3-Star HotelSummary of reviews related to the '3 Star' categoryLocated in Tampa, 'The Godfrey Hotel & Cabanas' offers a blend of average accommodations with commendable service. Though ranked as a three-star hotel, the facilities and decor have been noted to be somewhat outdated with rooms in need of renovation and updates. The furnishings echo a dated 90s style, which some guests find not reflective of the pricing.
General cleanliness throughout the hotel is a mixed bag. While the lobby and front desk areas are kept clean and check-in is noted for its convenience, there are noticeable issues with dirty carpets, particularly in the hallways and the second floor. Despite these drawbacks, many guests have found the beds to be quite comfortable, which contributes positively to their stay.
Customer service receives favorable mentions, particularly highlighting the friendly and helpful front desk staff as well as the attentive night manager. However, the overall impression suggests that the hotel might benefit from improvements to match the expectations set by its three-star rating.
In summary, 'The Godfrey Hotel & Cabanas' combines good customer service with comfortable beds, but falls short in terms of facility upkeep and room updates, making it a less appealing option for travelers expecting modern amenities at a three-star level.
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