Norweska Dolina Family&Pet-friendly Resort
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Summary of reviewsNorweska Dolina Luxury Resort Family & Pet-friendly, located in the scenic Karkonosze Mountains, offers a serene escape with the charm of a Nordic village. The resort's picturesque setting amidst lush forests and fascinating water features makes it an ideal destination for nature enthusiasts, families and those seeking tranquility away from urban noise. Its proximity to attractions such as Dinopark and various hiking and skiing trails add to its appeal, though its somewhat remote location suggests a car might be essential for convenience.
Guests rave about the resort's breakfast, highlighting its extensive and delicious offerings. The buffet includes fresh fruit, pastries and the option to make waffles, all served in a modern, spacious dining area. Although minor issues like occasional shortages during peak times and some complaints about certain items were noted, the consensus remains highly positive. Families particularly appreciate the varied options available for children, making breakfast a delightful experience.
The dinner service receives mixed reviews. While many commend the quality and variety of the food, celebrating dishes such as the "best mushroom pizza," limited menu options, early closing hours and the high cost are frequent complaints. Despite these drawbacks, the dinner experience is generally praised for its taste and service.
The resort's rooms are celebrated for their spaciousness, elegant decor and modern amenities. Guests appreciate the clean, well-equipped apartments that include kitchen essentials, smart home features and beautiful views from balconies. Families find the large rooms and thoughtful layouts particularly comfortable, contributing to a relaxing stay.
Cleanliness is a strong point for Norweska Dolina with guests frequently commending the pristine condition of the rooms and facilities. The entire resort, from bedrooms to common areas and parking, is meticulously maintained, ensuring a hygienic and pleasant environment.
Staff receive mostly positive feedback for their friendly and professional service, especially in the reception and restaurant areas. However, some guests noted inconsistencies, encountering unprofessional behavior and communication issues on occasion.
The Wi-Fi service at the resort draws mixed reactions. While some guests enjoy strong, reliable connections even by the pool, others report weak coverage in certain areas of the resort. The provided smart home features, despite occasional technical hiccups, are appreciated for their modern convenience.
The indoor pool, while beautifully designed and featuring warm, clean water and pleasant facilities, faces criticism for being too small and often crowded. Limited access and inconvenient changing room arrangements further detract from the overall experience, despite the pool's aesthetic appeal.
Parking is another area of contention with guests resenting high fees ranging from 50 to 150 PLN per day. Tight and narrow spaces in the underground garage and a lack of upfront information about parking costs also lead to dissatisfaction, despite the facilities being well-maintained and conveniently located.
Lastly, the beds at Norweska Dolina receive mixed reviews. Many guests find the primary beds to be very comfortable, but complaints about small, narrow or uncomfortable sofa beds are common. Some guests also dislike the hard mattresses and gaps in double beds. Despite these issues, the well-decorated and cozy apartments largely contribute to a comfortable stay.
In conclusion, Norweska Dolina Luxury Resort shines with its enchanting location, top-notch cleanliness, spacious and stylish accommodations and strong breakfast offerings. While there are areas needing improvement, such as dinner service, parking costs and bed comfort, the resort largely delivers a luxurious and relaxing retreat for families, nature lovers and pets.
Categories
Guests rave about the resort's breakfast, highlighting its extensive and delicious offerings. The buffet includes fresh fruit, pastries and the option to make waffles, all served in a modern, spacious dining area. Although minor issues like occasional shortages during peak times and some complaints about certain items were noted, the consensus remains highly positive. Families particularly appreciate the varied options available for children, making breakfast a delightful experience.
The dinner service receives mixed reviews. While many commend the quality and variety of the food, celebrating dishes such as the "best mushroom pizza," limited menu options, early closing hours and the high cost are frequent complaints. Despite these drawbacks, the dinner experience is generally praised for its taste and service.
The resort's rooms are celebrated for their spaciousness, elegant decor and modern amenities. Guests appreciate the clean, well-equipped apartments that include kitchen essentials, smart home features and beautiful views from balconies. Families find the large rooms and thoughtful layouts particularly comfortable, contributing to a relaxing stay.
Cleanliness is a strong point for Norweska Dolina with guests frequently commending the pristine condition of the rooms and facilities. The entire resort, from bedrooms to common areas and parking, is meticulously maintained, ensuring a hygienic and pleasant environment.
Staff receive mostly positive feedback for their friendly and professional service, especially in the reception and restaurant areas. However, some guests noted inconsistencies, encountering unprofessional behavior and communication issues on occasion.
The Wi-Fi service at the resort draws mixed reactions. While some guests enjoy strong, reliable connections even by the pool, others report weak coverage in certain areas of the resort. The provided smart home features, despite occasional technical hiccups, are appreciated for their modern convenience.
The indoor pool, while beautifully designed and featuring warm, clean water and pleasant facilities, faces criticism for being too small and often crowded. Limited access and inconvenient changing room arrangements further detract from the overall experience, despite the pool's aesthetic appeal.
Parking is another area of contention with guests resenting high fees ranging from 50 to 150 PLN per day. Tight and narrow spaces in the underground garage and a lack of upfront information about parking costs also lead to dissatisfaction, despite the facilities being well-maintained and conveniently located.
Lastly, the beds at Norweska Dolina receive mixed reviews. Many guests find the primary beds to be very comfortable, but complaints about small, narrow or uncomfortable sofa beds are common. Some guests also dislike the hard mattresses and gaps in double beds. Despite these issues, the well-decorated and cozy apartments largely contribute to a comfortable stay.
In conclusion, Norweska Dolina Luxury Resort shines with its enchanting location, top-notch cleanliness, spacious and stylish accommodations and strong breakfast offerings. While there are areas needing improvement, such as dinner service, parking costs and bed comfort, the resort largely delivers a luxurious and relaxing retreat for families, nature lovers and pets.
Luxury Aparthotel
Aparthotel for Honeymoon
Dog Friendly Aparthotel
Romantic Aparthotel
Aparthotel with Swimming Pool
Indoor Pool
Aparthotel with Free Wi-Fi
Aparthotel with Parking
Accessible Aparthotel
5-Star Aparthotel
Aparthotel with Indoor Pool
Guest Reviews
Nestled in the tranquil embrace of picturesque Karkonosze Mountains, Norweska Dolina Luxury Resort boasts a prime location that draws rave reviews from its guests. The resort is celebrated for its stunning surroundings, which are described as fairy-tale-like with lush forests and enchanting water features. Its idyllic setting makes it an excellent base for excursions and is perfect for those who love nature, peace and quiet.
Families with children find the proximity to Dinopark, just a short walk away, an added delight and the resort is also close to popular skiing and hiking trails. The 5-minute drive to the city center of Szklarska Poręba, though noted as somewhat remote by some guests, ensures that the location remains peaceful and serene, away from the hustle and bustle of tourist crowds.
The architectural charm of the resort's buildings adds to the magical atmosphere, making visitors feel as if they are in a scenic Nordic village. With quiet and relaxing surroundings, fresh air and beautiful landscapes, it provides an ideal spot for rejuvenation and relaxation.
While the distance from the city center might pose a minor inconvenience for those without a car, the tranquil and beautiful environment, complete with well-maintained facilities and great opportunities for hiking and outdoor activities, more than compensates for its secluded location. Overall, Norweska Dolina Luxury Resort offers a unique and enchanting retreat for nature lovers, families and anyone looking to escape the noise and bustle of city life.
The breakfast experience at Norweska Dolina Luxury Resort has garnered widespread acclaim with guests consistently highlighting the extensive and delicious offerings. The buffet provides a remarkably rich selection of fresh and varied dishes, ensuring that every guest can find something to their taste. Many reviews emphasize the high quality of food, from piping hot coffee and fresh fruit to appetizing pastries and the ability to make one's own waffles.
The breakfast room itself is described as spacious and modern, providing a pleasant atmosphere to start the day. Families particularly appreciate the options available for children, including tables laden with candies and pastries, which have left young guests delighted.
However, the abundant selection and high demand sometimes result in long wait times and occasional shortages of specific items, such as bread or pancakes, during peak hours. Some guests find the breakfast pricing steep, but many still feel the variety and quality justify the cost.
Despite minor issues like watery scrambled eggs and a lack of regional specialties, the consensus is overwhelmingly positive. Guests relish the diverse and satisfying breakfast options, considering it a highlight of their stay at the resort.
The dinner offerings at Norweska Dolina Luxury Resort receive mixed reviews. Many guests praise the food quality, noting it as delicious, varied and plentiful. The buffet dinners, in particular, stand out for their rich selection and freshness. Highlights mention the "best mushroom pizza" and excellent service, along with special praise for the breakfast and dinner options included in the half-board arrangement. The meals impress with their tasty and fresh ingredients, often exceeding expectations and the high standard of interior design enhances the dining experience.
However, some reviews point out significant drawbacks. The restaurant's operating hours are restricted, often closing as early as 6:30 or 7 pm, which limits dining flexibility. Guests noted having to make reservations due to limited availability, which curtails spontaneity. The prices at the restaurant are remarked upon as steep with several feeling the cost did not match the quality. Dinner options can be monotonous and at times, food served wasn't fresh with reheated dishes being a common complaint.
Although the dinner buffet has a good selection, some guests found it expensive, particularly for families. The absence of lunch options and limited à la carte service were other noted limitations, leading guests to eat out. Despite these issues, the overall sentiment tilts towards a positive dining experience due to the exceptional quality of food and service when available.
Norweska Dolina Luxury Resort has garnered an impressive reputation for its beautifully arranged, spacious and tastefully decorated rooms. Guests frequently admire the large, well-equipped apartments that boast the highest standards of cleanliness and modern furnishings. The interiors are elegantly finished, blending luxury with comfort through smart home features and complete amenities, including washing machines, dishwashers and kitchen essentials.
The resort's distinctive Norwegian Village theme adds to the charm, offering a cozy and atmospheric stay with impressive architecture. Families find the accommodations especially comfortable with large rooms and plenty of space, making it ideal for gatherings. Children are well-catered for with dedicated playrooms and outdoor facilities.
Many reviews highlight the beautiful views from the balconies and terraces, adding to the overall experience of relaxation and tranquility. While there are occasional mentions of small bathrooms and mismatches with booking expectations, the prevailing sentiment praises the high standard of apartment equipment and comfort.
Guests consistently commend the helpful service, cleanliness and thoughtful room layouts, resulting in a stay that meets and often exceeds expectations. The picturesque setting, combined with meticulously maintained spaces, makes Norweska Dolina a standout choice for luxury accommodation.
The reviews of Norweska Dolina Luxury Resort reveal a mixed experience regarding the beds. On a positive note, many guests found the beds to be very comfortable with several mentioning super comfortable beds in particular. Some enjoyed a large, comfortable King Size bed and a generally high level of comfort in the spacious and well-maintained apartments.
However, there were notable complaints about certain beds being too small or narrow, as well as the discomfort of the sofa beds and fold-out couches, which were frequently described as hard, bent or worn out. Some guests were dissatisfied with the lack of a shared mattress topper on double beds, resulting in an uncomfortable gap. There were also mentions of mattresses being too hard for some guests' preferences. Furthermore, some found issues with the preparation of the apartments, such as having to make additional beds themselves or missing extra beds entirely. Despite these drawbacks, the overall sentiment leans towards a reasonably comfortable stay with well-decorated, cozy apartments that feature comfortable primary beds for most guests.
The Norweska Dolina Luxury Resort is a beacon of cleanliness, evident from the numerous reviews that highlight its pristine environment. Guests frequently praise the clean, modern design and well-maintained facilities. The rooms and apartments are consistently described as spotlessly clean, spacious and thoughtfully equipped. High-quality standards extend to the entire complex, including the underground parking, surroundings and beautiful resort grounds.
Visitors appreciate the attention to detail, which ensures that everywhere, from the clean and comfortable beds to the stylish interiors, meets high hygienic standards. The pleasant and helpful staff further enhance the experience, ensuring a friendly atmosphere that complements the clean accommodations. Despite a few isolated issues with specific areas like the garage or pool hygiene, the overall sentiment underscores a remarkably clean and well-kept facility.
In conclusion, the Norweska Dolina Luxury Resort stands out for its meticulous attention to cleanliness, making it a top-notch choice for travelers looking for a hygienic and luxurious stay in beautifully maintained surroundings.
The staff at Norweska Dolina Luxury Resort receive mixed feedback from guests, though the overall sentiment leans positive. Many reviews highlight the friendly and pleasant nature of the staff, particularly emphasizing the accommodating and helpful attitudes of the reception and restaurant personnel. Guests often note the staff's professionalism and their efforts to provide excellent service with specific mentions of staff members being polite, attentive and quick to respond.
Despite these positive comments, there are notable criticisms. A few guests encountered issues with unprofessional or unfriendly behavior and some reported a lack of competence and initiative among the staff. There were instances where the reception service failed to meet expectations with complaints about unhelpful attitudes and communication issues.
Nonetheless, many patrons appreciate the staff's friendliness and efficiency, especially in service areas like the bar and restaurant. The housekeeping team also received praise for their excellent service. While there's room for improvement in consistency and training, the staff's welcoming demeanor and supportive actions generally contribute positively to guests' experiences at the resort.
The Norweska Dolina Luxury Resort offers a range of modern amenities, making it an appealing choice for a luxury getaway. Guests appreciate the facility's advanced smart home features, including automated lights and blinds, as well as the interactive tablet built into the wall which serves as a comprehensive information and booking panel. This tablet allows guests to easily access additional information about packages and the facility itself, though occasional freezing has been noted.
The Wi-Fi experience at the resort has received mixed reviews. In some places, the connection is strong and reliable, even extending to the pool area. However, other areas, particularly the upper parts of apartments and certain rooms, suffer from weak or non-existent coverage. Despite some complaints, several guests have highlighted excellent in-room Wi-Fi, indicating that the experience can significantly vary depending on the location within the resort.
The resort’s staff and service have generally received positive feedback with mentions of professional and attentive service at the reception. While no extra costs for Wi-Fi were initially communicated to some guests, the overall modernized environment and the convenience of a tablet-based control system stand out as notable features of the Norweska Dolina Luxury Resort.
Norweska Dolina Luxury Resort boasts an indoor swimming pool that has garnered mixed reviews from guests. On the positive side, the pool is described as beautifully decorated with warm, clean water and a relaxing atmosphere. The clean and well-arranged pool area, combined with a stylish and inviting design, contributes to a pleasant experience. Additionally, the pool's saltwater feature is appreciated, along with well-maintained jacuzzi and sauna facilities.
However, the pool is frequently noted as being too small to accommodate the number of guests. Many reviews mention the necessity of reserving pool time in advance, often leading to overcrowding and limited access with slots typically restricted to one hour. The changing rooms are small and often unisex, which some guests find inconvenient and not up to the expected standard for a luxury resort. Several guests also reported cold water in the pool and jacuzzi, issues with hygiene and the pool area feeling cramped and not very inviting without amenities like loungers or a dedicated children's paddling pool.
Overall, while the pool area has its merits in terms of aesthetic appeal and cleanliness, significant limitations in size and accessibility hinder the overall guest experience.
The Norweska Dolina Luxury Resort receives mixed reviews regarding its parking facilities. While the parking area offers convenience with both indoor and outdoor options, several guests express dissatisfaction with the associated costs. Most notably, the parking fees range from 50 PLN to an overwhelming 150 PLN per day, a price many find excessive and unreasonable. Tight and narrow parking spaces within the underground garage add to the frustration of the high cost.
Many reviews highlight the absence of information about these fees during booking, causing unpleasant surprises upon checkout. Despite the cleanliness and good maintenance of the parking facilities, the price point significantly detracts from the overall guest experience. Additionally, some guests voiced concerns about hidden costs and the inflexibility of parking arrangements, especially for those who reserve through third-party booking sites where parking is not included.
In summary, while the resort's parking facilities are well-maintained and conveniently located, the high fees are a major drawback, creating a negative impact on the otherwise positive stay at Norweska Dolina Luxury Resort.
Nestled away from the bustling center and slopes, Norweska Dolina Luxury Resort offers a peaceful retreat with picturesque Norwegian-style buildings and luxury accommodations. The resort impresses with its originality and high standard, though there are mixed opinions on its claimed five-star rating. Some guests laud the top-notch service, stunning apartments and excellent food, while others feel it falls short of the five-star mark, citing overpriced fees and amenities that don't meet the expected standards.
Significant points of contention include the additional charges, such as the high parking fee and pool and sauna fees, which some guests see as hidden costs. While a few guests found the breakfast to be of five-star quality and the service first class, others noted a lack of multilingual staff and room service, which are expected in a five-star facility.
Overall, Norweska Dolina Luxury Resort offers high-class facilities and a serene atmosphere, but opinion varies on whether it truly meets the five-star luxury experience it claims to provide.
The Norweska Dolina Luxury Resort offers some notable accessibility features that cater to various guests, including seniors. The resort boasts modern, expertly designed facilities that are relatively accessible with accessible parking and spacious, accessible surroundings. There are ample places for strollers and the service at reception is easy and quick with staff always available on-site. However, while there are certain accessible facilities for children, the hotel is not entirely wheelchair accessible and there are areas that lack ramps for strollers or disabled guests. Specific mentions include the cramped locker room in the Wellness area and the need for more changing spaces. While some areas have elevators, they are not universally available, making full accessibility a challenge. Communication barriers are minor as few staff speak English, but they are still helpful, especially with the aid of translation apps. Overall, while the resort has made some strides towards accessibility, improvements are needed to fully accommodate all guests, particularly those with disabilities.
The indoor pool at Norweska Dolina Luxury Resort has garnered a mix of responses from guests. Many appreciated the clean and excellently maintained facility, which is coupled with access to a well-regarded sauna and jacuzzi. The pool area, although small, is seen as a valued amenity with daily access included in the stay's cost. Guests have noted its beauty and enjoyed the array of water features, even though some found these attractions not always operating properly.
However, visitor experiences point out some drawbacks. The pool is often described as crowded and the space, including the changing rooms, as limited in size. There is also a need to book time slots for the pool due to its high occupancy. Concerns about the water temperature being too cold and the occasional presence of debris in the water were also mentioned. Despite these issues, the pool remains a highlight for many, especially when less crowded. The inclusion of additional amenities such as different types of saunas and child-friendly facilities like an indoor playground based on Toothless the Dragon adds to the overall appeal of the wellness area.
Norweska Dolina Luxury Resort stands out as an ideal destination for honeymooners, boasting a distinctly romantic atmosphere. The resort features beautifully decorated villas set in a charming location with a unique dragon motif adding to its allure. Guests have praised the clean and well-maintained accommodation, as well as the charming terrace providing a perfect backdrop for romantic moments. With easy-to-book activities and a welcoming environment, it is highly recommended for those planning a honeymoon. The resort's attention to creating a honeymoon-friendly experience makes it a top choice for couples looking to celebrate their love in a picturesque setting.
Norweska Dolina Luxury Resort in Szklarska Poręba garners mixed feelings from its guests. On the positive side, it boasts a high standard of luxury with stylish and classy accommodations. The beautifully decorated and modern buildings, alongside well-maintained and luxurious interiors, evoke a sense of opulence that many guests appreciate. The resort is described as a luxurious haven with a European-level high standard, enriched by exclusive amenities like a spacious wellness area and a playroom for children. The surroundings and facilities are perfectly maintained, contributing to the resort’s unique and magical atmosphere.
However, the resort seems to fall short of the 5-star expectations for some. While the accommodations and environment are undeniably luxurious, some guests noted a lack of certain high-end amenities typically expected in a resort of this caliber, such as bathrobes. The dining options also appear to not meet the five-star culinary standards with dishes like spaghetti and meatloaf drawing particular criticism.
Furthermore, some guests felt that the resort's pricing practices, especially additional charges for certain facilities, were not transparent and seemed targeted at foreign visitors, which detracted from the overall experience. It's evident that while the resort offers many luxurious elements and a unique atmosphere, there are areas where it doesn't fully align with the highest luxury standards.
Norweska Dolina Luxury Resort offers an enchanting escape for couples with many guests highlighting its romantic surroundings and design. The resort's ambiance, characterized by peaceful and scenic areas, sets the stage for a memorable romantic getaway. Couples can enjoy ample space, whether in the charming tree house or on the romantic terrace.
The romantic atmosphere is enhanced by the beautifully decorated interiors and atmospheric decor with loving details around every corner of the hotel. This magical place, often described as being like a fairy tale, creates the perfect setting for a honeymoon or a romantic trip. Guests appreciate the resort's quiet and serene environment, complemented by good meals and the delightful sauna zone.
The picturesque buildings and wonderful climate contribute to the romantic feel, making it an unforgettable stay for many. The resort's visual aspects and decor are repeatedly mentioned as adding to the success of romantic weekends. Overall, Norweska Dolina Luxury Resort comes highly recommended for couples seeking a romantic and tranquil retreat.
Norweska Dolina Luxury Resort stands out as a welcoming destination for pet owners, offering clean and modernly furnished apartments with stunning views. A notable feature is the friendly attitude of the staff towards dogs, making both short and long-term stays comfortable for families with pets. Pets are allowed across most areas of the resort, including the wellness area and a starter pack for dogs including bowls, toys and a bed is provided, ensuring they feel at home immediately.
The resort charges a fee for dogs, often cited as high with reports of around 150 PLN per day. However, this fee varies and some guests mentioned lower charges. Despite the higher costs, the convenience of being able to stay with pets and the overall dog-friendly environment are appreciated. The surrounding park and the option to walk along nearby roads further enhance the experience for dog owners.
However, some guests noted the presence of noise from other dogs, even with windows closed. On the whole, despite the high pet fee, the combination of thoughtful amenities and accommodating service creates a comfortable and enjoyable stay for both dogs and their owners.
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Location
Families with children find the proximity to Dinopark, just a short walk away, an added delight and the resort is also close to popular skiing and hiking trails. The 5-minute drive to the city center of Szklarska Poręba, though noted as somewhat remote by some guests, ensures that the location remains peaceful and serene, away from the hustle and bustle of tourist crowds.
The architectural charm of the resort's buildings adds to the magical atmosphere, making visitors feel as if they are in a scenic Nordic village. With quiet and relaxing surroundings, fresh air and beautiful landscapes, it provides an ideal spot for rejuvenation and relaxation.
While the distance from the city center might pose a minor inconvenience for those without a car, the tranquil and beautiful environment, complete with well-maintained facilities and great opportunities for hiking and outdoor activities, more than compensates for its secluded location. Overall, Norweska Dolina Luxury Resort offers a unique and enchanting retreat for nature lovers, families and anyone looking to escape the noise and bustle of city life.
Breakfast
The breakfast room itself is described as spacious and modern, providing a pleasant atmosphere to start the day. Families particularly appreciate the options available for children, including tables laden with candies and pastries, which have left young guests delighted.
However, the abundant selection and high demand sometimes result in long wait times and occasional shortages of specific items, such as bread or pancakes, during peak hours. Some guests find the breakfast pricing steep, but many still feel the variety and quality justify the cost.
Despite minor issues like watery scrambled eggs and a lack of regional specialties, the consensus is overwhelmingly positive. Guests relish the diverse and satisfying breakfast options, considering it a highlight of their stay at the resort.
Dinner
However, some reviews point out significant drawbacks. The restaurant's operating hours are restricted, often closing as early as 6:30 or 7 pm, which limits dining flexibility. Guests noted having to make reservations due to limited availability, which curtails spontaneity. The prices at the restaurant are remarked upon as steep with several feeling the cost did not match the quality. Dinner options can be monotonous and at times, food served wasn't fresh with reheated dishes being a common complaint.
Although the dinner buffet has a good selection, some guests found it expensive, particularly for families. The absence of lunch options and limited à la carte service were other noted limitations, leading guests to eat out. Despite these issues, the overall sentiment tilts towards a positive dining experience due to the exceptional quality of food and service when available.
Rooms
The resort's distinctive Norwegian Village theme adds to the charm, offering a cozy and atmospheric stay with impressive architecture. Families find the accommodations especially comfortable with large rooms and plenty of space, making it ideal for gatherings. Children are well-catered for with dedicated playrooms and outdoor facilities.
Many reviews highlight the beautiful views from the balconies and terraces, adding to the overall experience of relaxation and tranquility. While there are occasional mentions of small bathrooms and mismatches with booking expectations, the prevailing sentiment praises the high standard of apartment equipment and comfort.
Guests consistently commend the helpful service, cleanliness and thoughtful room layouts, resulting in a stay that meets and often exceeds expectations. The picturesque setting, combined with meticulously maintained spaces, makes Norweska Dolina a standout choice for luxury accommodation.
Beds
However, there were notable complaints about certain beds being too small or narrow, as well as the discomfort of the sofa beds and fold-out couches, which were frequently described as hard, bent or worn out. Some guests were dissatisfied with the lack of a shared mattress topper on double beds, resulting in an uncomfortable gap. There were also mentions of mattresses being too hard for some guests' preferences. Furthermore, some found issues with the preparation of the apartments, such as having to make additional beds themselves or missing extra beds entirely. Despite these drawbacks, the overall sentiment leans towards a reasonably comfortable stay with well-decorated, cozy apartments that feature comfortable primary beds for most guests.
Cleanliness
Visitors appreciate the attention to detail, which ensures that everywhere, from the clean and comfortable beds to the stylish interiors, meets high hygienic standards. The pleasant and helpful staff further enhance the experience, ensuring a friendly atmosphere that complements the clean accommodations. Despite a few isolated issues with specific areas like the garage or pool hygiene, the overall sentiment underscores a remarkably clean and well-kept facility.
In conclusion, the Norweska Dolina Luxury Resort stands out for its meticulous attention to cleanliness, making it a top-notch choice for travelers looking for a hygienic and luxurious stay in beautifully maintained surroundings.
Staff
Despite these positive comments, there are notable criticisms. A few guests encountered issues with unprofessional or unfriendly behavior and some reported a lack of competence and initiative among the staff. There were instances where the reception service failed to meet expectations with complaints about unhelpful attitudes and communication issues.
Nonetheless, many patrons appreciate the staff's friendliness and efficiency, especially in service areas like the bar and restaurant. The housekeeping team also received praise for their excellent service. While there's room for improvement in consistency and training, the staff's welcoming demeanor and supportive actions generally contribute positively to guests' experiences at the resort.
Wi-Fi
The Wi-Fi experience at the resort has received mixed reviews. In some places, the connection is strong and reliable, even extending to the pool area. However, other areas, particularly the upper parts of apartments and certain rooms, suffer from weak or non-existent coverage. Despite some complaints, several guests have highlighted excellent in-room Wi-Fi, indicating that the experience can significantly vary depending on the location within the resort.
The resort’s staff and service have generally received positive feedback with mentions of professional and attentive service at the reception. While no extra costs for Wi-Fi were initially communicated to some guests, the overall modernized environment and the convenience of a tablet-based control system stand out as notable features of the Norweska Dolina Luxury Resort.
Pool
However, the pool is frequently noted as being too small to accommodate the number of guests. Many reviews mention the necessity of reserving pool time in advance, often leading to overcrowding and limited access with slots typically restricted to one hour. The changing rooms are small and often unisex, which some guests find inconvenient and not up to the expected standard for a luxury resort. Several guests also reported cold water in the pool and jacuzzi, issues with hygiene and the pool area feeling cramped and not very inviting without amenities like loungers or a dedicated children's paddling pool.
Overall, while the pool area has its merits in terms of aesthetic appeal and cleanliness, significant limitations in size and accessibility hinder the overall guest experience.
Parking
Many reviews highlight the absence of information about these fees during booking, causing unpleasant surprises upon checkout. Despite the cleanliness and good maintenance of the parking facilities, the price point significantly detracts from the overall guest experience. Additionally, some guests voiced concerns about hidden costs and the inflexibility of parking arrangements, especially for those who reserve through third-party booking sites where parking is not included.
In summary, while the resort's parking facilities are well-maintained and conveniently located, the high fees are a major drawback, creating a negative impact on the otherwise positive stay at Norweska Dolina Luxury Resort.
5 Star
Significant points of contention include the additional charges, such as the high parking fee and pool and sauna fees, which some guests see as hidden costs. While a few guests found the breakfast to be of five-star quality and the service first class, others noted a lack of multilingual staff and room service, which are expected in a five-star facility.
Overall, Norweska Dolina Luxury Resort offers high-class facilities and a serene atmosphere, but opinion varies on whether it truly meets the five-star luxury experience it claims to provide.
Accessible
Indoor Pool
However, visitor experiences point out some drawbacks. The pool is often described as crowded and the space, including the changing rooms, as limited in size. There is also a need to book time slots for the pool due to its high occupancy. Concerns about the water temperature being too cold and the occasional presence of debris in the water were also mentioned. Despite these issues, the pool remains a highlight for many, especially when less crowded. The inclusion of additional amenities such as different types of saunas and child-friendly facilities like an indoor playground based on Toothless the Dragon adds to the overall appeal of the wellness area.
Honeymoon
Luxury
However, the resort seems to fall short of the 5-star expectations for some. While the accommodations and environment are undeniably luxurious, some guests noted a lack of certain high-end amenities typically expected in a resort of this caliber, such as bathrobes. The dining options also appear to not meet the five-star culinary standards with dishes like spaghetti and meatloaf drawing particular criticism.
Furthermore, some guests felt that the resort's pricing practices, especially additional charges for certain facilities, were not transparent and seemed targeted at foreign visitors, which detracted from the overall experience. It's evident that while the resort offers many luxurious elements and a unique atmosphere, there are areas where it doesn't fully align with the highest luxury standards.
Romantic
The romantic atmosphere is enhanced by the beautifully decorated interiors and atmospheric decor with loving details around every corner of the hotel. This magical place, often described as being like a fairy tale, creates the perfect setting for a honeymoon or a romantic trip. Guests appreciate the resort's quiet and serene environment, complemented by good meals and the delightful sauna zone.
The picturesque buildings and wonderful climate contribute to the romantic feel, making it an unforgettable stay for many. The resort's visual aspects and decor are repeatedly mentioned as adding to the success of romantic weekends. Overall, Norweska Dolina Luxury Resort comes highly recommended for couples seeking a romantic and tranquil retreat.
Dog Friendly
The resort charges a fee for dogs, often cited as high with reports of around 150 PLN per day. However, this fee varies and some guests mentioned lower charges. Despite the higher costs, the convenience of being able to stay with pets and the overall dog-friendly environment are appreciated. The surrounding park and the option to walk along nearby roads further enhance the experience for dog owners.
However, some guests noted the presence of noise from other dogs, even with windows closed. On the whole, despite the high pet fee, the combination of thoughtful amenities and accommodating service creates a comfortable and enjoyable stay for both dogs and their owners.
Yes, Norweska Dolina Family&Pet-friendly Resort has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Norweska Dolina Family&Pet-friendly Resort.
Yes, Norweska Dolina Family&Pet-friendly Resort welcomes dogs.
Yes, parking facilities are available at Norweska Dolina Family&Pet-friendly Resort.
No, Norweska Dolina Family&Pet-friendly Resort doesn't have a gym.
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