes
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces? Yes
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Are elevator rides limited? There are no elevators
Is furniture in public areas arranged to allow more space for distancing? Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned? No
Does the hotel operate at a limited capacity? Yes, up to 50% of the rooms can be occupied
Does the hotel accept domestic bookings only? No
Do you allow people who don't stay or work at the hotel to enter its premises? Yes
Do you allow people who don't stay at the hotel to enter the rooms? No
Have you altered check-in / check-out hours to allow more time between departures and arrivals? No
Other limitations We don't possess any baggage trolleys, so no need to sanitize them. As our borders are still closed for the moment, we are only allowed domestic bookings
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? No
Do you provide medical kits (masks, gloves and sanitizer) to the guests? No
Do you provide disinfecting wipes in each room? Yes
Are there hand sanitizing stations throughout the hotel? Yes
Is there a sanitizing sprayer for shoes outside each room? No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols? No
Do you use physical distancing markers? No
Do you use delivery robots to get stuff to guests' rooms? No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)? Yes
If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented? No
Are rugs removed from guest rooms? Yes
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens? Yes
Are air purification and sanitization devices installed? Yes, in public areas
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility? Yes
Food & Beverage Service
Do you offer pre-made boxed meals to guests? No
Do you offer single-serve options instead of buffets for breakfast? Yes
Do you offer contactless delivery for in-room dining? Yes
Has there been a person appointed to supervise the correct implementation of the measures? Yes
Do you check temperature for all onsite staff on a scheduled basis? No
Do your staff practice social distancing guidelines? Yes
Are there dedicated isolation zones on property? Yes
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)? Yes
Is there a doctor available either on-site or on-call? Yes
Are there any services currently unavailable due to health and safety issues (e.g. valet parking, airport transfer, spa, gym, indoor pool, conference rooms, coffee points, etc.)? No
Has the hotel closed during the pandemic? Yes Reopening Date: 06/02/2020
Additional Information: We have provided sanitizers, masks and gloves to all our staff.
We also have a medical aid box available, should any of our guests or staff have need of it.
We do not have central air conditioning or central heating in the hotel, although all rooms are provided with their own heaters and two rooms have their own air conditioner.
We do not have any central air conditioning or heating throughout the hotel, although all rooms are provided with their own heaters and only two rooms have their own air conditioner.
Answers last updated by Hotel Deutsches Haus Swakopmund
Single RoomThis bright room has large windows and is decorated in pastel tones with wooden furniture. It includes a TV and a heater. Each has a private bathroom with a hairdryer and free toiletries.
Double or Twin RoomFeaturing free toiletries, this twin/double room includes a private bathroom with a walk-in shower and a hairdryer. This twin/double room has soundproof walls, a minibar, flat-screen TV with cable channels, as well as chocolate for guests. The unit has 2 beds.
Family RoomOffering free toiletries, this family room includes a private bathroom with a walk-in shower and a hairdryer. This family room features soundproof walls, a tea and coffee maker, flat-screen TV with cable channels, as well as chocolate for guests. The unit offers 4 beds.
Triple RoomThe spacious triple room provides soundproof walls, a tea and coffee maker, as well as a private bathroom featuring a walk-in shower and a hairdryer. This triple room features a wardrobe, a safe deposit box, flat-screen TV with cable channels, as well as chocolate for guests. The unit offers 3 beds.
Guest Reviews
8.4
Very Good
No, Hotel Deutsches Haus Swakopmund doesn't have any pool.
Yes, a spa is available at Hotel Deutsches Haus Swakopmund.
No, Hotel Deutsches Haus Swakopmund doesn't allow dogs.
Yes, parking facilities are available at Hotel Deutsches Haus Swakopmund.
No, Hotel Deutsches Haus Swakopmund doesn't have a gym.