Village Hotel Swansea
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Summary of reviewsVillage Hotel Swansea is lauded for its prime location close to Swansea's city center, marina and beach, providing easy access to major attractions, hospitals and roads, along with practical on-site amenities like ample parking, a bar, Starbucks, gym and pool. The hotel's environment is described as modern, clean and conducive to a peaceful stay with friendly and attentive staff contributing to a welcoming atmosphere.
Breakfast at the hotel offers a variety of hot and cold foods with some gluten-free options, generally described as tasty and fresh. However, there are mixed reviews about its value, service efficiency and the need for more variety and better freshness. Dinner experiences also reflect a blend of positive and negative feedback; while the ambiance and food quality are appreciated, issues with pricing, service speed and limited menu variety are common criticisms.
The hotel’s rooms receive praise for their spaciousness, comfort and modern amenities like large TVs and well-laundered linens. Friendly staff further enhance the experience. Nonetheless, some guests note that the rooms could use refurbishment and improved cleanliness with occasional maintenance issues and noise disturbances.
Cleanliness around the hotel is generally positively reviewed, especially regarding clean and spacious rooms and a well-maintained pool. However, inconsistencies in housekeeping and some unkempt shared spaces are noted as areas needing attention. The staff at Village Hotel Swansea are mostly highlighted as a key strength, providing friendly, respectful and efficient service, although a few instances of less favorable interactions are mentioned.
Wi-Fi experiences vary with some finding it reliable and strong, while others encounter connectivity issues. The gym and pool are significant assets with the gym noted for its spaciousness and modern equipment, though it can get crowded at times. The pool, clean and well-maintained, adds value to the hotel’s amenities despite occasional overcrowding and temperature issues.
Parking is largely convenient with ample spaces and free parking on weekends. The hotel is family-friendly, offering suitable amenities and promotions like "kids eat free," although soundproofing and space could be improved for larger families. Beds receive mixed feedback; many find them comfortable and conducive to good sleep, while others face issues with firmness, bed setup and cleanliness.
Overall, Village Hotel Swansea is recognized for its strategic location, comfortable accommodations and friendly service, providing a generally satisfactory stay with few areas identified for improvement.
Categories
Breakfast at the hotel offers a variety of hot and cold foods with some gluten-free options, generally described as tasty and fresh. However, there are mixed reviews about its value, service efficiency and the need for more variety and better freshness. Dinner experiences also reflect a blend of positive and negative feedback; while the ambiance and food quality are appreciated, issues with pricing, service speed and limited menu variety are common criticisms.
The hotel’s rooms receive praise for their spaciousness, comfort and modern amenities like large TVs and well-laundered linens. Friendly staff further enhance the experience. Nonetheless, some guests note that the rooms could use refurbishment and improved cleanliness with occasional maintenance issues and noise disturbances.
Cleanliness around the hotel is generally positively reviewed, especially regarding clean and spacious rooms and a well-maintained pool. However, inconsistencies in housekeeping and some unkempt shared spaces are noted as areas needing attention. The staff at Village Hotel Swansea are mostly highlighted as a key strength, providing friendly, respectful and efficient service, although a few instances of less favorable interactions are mentioned.
Wi-Fi experiences vary with some finding it reliable and strong, while others encounter connectivity issues. The gym and pool are significant assets with the gym noted for its spaciousness and modern equipment, though it can get crowded at times. The pool, clean and well-maintained, adds value to the hotel’s amenities despite occasional overcrowding and temperature issues.
Parking is largely convenient with ample spaces and free parking on weekends. The hotel is family-friendly, offering suitable amenities and promotions like "kids eat free," although soundproofing and space could be improved for larger families. Beds receive mixed feedback; many find them comfortable and conducive to good sleep, while others face issues with firmness, bed setup and cleanliness.
Overall, Village Hotel Swansea is recognized for its strategic location, comfortable accommodations and friendly service, providing a generally satisfactory stay with few areas identified for improvement.
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool
Hotel with Parking
Accessible Hotel
Hotel with Gym
Hotel for Yoga
4-Star Hotel
Hotel with Indoor Pool
Hotel with Heated Pool
Guest Reviews
The Village Hotel Swansea enjoys a prime location praised for its convenience and accessibility. Positioned close to Swansea’s vibrant city center, the hotel provides easy access to major attractions, bars and restaurants, especially around the bustling marina area. It's a mere 15-minute walk from the nightlife, yet maintains a peaceful ambiance that ensures a quiet stay with scenic views of Swansea Bay and docks.
Guests appreciate its proximity to essential locations such as Singleton and Morriston Hospitals and major roads, making it a convenient spot for various needs, whether attending nearby events, meetings or simply exploring the city. The hotel’s strategic position also offers practical amenities like ample parking and on-site facilities, including a bar, Starbucks, gym and pool.
The location is not only ideal for city explorations but also great for those looking to enjoy Swansea’s beach and marina. The surrounding area’s modernity and cleanliness further enhance the overall experience. With friendly staff and comfortable, spacious rooms, the Village Hotel Swansea provides an excellent base for all types of visits to this Welsh city.
The breakfast experience at Village Hotel Swansea has garnered mixed reviews from guests. On the positive side, many found the breakfast to be good with some specifically noting the availability of gluten-free options and a variety of hot and cold foods. Descriptors like tasty, fresh and organized were commonly mentioned and some guests appreciated the plentiful and delicious offerings. The breakfast room, although mentioned to be in need of a revamp, generally provided a nice layout and prompted several guests to speak well of it.
However, there were several areas of concern. Some guests found the breakfast overpriced for the variety and quality offered with specific complaints about cold or poorly cooked items such as bacon and scrambled eggs. Refills were sometimes slow and the selection was frequently criticized for being limited, lacking fresh and healthy choices. The breakfast service was occasionally described as chaotic or underprepared, particularly during busy times. Instances of the breakfast room being cold and issues with food temperatures were repeatedly noted.
In summary, while there are highlights to the breakfast at Village Hotel Swansea, such as good quality and ample selection for some, overall improvements in service, variety and freshness are necessary to meet the expectations of all guests.
The Village Hotel Swansea presents a mixed bag when it comes to dining experiences. Many guests commend the restaurant and bar areas for their appealing ambiance with comments highlighting the lovely settings and tasty food they experienced. Diners enjoyed their meals prior to events like concerts, praising the quality and presentation. Some guests mentioned that the football and rugby viewing facilities in the Bar & Grill added an enjoyable touch.
However, consistent complaints about the pricing of the food being on the higher side are frequent. There were also significant remarks about the slow service, especially in the bar area, which left some guests frustrated. The limited and pricey room service menu did not fare well with guests either. A number of visitors were dissatisfied with the quality and preparation of the food, citing cold and badly presented dishes as common issues.
The dining options seemed to disappoint vegetarians and the bar menu was found to be restricted with not enough variety available. Service inconsistency seemed evident with some experiencing prompt room service while others faced delays both in the restaurant and bar service.
Overall, while the atmosphere of the dining areas at Village Hotel Swansea received positive feedback, there are notable areas for improvement in service quality, pricing and menu variety to ensure a consistently good dining experience for all guests.
Village Hotel Swansea offers a range of room experiences with many guests praising the spaciousness and comfort of their accommodations. Several reviews highlight the rooms as being lovely, clean and modern and remark on the comfort of the beds. Guests have appreciated the good facilities available in rooms, such as large TVs, sofa and table seating areas and well-laundered linens.
The hotel's staff received commendations for their friendliness and helpfulness, which enhanced the overall guest experience. Additionally, rooms on higher floors were noted for their good views and comfortable settings, adding to a positive stay.
However, the rooms were often described as outdated and in need of refurbishment. Common complaints included cleanliness issues, such as dust, stains and mold, as well as maintenance problems like faulty air conditioning, lights not working and lingering unpleasant odors. Noise from the car park, pool or nearby gym also affected some guests' comfort. Furthermore, some rooms were either too hot or cold and housekeeping services were occasionally inconsistent with reports of rooms not being cleaned daily or adequately.
Despite these mixed reviews, the spaciousness and comfort of the rooms, combined with the friendly staff, were recurring themes pointing to a generally satisfactory stay for many guests at Village Hotel Swansea.
Village Hotel Swansea receives mixed reviews regarding its beds. Many guests commend the hotel for its comfortable and lush beds, describing them as very comfy, lovely and providing great sleep. Some beds are referred to as spacious and supportive with reviewers appreciating the large, comfortable beds and pillows that contribute to a restful night's sleep. On the other hand, there are several mentions of discomfort with some guests finding the beds too hard, soft or narrow. Issues such as beds being made of two singles pushed together, squeaky floors and instances of unclean bedding such as stains, are also highlighted. While many guests enjoyed a good sleep, others noted problems with bed support, improper bed-making and some hygiene concerns. Despite these occasional negatives, the overall perception is that a majority find comfort in the accommodations provided by the Village Hotel Swansea.
Guests' reviews of Village Hotel Swansea paint a largely mixed picture when it comes to the cleanliness of the property. Many guests have praised the hotel for its clean, comfortable rooms and modern decor. The rooms were often described as clean and spacious with fresh towels provided regularly. Additionally, the pool and some communal areas were noted to be well-maintained.
However, there were frequent mentions of areas needing improvement. Many rooms appeared dated and in need of refurbishment. Specific issues included dust on furniture, dirty carpets and unclean bathrooms with mold and stains. The cleanliness of shared spaces like corridors and elevators also received criticism with reports of these areas being messy, unkempt and having a lingering smell.
Overall, while the hotel offers a friendly atmosphere and certain clean facilities, consistency in housekeeping seems to be an area requiring attention.
Visitors to the Village Hotel Swansea commonly commend the staff for their friendliness and helpful nature. Guests frequently note the warm and welcoming atmosphere created by the team, highlighting their polite, respectful and attentive demeanor. The staff in the pub and grill areas, along with the breakfast crew, receive specific praise for their exceptional service. Comments about efficient and knowledgeable employees showcase a level of professionalism throughout the hotel, including the reception and cleaning teams.
However, there are occasional mentions of less favorable experiences, such as reception staff lacking training and instances of rude or unhelpful behavior in the dining area. A few reviews also mention situations where staff appeared overwhelmed and there was a shortage of personnel, particularly in the bar area.
Despite these occasional drawbacks, the overwhelming sentiment is that the staff at Village Hotel Swansea go out of their way to ensure a pleasant stay for guests. Whether making special efforts for celebrations or being consistently accommodating and friendly, the staff's commitment to guest satisfaction remains evident, contributing significantly to the overall positive experience at the hotel.
The reviews of 'Village Hotel Swansea' reveal a mixed experience with their WiFi services. On a positive note, several guests found the WiFi to be great, reliable and strong with some even describing it as working like magic. However, other guests encountered various issues such as weak or spotty signals, difficulty in connecting and the WiFi dropping out frequently. A few guests mentioned that there was no free WiFi available or that the service was only accessible for an additional charge. Some even had to resort to using their mobile hotspots. Overall, while some found the internet service satisfactory, others had a less favorable experience with inconsistent connectivity.
The Village Hotel Swansea boasts a range of gym and leisure facilities that are generally well-regarded by guests. The gym is praised for being spacious, state-of-the-art and extensively equipped, making it ideal for guests looking to maintain their fitness routines. Its ease of access and convenience are noted positively. Guests also appreciate the friendly and helpful staff who contribute to a pleasant workout experience.
Alongside the gym, the hotel features a decent swimming pool, sauna and jacuzzi, all contributing to a relaxing and enjoyable stay. The pool area is highlighted as being clean and well-maintained.
However, some guests note that the gym can get crowded since it is open to the public and noise from the gym can sometimes be disruptive to those staying in rooms nearby. Despite these minor downsides, the overall feedback indicates that the gym and related facilities at Village Hotel Swansea are a strong point, providing everything needed for both casual users and fitness enthusiasts alike.
The pool at the Village Hotel Swansea has received a mix of feedback but predominantly leans towards positive sentiments. Guests frequently describe it as lovely, clean and well-maintained. The heated pool is noted as a nice extra and a great asset for the hotel, contributing to the overall appeal of the facilities.
Many visitors appreciate the pool's cleanliness and the convenience of having both a pool and a gym onsite. The spa, which includes a pool and sauna, is often highlighted as a valuable and enjoyable addition. Positive remarks are made about the pool being a good size and offering a nice place to swim and relax.
However, some guests mention issues such as crowding due to public access, lessons and lane swimming. There are occasional reports of the pool being too cold or not warm enough and a few concerns about the pool area being dirty or cramped. Despite these few negatives, the overall consensus is that the pool adds significant value to the hotel's amenities, providing a pleasant and enjoyable experience for most visitors.
Village Hotel Swansea offers a convenient and accessible parking experience for its guests. The hotel provides free parking on weekends, which is greatly appreciated by visitors. Guests have generally found parking to be easy with plenty of available spaces on-site, making it hassle-free to find a spot right in front of the hotel. Although there are mentions of charges for parking, typically around £5, many reviews appreciated the ample car parking facilities and the good overall parking situation. Despite some occasional fees, the availability of plentiful parking spaces and the ease of access primarily contribute to positive feedback regarding parking at this hotel.
Village Hotel Swansea offers various amenities and activities that cater to families, making it a suitable choice for those traveling with children. The hotel boasts family rooms equipped with suitable amenities, ensuring the comfort and convenience of families with young kids. Reviews highlight that children in groups benefit from promotions like kids eat free, where the little ones can enjoy meals without added costs.
Parents appreciated prompt service, noting instances such as the quick replacement of bottles for newborns. Such thoughtful touches have led to positive experiences with children expressing joy about their stays, describing them as magical. However, some reviews mention soundproofing and space issues, indicating that the rooms might be a bit small for a family of four.
Despite these minor drawbacks, the hotel is praised for being very family-friendly with facilities specifically designed for families, including family timing options and helpful reception staff. Overall, Village Hotel Swansea is recognized for making family visits relaxing and enjoyable, even if there are occasional minor inconveniences.
The Village Hotel Swansea fits well within its three-star rating, offering good value for its category. Staff friendliness is a notable positive aspect, ensuring guests feel welcomed. The rooms, while predictably comfortable, could benefit from a revamp, particularly the bathrooms which are described as outdated. Guests find the predictably standard rooms satisfactory, though there are mentions of a creaky infrastructure and the need for a thorough refurbishment and deep cleaning throughout the hotel.
The facilities, though basic, are deemed good for the price. However, some amenities, especially the pool, tend to get crowded as they are open to the public. This can be a drawback for those seeking a quieter, more private experience. Noise from late-night lorry deliveries can affect evening tranquillity.
While not fantastic, the overall experience is considered good with some guests ranking their stay among the top three they've had. Despite a few areas needing improvement, such as towel replacement and staff awareness, the hotel stands as a reasonable choice within its price range, particularly for budget-conscious travelers.
Village Hotel Swansea generally receives positive feedback for its accessibility features. The hotel offers accessible bathrooms and rooms that cater well to disabled visitors. There are good parking facilities and wheelchair access is mentioned positively. Guests appreciate the range of facilities available, though some have noted confusion regarding accessibility to certain rooms. Additionally, there are occasional issues with room allocation, such as receiving a special needs room when not requested. Nonetheless, the hotel appears to be a good choice for travelers with disabilities, thanks to its thoughtful accommodations.
The Village Hotel Swansea has garnered positive feedback for its indoor pool, which guests frequently describe as lovely, clean and well-kept. The pool area stands out for its cleanliness and good facilities, contributing to a relaxing environment. Many guests have enjoyed their swims, praising the overall experience in the pool. The gym, closely associated with the pool area, also receives compliments for its nice options and a satisfactory community vibe. However, a minor concern about crowding suggests that the pool can get busy at times. Overall, the hotel's indoor pool and adjoining facilities seem to offer a pleasing and agreeable experience for visitors.
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Location
Guests appreciate its proximity to essential locations such as Singleton and Morriston Hospitals and major roads, making it a convenient spot for various needs, whether attending nearby events, meetings or simply exploring the city. The hotel’s strategic position also offers practical amenities like ample parking and on-site facilities, including a bar, Starbucks, gym and pool.
The location is not only ideal for city explorations but also great for those looking to enjoy Swansea’s beach and marina. The surrounding area’s modernity and cleanliness further enhance the overall experience. With friendly staff and comfortable, spacious rooms, the Village Hotel Swansea provides an excellent base for all types of visits to this Welsh city.
Breakfast
However, there were several areas of concern. Some guests found the breakfast overpriced for the variety and quality offered with specific complaints about cold or poorly cooked items such as bacon and scrambled eggs. Refills were sometimes slow and the selection was frequently criticized for being limited, lacking fresh and healthy choices. The breakfast service was occasionally described as chaotic or underprepared, particularly during busy times. Instances of the breakfast room being cold and issues with food temperatures were repeatedly noted.
In summary, while there are highlights to the breakfast at Village Hotel Swansea, such as good quality and ample selection for some, overall improvements in service, variety and freshness are necessary to meet the expectations of all guests.
Dinner
However, consistent complaints about the pricing of the food being on the higher side are frequent. There were also significant remarks about the slow service, especially in the bar area, which left some guests frustrated. The limited and pricey room service menu did not fare well with guests either. A number of visitors were dissatisfied with the quality and preparation of the food, citing cold and badly presented dishes as common issues.
The dining options seemed to disappoint vegetarians and the bar menu was found to be restricted with not enough variety available. Service inconsistency seemed evident with some experiencing prompt room service while others faced delays both in the restaurant and bar service.
Overall, while the atmosphere of the dining areas at Village Hotel Swansea received positive feedback, there are notable areas for improvement in service quality, pricing and menu variety to ensure a consistently good dining experience for all guests.
Rooms
The hotel's staff received commendations for their friendliness and helpfulness, which enhanced the overall guest experience. Additionally, rooms on higher floors were noted for their good views and comfortable settings, adding to a positive stay.
However, the rooms were often described as outdated and in need of refurbishment. Common complaints included cleanliness issues, such as dust, stains and mold, as well as maintenance problems like faulty air conditioning, lights not working and lingering unpleasant odors. Noise from the car park, pool or nearby gym also affected some guests' comfort. Furthermore, some rooms were either too hot or cold and housekeeping services were occasionally inconsistent with reports of rooms not being cleaned daily or adequately.
Despite these mixed reviews, the spaciousness and comfort of the rooms, combined with the friendly staff, were recurring themes pointing to a generally satisfactory stay for many guests at Village Hotel Swansea.
Beds
Cleanliness
However, there were frequent mentions of areas needing improvement. Many rooms appeared dated and in need of refurbishment. Specific issues included dust on furniture, dirty carpets and unclean bathrooms with mold and stains. The cleanliness of shared spaces like corridors and elevators also received criticism with reports of these areas being messy, unkempt and having a lingering smell.
Overall, while the hotel offers a friendly atmosphere and certain clean facilities, consistency in housekeeping seems to be an area requiring attention.
Staff
However, there are occasional mentions of less favorable experiences, such as reception staff lacking training and instances of rude or unhelpful behavior in the dining area. A few reviews also mention situations where staff appeared overwhelmed and there was a shortage of personnel, particularly in the bar area.
Despite these occasional drawbacks, the overwhelming sentiment is that the staff at Village Hotel Swansea go out of their way to ensure a pleasant stay for guests. Whether making special efforts for celebrations or being consistently accommodating and friendly, the staff's commitment to guest satisfaction remains evident, contributing significantly to the overall positive experience at the hotel.
Wi-Fi
Gym
Alongside the gym, the hotel features a decent swimming pool, sauna and jacuzzi, all contributing to a relaxing and enjoyable stay. The pool area is highlighted as being clean and well-maintained.
However, some guests note that the gym can get crowded since it is open to the public and noise from the gym can sometimes be disruptive to those staying in rooms nearby. Despite these minor downsides, the overall feedback indicates that the gym and related facilities at Village Hotel Swansea are a strong point, providing everything needed for both casual users and fitness enthusiasts alike.
Pool
Many visitors appreciate the pool's cleanliness and the convenience of having both a pool and a gym onsite. The spa, which includes a pool and sauna, is often highlighted as a valuable and enjoyable addition. Positive remarks are made about the pool being a good size and offering a nice place to swim and relax.
However, some guests mention issues such as crowding due to public access, lessons and lane swimming. There are occasional reports of the pool being too cold or not warm enough and a few concerns about the pool area being dirty or cramped. Despite these few negatives, the overall consensus is that the pool adds significant value to the hotel's amenities, providing a pleasant and enjoyable experience for most visitors.
Parking
Family
Parents appreciated prompt service, noting instances such as the quick replacement of bottles for newborns. Such thoughtful touches have led to positive experiences with children expressing joy about their stays, describing them as magical. However, some reviews mention soundproofing and space issues, indicating that the rooms might be a bit small for a family of four.
Despite these minor drawbacks, the hotel is praised for being very family-friendly with facilities specifically designed for families, including family timing options and helpful reception staff. Overall, Village Hotel Swansea is recognized for making family visits relaxing and enjoyable, even if there are occasional minor inconveniences.
3 Star
The facilities, though basic, are deemed good for the price. However, some amenities, especially the pool, tend to get crowded as they are open to the public. This can be a drawback for those seeking a quieter, more private experience. Noise from late-night lorry deliveries can affect evening tranquillity.
While not fantastic, the overall experience is considered good with some guests ranking their stay among the top three they've had. Despite a few areas needing improvement, such as towel replacement and staff awareness, the hotel stands as a reasonable choice within its price range, particularly for budget-conscious travelers.
Accessible
Indoor Pool
Yes, Village Hotel Swansea has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Village Hotel Swansea.
No, Village Hotel Swansea doesn't allow dogs.
Yes, parking facilities are available at Village Hotel Swansea.
Yes, Village Hotel Swansea has a gym.
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