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Summary of reviewsHotel & Medi-Spa Biały Kamień, nestled in the picturesque Iser Mountains, stands out as an excellent retreat offering exceptional views and a serene atmosphere. Its prime hillside location near the Skywalk provides stunning panoramas of Mount Sofia and the Sudeten mountains while being conveniently close to the town center of Świeradów, accessible within a 10-minute walk. The peaceful and secluded environment, combined with nearby hiking and tourist trails, makes it ideal for both relaxation and adventure.
The hotel's breakfast offerings receive high praise for their delicious and diverse selection, featuring regional specialties and fresh, local products. The breakfast buffet is consistently noted for its variety and quality with something to cater to everyone’s taste. Dinner services are similarly commended for their rich flavors and culinary creativity, offering sophisticated à la carte options and a well-received buffet. The dining experience is further enhanced by the professional service and charming restaurant ambiance with occasional live performances adding to its charm.
Accommodation at the hotel is highlighted for its cleanliness, modern amenities and comfort. Rooms are described as well-equipped, tastefully decorated and often spacious with stunning mountain views. The clean and tranquil environment of the rooms, coupled with the friendly and helpful staff, enhances the overall guest experience. Although a few minor issues like small room sizes in older sections are mentioned, the overarching sentiment is very positive.
Guests consistently commend the hotel’s cleanliness, noting the immaculate conditions in rooms and communal areas, including the pool and wellness zones. The hotel staff is frequently described as friendly, professional and attentive, contributing significantly to the positive stay experience.
The wellness and spa facilities at Hotel & Medi-Spa Biały Kamień are major highlights, described as top-notch with a range of rejuvenating treatments and a peaceful atmosphere. The spa’s clean design, diverse treatments and features like the outdoor hot tub, pools, saunas and salt cave are particularly appreciated. The pool area, featuring both indoor and outdoor options, is well-maintained and showcases breathtaking mountain views. Families especially value the child-friendly facilities, including dedicated play areas and engaging activities for children, making it an ideal destination for family vacations.
Parking services, including electric vehicle charging stations, add convenience for guests. Although parking spaces can be tight and fees apply, the availability and ease of parking are generally well-received.
In summary, Hotel & Medi-Spa Biały Kamień offers a beautifully located, clean and well-equipped retreat with excellent dining, comfortable rooms, top-notch wellness facilities and friendly staff, making it a fantastic choice for both restful getaways and active mountain holidays. Show more
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Categories
Hotel with EV Charging Stations
Hotel with Rooms With Jacuzzi / Hot-tub
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Indoor Pool Children's Pool
Business Hotel
Hotel with Parking
EV charging stations
Accessible Hotel
4-Star Hotel
Hotel with Children's Pool
Hotel with Indoor Pool
Room Types
Executive Twin RoomA room with a 32'' LCD TV.
The room is located in the 3-star part of the hotel.
Deluxe Double RoomSpacious, equipped with a 32'' LCD TV and overlooking Polana Izerska.
The room is located in the 4-star part of the hotel.
Luxury Double RoomWith a separate bedroom and a living room, offering views of the Biały Kamień Mountain and Świeradów panorama. Available with a fireplace or a balcony.
The room is located in the 3 star part of the hotel.
Suite with Spa BathThis spacious suite features a living room with a bar and a kitchenette, a bedroom with a king size bed, a wardrobe and a bathroom with a shower and a spa bath. All rooms have a beautiful mountain view. There is a 32-inch flat-screen TV in each room, including a bathroom. Further facilities include a fireplace and a safety deposit box. Guests get free access to the wellness zone.
Large Family RoomThis family room features a sofa, air conditioning and satellite TV. There are panoramic windows windows offering a view of the Izerskie Mountains or Polana Izerska. Mineral water is provided.
The room is located in the 4-star part of the hotel.
Suite with SaunaThis exclusive suite features James Bond Skyfall movie decoration details, such as posters, game and books. Guests can relax in a sauna or in a hot tub, as well as in the large seating area with a Sound System and a BluRay player. The bathroom features a shower, a hairdryer and exclusive BVLGARI cosmetics.
Double Room with Mountain ViewOffering free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned double room offers a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe, a safe deposit box as well as mountain views. The unit has 1 bed.
Family Room with Mountain ViewFeaturing free toiletries and bathrobes, this family room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned family room features a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe, a safe deposit box as well as mountain views. The unit has 2 beds.
Guest Reviews
9.2
Excellent
Location
Nestled in the picturesque Iser Mountains, Hotel & Medi-Spa Biały Kamień offers an ideal retreat with exceptional views and a serene atmosphere. The hotel's prime location, perched on a hill and adjacent to the Skywalk, provides stunning panoramas of Mount Sofia, the surrounding forest and distant peaks of the Sudeten mountains. Guests praise the proximity to the town center of Świeradów, which is reachable within a 10-minute walk, along with nearby hiking and tourist trails, making it an excellent base for mountain adventures and excursions.
Reviews highlight the peaceful, secluded nature of the area, perfect for those seeking relaxation and a break from the hustle and bustle of daily life. The hotel's setting on a wooded mountain slope adds to its charm, offering tranquil environments for short vacations enriched with great views right from the rooms and wellness areas.
Despite a small parking lot and some views marred by visible parking spaces or rock walls, the overall feedback is overwhelmingly positive. Guests are impressed by the beautiful surroundings, the clean and quiet environment and the ease of accessing local attractions like the gondola lift and Sky Tower.
In summary, Hotel & Medi-Spa Biały Kamień boasts a beautiful location, fantastic for hiking, cycling and enjoying the scenic beauty of Świeradów-Zdrój, making it a wonderful choice for both restful getaways and active holidays.
Breakfast
Hotel & Medi-Spa Biały Kamień consistently receives high praise for its breakfast offerings. Guests frequently describe the breakfasts as delicious, diverse and of exceptional quality. The breakfast buffet is noted for its richness and wide selection, ensuring something for everyone, including regional specialties and fresh, local products. Dishes are consistently replenished and prepared to a high standard with options such as freshly made omelets and delicious homemade bread. Many reviewers highlight the variety and freshness of the meals, pointing out the diverse selection of fruits, vegetables, dairy products and regional delicacies. The breakfast experience at this hotel is not only abundant and satisfying but also a true feast for connoisseurs of good taste, leaving nothing to be desired.
Dinner
Hotel & Medi-Spa Biały Kamień offers an exceptional culinary experience, highly praised for its delectable meals and top-notch service. The breakfast and dinner selections are described as delicious, varied and plentiful with a diverse array of dishes that cater to all tastes. The kitchen excels, delivering high-quality, freshly prepared meals, often highlighted for their rich flavors and culinary creativity. Diners have commended the restaurant's atmosphere, saying it enhances the overall dining experience.
The à la carte options, recommended for food lovers, are particularly noted for their sophistication and variety, including regional specialties and generous portions of well-presented dishes. The dinner buffet is another standout, offering great value and a wide selection of foods that leave gourmets thoroughly satisfied. Occasional live performances during dinner add an extra layer of enjoyment.
Guests appreciate the meticulous attention to detail from the kitchen staff and the professional service within the restaurant, making every meal a pleasant experience. The restaurant also includes an impressive selection of cocktails and creative beverages, further elevating the dining experience.
While prices can be on the higher side, the quality and variety of the food often justify the cost, making it a recommended stop for those visiting the hotel. The dining facilities are backed by a beautiful setting with some dining experiences offering stunning views of the surrounding mountains. Overall, the food and dining service at Hotel & Medi-Spa Biały Kamień receive high marks for delivering an outstanding culinary experience.
Rooms
Hotel & Medi-Spa Biały Kamień receives overwhelmingly positive feedback regarding its rooms. Guests frequently highlight the cleanliness with many describing the rooms as very clean and well-maintained. The rooms are also noted for being well-equipped, often featuring modern amenities such as showers with hydromassage and dual TVs. Additionally, the comfort level is highly praised with several reviews mentioning comfortable beds, cozy atmospheres and functional layouts.
The design and decor of the rooms are appreciated with descriptors such as nicely furnished, tastefully decorated and modern being commonly used. Many guests enjoy the spaciousness of the rooms, although a few note that rooms in the older part of the hotel can be somewhat small. Nonetheless, the overall ambience is described as luxurious with some rooms offering beautiful views of the mountains and surroundings.
Guests also appreciate the quietness and tranquility of the rooms, contributing to a restful stay. The service and staff receive commendations for their friendliness and helpfulness, enhancing the overall experience. Additional facilities, such as the spacious wellness zone and well-organized SPA, are also well-received by visitors.
Despite a few mentions of smaller or outdated rooms in certain parts of the hotel, the general consensus is that Hotel & Medi-Spa Biały Kamień offers a high standard of accommodation with modern, clean and comfortable rooms suitable for a satisfying and relaxing stay.
Beds
Hotel & Medi-Spa Biały Kamień has garnered a variety of opinions about its beds from guests. Many reviews highlight the comfort of the beds, often describing them as very comfortable and cozy, which ensures excellent sleep quality. Guests frequently mention that the comfortable beds contributed positively to their stay with some describing the mattresses as super soft, leading to an overall high bed comfort level.
On the flip side, there are reports of narrow and sometimes hard beds. Some guests found the double beds to be narrower than expected with some mentioning that they were only 140cm wide. Additionally, the mattresses have received mixed feedback; while some guests praised their softness, others felt they were too soft or sagging, which diminished their comfort. There were also mentions of uncomfortable pillows and deforming mattresses, which led to discomfort for some visitors, especially those sharing a bed.
Overall, while the majority find the beds at Hotel & Medi-Spa Biały Kamień to be comfortable and conducive to a good night's sleep, a few guests felt the need for improvement in terms of mattress firmness and bed width.
Cleanliness
Hotel & Medi-Spa Biały Kamień consistently impresses guests with its impeccable cleanliness. Reviews frequently highlight the hotel's very clean and tidy rooms, which are maintained daily to a high standard. Many guests appreciate the neat and well-maintained environment throughout the entire property, including the pool and wellness areas. The hotel is described as absolutely clean with a modern and luxurious design that adds to its overall appeal.
Guests feel comfortable and welcome in the clean, beautifully scented accommodations, which are frequently mentioned as a standout feature. The friendly and attentive staff contribute to the immaculate upkeep, enhancing the stay's comfort and relaxation aspects. Even in adverse weather, the outdoor hot tub remains a clean and functional retreat.
While a few minor issues are noted, such as small room sizes or occasional furniture stains, the hotel's cleanliness and orderliness generally receive high praise. The overall atmosphere is calm and aesthetically pleasing, making Hotel & Medi-Spa Biały Kamień a recommended destination for those prioritizing hygiene and cleanliness during their stay.
Staff
The staff at Hotel & Medi-Spa Biały Kamień receive glowing praise from guests for their friendliness, cheerfulness and professionalism. Visitors frequently highlight the exemplary and attentive service provided throughout the hotel, from the reception to the restaurant. The personnel are consistently described as accommodating, smiling and always ready to help, which greatly enhances the overall guest experience. Many reviews note the staff's warmth and dedication with some specifically mentioning their willingness to address any issues promptly and efficiently. The team’s competence, language skills and courtesy are also important aspects appreciated by guests. Overall, the hotel staff's commitment to creating a welcoming and pleasant atmosphere is a significant highlight, contributing positively to guest satisfaction.
Wi-Fi
When staying at Hotel & Medi-Spa Biały Kamień, guests can enjoy the convenience of free wireless internet accessible throughout the hotel, including the rooms. The Wi-Fi is generally easy to access and stable, ensuring that for the most part, your online activities will go smoothly. However, there are occasional reports of the internet being weak or acting up sometimes, which may affect those who require a consistently strong connection. Overall, the Wi-Fi availability adds a significant level of convenience to the stay, despite some minor connectivity issues.
Spa
At Hotel & Medi-Spa Biały Kamień, the wellness and spa facilities receive high praise from guests. Visitors consistently describe the spa and wellness area as "wonderful," "fantastic," "amazing," and "perfect." The varied opportunities offered are highlighted with many appreciating the diverse range of wellness services available. Notably, the spa area is mentioned for its cleanliness, diverse treatments and beautiful design, which includes features such as a hot outdoor jacuzzi, pools, saunas and a salt cave.
The wellness area is well-equipped and offers a peaceful atmosphere, especially in the mornings. Guests find the spa to be a perfect place for relaxation and recharging with amenities available from morning until late evening. The facility's quality dining options and helpful, friendly staff further enhance the overall experience.
Among the notable elements, visitors are charmed by the sauna ceremonies, gong concerts and massage services, although some felt the massages were priced on the higher side. The well-organized layout and cleanliness of the spa zones contribute positively to the guest experience.
Overall, the spa and wellness center at Hotel & Medi-Spa Biały Kamień stands out as a top-notch, high-quality place for guests to unwind and enjoy a wide range of rejuvenating treatments with impressive mountain views.
Pool
Hotel & Medi-Spa Biały Kamień impresses visitors with its well-maintained, clean and modern pool area, featuring both indoor and outdoor pools. Guests frequently commend the relaxing ambiance and breathtaking views of the mountains, especially from the outdoor pool and jacuzzi. The pool area is described as perfect, lovely and fantastic with modern facilities including saunas and whirlpools that enhance the wellness experience. Families with children appreciate the separate areas designed for different age groups, although some mention that the children’s pool can get noisy and crowded.
The water quality in the pools is consistently praised for being clean and slightly warm, contributing to a cozy and enjoyable swim. A few guests noted the pool might be on the smaller side, yet it doesn't detract from the overall positive experience. The wellness zone, inclusive of a large hot tub and sauna, is highly appreciated for its beauty and tranquility. The friendly and attentive staff, alongside professional massage therapists, add to the level of relaxation and care guests receive.
While a few reviews mention occasional overcrowding and the presence of many families, the overall sentiment remains highly favorable. Guests frequently recommend the pool and spa areas, underscoring their excellent condition and the luxurious atmosphere of the hotel.
Parking
Hotel & Medi-Spa Biały Kamień offers a variety of parking options, including ample and convenient parking right in front of the hotel entrance. Guests appreciate the availability of parking spaces and the ease of finding a spot with smooth and easy parking being common remarks. For those driving electric cars, there is a charging station available at the hotel, adding to the convenience.
While parking is generally seen as good and even affordable, it's worth noting that parking fees do apply, typically around 10 PLN. Some reviews mention that these fees were not clearly displayed initially. Despite the reasonable price, the parking area can sometimes feel small and crowded, particularly during busy periods and some guests found the lot to be a bit tight.
Overall, the hotel provides a decent and practical parking solution with the added perk of electric car charging facilities, though it may be wise to be prepared for potential fees and limited space during peak times.
EV charging stations
Hotel & Medi-Spa Biały Kamień offers a range of convenient amenities, particularly for guests traveling with electric vehicles. The hotel boasts electric vehicle charging stations, ensuring guests can easily recharge their cars during their stay. The availability of several EV charging points highlights the hotel's commitment to sustainability and eco-friendliness. Additionally, the presence of a restaurant EV charging facility adds further convenience. Guests can rest assured knowing that electric car chargers are readily accessible, enhancing the overall travel experience at this eco-conscious destination.
Family
Hotel & Medi-Spa Biały Kamień emerges as an ideal destination for families, particularly those with young children. The hotel boasts an impressive range of child-friendly facilities that make it stand out. Children can delight in the dedicated playroom, children's corner and outdoor playground, ensuring they remain entertained throughout their stay. The warm and welcoming approach to children by the staff adds to the family-friendly ambiance.
The wellness area includes unique features like a children's sauna and pool complete with a slide, making it a hit among both kids and their parents. The hotel goes the extra mile with a diverse and original range of activities and surprises for children, including an animator to keep them engaged. Families can enjoy a calm atmosphere punctuated by pleasant evening concerts, adding a touch of charm to their experience.
Rooms are spacious and well-suited for family needs with various family rooms available to accommodate different family sizes comfortably. The cuisine caters to a variety of dietary preferences, including vegan and omnivorous options, ensuring everyone can find something they love.
In summary, Hotel & Medi-Spa Biały Kamień is a fantastic choice for families seeking a friendly, engaging and child-centric environment, making it a top recommendation for those traveling with kids.
4 Star
Hotel & Medi-Spa Biały Kamień has certainly made an impression as a luxurious getaway with many guests praising its high standards and comfort. This four-star hotel truly lives up to its rating with modern, functional rooms that are both comfortable and well-equipped, offering beautiful views. Cleanliness is a notable highlight, as everything is impeccably maintained.
The setting is described as luxurious and the overall package seems unbeatable for many visitors. Guests are particularly fond of the upscale restaurant, which delivers high-quality dining experiences, although some feel that the prices for meals and drinks are a bit steep for a four-star establishment.
Service-wise, the hotel is highly recommended with attentive staff and a particularly courteous cleaning team. While some reviews suggested higher expectations typical of a four-star hotel, most agree that the facilities and services provided meet these standards well.
Overall, Hotel & Medi-Spa Biały Kamień offers a high level of comfort and quality in a clean, beautifully maintained setting, making it an ideal spot for rest and relaxation.
Rooms with Jacuzzi / Hot-Tub
Hotel & Medi-Spa Biały Kamień offers a delightful and relaxing experience with its range of jacuzzi and hot tub facilities. Guests frequently praise the outdoor jacuzzis, highlighting their functionality even in bad weather and the picturesque mountain views they offer. The spa area is noted for a variety of jacuzzi options, including indoor and outdoor whirlpools, making it easy to find a spot to unwind. Many reviews mention the lovely and beautiful outdoor jacuzzi spaces, as well as the overall pleasant conditions of the pool and sauna areas. The hot tubs and saunas receive positive feedback for their warmth and cleanliness. However, some guests feel that the water quality in the whirlpools could be improved and note occasional overcrowding. Despite these minor issues, the jacuzzi and spa amenities at Hotel & Medi-Spa Biały Kamień generally provide a superb and relaxing experience for visitors.
Business
Hotel & Medi-Spa Biały Kamień offers an array of facilities and services suitable for business travelers. The establishment provides several meeting rooms, conference rooms and a fully-equipped business center to accommodate various business events and encounters. The business amenities and services are of good quality, making it a favorable location for business purposes. The hotel includes a business lounge and offers Wi-Fi service, ensuring convenient connectivity during meetings and events. Additionally, the on-site restaurant is noted for its efficient and pleasant service.
While primarily recognized as a spa hotel, it still caters to business travelers with excellent facilities. Many have found it ideal for business trips, though it’s not traditionally a business-focused property. An additional fee may apply for some business services, but overall, Hotel & Medi-Spa Biały Kamień effectively balances the needs of both relaxation and business-oriented guests.
Accessible
Hotel & Medi-Spa Biały Kamień offers commendable accessibility for guests with disabilities. The hotel boasts accessible rooms and facilities, ensuring ease of movement throughout the premises. Notable amenities such as the swimming pool and wellness center are also accessible from different sections of the hotel. Guests found the facilities to be clean and well-maintained. The hotel staff received high praise for their friendliness and helpfulness, contributing positively to the overall experience. Despite challenges with parking, the hotel is consistently described as easily navigable and wheelchair accessible, ensuring a comfortable stay for all guests.
Children's Pool
Hotel & Medi-Spa Biały Kamień is an excellent choice for families with children, featuring both indoor and outdoor pools that cater to young visitors. The children's pool, which includes a slide, offers warm water and good conditions for kids to enjoy. Parents can relax knowing that the hotel is child-friendly with a dedicated pool section for the little ones. Additionally, there are many activities organized specifically for children and animators are available to keep them entertained. The hotel's environment is thoughtfully designed, allowing families to navigate easily without needing to use a baby stroller indoors. Furthermore, welcoming gifts for children add a special touch to the family-friendly atmosphere. The presence of saunas and a small SPA ensures that adults can indulge in some relaxation as well. Overall, the hotel provides an ideal setting for a family vacation, offering both fun and convenience for children and their parents.
Indoor Pool
Hotel & Medi-Spa Biały Kamień offers an excellent indoor swimming experience for guests. The indoor pool is consistently praised for its cleanliness, providing a pristine environment for swimmers. Many guests appreciate the heated feature, which makes swimming pleasant regardless of the season. Although opinions on the pool size vary with some describing it as small and others noting it as large, the general consensus is that it is sufficient for a good swim. The pool area, often mentioned alongside the inviting glass sauna, contributes to the overall relaxing atmosphere. The facility successfully accommodates the needs of those looking to enjoy a refreshing swim during their stay.
Honeymoon
The Hotel & Medi-Spa Biały Kamień is highly recommended for honeymooners seeking a romantic getaway. The hotel offers a dedicated honeymoon package and a range of services tailored to couples. Guests who have visited frequently mention the romantic setting as ideal for special occasions and anniversaries. The beautiful honeymoon suite and special treatments make it a perfect choice for newlyweds. Reviews consistently highlight the hotel's capacity to deliver a memorable and romantic honeymoon experience. Overall, the facilities and amenities at Hotel & Medi-Spa Biały Kamień are praised for creating a wonderful atmosphere for a honeymoon with many guests expressing their intent to return.
Romantic
Nestled in a picturesque location, Hotel & Medi-Spa Biały Kamień offers a delightful retreat for those seeking a romantic getaway. The hotel boasts extraordinary views that enhance its relaxing and lovely atmosphere, making it a suitable choice for honeymooners or couples looking for a romantic setting. The ambiance is often described as highly romantic with the property exuding tasteful furnishings and an overall romantic vibe.
Guests find the atmosphere perfect for a romantic weekend and often highlight the pleasant and relaxing environment. The larger suites come highly recommended for that extra touch of luxury. The hotel rooms are described as perfect, providing excellent value for a memorable stay. Many visitors express a desire to return, drawn by the romantic charm and appeal of Biały Kamień.
Yes, Hotel & Medi-Spa Biały Kamień has pool(s) that belong to one or more of the following categories: Indoor Pool, Children's Pool.
Yes, a spa is available at Hotel & Medi-Spa Biały Kamień.
No, Hotel & Medi-Spa Biały Kamień doesn't allow dogs.
Yes, parking facilities are available at Hotel & Medi-Spa Biały Kamień.
No, Hotel & Medi-Spa Biały Kamień doesn't have a gym.