Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsThe Gotthard Therme Hotel & Conference provides an inviting and pleasurable stay, frequently receiving commendation for its prime location, dining experiences and general ambiance.
The hotel's setting is particularly praised for its serene and picturesque environment, nestled near Őrség National Park. Guests appreciate the tranquility of the former monastery garden and park, as well as the convenient proximity to the city center. The location is perfect for both local exploration and cross-border adventures to nearby Austria and Slovenia with the direct connection to the thermal bath being a notable highlight.
The dining at the hotel is another standout feature. The breakfast buffet receives high marks for its abundant and delicious offerings with a variety catering to diverse tastes. Dinner is equally celebrated with guests enjoying the rich array of regional and modern dishes. Despite minor critiques on occasional saltiness or temperature issues, the quality and variety of the food add significant value to the guest experience.
Accommodations at the hotel are well-received with rooms noted for their spaciousness, modern furnishings and cleanliness. Guests enjoy comfortable beds, tasteful decor and amenities such as balconies and large bathrooms. Although there are occasional reports of wear and insufficient cleaning, the overall consensus is positive, highlighting the effectiveness of daily maintenance and room appeal.
Cleanliness is generally seen as a strong point of the hotel, particularly in the rooms and spa areas. However, some guests have reported lapses in housekeeping and issues with the indoor pools' cleanliness. Despite these occasional setbacks, the staff is often recognized for their friendliness and dedication, enhancing the overall experience.
The spa facilities offer mixed reviews. While they are appreciated for their organization and maintenance, issues such as crowding, noise and water temperature have been noted. Similarly, the pool facilities are well-regarded for family use and relaxation potential but could benefit from more consistent cleanliness and better water temperature management.
Parking is another strength with ample and convenient parking spaces available. Family-friendly features are numerous, including special requests fulfillment, child-specific activities and pet accommodations, making the hotel a favored choice for family vacations.
The beds receive mixed reviews with many guests finding them comfortable, though some found the mattresses too soft or the pillows too hard. The hotel's four-star rating has elicited varied opinions with some guests feeling it meets the standard, while others believe there's room for improvement to match other four-star establishments.
In summary, Gotthard Therme Hotel & Conference is highly regarded for its picturesque location, dining experiences and family-friendly amenities. Some areas, particularly cleanliness and pool maintenance, could see improvement. Overall, it offers a relaxing and enjoyable stay with excellent service and appealing accommodations. Show more
Read review summaries for all categories
Categories
Hotel with EV Charging Stations
Hotel with Spa
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Indoor Pool Pool Water Slide Outdoor Pool
Hotel with Free Wi-Fi
Business Hotel
Hotel with Parking
EV charging stations
Accessible Hotel
Hotel with Gym
Hotel with Tennis Courts
4-Star Hotel
Hotel with Outdoor Pool
Hotel with Pool Water Slide
Hotel with Indoor Pool
Room Types
Superior Double Room with BalconyThis air-conditioned triple room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a balcony with garden views. The unit has 1 bed.
Superior Deluxe Double or Twin Room with BalconyOffering free toiletries and bathrobes, this twin/double room includes a private bathroom with a bath, a shower and a hairdryer. This twin/double room has air conditioning, a tea and coffee maker, a flat-screen TV with cable channels and a balcony. The unit has 1 bed.
Family Room with BathroomFeaturing free toiletries and bathrobes, this family room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned family room features a flat-screen TV with cable channels, a wardrobe, a safe deposit box, a carpeted floor as well as garden views. The unit has 1 bed.
About Gotthard Therme Hotel & Conference
License: SZ19000221
Guest Reviews
8.2
Very Good
Location
The Gotthard Therme Hotel & Conference boasts a prime location that guests truly appreciate. Nestled in a serene and picturesque environment, the hotel offers an ideal setting for relaxation and exploration. The immediate surroundings include a romantic and hilly wooded landscape adjacent to the Őrség National Park. A former monastery garden and a lovely park provide tranquil spaces for leisurely strolls.
The hotel's proximity to the city center, just a short walk through the park, ensures easy access to urban amenities while maintaining a quiet and pleasant atmosphere. Guests find the location perfect for both short local trips and longer hikes with easy access to nearby Austria and Slovenia for those seeking cross-border adventures. The direct connection to the thermal bath is another highlight, making it a great spot for swimming and wellness activities.
With a peaceful setting on the outskirts of town and beautiful green parks nearby, Gotthard Therme Hotel & Conference offers a perfect blend of natural beauty and convenient location. Whether embarking on local hiking trips or simply enjoying the calming environment, guests repeatedly note the hotel's excellent location, making it a well-recommended destination.
Breakfast
Guests have overwhelmingly positive feedback about the breakfast at Gotthard Therme Hotel & Conference. The breakfast buffet is frequently described as excellent, abundant and delicious, offering both good quality and quantity. The variety is extensive, catering to diverse tastes with a wide selection that ensures there's something for everyone. Highlights include particularly good coffee, superb scrambled eggs and tuna spread and a rich half-board selection. Additionally, the breakfast is often paired with dinner, which is also highly praised for its diversity and tastiness. Minor critiques mentioned include occasional limited fruit options and slight discrepancies in breakfast timings. Overall, the food quality and diversity make the breakfast experience at Gotthard Therme Hotel & Conference stand out.
Dinner
The dinner experience at Gotthard Therme Hotel & Conference has garnered solid praise from guests, highlighting a delightful culinary journey. The diners consistently applaud the food as very good or excellent, underscoring both the delicious taste and the high standard of meals. The buffet-style dinner offers a rich array of options, ensuring something for everyone with a diverse mix of regional Hungarian dishes and modern cuisine. The variety of dishes changes every evening, catering to varied palates and offering ample choices to guests.
Visitors particularly appreciate the versatile and plentiful options available at the buffet, describing the dinner as varied and plentiful with top-notch quality. The food is described as very rich and tasty with many guests finding the dinner to be perfect or phenomenal. Additionally, the dinner presentations often include high-standard foods that impress with both their flavor and range.
Despite the generally positive feedback, some guests have noted occasional issues such as food being slightly salty or dinners not as hot as preferred. There were also a few remarks on the deterioration of variety over the past couple of years. Nonetheless, most reviews emphasize the overall delight and satisfaction with the dining experience with numerous commendations on the excellent local cuisine and the quality of the dinner and breakfast buffet.
In summary, Gotthard Therme Hotel & Conference excels in providing a varied and high-quality dining experience, making it a praised component of the guest stay, despite occasional minor drawbacks.
Rooms
Gotthard Therme Hotel & Conference boasts an array of commendable attributes when it comes to their accommodations. Guests frequently highlight the spaciousness, modern furnishings and cleanliness of the rooms. Many visitors appreciate the comfortable beds, well-equipped amenities and tasteful decor. Several rooms come with lovely balconies and enjoyable views, further enhancing the guest experience.
Despite the occasional note of some rooms showing signs of wear or lacking thorough cleaning, the majority consensus paints a picture of bright, stylish and inviting spaces. The air-conditioned rooms with large bathrooms, often featuring both bathtubs and showers, stand out as particularly appealing.
Daily cleaning keeps most rooms tidy and the well-maintained nature of the accommodations generally leaves visitors satisfied. Practical elements, such as refrigerators and separate toilets, add to the convenience and comfort. Overall, the spacious, modernly furnished rooms cater well to guests' needs, offering a serene and aesthetically pleasing environment for a retreat or conference stay.
Beds
Gotthard Therme Hotel & Conference boasts a range of comfortable beds with many guests praising the softness and coziness of the mattresses. However, some found the mattresses too soft for their preference, notably in terms of support for those with lower back pain. While the soft mattresses have garnered positive feedback for their comfort, a few reviews mentioned that the beds were made poorly in the room and that the pillows were too hard. Additionally, there were mixed feelings about the firmness with some suggesting that the mattresses could be slightly more firm or comfortable. Despite minor issues, the overall sentiment leans towards an enjoyable and restful sleeping experience at the hotel.
Cleanliness
Gotthard Therme Hotel & Conference boasts an impressive level of cleanliness, often cited by many guests as being exceptionally clean throughout the premises. The rooms, in particular, receive high marks for their pristine condition, often described as very clean, well-maintained and spacious. The spa area also maintains high standards of cleanliness, providing a relaxing and sanitary environment for visitors.
However, guest experiences with room service have been mixed. Some visitors noted that cleanliness was lacking at times with reports of dust, dirt and infrequent cleaning practices. There were instances where rooms were not cleaned after the first day or where room cleaning amounted to little more than emptying trash cans. Additionally, the indoor pools drew some critical comments regarding cleanliness and water quality.
Overall, while the hotel is recognized for its cleanliness and beautiful maintenance in many areas, there are occasional lapses that affect the overall consistency and guest satisfaction. Nevertheless, both the hotel and its staff generally receive positive feedback for their friendly service and clean accommodations.
Staff
The staff at Gotthard Therme Hotel & Conference consistently receives glowing praise for their friendliness and helpfulness. Guests frequently describe the hotel team as accommodating, polite and exemplary in their service. From the reception to the restaurant and bar, the staff’s courteous and attentive nature leaves a lasting positive impression. Specific mentions highlight individuals, such as Nora at reception, for exceptional service. The head chef's personal attention to guests' dietary needs also underscores the commitment to making visitors feel cared for.
While the majority of comments commend the staff's professionalism and kindness, there are minor notes of criticism. A young bartender showed a lack of engagement and some staff members struggled with language barriers, particularly in understanding English and German. Additionally, there were isolated incidents of the staff appearing overwhelmed or coming off as arrogant. Despite these few drawbacks, the general consensus remains overwhelmingly positive with many guests stating that the friendly and supportive nature of the staff significantly enhances their overall experience at the hotel.
Spa
The spa facilities at Gotthard Therme Hotel & Conference receive mixed reviews from guests. Positively, the spa is often described as great, nice and well-maintained, offering a good level of relaxation, particularly for children. Features like the clean and spacious areas, along with the well-organized thermal sections and pleasant thermal baths, stood out for many visitors. The massage services in the thermal bath come highly recommended.
However, several guests felt that there is room for improvement. Some reviews noted that the thermal bath can be small, crowded and occasionally noisy or not very clean. The water temperature in the thermal bath was also mentioned as relatively cold by some visitors and the early closing times of the spa and its lack of availability in the morning were points of contention.
Access to the thermal spa via the hotel garden turnstile with an electronic bracelet was appreciated, but some guests were disappointed with the outdated conditions and limited operating times. Additionally, connectivity issues, such as an out-of-order turnstile between the hotel and the spa, were highlighted.
Overall, while the spa offers a generally pleasant experience, certain aspects like cleanliness, water temperature and operating times need to be addressed to ensure a consistently satisfying visit.
Pool
Gotthard Therme Hotel & Conference offers a mix of experiences when it comes to its pool facilities. The pools are generally appreciated for their ample size and suitability for families, making them great for relaxing. Indoor pools are particularly noted for their good size and guests enjoy relatively few crowds, sufficient sunbeds and umbrellas. The thermal baths and the beautiful pool areas are a definite highlight and supportive amenities like bathrobes and beverages available throughout the day, including coffee, juices and flavored water, add to the comfort.
However, there seem to be recurring issues with water temperature, as many guests find the pool and spa water to be on the cooler side. Maintenance closures have also affected the availability of certain pools and slides, which might disappoint those seeking a full range of aquatic activities. Cleanliness and the availability of loungers have been noted as inconsistent with some guests encountering unclean pools and a shortage of deck chairs.
Despite some operational hiccups, the hotel's location near the city and the overall relaxation potential of the pools contribute positively to the guest experience.
Parking
Gotthard Therme Hotel & Conference generally receives positive feedback regarding its parking facilities. Guests appreciate the ample free parking available behind the hotel and mention that there are plenty of parking spaces overall. The convenient parking spots right in front of the hotel's entrance add to the ease of access. While the parking area is largely praised for its availability and convenience, a few guests mentioned the lack of electric vehicle charging and occasional occupancy by spa visitors. Nonetheless, the general consensus indicates that parking at the hotel is easy and sufficient.
Family
Gotthard Therme Hotel & Conference emerges as a family-friendly haven, ideal for vacationing with children. Guests appreciate the hotel's readiness to promptly fulfill special requests, enhancing the tailored family experience. The property's numerous options and favorably priced activities for children are notable, making it a top choice for enjoyable family leisure activities. The availability of a dedicated children's playroom and a children's buffet further reinforces its child-friendly atmosphere.
The thermal bath is particularly mentioned as more suitable for families, though less ideal for those seeking relaxation. Families visiting with grandchildren and young children find the environment conducive, although the hot pools may not be appropriate for younger guests.
Despite a scarcity of family-oriented events, the hotel still manages to create a welcoming environment for families, including accommodating pets, as it welcomes dogs alongside children. The impressive bathing complex receives high praise, contributing significantly to the family-friendly appeal of Gotthard Therme Hotel & Conference.
4 Star
Gotthard Therme Hotel & Conference holds a four-star rating, but opinions about whether it fully meets that standard seem mixed. While some guests found their stay pleasant and problem-free, befitting a luxurious four-star establishment, others felt it fell short of expectations and compared it unfavorably to other four-star hotels. A common theme was that the hotel's offerings were more in line with what one might expect from a three-star hotel. Additionally, some noted an unusual language barrier, which can be unexpected for a hotel of this rating. The overall consensus suggests that while Gotthard Therme has the potential for a four-star experience, there is room for improvement to match the standards of comparable hotels in its category.
Outdoor Pool
The outdoor pool at Gotthard Therme Hotel & Conference appears to be a seasonal facility with several guests noting that it was not operational during their stay. Reviews indicate that the pool area is closed from September and remains unavailable during the winter months. Guests found the outdoor pool area to be blocked and not accessible. While there were no mentions of the pool's features or ambiance, the lack of availability outside of the summer season seems to be a common point. The focus on these details emphasizes the seasonal nature of the outdoor pool at this hotel.
Indoor Pool
The indoor pool at Gotthard Therme Hotel & Conference has received mixed reviews. Guests appreciated the heated indoor pool and the overall swimming experience, describing it as very good. The thermal bath also seemed to be a highlight for many. However, several reviewers noted that the water temperature of the indoor pools and whirlpools was on the cooler side and there were occasional issues with the availability of the pools during their stay. Lounger hogging by other guests was another minor concern mentioned. Overall, the pool amenities provided a satisfying experience, but there are areas for improvement regarding temperature regulation and availability consistency.
Dog Friendly
Gotthard Therme Hotel & Conference is praised for its dog-friendly environment with guests noting the welcoming atmosphere extended even to large dogs. The hotel provides amenities such as large dog beds, water bowls and bones, adding to the overall positive experience for pet owners. The surrounding neighborhood offers excellent walking opportunities, making it convenient for dog exercise. However, some reviews mentioned the absence of dog blankets, bowls, poop bags or other goodies in the rooms and there's a fee of 25€ for bringing a pet. Despite these minor points, guests are overall satisfied, particularly appreciating the dog-friendly reception and family accommodation.
Yes, Gotthard Therme Hotel & Conference has pool(s) that belong to one or more of the following categories: Indoor Pool, Pool Water Slide, Outdoor Pool.
Yes, a spa is available at Gotthard Therme Hotel & Conference.
Yes, Gotthard Therme Hotel & Conference welcomes dogs.
Yes, parking facilities are available at Gotthard Therme Hotel & Conference.
Yes, Gotthard Therme Hotel & Conference has a gym.