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Silks Place Tainan

Tainan , No. 1, Heyi Road (Show on Map)

9.0

Excellent

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1 room2 guests 1 room, 2 guests

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Summary of reviewsSilks Place Tainan receives considerable acclaim for its strategic location in the heart of Tainan, offering convenient access to major attractions such as the Confucius Temple and Fort Provintia. Adjacent to the Shin Kong Mitsukoshi shopping mall, the hotel provides plentiful dining and shopping options, complemented by nearby local eateries and gourmet streets like Guohua Street. Proximity to transportation links and ample parking further enhance its appeal, making it an ideal base for tourists and business travelers alike.

The hotel’s breakfast experience is widely praised for its variety, catering to both Chinese and Western tastes. While the abundance of Western options like beef soup, salted porridge and excellent bread is often highlighted, there is room for improvement in the diversity of the Chinese breakfast offerings. The convenience of room service for breakfast is also well-received, adding to the overall positive dining experience.

Dinner options at the hotel are generally appreciated, especially for their quality and variety, though some guests felt certain meals were overpriced. Robin's Steakhouse and innovative room service meals receive positive mentions. However, there are occasional criticisms regarding the variety and freshness of some dishes. Despite this, the overall dining experience remains a highlight for many, enhanced by creative cocktails at the bar and delightful poolside activities.

The rooms at Silks Place Tainan are frequently noted for their spaciousness, cleanliness and modern amenities. Guests appreciate the elegant decor, comfortable beds and welcome extras like capsule coffee machines and fruit baskets. Though a few minor issues are mentioned, such as humidity and limited power outlets, these seldom detract from the overall satisfaction with the accommodations.

Cleanliness throughout the hotel is commendable with well-maintained facilities and elegant decor contributing to a pleasant environment. Minor areas for improvement include more thorough cleaning in specific spots and better maintenance of certain fixtures.

The staff at Silks Place Tainan are a standout feature, known for their friendliness, professionalism and attentiveness. The front desk and concierge services receive particular praise for their helpfulness and efficiency, significantly enhancing the overall guest experience.

WiFi service at the hotel is generally reliable and fast, though some guests experience occasional instability and find the number of power sockets insufficient. Yet, when functioning well, the WiFi meets guest needs effectively.

The gym, while basic and on the smaller side, is typically seen as adequate for a basic workout with positive feedback on available facilities. The pool area is highly praised for its cleanliness, comfortable amenities and suitability for families with the outdoor heated pool being a significant draw. Some minor issues like limited poolside services and occasional noise are noted but do not diminish the overall positive impression.

Silks Place Tainan excels as a family-friendly hotel, providing spacious family rooms, child-friendly amenities and numerous activities for kids. The play facilities, recreational center and thoughtful staff make it an excellent choice for family trips, ensuring both children and parents have a relaxing and enjoyable stay.

In summary, Silks Place Tainan impresses with its prime location, spacious and well-maintained rooms, excellent breakfast variety and friendly, attentive staff. While there are minor areas for enhancement, overall it offers a comfortable, convenient and enjoyable stay for travelers and families visiting Tainan.
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Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Family Friendly Hotel

Romantic Hotel

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Hotel with Swimming Pool

Outdoor Pool

Business Hotel

Hotel with Parking

Accessible Hotel

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5-Star Hotel

Hotel with Outdoor Pool

Room Types

Deluxe Double Room The double room includes a private bathroom, well-fitted with a walk-in shower, a bath, a bidet, a hairdryer and slippers. The spacious air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a wardrobe as well as city views. The unit has 1 bed.

Deluxe Double Room The double room includes a private bathroom, well-fitted with a walk-in shower, a bath, a bidet, a hairdryer and slippers. The spacious air-conditioned double room provides a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a wardrobe as well as city views. The unit offers 1 bed.

Deluxe Twin Room The twin room includes a private bathroom, well-fitted with a walk-in shower, a bath, a bidet, a hairdryer and slippers. The spacious air-conditioned twin room features a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a wardrobe as well as city views. The unit has 2 beds.

Deluxe Family Room The family room includes a private bathroom, well-fitted with a walk-in shower, a bath, a bidet, a hairdryer and slippers. The air-conditioned family room provides a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a wardrobe as well as city views. The unit offers 2 beds.

Junior King Suite The spacious suite features 1 bedroom and 1 bathroom with a walk-in shower and bathrobes. The air-conditioned suite provides a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a wardrobe as well as city views. The unit offers 1 bed.

Junior King Suite The spacious suite features 1 bedroom and 1 bathroom with a walk-in shower and bathrobes. The air-conditioned suite offers a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a wardrobe as well as city views. The unit offers 1 bed.

Junior Family Suite The spacious suite has 1 bedroom and 1 bathroom with a walk-in shower and bathrobes. The air-conditioned suite features a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a wardrobe as well as city views. The unit has 2 beds.

Junior Family Suite The spacious suite features 1 bedroom and 1 bathroom with a walk-in shower and bathrobes. The air-conditioned suite provides a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a wardrobe as well as city views. The unit offers 2 beds.

Executive Double Room The double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The spacious air-conditioned double room provides a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, executive lounge access as well as city views. The unit offers 1 bed.

Executive Double Room The double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The spacious air-conditioned double room features a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, executive lounge access as well as city views. The unit has 1 bed.

Deluxe Family Room The family room includes a private bathroom, well-fitted with a walk-in shower, a bath, a bidet, a hairdryer and slippers. The air-conditioned family room offers a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a wardrobe as well as city views. The unit has 2 beds.

About Silks Place Tainan

License: 臺南市旅館273號/53677987/晶華國際酒店股份有限公司台南分公司

Guest Reviews

9.0

Excellent

Location

Situated in the heart of Tainan, Silks Place Tainan is lauded for its prime location, making it an ideal base for exploring the city. The hotel is strategically positioned near major attractions such as Confucius Temple, Fort Provintia and various art galleries, all within walking distance. It is adjacent to the Shin Kong Mitsukoshi shopping mall, which provides guests with ample dining and shopping options. The convenience extends to the proximity of the hotel's transportation links, including a shuttle bus to the Taiwan High-Speed Rail and easy access to the bus station.

Surrounding the hotel are numerous local eateries and famous gourmet streets like Guohua Street, making it a perfect spot for food enthusiasts. The area is bustling with commercial activities and historical sites, ensuring that guests can effortlessly explore Tainan's rich culture and vibrant atmosphere. The hotel's excellent location, combined with modern amenities, spacious rooms and courteous staff, guarantees a comfortable and enjoyable stay for travelers.

With convenient parking, well-appointed facilities and easy access to major commercial areas and tourist spots, Silks Place Tainan offers a seamless blend of comfort and convenience in one of Taiwan's most dynamic cities.

Breakfast

Silks Place Tainan offers a breakfast experience with abundant options catering to both Chinese and Western palates. The variety is notable with dishes ranging from delicate Chinese-style breakfasts to plentiful Western spreads. Many guests found the food delicious, mentioning the excellent beef soup and unique Tainan-style selections. The Western breakfast often impressed with diverse, flavorful choices and delectable items like salted porridge and superb bread.

However, some guests felt that the Chinese breakfast options were limited and could benefit from greater variety. The quality of service during breakfast received mixed feedback with most finding it good but a few noting a decline in patience and friendliness from the breakfast chef. Despite this, the breakfast setting and service location were generally well-received.

Room service for breakfast has remained a popular and convenient alternative with many guests appreciating the quality of the meal delivered directly to their door. Overall, while there are areas for improvement, particularly in expanding Chinese breakfast choices and service consistency, the breakfast at Silks Place Tainan remains a highlight for most visitors, known for its diversity, abundance and flavor.

Dinner

Guests at Silks Place Tainan had mixed experiences with the hotel's dining options, but overall, many found the food to be delicious. Robin's Steakhouse had good food, though some guests felt it was slightly overpriced and the formal dining choices were limited. Positive remarks were frequently made about the room service meals, especially the steak and ghost fried rice. Families appreciated the variety of dining options available, which catered well to both adults and children.

The bar pool meal and poolside live singing in the evening added a delightful touch to the dining experience. Excellent breakfasts and creative cocktails at the bar were repeatedly highlighted. Guests also enjoyed a set that included a light snack and drinks available after 8 pm, sufficient enough to replace dinner.

However, there were also some criticisms. The roast duck at evening happy hour was noted to be dry and fewer dessert options were available compared to previous visits. Issues with freshness and variety were reported, including an incident where a couple experienced gastrointestinal discomfort after dining on the 14th floor. Noise levels were a concern at Jingying Chamber.

Despite these drawbacks, the overall consensus emphasizes a five-star experience that left guests feeling relaxed and rejuvenated.

Rooms

Silks Place Tainan receives praise for its spacious, clean and comfortable rooms, making it a preferred choice for many travelers. Guests frequently highlight the generous room sizes, often describing them as very big, spacious and adequately furnished. The room layouts are notably comfortable and unique, enhancing the overall guest experience.

Most reviews commend the cleanliness and modernity of the rooms with many noting that they were very clean and well-maintained. The decor is described as elegant and aesthetically pleasing, though a few guests mention signs of aging in the furniture and facilities.

Comfort features highly across reviews with remarks about comfortable beds and well-equipped rooms. Amenities such as capsule coffee machines, welcome fruits and spacious bathrooms with bathtubs are particularly appreciated. The living areas and bathrooms are often praised for their size and comfort with separate spaces in some room types adding to the convenience.

Despite the predominantly positive feedback, a few guests point out some drawbacks. Issues such as slightly humid conditions, strange smells and limited power outlets are occasionally mentioned. Some reviews also note that the sliding doors and specific room layouts could be improved to enhance comfort.

Location-wise, the hotel is conveniently placed with Shin Kong Mitsukoshi close by and offers abundant amenities and dining options that cater to both adults and children. Overall, Silks Place Tainan impresses with its spacious, clean and comfortable rooms combined with high-quality service, making it a strong contender for a pleasant stay in Tainan.

Beds

Silks Place Tainan receives a mixed bag of reviews regarding its beds. On the positive side, many guests have praised the comfort of the beds, often highlighting the high-quality memory foam mattresses and moderate levels of firmness that offer sufficient support. Words like "very comfortable" and "extremely comfortable" frequently appear in feedback, indicating widespread satisfaction. The pillows also receive positive remarks for their comfort, although preferences vary with some guests finding them too soft. The cleanliness of the bed and room is generally appreciated, bolstered by mentions of well-tidied bedsheets and towels.

However, not all experiences are favorable. Some reviews mention that the beds can feel too small, especially in rooms meant for multiple guests. The firmness of the mattresses also polarizes opinions; some guests find them too hard, leading to discomfort and back pain. Issues such as beds shaking with minimal movement and occasional unclean blankets detract from the overall experience for some guests. Despite these concerns, the general consensus leans towards the comfort of the beds, making Silks Place Tainan a reasonably good choice for a restful stay.

Cleanliness

Silks Place Tainan has garnered a largely positive reputation for its cleanliness among guests. Many reviews highlight the modern, spacious and clean rooms, which are often described as neat, comfortable and relaxing. The overall environment is mentioned as clean and well-maintained with elegant and sophisticated decor adding to the appeal. The hotel amenities, such as the swimming pool and locker rooms, are noted for their cleanliness and the staff are praised for their efficiency in addressing cleanliness issues promptly.

However, there are some areas for improvement. Specific mentions include dust accumulation, mold in the bathroom and bathtub and occasional odors. Some guests have pointed out the need for more thorough cleaning in certain areas, such as the bedside reading lamp, bathroom curtains and furniture. The air conditioner and some other fixtures also require better maintenance.

Overall, the hotel's commitment to cleanliness is evident, although attention to detail in specific areas could enhance the guest experience even further.

Staff

The staff at Silks Place Tainan is frequently praised for their kindness and professionalism. Guests consistently note that the service is excellent with staff being friendly, polite and efficient. The front desk personnel are particularly highlighted for their helpfulness and diligent check-in processes. Throughout the hotel, from reception to housekeeping, the team is described as attentive, enthusiastic and thoughtful, ensuring that guests feel welcome and accommodated.

The concierge service receives commendation for being very good and for assisting guests with local recommendations and directions. Many reviews point out the high quality of service provided in various areas of the hotel, including the executive lounge and VIP lounge, where staff are noted for their responsiveness and courtesy.

While the overall guest feedback is positive, there are occasional mentions of less favorable experiences, such as long check-in times or specific staff members who were less accommodating. Despite these isolated incidents, the general consensus points to a highly satisfactory guest experience where staff efforts significantly enhance the stay, making guests feel at home.

Overall, the dedication of the Silks Place Tainan staff to providing thoughtful, friendly and professional service stands out as a key highlight for guests, contributing to a memorable and pleasant visit.

Wi-Fi

Silks Place Tainan offers a mixed experience regarding its WiFi service. Many guests have found the WiFi to be fast and reliable, praising its good quality overall. However, there are mentions of instability and low speeds from some guests, highlighting an area that could use improvement. Additionally, there were instances where guests struggled to find the WiFi password and needed to consult the front desk.

In terms of technology amenities, the rooms are equipped with analog and digital cable TV and guests can connect their smartphones to the TV to watch Netflix, although the connection can sometimes be unstable. One recurring issue noted is the insufficient number of power sockets with multiple guests expressing the need for more charging options in the rooms.

The hotel facilities are considered basic by some with room for better maintenance of the WiFi service to match the technological needs of their guests. Despite these challenges, the overall feedback on WiFi tends to lean towards the positive, suggesting that when it works well, it works very well.

Gym

Silks Place Tainan offers a gym that has garnered mixed reviews from guests. Positive feedback highlights that the gym is well-equipped with good facilities, including a steam bath and pool. Visitors generally found the gym to be satisfactory, meeting their expectations, despite its size and simplicity. However, some noted that the equipment could be more extensive, expressing a need for more dumbbells and improved offerings for a five-star establishment. Overall, while the gym might be on the smaller side with basic equipment, it has enough amenities to fulfill basic fitness needs.

Pool

Silks Place Tainan boasts a variety of swimming pool options, leaving most guests impressed with the clean and well-maintained facilities. The outdoor heated pool is particularly popular, especially since it can be enjoyed even during the winter months. Families with children find the pool a delightful attraction with kids loving the fun and engaging environment. The pool area on the 4th floor receives consistent praise for its comfort and cleanliness with many guests noting the excellent water quality and pleasant temperature.

However, a few reviews point out areas for improvement. Some guests were disappointed by the lack of food and beverage service by the pool and the limited restroom facilities. Additionally, occasional noise from guests by the pool at night and the setup of pool chairs were minor points of concern.

Despite these issues, the majority of guests find the pool facilities and surrounding environment beautiful and relaxing, making it a standout feature of the hotel. The added convenience of a game area further complements the experience, offering fun activities for both children and adults. Overall, the swimming pool at Silks Place Tainan is a valued amenity that enhances the stay for many guests.

Family

Silks Place Tainan is a family-friendly hotel that caters exceptionally well to families with children, offering a wide range of child-friendly activities such as a gym and pool that the kids thoroughly enjoy. The hotel provides spacious and comfortable family rooms, equipped with thoughtful amenities like children's toiletries, toothbrush sets and slippers. Additionally, complete baby supplies, including baby bathtubs and cribs, are readily available, ensuring a hassle-free stay for families with young children.

The children's play facilities, such as the game area and playroom, are popular among kids with many parents noting that their children were particularly happy with these amenities. The hotel's recreational center offers a pleasant environment where both adults and children can unwind separately or together.

Moreover, the large bathtubs, comfortable beds and clean suites contribute to a cozy and enjoyable stay. The breakfast, featuring a Chinese spread, is also appreciated by guests, adding to the overall positive experience. The hotel staff stand out for their friendliness and attentiveness to children's needs, often anticipating them even before check-in.

Despite a few isolated concerns about allergies or minor cleanliness issues, the overall sentiment is extremely positive. Families consistently describe their stays as memorable, highlighting the hotel's suitability for family getaways and the happiness it brings to children. The convenient 30-minute distance from Tainan Airport further enhances its appeal for traveling families.

Silks Place Tainan offers a welcoming and enjoyable environment, making it a top choice for a family trip.

5 Star

Silks Place Tainan has received mixed feedback regarding its five-star rating, facilities and services. While the hotel boasts a well-deserved five-star classification and offers genuinely high-caliber room service and meals, some guests have noted discrepancies in the expected five-star quality. Positive remarks highlight aspects such as the provision of complimentary fruits and local snacks, a well-stocked fridge including beverages and beer and excellent steak from room service. The vegetarian breakfast and sound insulation have also been praised for meeting five-star standards.

However, criticisms point to certain areas in need of improvement. Issues such as peeling and rusty fixtures, insufficient lighting, limited meal options and a lack of five-star class facilities have been mentioned. Additionally, some guests have pointed out poor attitudes among staff and service below five-star expectations. Despite these drawbacks, many guests still enjoyed a great stay and look forward to returning. The hotel shines in certain areas but has room for improvement to consistently deliver a true five-star experience.

Business

Silks Place Tainan is a convenient and straightforward option for business travelers visiting Tainan. The hotel offers a prime location and elegant design suitable for both leisure and business purposes. It is notably easy to navigate for those on business trips and provides useful services tailored for professionals, including room meal delivery. Although the absence of a desk for computer use could be a drawback, the vegetarian breakfast is highly rated, offering a five-star dining experience. The hotel also features nearby attractions that come recommended, enhancing the overall stay for business travelers.

Outdoor Pool

Silks Place Tainan boasts an impressive outdoor swimming pool that guests frequently praise for its beauty and cleanliness. The pool is heated, allowing for an enjoyable experience even during winter nights—a feature that stands out significantly compared to indoor heated pools. Families, particularly children, find joy in using the pool, creating pleasant memories during their stay. However, potential visitors should be aware that live performances take place in the outdoor area adjacent to the pool every night after 8:30 PM and may continue until around midnight. These events, while entertaining for some, may affect guests sensitive to noise. Despite this, many find the combination of the delightful pool and innovative room design to be appealing, even amidst the influx of Spring Festival travelers. Guests also appreciate the effort put into providing delicious takeout options during the epidemic.

Luxury

Silks Place Tainan offers an undeniably luxurious experience, positioning itself as a very high-end hotel near the city center. Guests appreciate the elegant and high-quality space with lavish decoration throughout and a grand luxurious lobby that makes a strong first impression. The rooms, especially the junior suites, are noted for being luxurious and very comfortable, featuring luxury bedding and impeccable cleanliness.

The hotel's overall design and high-end decoration style add to the feeling of exclusivity, creating a tasteful atmosphere that suggests a five-star standard. Additionally, the building boasts an elegant exterior that complements its posh interior.

Food quality at the hotel receives positive remarks, contributing to an enjoyable luxury experience. Furthermore, the equipment and service at Silks Place Tainan far exceed guest expectations, underpinning the hotel's reputation for high quality. Despite a minor suggestion for counter staff to learn from their housekeeping colleagues, the service is generally described as exemplary, enhancing the overall high-end experience.

For those seeking a high-priced hotel that delivers on its promise, Silks Place Tainan proves to be worth every penny with its combination of refined atmosphere, excellent design and quiet internal environment ensuring guests a truly luxurious stay.

Yes, Silks Place Tainan has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at Silks Place Tainan.

No, Silks Place Tainan doesn't allow dogs.

Yes, parking facilities are available at Silks Place Tainan.

Yes, Silks Place Tainan has a gym.

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